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PROCUREMENT OPPORTUNITY

Lived Experience Services across the South East Health and Justice Secure Estate

NHS England · compiled

Tender information last checkedLast checked 29 Sept 2026, 20:00.

Opportunity overview

NHS England Health & Justice South East (the Commissioner) seeks to re-commission Lived Experience Services within the South East Secure Adult estate and Secure Children's and Young People's (CYP) estate. The procurement is split into 6 lots: Lot 1: Kent & Medway prisons - HMP Swaleside, HMP Elmley, HMP Standford Hill, HMP Maidstone, HMP/YOI Rochester, HMP/YOI East Sutton Park and HMP Cookham Wood Lot 2: Surrey prisons - HMP Send, HMP/YOI Downview, HMP Coldingley, HMP/YOI High Down and HMP/YOI Bronzefield Lot 3: Thames Valley prisons - HMP Grendon, HMP Springhill, HMP Huntercombe, HMP Bullingdon and HMP Aylesbury Lot 4: Sussex, Hampshire & Isle of Wight (IOW) prisons - HMP Ford, HMP Lewes, HMP/YOI Winchester and HMP IOW Lot 5: South East Immigration Removal Centres (IRCs) - Gatwick IRC (Brook House & Tinsley House) and Campsfield House IRC Lot 6: South East CYP establishments - Lansdowne Secure Children's Home (SCH), Swanwick Lodge SCH, Oasis Restore Secure School and the South East Framework for Integrated Care Community Services. The contribution of service users who have first-hand experience of using the health and wellbeing services within the secure settings is essential to the delivery of effective services and informing the commissioning process. The Commissioner is committed to listening and acting upon the voice of the service user in the design, delivery and ongoing performance of health and wellbeing services. The key aims of the Service are: • To ensure all service users are able to effectively contribute to the continuous improvement of health and wellbeing services, as well as being supported to have an independent voice, through various forms of engagement and regular feedback to secure setting management, the healthcare providers and commissioners • To enable Commissioners to receive clearly the voice of their service users to inform decision-making in relation to healthcare provision in South East secure settings • To help commissioners and healthcare providers ensure that patient/service user outcomes for patients in the South East secure settings are equivalent to those in the wider community. • To hold commissioners and healthcare providers to account around their delivery against statutory duties. The service will be expected to consult / engage with service users on the full range of health and wellbeing services delivered within the establishments via delivery of both on-site and remote service user engagement / participation activities. The service must hold independence from other (e.g. healthcare) service provision in the specified secure settings in order to have the ability to act as an independent and critical friend. The Lived Experience Services will be expected to support Commissioners and facilitate service user involvement in procurement processes for the provision of healthcare services within the establishments (as required over the life of the contract). Currently, there are no planned procurement processes scheduled within the South East Detained Estates. Should this position change, the Commissioners will engage in dialogue with the successful provider to understand the financial implications (if any) of the required procurement support and the relevant contract/s may be varied to include additional funding, if required. It is anticipated that the contracts will commence on 1st July 2025. The Contracts will be for an initial term of 3 years, with an option to extend for a further 3 years, at the sole discretion of the Commissioner. TUPE may apply. The maximum annual contract value for each lot is: • Lot 1 = £119,000 • Lot 2 = £85,000 • Lot 3 = £85,000 • Lot 4 = £68,000 • Lot 5 = £34,000 • Lot 6 = £59,000 This procurement is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

EPIC Consultants Ltd

Matched by number
Contract value
£345.3k
Awarded
Not supplied
Contract signed
22 May 2025
Award ID
026807-2025-1
Status
active
Identifier
GB-COH 13980532
Location
Ashford, UKJ, TN25 5DP, United Kingdom

EPIC Consultants Ltd

Matched by number
Contract value
£250.1k
Awarded
Not supplied
Contract signed
22 May 2025
Award ID
026807-2025-2
Status
active
Identifier
GB-COH 13980532
Location
Ashford, UKJ, TN25 5DP, United Kingdom

EPIC Consultants Ltd

Matched by number
Contract value
£247.8k
Awarded
Not supplied
Contract signed
22 May 2025
Award ID
026807-2025-3
Status
active
Identifier
GB-COH 13980532
Location
Ashford, UKJ, TN25 5DP, United Kingdom

ABL Health Ltd

Matched by number
Contract value
£203.8k
Awarded
Not supplied
Contract signed
22 May 2025
Award ID
026807-2025-4
Status
active
Identifier
GB-COH 07074944
Location
Bolton, UKJ, BL4 0JL, United Kingdom

ABL Health Ltd

Matched by number
Contract value
£101.8k
Awarded
Not supplied
Contract signed
22 May 2025
Award ID
026807-2025-5
Status
active
Identifier
GB-COH 07074944
Location
Bolton, UKJ, BL4 0JL, United Kingdom

Peer Power Youth

Match pending…
Contract value
£176.5k
Awarded
Not supplied
Contract signed
22 May 2025
Award ID
026807-2025-6
Status
active
Identifier
GB-COH 1167758
Location
London, UKJ, SW1W 0DH, United Kingdom

Classification

  • CPV75122000 — Administrative healthcare services

Lots

  • Kent and Medway prisons£357k
  • Lot 2: Surrey prisons£255k
  • Thames Valley prisons£255k
  • Sussex, Hampshire & Isle of Wight (IOW) prisons£204k
  • South East Immigration Removal Centres (IRCs)£102k
  • South East CYP establishments£177k

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
WA17305 / C324855
Status
complete
Has Recurrence
No
Review Details
As described in VI.3.
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Bid Opening

Date
7 Feb 2025, 13:00

Legal basis

Id
32014L0024
Scheme
CELEX

Lot Details

Maximum Lots Bid Per Supplier
3
Maximum Lots Awarded Per Supplier
3

Expected award period

Starts
7 Feb 2025, 13:00

Tender Period

Ends
7 Feb 2025, 12:00

Communication

Future Notice Date
1 Nov 2024, 00:00

Classification

Id
75122000
Scheme
CPV
Description
Administrative healthcare services

Submission terms

Languages

en

Bid Validity Period

Duration In Days
240

Submission Method

electronicSubmission

Lots and requirements

Entry 1
Id
1
Title
Kent and Medway prisons
Status
cancelled
Has Options
Yes
Has Renewal
Yes
Description
The key aims of the Service are: • To ensure all service users are able to effectively contribute to the continuous improvement of health and wellbeing services, as well as being supported to have an independent voice, through various forms of engagement and regular feedback to secure setting management, the healthcare providers and commissioners • To enable Commissioners to receive clearly the voice of their service users to inform decision-making in relation to healthcare provision in South East secure settings • To help commissioners and healthcare providers ensure that patient/service user outcomes for patients in the South East secure settings are equivalent to those in the wider community. • To hold commissioners and healthcare providers to account around their delivery against statutory duties.

Value

Amount
357,000
Currency
GBP

Options

Description
an option to extend for a further 3 years, at the sole discretion of the Commissioner.

Renewal

Description
It is anticipated that the contracts will commence on 1st July 2025. The Contracts will be for an initial term of 3 years (36 months), with an option to extend for a further 3 years, at the sole discretion of the Commissioner.

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
90%
Criterion 2
Name
Financial Model Template (Price)
Type
cost
Description
5%
Criterion 3
Name
Financial Planning
Type
cost
Description
5%

Contract period

Duration In Days
2,160

Submission terms

Variant Policy
notAllowed
Entry 2
Id
2
Title
Lot 2: Surrey prisons
Status
cancelled
Has Options
Yes
Has Renewal
Yes
Description
The key aims of the Service are: • To ensure all service users are able to effectively contribute to the continuous improvement of health and wellbeing services, as well as being supported to have an independent voice, through various forms of engagement and regular feedback to secure setting management, the healthcare providers and commissioners • To enable Commissioners to receive clearly the voice of their service users to inform decision-making in relation to healthcare provision in South East secure settings • To help commissioners and healthcare providers ensure that patient/service user outcomes for patients in the South East secure settings are equivalent to those in the wider community. • To hold commissioners and healthcare providers to account around their delivery against statutory duties.

Value

Amount
255,000
Currency
GBP

Options

Description
an option to extend for a further 3 years, at the sole discretion of the Commissioner.

Renewal

Description
It is anticipated that the contracts will commence on 1st July 2025. The Contracts will be for an initial term of 3 years (36 months), with an option to extend for a further 3 years, at the sole discretion of the Commissioner.

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
90
Criterion 2
Name
Financial Model Template (Price)
Type
cost
Description
5
Criterion 3
Name
Financial Planning
Type
cost
Description
5

Contract period

Duration In Days
2,160

Submission terms

Variant Policy
notAllowed
Entry 3
Id
3
Title
Thames Valley prisons
Status
cancelled
Has Options
Yes
Has Renewal
Yes
Description
The key aims of the Service are: • To ensure all service users are able to effectively contribute to the continuous improvement of health and wellbeing services, as well as being supported to have an independent voice, through various forms of engagement and regular feedback to secure setting management, the healthcare providers and commissioners • To enable Commissioners to receive clearly the voice of their service users to inform decision-making in relation to healthcare provision in South East secure settings • To help commissioners and healthcare providers ensure that patient/service user outcomes for patients in the South East secure settings are equivalent to those in the wider community. • To hold commissioners and healthcare providers to account around their delivery against statutory duties.

Value

Amount
255,000
Currency
GBP

Options

Description
an option to extend for a further 3 years, at the sole discretion of the Commissioner.

Renewal

Description
It is anticipated that the contracts will commence on 1st July 2025. The Contracts will be for an initial term of 3 years (36 months), with an option to extend for a further 3 years, at the sole discretion of the Commissioner.

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
90
Criterion 2
Name
Financial Model Template (Price)
Type
cost
Description
5
Criterion 3
Name
Financial Planning
Type
cost
Description
5

Contract period

Duration In Days
2,160

Submission terms

Variant Policy
notAllowed
Entry 4
Id
4
Title
Sussex, Hampshire & Isle of Wight (IOW) prisons
Status
cancelled
Has Options
Yes
Has Renewal
Yes
Description
The key aims of the Service are: • To ensure all service users are able to effectively contribute to the continuous improvement of health and wellbeing services, as well as being supported to have an independent voice, through various forms of engagement and regular feedback to secure setting management, the healthcare providers and commissioners • To enable Commissioners to receive clearly the voice of their service users to inform decision-making in relation to healthcare provision in South East secure settings • To help commissioners and healthcare providers ensure that patient/service user outcomes for patients in the South East secure settings are equivalent to those in the wider community. • To hold commissioners and healthcare providers to account around their delivery against statutory duties.

Value

Amount
204,000
Currency
GBP

Options

Description
an option to extend for a further 3 years, at the sole discretion of the Commissioner.

Renewal

Description
It is anticipated that the contracts will commence on 1st July 2025. The Contracts will be for an initial term of 3 years (36 months), with an option to extend for a further 3 years, at the sole discretion of the Commissioner.

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
90
Criterion 2
Name
Financial Model Template (Price)
Type
cost
Description
5
Criterion 3
Name
Financial Planning
Type
cost
Description
5

Contract period

Duration In Days
2,160

Submission terms

Variant Policy
notAllowed
Entry 5
Id
5
Title
South East Immigration Removal Centres (IRCs)
Status
cancelled
Has Options
Yes
Has Renewal
Yes
Description
The key aims of the Service are: • To ensure all service users are able to effectively contribute to the continuous improvement of health and wellbeing services, as well as being supported to have an independent voice, through various forms of engagement and regular feedback to secure setting management, the healthcare providers and commissioners • To enable Commissioners to receive clearly the voice of their service users to inform decision-making in relation to healthcare provision in South East secure settings • To help commissioners and healthcare providers ensure that patient/service user outcomes for patients in the South East secure settings are equivalent to those in the wider community. • To hold commissioners and healthcare providers to account around their delivery against statutory duties.

Value

Amount
102,000
Currency
GBP

Options

Description
an option to extend for a further 3 years, at the sole discretion of the Commissioner.

Renewal

Description
It is anticipated that the contracts will commence on 1st July 2025. The Contracts will be for an initial term of 3 years (36 months), with an option to extend for a further 3 years, at the sole discretion of the Commissioner.

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
90
Criterion 2
Name
Financial Model Template (Price)
Type
cost
Description
5
Criterion 3
Name
Financial Planning
Type
cost
Description
5

Contract period

Duration In Days
2,160

Submission terms

Variant Policy
notAllowed
Entry 6
Id
6
Title
South East CYP establishments
Status
cancelled
Has Options
Yes
Has Renewal
Yes
Description
The key aims of the Service are: • To ensure all service users are able to effectively contribute to the continuous improvement of health and wellbeing services, as well as being supported to have an independent voice, through various forms of engagement and regular feedback to secure setting management, the healthcare providers and commissioners • To enable Commissioners to receive clearly the voice of their service users to inform decision-making in relation to healthcare provision in South East secure settings • To help commissioners and healthcare providers ensure that patient/service user outcomes for patients in the South East secure settings are equivalent to those in the wider community. • To hold commissioners and healthcare providers to account around their delivery against statutory duties.

Value

Amount
177,000
Currency
GBP

Options

Description
an option to extend for a further 3 years, at the sole discretion of the Commissioner.

Renewal

Description
It is anticipated that the contracts will commence on 1st July 2025. The Contracts will be for an initial term of 3 years (36 months), with an option to extend for a further 3 years, at the sole discretion of the Commissioner.

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
90
Criterion 2
Name
Financial Model Template (Price)
Type
cost
Description
5
Criterion 3
Name
Financial Planning
Type
cost
Description
5

Contract period

Duration In Days
2,160

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
Kent & Medway prisons - HMP Swaleside, HMP Elmley, HMP Standford Hill, HMP Maidstone, HMP/YOI Rochester, HMP/YOI East Sutton Park and HMP Cookham Wood

Delivery locations

Entry 1
Region
UKJ
Entry 2
Region
UKJ
Entry 3
Region
UKJ4
Entry 4
Region
UKJ4
Entry 5
Region
UKJ

Additional Classifications

Entry 1
Id
75122000
Scheme
CPV
Description
Administrative healthcare services
Item 2
Id
2
Related Lot
2

Delivery Location

Description
HMP Send, HMP/YOI Downview, HMP Coldingley, HMP/YOI High Down and HMP/YOI Bronzefield

Delivery locations

Entry 1
Region
UKJ2
Entry 2
Region
UKJ2
Entry 3
Region
UKJ

Additional Classifications

Entry 1
Id
75122000
Scheme
CPV
Description
Administrative healthcare services
Item 3
Id
3
Related Lot
3

Delivery Location

Description
HMP Grendon, HMP Springhill, HMP Huntercombe, HMP Bullingdon and HMP Aylesbury

Delivery locations

Entry 1
Region
UKJ1
Entry 2
Region
UKJ1
Entry 3
Region
UKJ

Additional Classifications

Entry 1
Id
75122000
Scheme
CPV
Description
Administrative healthcare services
Item 4
Id
4
Related Lot
4

Delivery Location

Description
HMP Ford, HMP Lewes, HMP/YOI Winchester and HMP IOW

Delivery locations

Entry 1
Region
UKJ2
Entry 2
Region
UKJ3
Entry 3
Region
UKJ2
Entry 4
Region
UKJ3
Entry 5
Region
UKJ

Additional Classifications

Entry 1
Id
75122000
Scheme
CPV
Description
Administrative healthcare services
Item 5
Id
5
Related Lot
5

Delivery Location

Description
Gatwick IRC (Brook House & Tinsley House) and Campsfield House IRC

Delivery locations

Entry 1
Region
UKJ
Entry 2
Region
UKJ
Entry 3
Region
UKJ

Additional Classifications

Entry 1
Id
75122000
Scheme
CPV
Description
Administrative healthcare services
Item 6
Id
6
Related Lot
6

Delivery Location

Description
Lansdowne Secure Children's Home (SCH), Swanwick Lodge SCH, Oasis Restore Secure School and the South East Framework for Integrated Care Community Services.

Delivery locations

Entry 1
Region
UKJ
Entry 2
Region
UKJ
Entry 3
Region
UKJ

Additional Classifications

Entry 1
Id
75122000
Scheme
CPV
Description
Administrative healthcare services

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-91619
Name
NHS England

Roles

buyer

Address

Region
UKJ
Locality
London
Postal Code
SE1 8UG
Country Name
United Kingdom
Street Address
Wellington House, 133-135 Waterloo Road

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
07
Scheme
COFOG
Description
Health

Identifier

Legal Name
NHS England
No Identifier Rationale
notOnAnyRegister

Contact

Name
Ashley Preece
Organisation 2
Id
GB-FTS-18220
Name
High Court in London

Roles

reviewBody

Address

Locality
London
Country Name
United Kingdom

Identifier

Legal Name
High Court in London
Organisation 3
Id
GB-COH-13980532
Name
EPIC Consultants Ltd

Roles

supplier

Address

Region
UKJ
Locality
Ashford
Postal Code
TN25 5DP
Country Name
United Kingdom
Street Address
150b Bridge Street, Wye, Ashford, Kent, England, TN25 5DP

Details

Scale
sme

Identifier

Id
13980532
Scheme
GB-COH
Legal Name
EPIC Consultants Ltd
Organisation 4
Id
GB-COH-07074944
Name
ABL Health Ltd

Roles

supplier

Address

Region
UKJ
Locality
Bolton
Postal Code
BL4 0JL
Country Name
United Kingdom
Street Address
71 Redgate Way, Farnworth, Bolton, BL4 0JL

Details

Scale
sme

Identifier

Id
07074944
Scheme
GB-COH
Legal Name
ABL Health Ltd
Organisation 5
Id
GB-COH-1167758
Name
Peer Power Youth

Roles

supplier

Address

Region
UKJ
Locality
London
Postal Code
SW1W 0DH
Country Name
United Kingdom
Street Address
Fivefields, 8-10 Grosvenor Gardens, London, SW1W 0DH

Details

Scale
sme

Identifier

Id
1167758
Scheme
GB-COH
Legal Name
Peer Power Youth

Award information

Award 1
Id
026807-2025-1
Title
Kent & Medway prisons
Status
active

Suppliers

Supplier 1
Id
GB-COH-13980532
Name
EPIC Consultants Ltd

Related lots

1
Award 2
Id
026807-2025-2
Title
Surrey prisons
Status
active

Suppliers

Supplier 1
Id
GB-COH-13980532
Name
EPIC Consultants Ltd

Related lots

2
Award 3
Id
026807-2025-3
Title
Thames Valley prisons
Status
active

Suppliers

Supplier 1
Id
GB-COH-13980532
Name
EPIC Consultants Ltd

Related lots

3
Award 4
Id
026807-2025-4
Title
Sussex, Hampshire and IOW prisons
Status
active

Suppliers

Supplier 1
Id
GB-COH-07074944
Name
ABL Health Ltd

Related lots

4
Award 5
Id
026807-2025-5
Title
South East Immigration Removal Centres (IRCs)
Status
active

Suppliers

Supplier 1
Id
GB-COH-07074944
Name
ABL Health Ltd

Related lots

5
Award 6
Id
026807-2025-6
Title
South East CYP establishments
Status
active

Suppliers

Supplier 1
Id
GB-COH-1167758
Name
Peer Power Youth

Related lots

6

Contracts and changes

Entry 1
Id
026807-2025-1
Title
Kent & Medway prisons
Status
active
Award ID
026807-2025-1
Date Signed
23 May 2025, 00:00

Value

Amount
345,292
Currency
GBP
Entry 2
Id
026807-2025-2
Title
Surrey prisons
Status
active
Award ID
026807-2025-2
Date Signed
23 May 2025, 00:00

Value

Amount
250,129
Currency
GBP
Entry 3
Id
026807-2025-3
Title
Thames Valley prisons
Status
active
Award ID
026807-2025-3
Date Signed
23 May 2025, 00:00

Value

Amount
247,761
Currency
GBP
Entry 4
Id
026807-2025-4
Title
Sussex, Hampshire and IOW prisons
Status
active
Award ID
026807-2025-4
Date Signed
23 May 2025, 00:00

Value

Amount
203,809
Currency
GBP
Entry 5
Id
026807-2025-5
Title
South East Immigration Removal Centres (IRCs)
Status
active
Award ID
026807-2025-5
Date Signed
23 May 2025, 00:00

Value

Amount
101,846
Currency
GBP
Entry 6
Id
026807-2025-6
Title
South East CYP establishments
Status
active
Award ID
026807-2025-6
Date Signed
23 May 2025, 00:00

Value

Amount
176,491
Currency
GBP

Recorded locations

  • Buyer location · London · UKJ · SE1 8UG · United Kingdom
  • Delivery location · UKJ
  • Delivery location · UKJ1
  • Delivery location · UKJ2
  • Delivery location · UKJ3
  • Delivery location · UKJ4

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04b01f-2025-05-23T15:50:09+01:00compiled ·