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PROCUREMENT OPPORTUNITY

Provision of Concessionary Travel Mobility and Hidden Disabilities Assessment Services

Harrow Council · compiled

Tender information last checkedLast checked 29 Sept 2026, 20:01.

Opportunity overview

The London Borough of Harrow invited tenders for a service provider to support the assessment of non-automatic applications for the Concessionary Travel assessment service, which includes Blue Badges, Freedom Passes and Taxi Cards.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

EQL Limited

Matched by exact name
Contract value
£498.9k
Awarded
Not supplied
Contract signed
9 Jun 2025
Award ID
044759-2025-1
Status
active
Location
Chorley, UKI7, PR7 7NA, United Kingdom

Classification

  • CPV85000000 — Health and social work services
  • CPV98000000 — Other community, social and personal services

Lots

  • The Authority sought a Service Provider to deliver the Services by securely accessing the relevant IT systems as defined within the specification to remotely process specified Concessionary Travel applications. Total service volumes for the service are set out in the Service Specification. The contract consists of applications and renewals for non-automatic concessionary travel permits requiring clinical assessments. As well as the administrative work, updating of relevant IT systems, and the instigation of periodic reviews of application.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DN747479
Status
complete
Has Recurrence
No
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Bid Opening

Date
5 Feb 2025, 12:30

Legal basis

Id
32014L0024
Scheme
CELEX

Expected award period

Starts
5 Feb 2025, 12:30

Tender Period

Ends
5 Feb 2025, 12:00

Communication

Future Notice Date
6 Jan 2025, 00:00

Classification

Id
85000000
Scheme
CPV
Description
Health and social work services

Submission terms

Languages

en

Submission Method

electronicSubmission

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
The Authority sought a Service Provider to deliver the Services by securely accessing the relevant IT systems as defined within the specification to remotely process specified Concessionary Travel applications. Total service volumes for the service are set out in the Service Specification. The contract consists of applications and renewals for non-automatic concessionary travel permits requiring clinical assessments. As well as the administrative work, updating of relevant IT systems, and the instigation of periodic reviews of application.

Renewal

Description
The Authority is looking for potential service provider(s) to be awarded a contract for a period of 3 years with the option to extend for 2 years.

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
40
Criterion 2
Name
Social Value
Type
quality
Description
10
Criterion 3
Type
price
Description
50

Contract period

Ends
31 May 2028, 23:59
Starts
1 Jun 2025, 00:00

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKI7
Entry 2
Region
UKI7
Entry 3
Region
UKI7

Additional Classifications

Entry 1
Id
98000000
Scheme
CPV
Description
Other community, social and personal services

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-78509
Name
Harrow Council

Roles

buyer

Address

Region
UKI7
Locality
Harrow
Postal Code
HA3 3QN
Country Name
United Kingdom
Street Address
Procurement Team, PO Box 1358

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Harrow Council

Contact

Name
Mr Marzuki Haji
Telephone
+44 2084209301
Organisation 2
Id
GB-FTS-92
Name
Royal Courts of Justice

Roles

reviewBody

Address

Locality
London
Country Name
United Kingdom

Identifier

Legal Name
Royal Courts of Justice
Organisation 3
Id
GB-FTS-156453
Name
EQL Limited

Roles

supplier

Address

Region
UKI7
Locality
Chorley
Postal Code
PR7 7NA
Country Name
United Kingdom
Street Address
Speed Medical House, Matrix Park

Details

Scale
sme

Identifier

Legal Name
EQL Limited

Award information

Award 1
Id
044759-2025-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-156453
Name
EQL Limited

Related lots

1

Contracts and changes

Entry 1
Id
044759-2025-1
Status
active
Award ID
044759-2025-1
Date Signed
10 Jun 2025, 00:00

Value

Amount
498,914
Currency
GBP

Recorded locations

  • Buyer location · Harrow · UKI7 · HA3 3QN · United Kingdom
  • Delivery location · UKI7

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04adaf-2025-07-31T14:01:36+01:00compiled ·