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PROCUREMENT OPPORTUNITY

Manufacturing Innovation Centre Moray (MICM) - Service Operator

Highlands and Islands Enterprise · compiled

Tender information last checkedLast checked 29 Sept 2026, 19:59.

Opportunity overview

THIS IS A CONTRACT AWARD NOTICE AND AS SUCH THE PROCUREMENT PROCESS IS COMPLETE. HIE has appointed a service operator for the Manufacturing Innovation Centre Moray (MICM). The services are required from 3 October 2025 for an initial period of 3 years, unless terminated in accordance with the provisions of the Contract. HIE has an option to extend the contract period by up to 2 years, until 2 October 2030. The value of the initial 3-year period is GBP 804,738 (excluding VAT) including GBP 150,879 (excluding VAT) for various allowances. The total contract value in section II.1.7 and V.2.4. refers to the total contract value including the optional extension period/s and the various allowances.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Classification

  • CPV79400000 — Business and management consultancy and related services
  • CPV71314300 — Energy-efficiency consultancy services
  • CPV71600000 — Technical testing, analysis and consultancy services
  • CPV71621000 — Technical analysis or consultancy services
  • CPV72221000 — Business analysis consultancy services
  • CPV72224000 — Project management consultancy services
  • CPV73200000 — Research and development consultancy services
  • CPV73210000 — Research consultancy services
  • CPV73220000 — Development consultancy services
  • CPV79410000 — Business and management consultancy services
  • CPV79411100 — Business development consultancy services
  • CPV79415000 — Production management consultancy services
  • CPV79420000 — Management-related services

Lots

  • The Service Operator will develop, operate and manage the MICM service. MICM is one of eight strategic projects forming part of the Moray Growth Deal (MGD). Located at Enterprise Park Forres, MICM will provide diagnostics, advice, information, signposting and access to funding, to businesses. Its primary focus will be on stimulating innovation and growth in product and process development, with a strong emphasis on transitioning to low carbon practices. There will be space in the building for business start-up incubation and space for existing business to undertake innovation projects, as well as demonstration facilities showcasing advanced technology and equipment. Please refer to the tender documents for full details. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.£1.3m

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
FTS 039
Status
complete
Has Recurrence
Yes
Review Details
An economic operator that suffers, or is at risk of suffering, loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 or the Procurement Reform (Scotland) Act 2014 may bring proceedings in the Sheriff Court of the Court of Session.
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Bid Opening

Date
8 Jul 2025, 12:00

Legal basis

Id
32014L0024
Scheme
CELEX

Recurrence

Description
HIE reserves the right to re-tender for these services upon termination or at the end of the contract, including any extension period.

Expected award period

Starts
8 Jul 2025, 12:00

Tender Period

Ends
8 Jul 2025, 12:00

Communication

Future Notice Date
30 Jan 2025, 00:00

Contract terms

Performance Terms
Refer to the tender document for KPIs.
Has Electronic Payment
Yes
Has Electronic Ordering
Yes
Electronic Invoicing Policy
allowed

Classification

Id
79400000
Scheme
CPV
Description
Business and management consultancy and related services

Submission terms

Languages

en

Bid Validity Period

Duration In Days
90

Submission Method

electronicSubmission

Other Requirements

Requires Staff Names And Qualifications
Yes

Selection criteria

Criteria

Criterion 1
Minimum
It is a requirement of this Contract that bidders hold, or can commit to obtain prior to the commencement of any subsequently awarded Contract, the types and levels of insurance indicated below: 4B5A Professional Risk Indemnity - GBP 5M for each and every claim 4B5B Employer's (Compulsory) Liability Insurance - GBP 5M for each and every claim. http://www.hse.gov.uk/pubns/hse40.pdf 4B5C Public Liability Insurance - GBP 5M for each and every claim 4B6 (pass/fail) Income threshold Bidders are required to evidence a minimum average annual income of GBP 436,000 for each of the last 2 years. Income could include turnover, grant funding, donations or similar or a mixture of such income sources. Due to character limits, please refer to the Scope of Requirements and Guidance document for full details. 4B.6 (not scored) HIE as a public body must comply with HMRC IR35 provisions. Therefore, where you are bidding as a personal service company (PSC) or will be using a personal service company to provide services under the contract please identify these PSC (s) in your response to 4B6.
Criterion 2
Type
technical
Description
4C4 If bidders intend to use a supply chain to deliver the requirements detailed in the Contract Notice, they should confirm they have (or have access to) the relevant supply chain management and tracking systems to ensure a resilient and sustainable supply chain. Please refer to Scope of Requirements for full requirements. If bidders do not pay at least 95% of valid invoices on time and are unable to provide a proportionate and timely improvement plan, their organisation will not be selected to participate further in this procurement.(pass/fail) 4C10 Bidders will be required to confirm whether they intend to subcontract and, if so, for what proportion of the contract. (for info)

Applies To

supplier

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
Yes
Has Renewal
Yes
Description
The Service Operator will develop, operate and manage the MICM service. MICM is one of eight strategic projects forming part of the Moray Growth Deal (MGD). Located at Enterprise Park Forres, MICM will provide diagnostics, advice, information, signposting and access to funding, to businesses. Its primary focus will be on stimulating innovation and growth in product and process development, with a strong emphasis on transitioning to low carbon practices. There will be space in the building for business start-up incubation and space for existing business to undertake innovation projects, as well as demonstration facilities showcasing advanced technology and equipment. Please refer to the tender documents for full details. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Value

Amount
1,300,000
Currency
GBP

Options

Description
HIE reserves the right, on giving reasonable written notice from time to time, to require changes to the Services in response to changes in circumstance such as: -evidence of actual demand for the various Services or for new Services. -the tested validity of initial assumptions (including assumptions about Allowances). -increased or decreased funding availability. -additional income generation which exceeds targets. -evolving operational circumstances. -the outcome annual reviews. -the results of business surveys. In response to changed circumstances, irrespective of the monetary value of the change, HIE may require a range of changes to the Services, such as: -the removal of Services; -the addition of new Services; -increasing or decreasing the Services; -re-designing the Service provision; -revising project KPIs/Milestones; -amending the Equipment and Technology Strategy; or -specifying the order in which the Services are to be performed. The above lists of circumstances and potential changes are not exhaustive and HIE may require such other changes as are appropriate. Specific modifications may include but need not be limited to: -A requirement to promote the uptake by self-managed, longer-term tenants of newly available Grow-on space at Unit 10, Enterprise Park Forres, from 2029/2030. -A move to virtual delivery (wholly or partially). -Changes to the service provision/programme as a result of ongoing review/improvements. -Temporary increases of resource provision, due to peaks in demand (e.g. to support equipment procurement activity). For full details please refer to the 'Contract modification' section in the Scope of Requirements and Guidance document.

Renewal

Description
The contract will be awarded for an initial period of 3 years, unless terminated in accordance with the provisions of the Contract. HIE will have an option to extend the contract period by up to 2 years.

Award criteria

Criteria

Criterion 1
Name
Q1 Prompt Payment Standard Clause
Type
quality
Description
pass/fail
Criterion 2
Name
Q2 Cyber Security
Type
quality
Description
pass/fail
Criterion 3
Name
Q3 UK data centres
Type
quality
Description
pass/fail
Criterion 4
Name
Q4 Payment of the Real Living Wage
Type
quality
Description
pass/fail
Criterion 5
Name
Q5 Mobilisation/stand-up period
Type
quality
Description
10%
Criterion 6
Name
Q6 Management and Delivery Methodology
Type
quality
Description
18%
Criterion 7
Name
Q7 Marketing and Promotion (after the stand-up period)
Type
quality
Description
10%
Criterion 8
Name
Q8 Management and Delivery Team
Type
quality
Description
20%
Criterion 9
Name
Q9b Community Benefits Part B – Monitoring and Reporting
Type
quality
Description
2%
Criterion 10
Name
Q10 Fair Work First
Type
quality
Description
5%
Criterion 11
Type
price
Description
35%

Contract period

Duration In Days
1,800

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
MICM building (Unit 9) on the Enterprise Park Forres (IV36 2AU)

Delivery locations

Entry 1
Region
UKM62
Entry 2
Region
UKM62
Entry 3
Region
UKM62

Additional Classifications

Entry 1
Id
71600000
Scheme
CPV
Description
Technical testing, analysis and consultancy services
Entry 2
Id
71621000
Scheme
CPV
Description
Technical analysis or consultancy services
Entry 3
Id
72221000
Scheme
CPV
Description
Business analysis consultancy services
Entry 4
Id
72224000
Scheme
CPV
Description
Project management consultancy services
Entry 5
Id
73200000
Scheme
CPV
Description
Research and development consultancy services
Entry 6
Id
73210000
Scheme
CPV
Description
Research consultancy services
Entry 7
Id
73220000
Scheme
CPV
Description
Development consultancy services
Entry 8
Id
79410000
Scheme
CPV
Description
Business and management consultancy services
Entry 9
Id
79420000
Scheme
CPV
Description
Management-related services
Entry 10
Id
79411100
Scheme
CPV
Description
Business development consultancy services
Entry 11
Id
79415000
Scheme
CPV
Description
Production management consultancy services
Entry 12
Id
71314300
Scheme
CPV
Description
Energy-efficiency consultancy services

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-1479
Name
Highlands and Islands Enterprise

Roles

buyer
centralPurchasingBody

Address

Region
UKM6
Locality
Inverness
Postal Code
IV2 5NA
Country Name
United Kingdom
Street Address
An Lòchran, 10 Inverness Campus

Details

Classifications

Entry 1
Id
REGIONAL_AGENCY
Scheme
TED_CA_TYPE
Description
Regional or local agency/office
Entry 2
Id
04
Scheme
COFOG
Description
Economic affairs

Identifier

Legal Name
Highlands and Islands Enterprise

Contact

Name
HIE Procurement
Telephone
+44 1463245245
Organisation 2
Id
GB-FTS-1262
Name
Inverness Sheriff Court and Justice of the Peace Court

Roles

reviewBody

Address

Locality
Inverness
Postal Code
IV1 1AH
Country Name
United Kingdom
Street Address
The Inverness Justice Centre, Longman Road

Details

Identifier

Legal Name
Inverness Sheriff Court and Justice of the Peace Court

Contact

Telephone
+44 1463230782
Organisation 3
Id
GB-FTS-163031
Name
Enterprise North East Trust Limited t/a Elevator

Roles

supplier

Address

Region
UKM50
Locality
Aberdeen
Postal Code
AB15 4DT
Country Name
United Kingdom
Street Address
1st Floor, Blenheim House, Fountainhall Road

Details

Scale
sme

Identifier

Legal Name
Enterprise North East Trust Limited t/a Elevator

Award information

Award 1
Id
062371-2025-FTS 039-1
Status
active
Has Subcontracting
Yes

Suppliers

Supplier 1
Id
GB-FTS-163031
Name
Enterprise North East Trust Limited t/a Elevator

Related lots

1

Subcontracting

Description
provision of additional expertise when required
Maximum Percentage
0.25
Minimum Percentage
0.25

Contracts and changes

Entry 1
Id
062371-2025-FTS 039-1
Status
active
Award ID
062371-2025-FTS 039-1
Date Signed
3 Oct 2025, 00:00

Value

Amount
1,299,705
Currency
GBP

Recorded locations

  • Buyer location · Inverness · UKM6 · IV2 5NA · United Kingdom
  • Delivery location · UKM62

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04ad23-2025-10-06T09:21:26+01:00compiled ·