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PROCUREMENT OPPORTUNITY

Carers' Support Services

London Borough of Camden · compiled

Tender information last checkedLast checked 29 Sept 2026, 20:07.

Opportunity overview

This notice notes the award of contract to Camden Carers Centre for the provision of the Carers’ Support Service who currently deliver the service. The Carers’ Support Service addresses the statutory duties the Care Act 2014 places on Local Authorities to identify unpaid Carers, assess their needs and prevent, reduce and delay future need for support. The new contract is for an initial period of four (4) years until 31st March 2029, with the option to extend for an additional three (3) years until 31st March 2032, for a total value of £3,474,126 (£6,314,419 including extension). Camden Carers submitted a tender with strengths which include understanding local needs, co-designing the service with local groups and working with young carers as they transition into adulthood. Their tender also demonstrated innovation, for example, they will work with medical students at University College London to ensure future doctors will have a great understanding of the role of carers.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Camden Carers Centre

Match pending…
Contract value
£6.3m
Awarded
Not supplied
Contract signed
30 Mar 2025
Award ID
017357-2025-1-1
Status
active
Location
London, UKI31, United Kingdom

Classification

  • CPV85000000 — Health and social work services

Lots

  • The service will enable carers to be better supported using a strengths-based approach that will be aligned to the 5 integrated neighbourhoods (in development) and the Carers Action plan. This will create opportunities for improved joined up working e.g. linking in with voluntary services to support carers to continue in their caring role. Impact will be measured through collaborative quality assurance processes and a series of outcome-based key performance indicators to be co-designedValue not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DN750077
Status
complete
Has Recurrence
No
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Amendments

Entry 1
Id
1

Unstructured Changes

Entry 1

Where

Label
Deadline
Section
I.V.2.2

New Value

Date
12 Dec 2024, 12:00

Old Value

Date
6 Dec 2024, 12:00

Bid Opening

Date
3 Dec 2024, 12:00

Legal basis

Id
32014L0024
Scheme
CELEX

Expected award period

Starts
3 Dec 2024, 12:00

Tender Period

Ends
6 Dec 2024, 12:00

Classification

Id
85000000
Scheme
CPV
Description
Health and social work services

Submission terms

Languages

en

Submission Method

electronicSubmission

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
The service will enable carers to be better supported using a strengths-based approach that will be aligned to the 5 integrated neighbourhoods (in development) and the Carers Action plan. This will create opportunities for improved joined up working e.g. linking in with voluntary services to support carers to continue in their caring role. Impact will be measured through collaborative quality assurance processes and a series of outcome-based key performance indicators to be co-designed

Renewal

Description
The contract is for an initial term of 4 years with the option to extend for a further 3 years at the sole discretion of the council.

Award criteria

Criteria

Criterion 1
Name
Implementation
Type
quality
Description
5
Criterion 2
Name
Partnership Working
Type
quality
Description
10
Criterion 3
Name
Management
Type
quality
Description
10
Criterion 4
Name
Staff
Type
quality
Description
5
Criterion 5
Name
Service Delivery
Type
quality
Description
15
Criterion 6
Name
Social Value
Type
quality
Description
10
Criterion 7
Name
Presentation
Type
quality
Description
5%
Criterion 8
Name
Digital and Data Security
Type
quality
Description
p/f
Criterion 9
Type
price
Description
40

Contract period

Ends
31 Mar 2032, 23:59
Starts
1 Apr 2025, 00:00

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKI31
Entry 2
Region
UKI31

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-33168
Name
London Borough of Camden

Roles

buyer

Address

Region
UKI31
Locality
London
Postal Code
N1C 4AG
Country Name
United Kingdom
Street Address
London Borough of Camden, 5 Pancras Square

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
London Borough of Camden

Contact

Name
Mr David Walsh
Telephone
+44 2079743535
Organisation 2
Id
GB-FTS-65062
Name
Borough Solicitor, London Borough of Camden

Roles

reviewBody

Address

Locality
London
Postal Code
N1C 4AG
Country Name
United Kingdom
Street Address
5 Pancras Square

Identifier

Legal Name
Borough Solicitor, London Borough of Camden
Organisation 3
Id
GB-FTS-145304
Name
Camden Carers Centre

Roles

supplier

Address

Region
UKI31
Locality
London
Country Name
United Kingdom

Details

Scale
sme

Identifier

Legal Name
Camden Carers Centre
Organisation 4
Id
GB-FTS-145305
Name
Borough Solicitor, London Borough of Camden

Roles

reviewBody

Address

Locality
London
Country Name
United Kingdom

Details

Identifier

Legal Name
Borough Solicitor, London Borough of Camden

Contact

Award information

Award 1
Id
017357-2025-1-1
Title
Carers' Support Services
Status
active

Suppliers

Supplier 1
Id
GB-FTS-145304
Name
Camden Carers Centre

Related lots

1

Contracts and changes

Entry 1
Id
017357-2025-1-1
Title
Carers' Support Services
Status
active
Award ID
017357-2025-1-1
Date Signed
31 Mar 2025, 00:00

Value

Amount
6,314,798
Currency
GBP

Recorded locations

  • Buyer location · London · UKI31 · N1C 4AG · United Kingdom
  • Delivery location · UKI31

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04b428-2025-04-28T15:13:10+01:00compiled ·