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PROCUREMENT OPPORTUNITY

Insurance and Related Services 2025

Glen Oaks Housing Association · compiled

Tender information last checkedLast checked 29 Sept 2026, 20:02.

Opportunity overview

The Contract is for the provision of general insurance and related services, including claims handling, loss control services and general programme maintenance and advice as required by Glen Oaks Housing Association commencing 1st April 2025. A full Summary of Current Cover will be provided with the Invitation to Tender to selected bidders. Bids are invited from suitably qualified insurance brokers and direct providers for the entire scope of services. The procurement will follow the two-stage Restricted Procedure with a pre-qualifying stage based on completed SPDs and bidders will be selected on the basis of their capability, capacity and experience to perform the contract.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Zurich

Match pending…
Contract value
£620k
Awarded
Not supplied
Contract signed
31 Mar 2025
Award ID
012231-2025-1
Status
active
Location
Glasgow, UKM, G2 5LP, United Kingdom

Zurich

Match pending…
Contract value
£10k
Awarded
Not supplied
Contract signed
31 Mar 2025
Award ID
012231-2025-2
Status
active
Location
Glasgow, UKM, G2 5LP, United Kingdom

Classification

  • CPV66510000 — Insurance services
  • CPV66512100 — Accident insurance services
  • CPV66513000 — Legal insurance and all-risk insurance services
  • CPV66513100 — Legal expenses insurance services
  • CPV66515000 — Damage or loss insurance services
  • CPV66515200 — Property insurance services
  • CPV66515300 — Weather and financial loss insurance services
  • CPV66515410 — Financial loss insurance services
  • CPV66515411 — Pecuniary loss insurance services
  • CPV66516000 — Liability insurance services
  • CPV66516400 — General liability insurance services
  • CPV66518100 — Insurance brokerage services

Lots

  • Insurance and related services associated with property, legal liability and other general (non-life) insurable risks as required by Glen Oaks Housing AssociationValue not stated
  • Insurance and related services associated with Terrorism and/or Political Violence (Pool-Re) as required by Glen Oaks Housing AssociationValue not stated
  • Insurance and related services associated with Terrorism and/or Political Violence (Non Pool-Re) as required by Glen Oaks Housing AssociationValue not stated
  • Insurance and related services associated with Cyber Risk as required by Glen Oaks Housing AssociationValue not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-04b1cd
Status
complete
Has Recurrence
Yes
Procurement Method
selective
Main Procurement Category
services
Procurement Method Details
Competitive procedure with negotiation

Covered By

GPA

Legal basis

Id
32014L0024
Scheme
CELEX

Lot Details

Maximum Lots Bid Per Supplier
4

Recurrence

Description
Between three or five years, from the date of this notice.

Second Stage

Invitation Date
10 Dec 2024, 00:00
No Negotiation Necessary
Yes

Tender Period

Ends
29 Nov 2024, 12:00

Classification

Id
66510000
Scheme
CPV
Description
Insurance services

Submission terms

Languages

en

Bid Validity Period

Ends
1 Apr 2025, 23:59

Submission Method

electronicSubmission

Other Requirements

Requires Staff Names And Qualifications
Yes

Selection criteria

Criteria

Criterion 1
Type
suitability
Description
List and brief description of conditions: As a minimum, you are required to demonstrate: 1) you are an insurance broker registered with and regulated by the UK Financial Conduct Authority or an insurer authorised /and or regulated by the UK Financial Conduct Authority indicating the types of insurance/service the bidder is authorised to arrange or provide (See question 4a of SPD) 2) the financial ability and strength to deliver the programme (see question 4b of SPD) 3) the governance arrangements of the bidding organisation and where part of a larger Group, the title, positioning and legal status of the bidding organisation within that Group 4) the ability to provide social landlords with a choice of insurers and/or options 5) a record of successful provision of relevant services to other organisations that are similar in profile to the contracting authority (see question 4C1.2 of SPD) 6) a skilled and competent service team, being client relationship management, technical staff, broking/underwriting expertise, claims managers and risk managers (see question 4C6 of SPD) 7) your commitment to delivering quality service to Glen Oaks Housing Association, including that provided by any third party contractor employed by you or by the insurers you propose (see question 4C10 of SPD) 8) your ability to demonstrate client satisfaction on at least 3 similar contracts 9) commitment to corporate and individual professional development defined by the CII or similar professional organisation (see questions 4c&4D of SPD)

Applies To

supplier
Criterion 2
Type
economic
Minimum
Minimum level(s) of standards required: (1) All candidates will be required to provide evidence of relevant insurance limits as detailed in the SPD (2) All candidates will be required to provide a statement, covering the 3 previous financial years including the overall turnover of the bidder and the turnover in respect of the activities which are of a similar type to the subject matter of this notice. (3) All candidates will be required to provide statements of accounts or extracts from those accounts relating to their business. (4) all candidates will give a clear description of the bidding company's status within any larger Group, where appropriate. (5) Financial ratings of all risk carriers must be provided within Tender response
Description
See questions at 4B of SPD

Applies To

supplier
Criterion 3
Type
technical
Minimum
Minimum level(s) of standards required: 1) A statement of the bidder's average annual number of staff and managerial staff over the previous 3 years in the part of any Group proposing to deliver the service (2) Details of the educational and professional qualifications of their managerial staff; and those of the person(s) who would be responsible for providing the services specified within this Contract or carrying out the work under the contract; (3) An indication of the proportion of the contract which the services provider intends possibly to subcontract
Description
See questions at 4C of SPD.

Applies To

supplier
Criterion 4
Type
technical
Description
Bidders must be either an insurance broker registered with and regulated by the UK Financial Conduct Authority or an insurer authorised/and or regulated by the UK Financial Conduct Authority indicating the types of insurance/service the bidder is authorised to arrange or provide.

Lots and requirements

Entry 1
Id
1
Title
Insurance and related services associated with property, legal liability and other general (non-life) insurable risks as required by Glen Oaks Housing Association
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
The scope of the Contract includes the provision of insurance cover, brokerage services (where applicable), professional advice, claims management and loss control services for property, legal liabilities and other general insurances as required by Glen Oaks Housing Association for a period of three years commencing 01.04.2025, with the option to extend by up to a further two years at Glen Oaks Housing Association's sole discretion. Bids are invited from suitably qualified and experienced insurance brokers and direct insurers. The Contract will follow the two-stage Competitive Procedure with Negotiation with bidders being selected on the basis of the responses contained in the pre-qualifying SPD. Bidders will be expected have the capability, capacity, financial and economic standing and experience to perform the contract. SPDs must be completed in full with all relevant information supplied. The Contract will be awarded on the basis of Most Economically Advantageous Tender, with specific evaluation criteria detailed within the Invitation To Tender and contract documents. Additional information: A Summary of Glen Oaks current insurances will be made available along with the Invitation to Tender. Bidders are required to submit the appropriate SPD, completed in full in order to be considered for Stage 2 of the procurement

Renewal

Description
The contract will be for an initial three year period with the option to extend for a further two years at Glen Oaks Housing Assocation's sole discretion. Renewal will be sought at the end of the three or five year period.

Second Stage

Maximum Candidates
3
Minimum Candidates
3

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
40
Criterion 2
Name
Cost
Type
cost
Description
60

Contract period

Duration In Days
1,080

Submission terms

Variant Policy
notAllowed
Entry 2
Id
2
Title
Insurance and related services associated with Terrorism and/or Political Violence (Pool-Re) as required by Glen Oaks Housing Association
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
The scope of the Contract includes the provision of insurance cover, brokerage services (where applicable), professional advice, claims management and loss control services for terrorism/political violence (Pool Re) as required by Glen Oaks Housing Association for a period of three years commencing 01.04.2025, with the option to extend by up to a further two years at Glen Oaks Housing Association's sole discretion. Bids are invited from suitably qualified and experienced insurance brokers and direct insurers. The Contract will follow the two-stage Competitive Procedure with Negotiation with bidders being selected on the basis of the responses contained in the pre-qualifying SPD. Bidders will be expected have the capability, capacity, financial and economic standing and experience to perform the contract. SPDs must be completed in full with all relevant information supplied. The Contract will be awarded on the basis of Most Economically Advantageous Tender, with specific evaluation criteria detailed within the Invitation To Tender and contract documents. Additional information: A Summary of Glen Oaks current insurances will be made available along with the Invitation to Tender. Bidders are required to submit the appropriate SPD, completed in full in order to be considered for Stage 2 of the procurement

Renewal

Description
The contract will be for an initial three year period with the option to extend for a further two years at Glen Oaks sole discretion. Renewal will be sought at the end of the three or five year period

Second Stage

Maximum Candidates
3
Minimum Candidates
3

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
40
Criterion 2
Name
Cost
Type
cost
Description
60

Contract period

Duration In Days
1,080

Submission terms

Variant Policy
notAllowed
Entry 3
Id
3
Title
Insurance and related services associated with Terrorism and/or Political Violence (Non Pool-Re) as required by Glen Oaks Housing Association
Status
active
Has Options
No
Has Renewal
Yes
Description
The scope of the Contract includes the provision of insurance cover, brokerage services (where applicable), professional advice, claims management and loss control services for terrorism/political violence (Non Pool Re) as required by Glen Oaks Housing Association Ltd for a period of three years commencing 01.04.2025, with the option to extend by up to a further two years at Glen Oaks Housing Association's sole discretion. Bids are invited from suitably qualified and experienced insurance brokers and direct insurers. The Contract will follow the two-stage Competitive Procedure with Negotiation with bidders being selected on the basis of the responses contained in the pre-qualifying SPD. Bidders will be expected have the capability, capacity, financial and economic standing and experience to perform the contract. SPDs must be completed in full with all relevant information supplied. The Contract will be awarded on the basis of Most Economically Advantageous Tender, with specific evaluation criteria detailed within the Invitation To Tender and contract documents. Additional information: A Summary of Glen Oaks Housing Association’s current insurances will be made available along with the Invitation to Tender. Bidders are required to submit the appropriate SPD, completed in full in order to be considered for Stage 2 of the procurement

Renewal

Description
The contract will be for an initial three year period with the option to extend for a further two years at Glen Oaks Housing Association sole discretion. Renewal will be sought at the end of the three or five year period.

Second Stage

Maximum Candidates
3
Minimum Candidates
3

Contract period

Duration In Days
1,080

Submission terms

Variant Policy
notAllowed
Entry 4
Id
4
Title
Insurance and related services associated with Cyber Risk as required by Glen Oaks Housing Association
Status
active
Has Options
No
Has Renewal
Yes
Description
The scope of the Contract includes the provision of insurance cover, brokerage services (where applicable), professional advice, claims management and loss control services for cyber liability and related services as required by Glen Oaks Housing Association Ltd for a period of three years commencing 01.04.2025, with the option to extend by up to a further two years at Glen Oaks Housing Association's sole discretion. Bids are invited from suitably qualified and experienced insurance brokers and direct insurers. The Contract will follow the two-stage Competitive Procedure with Negotiation with bidders being selected on the basis of the responses contained in the pre-qualifying SPD. Bidders will be expected have the capability, capacity, financial and economic standing and experience to perform the contract. SPDs must be completed in full with all relevant information supplied. The Contract will be awarded on the basis of Most Economically Advantageous Tender, with specific evaluation criteria detailed within the Invitation To Tender and contract documents. Additional information: A Summary of Glen Oaks Housing Association’s current insurances will be made available along with the Invitation to Tender. Bidders are required to submit the appropriate SPD, completed in full in order to be considered for Stage 2 of the procurement

Renewal

Description
The contract will be for an initial three year period with the option to extend for a further two years at Glen Oaks Housing Association's sole discretion. Renewal will be sought at the end of the three or five year period.

Second Stage

Maximum Candidates
3
Minimum Candidates
3

Contract period

Duration In Days
1,080

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKM82
Entry 2
Region
UKM82

Additional Classifications

Entry 1
Id
66510000
Scheme
CPV
Description
Insurance services
Entry 2
Id
66515200
Scheme
CPV
Description
Property insurance services
Entry 3
Id
66518100
Scheme
CPV
Description
Insurance brokerage services
Entry 4
Id
66516400
Scheme
CPV
Description
General liability insurance services
Entry 5
Id
66516000
Scheme
CPV
Description
Liability insurance services
Entry 6
Id
66515410
Scheme
CPV
Description
Financial loss insurance services
Entry 7
Id
66515411
Scheme
CPV
Description
Pecuniary loss insurance services
Entry 8
Id
66513000
Scheme
CPV
Description
Legal insurance and all-risk insurance services
Entry 9
Id
66512100
Scheme
CPV
Description
Accident insurance services
Entry 10
Id
66515000
Scheme
CPV
Description
Damage or loss insurance services
Entry 11
Id
66515300
Scheme
CPV
Description
Weather and financial loss insurance services
Entry 12
Id
66513100
Scheme
CPV
Description
Legal expenses insurance services
Item 2
Id
2
Related Lot
2

Delivery locations

Entry 1
Region
UKM82
Entry 2
Region
UKM82

Additional Classifications

Entry 1
Id
66510000
Scheme
CPV
Description
Insurance services
Entry 2
Id
66513000
Scheme
CPV
Description
Legal insurance and all-risk insurance services
Entry 3
Id
66515200
Scheme
CPV
Description
Property insurance services
Entry 4
Id
66518100
Scheme
CPV
Description
Insurance brokerage services
Item 3
Id
3
Related Lot
3

Delivery locations

Entry 1
Region
UKM82

Additional Classifications

Entry 1
Id
66518100
Scheme
CPV
Description
Insurance brokerage services
Entry 2
Id
66516400
Scheme
CPV
Description
General liability insurance services
Entry 3
Id
66516000
Scheme
CPV
Description
Liability insurance services
Entry 4
Id
66515410
Scheme
CPV
Description
Financial loss insurance services
Entry 5
Id
66515411
Scheme
CPV
Description
Pecuniary loss insurance services
Entry 6
Id
66510000
Scheme
CPV
Description
Insurance services
Item 4
Id
4
Related Lot
4

Delivery locations

Entry 1
Region
UKM82

Additional Classifications

Entry 1
Id
66518100
Scheme
CPV
Description
Insurance brokerage services
Entry 2
Id
66516400
Scheme
CPV
Description
General liability insurance services
Entry 3
Id
66516000
Scheme
CPV
Description
Liability insurance services
Entry 4
Id
66515410
Scheme
CPV
Description
Financial loss insurance services
Entry 5
Id
66515411
Scheme
CPV
Description
Pecuniary loss insurance services
Entry 6
Id
66510000
Scheme
CPV
Description
Insurance services

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-128461
Name
Glen Oaks Housing Association

Roles

buyer
centralPurchasingBody

Address

Region
UK
Locality
Glasgow
Postal Code
G46 8BW
Country Name
United Kingdom
Street Address
3 Kilmuir Dr, Thornliebank

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
06
Scheme
COFOG
Description
Housing and community amenities

Identifier

Legal Name
Glen Oaks Housing Association

Contact

Name
Andy Bygrave
Telephone
+44 1959562242
Organisation 2
Id
GB-FTS-2553
Name
Glasgow Sheriff Court

Roles

reviewBody

Address

Locality
Glasgow
Postal Code
G5 9DA
Country Name
United Kingdom
Street Address
1 Carlton Place

Identifier

Legal Name
Glasgow Sheriff Court

Contact

Telephone
+44 1414298888
Organisation 3
Id
GB-FTS-68489
Name
Zurich

Roles

supplier

Address

Region
UKM
Locality
Glasgow
Postal Code
G2 5LP
Country Name
United Kingdom
Street Address
St Vincent Plaza, 7th Floor, 319 St Vincent Street

Details

Scale
large

Identifier

Legal Name
Zurich

Award information

Award 1
Id
012231-2025-1
Title
Insurance and related services associated with property, legal liability and other general (non-life) insurable risks as required by Glen Oaks Housing Association
Status
active

Suppliers

Supplier 1
Id
GB-FTS-68489
Name
Zurich

Related lots

1
Award 2
Id
012231-2025-2
Title
Insurance and related services associated with Terrorism and/or Political Violence (Pool-Re) as required by Glen Oaks Housing Association
Status
active

Suppliers

Supplier 1
Id
GB-FTS-68489
Name
Zurich

Related lots

2

Contracts and changes

Entry 1
Id
012231-2025-1
Title
Insurance and related services associated with property, legal liability and other general (non-life) insurable risks as required by Glen Oaks Housing Association
Status
active
Award ID
012231-2025-1
Date Signed
1 Apr 2025, 00:00

Value

Amount
620,000
Currency
GBP
Entry 2
Id
012231-2025-2
Title
Insurance and related services associated with Terrorism and/or Political Violence (Pool-Re) as required by Glen Oaks Housing Association
Status
active
Award ID
012231-2025-2
Date Signed
1 Apr 2025, 00:00

Value

Amount
10,000
Currency
GBP

Recorded locations

  • Buyer location · Glasgow · UK · G46 8BW · United Kingdom
  • Delivery location · UKM82

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04b1cd-2025-04-01T12:59:26+01:00compiled ·