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PROCUREMENT OPPORTUNITY

Enforcement Agent Services

Liverpool City Council · compiled

Tender information last checkedLast checked 29 Sept 2026, 20:05.

Opportunity overview

Concession contracts for enforcement agent services for the collection and enforcement of the following debt types: Council Tax Non-Domestic Rates (also known as Business Rates) Levies imposed by Business Improvement Districts (BIDs) Commercial Rent Housing Benefit Overpayment Social Care Charging Parking Fines Sundry debts

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Bristow & Sutor

Matched by number
Contract value
£2.4m
Awarded
Not supplied
Contract signed
20 Mar 2025
Award ID
017084-2025-1
Status
active
Identifier
GB-COH 01431688
Location
Redditch, UKG12, United Kingdom

CDER Group

Matched by number
Contract value
£2.4m
Awarded
Not supplied
Contract signed
20 Mar 2025
Award ID
017084-2025-2
Status
active
Identifier
GB-COH 4118149
Location
London, UKI, United Kingdom

Jacobs Enforcement Ltd

Matched by number
Contract value
£2.4m
Awarded
Not supplied
Contract signed
20 Mar 2025
Award ID
017084-2025-3
Status
active
Identifier
GB-COH 15480247
Location
Merseyside, UKD74, United Kingdom

Newlyn plc

Matched by number
Contract value
£2.4m
Awarded
Not supplied
Contract signed
20 Mar 2025
Award ID
017084-2025-4
Status
active
Identifier
GB-COH 3770985
Location
Henley-on-Thames, UKJ14, United Kingdom

Classification

  • CPV79940000 — Collection agency services

Lots

  • The Authority has undertaken a procurement exercise and awarded contracts for enforcement agent services for the collection and enforcement of debts owed to Liverpool City Council. The Council has appointed four agents to provide the services. The contract length has an initial term of 3 years with an extension option of up to 24 months. All values mentioned in this notice are estimated for the maximum 5 year contract term. Actual values will be dependant on the number of cases handled by each agent and the debt recovered. Enforcement agent services are required for the collection and enforcement of the following debt types:  Council Tax  Non-Domestic Rates (also known as Business Rates)  Levies imposed by Business Improvement Districts (BIDs)  Commercial Rent  Housing Benefit Overpayment  Social Care Charging  Parking Fines  Sundry debts Volumes of cases referred to agents are not guaranteed through the life of the contract, indicative volumes were however provided in the procurement documents. Additional information: The contracts have an option to extend for up to 24 months.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DN724610
Status
complete
Has Recurrence
No
Main Procurement Category
services
Procurement Method Details
Award procedure with prior publication of a call for competition

Amendments

Entry 1
Id
1

Unstructured Changes

Entry 1

Where

Label
Communication
Section
I.3

New Value

Text
The procurement documents are available for unrestricted and full direct access, free of charge, at https://procontract.due-north.com/Advert?advertId=0abaaefa-ec92-ef11-8130-005056b64545 Additional information can be obtained from the above-mentioned address Applications or, where applicable, tenders must be submitted electronically via https://procontract.due-north.com/Advert?advertId=0abaaefa-ec92-ef11-8130-005056b64545

Old Value

Text
The procurement documents are available for unrestricted and full direct access, free of charge, at https://procontract.due-north.com/Procurer/Advert/View?advertId=0abaaefa-ec92-ef11-8130-005056b64545 Additional information can be obtained from the above-mentioned address Applications or, where applicable, tenders must be submitted electronically via https://procontract.due-north.com/Procurer/Advert/View?advertId=0abaaefa-ec92-ef11-8130-005056b64545
Entry 2
Id
2

Unstructured Changes

Entry 1

Where

Label
Time limit for submission of applications or receipt of tenders
Section
IV.2.2

New Value

Date
2 Dec 2024, 10:00

Old Value

Date
27 Nov 2024, 14:00
Entry 3
Id
3

Unstructured Changes

Entry 1

Where

Label
Time limit for submission of applications or receipt of tenders
Section
IV.2.2

New Value

Date
9 Dec 2024, 10:00

Old Value

Date
27 Nov 2024, 14:00
Entry 4
Id
4

Unstructured Changes

Entry 1

Where

Label
Time limit for submission of applications or receipt of tenders
Section
IV.2.2

New Value

Date
16 Dec 2024, 09:00

Old Value

Date
9 Dec 2024

Legal basis

Id
32014L0023
Scheme
CELEX

Tender Period

Ends
27 Nov 2024, 14:00

Contract terms

Performance Terms
The terms and conditions of contract detail key performance indicators which will be reported on throughout the life of the contract.
Has Electronic Payment
Yes
Electronic Invoicing Policy
allowed

Classification

Id
79940000
Scheme
CPV
Description
Collection agency services

Submission terms

Languages

en

Submission Method

electronicSubmission

Selection criteria

Criteria

Criterion 1
Type
suitability
Description
Bidders must comply with the Ministry of Justice National Standards for Enforcement Agents, must be a Corporate Member of CIVEA and a member of the Enforcement Conduct Board. Full details of requirements are available in the procurement documents.

Applies To

supplier
Criterion 2
Type
technical
Description
Bidders must deliver the Services in accordance with the following industry standards: • Taking Control of Goods: National Standards (April 2014); • Taking Control of Goods (Fees) Regulations 2014 (as amended); • Certification of Enforcement Agents Regulations 2014. Full details of requirements are available in the procurement documents.

Lots and requirements

Entry 1
Id
1
Status
cancelled
Description
The Authority has undertaken a procurement exercise and awarded contracts for enforcement agent services for the collection and enforcement of debts owed to Liverpool City Council. The Council has appointed four agents to provide the services. The contract length has an initial term of 3 years with an extension option of up to 24 months. All values mentioned in this notice are estimated for the maximum 5 year contract term. Actual values will be dependant on the number of cases handled by each agent and the debt recovered. Enforcement agent services are required for the collection and enforcement of the following debt types:  Council Tax  Non-Domestic Rates (also known as Business Rates)  Levies imposed by Business Improvement Districts (BIDs)  Commercial Rent  Housing Benefit Overpayment  Social Care Charging  Parking Fines  Sundry debts Volumes of cases referred to agents are not guaranteed through the life of the contract, indicative volumes were however provided in the procurement documents. Additional information: The contracts have an option to extend for up to 24 months.

Award criteria

Criteria

Criterion 1
Name
Quality
Criterion 2
Name
Price

Contract period

Duration In Days
1,080

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UK
Entry 2
Region
UK

Published documents

Entry 1
Id
technical
Document Type
technicalSelectionCriteria

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-128700
Name
LIVERPOOL CITY COUNCIL

Roles

buyer

Address

Region
UKD72
Locality
LIVERPOOL
Postal Code
L31DS
Country Name
United Kingdom
Street Address
Liverpool City Council

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
LIVERPOOL CITY COUNCIL
No Identifier Rationale
notOnAnyRegister

Contact

Name
Emma Albel
Telephone
+44 1513511827
Organisation 2
Id
GB-FTS-4530
Name
Liverpool City Council

Roles

reviewBody

Address

Locality
Liverpool
Country Name
United Kingdom

Identifier

Legal Name
Liverpool City Council
Organisation 3
Id
GB-FTS-145191
Name
Liverpool City Council

Roles

buyer

Address

Region
UKD7
Locality
Liverpool
Postal Code
L31DS
Country Name
United Kingdom
Street Address
Cunard Building

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Liverpool City Council
No Identifier Rationale
notOnAnyRegister

Contact

Name
Emma Albel
Telephone
+44 1513511827
Organisation 4
Id
GB-COH-01431688
Name
Bristow & Sutor

Roles

supplier

Address

Region
UKG12
Locality
Redditch
Country Name
United Kingdom

Details

Scale
large

Identifier

Id
01431688
Scheme
GB-COH
Legal Name
Bristow & Sutor
Organisation 5
Id
GB-COH-4118149
Name
CDER Group

Roles

supplier

Address

Region
UKI
Locality
London
Country Name
United Kingdom

Details

Scale
large

Identifier

Id
4118149
Scheme
GB-COH
Legal Name
CDER Group
Organisation 6
Id
GB-COH-15480247
Name
Jacobs Enforcement Ltd

Roles

supplier

Address

Region
UKD74
Locality
Merseyside
Country Name
United Kingdom

Details

Scale
sme

Identifier

Id
15480247
Scheme
GB-COH
Legal Name
Jacobs Enforcement Ltd
Organisation 7
Id
GB-COH-3770985
Name
Newlyn plc

Roles

supplier

Address

Region
UKJ14
Locality
Henley-on-Thames
Country Name
United Kingdom

Details

Scale
large

Identifier

Id
3770985
Scheme
GB-COH
Legal Name
Newlyn plc

Award information

Award 1
Id
017084-2025-1
Status
active
Value Calculation Method
The stated total value of the concession is an estimated value based on an equal split between 4 providers of the estimated total concession contract value. These values may not reflect the actual value, which is dependant on the cases handled and fees recovered by the agent.

Suppliers

Supplier 1
Id
GB-COH-01431688
Name
Bristow & Sutor

Related lots

1
Award 2
Id
017084-2025-2
Status
active
Value Calculation Method
The stated total value of the concession is an estimated value based on an equal split between 4 providers of the estimated total concession contract value. These values may not reflect the actual value, which is dependant on the cases handled and fees recovered by the agent.

Suppliers

Supplier 1
Id
GB-COH-4118149
Name
CDER Group

Related lots

1
Award 3
Id
017084-2025-3
Status
active
Value Calculation Method
The stated total value of the concession is an estimated value based on an equal split between 4 providers of the estimated total concession contract value. These values may not reflect the actual value, which is dependant on the cases handled and fees recovered by the agent.

Suppliers

Supplier 1
Id
GB-COH-15480247
Name
Jacobs Enforcement Ltd

Related lots

1
Award 4
Id
017084-2025-4
Status
active
Value Calculation Method
The stated total value of the concession is an estimated value based on an equal split between 4 providers of the estimated total concession contract value. These values may not reflect the actual value, which is dependant on the cases handled and fees recovered by the agent.

Suppliers

Supplier 1
Id
GB-COH-3770985
Name
Newlyn plc

Related lots

1

Contracts and changes

Entry 1
Id
017084-2025-1
Status
active
Award ID
017084-2025-1
Date Signed
20 Mar 2025, 00:00

Value

Amount
2,375,000
Currency
GBP
Entry 2
Id
017084-2025-2
Status
active
Award ID
017084-2025-2
Date Signed
20 Mar 2025, 00:00

Value

Amount
2,375,000
Currency
GBP
Entry 3
Id
017084-2025-3
Status
active
Award ID
017084-2025-3
Date Signed
20 Mar 2025, 00:00

Value

Amount
2,375,000
Currency
GBP
Entry 4
Id
017084-2025-4
Status
active
Award ID
017084-2025-4
Date Signed
20 Mar 2025, 00:00

Value

Amount
2,375,000
Currency
GBP

Recorded locations

  • Buyer location · Liverpool · UKD7 · L31DS · United Kingdom
  • Delivery location · UK

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04b2a4-2025-04-25T14:50:21+01:00compiled ·