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PROCUREMENT OPPORTUNITY

GP Led Out of Hours Services for NHS Shropshire, Telford and Wrekin Integrated Care Board

NHS Shropshire, Telford and Wrekin Integrated Care Board · compiled

Tender information last checkedLast checked 29 Sept 2026, 19:56.

Opportunity overview

This Intention to Award Notice is issued in accordance with the Health Care Services (Provider Selection Regime) Regulations 2023. The Procurement relates to the Invitation to Tender for the procurement of GP Led Out of Hours Services. The purpose of this procurement is to secure a Service Provider to deliver GP Led Out of Hours Services for the county of Shropshire.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Medvivo Group Ltd

Matched by number
Contract value
£32.5m
Awarded
Not supplied
Contract signed
3 Feb 2025
Award ID
003492-2025-WHISP-179-1
Status
active
Identifier
GB-COH 05146354
Location
Chippenham, UKK15, SN15 1BN, United Kingdom

Classification

  • CPV85100000 — Health services

Lots

  • This Intention to Award Notice is issued in accordance with the Health Care Services (Provider Selection Regime) Regulations 2023 under the competitive process. The Procurement relates to the Invitation to Tender for the procurement of GP Led Out of Hours Services. The purpose of this procurement is to secure a Service Provider to deliver GP Led Out of Hours Service across the geographical area covered by NHS Shropshire, Telford and Wrekin Integrated Care Board. There are currently 50 GP practices within STW, with 37 in Shropshire and 13 in Telford and Wrekin, covering a total population of 531,951. As of June2024, the population covered in each locality was as follows: • Shrewsbury locality (11 practices) -approx. 107,348 • South locality (14 practices) - approx.103,851 • North locality (12 practices) - approx.114,907 • Telford and Wrekin (13 practices) -approx. 205,845 The patient population also covers any temporary residents covered by a Shropshire, Telford & Wrekin ICB responsible practice, and any person eligible for NHS treatment visiting the ICB area for less than 24 hours and requiring urgent medical care. This service is made up of four elements, as outlined below: 1. Out of Hours GP Cover: The Provider shall operate GP Out of Hours services during periods outside of local GP surgeries' core hours across Shropshire and Telford & Wrekin. 2. GP Cover for Protected Learning Time (PLT): STW ICB funds GP cover to allow the 50 GP practices across its four localities to close to enable staff development at dates agreed with commissioners annually for PLT sessions. Providing cover for protected learning time in this way enables GP practice staff to undertake learning activities that benefit patients, practices and the ICB. 3. Outbreak Response: A national mandate dated July 2017advised that all ICBs were required to commission an antiviral treatment service during the out of season outbreak period that supports the UK Health Security Agency (UKHSA) function to discharge their duties. Local Authority Health Protection Teams (LAHPT) support care home outbreaks locally and may lead communications with the Provider. Following Gateway reference 07402 dated 20th November2017, these instructions have now been extended to cover the full 52-week period. In the event of emergency outbreaks of highly infectious diseases, the Provider will also be called upon to respond accordingly through the provision of both antimicrobial and antiviral treatments, as appropriate. 4. Care Coordination Centre Single Point of Access The Care Co-Ordination Centre Single Point of Access (CCCSPA) will deliver a model of unplanned referral management that streamlines and improves patient care and optimises the use of available local resources across acute and community services, ensuring that the patient is seen by the right service in the right place at the right time to meet their needs. The Provider shall support Health Care Professionals in navigating to the most appropriate service to meet their unplanned care needs. The contract will be for a period of three years with the option to extend for up to a further24-month period. NHS Standard Contract Terms and Conditions will apply. The anticipated Contract go-live date is 01st July 2025. The approximate lifetime value including the available extension is £32,520,000.00 The Authority reserves the right to modify this Contract at any time during the Contract period in accordance with local, national and regional requirements affecting this service, including but not limited to; changes in guidelines, clinical governance, the updating of the clinical pathway; changes required due to the impact of the Hospital Transformation Programme (HTP) and patient volume increases which may increase the overall cost. Any required modification will be made in accordance with the Health Care Services (Provider Selection Regime) Regulations 2023.£36m

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
WHISP-179
Status
complete
Has Recurrence
No
Review Details
Representations must be made to the relevant authority at the email address indicated in section VI.3 by Friday 14th February 2025 and clearly articulate any suspected breach in the Provider Selection Regime (PSR). This will then be reviewed by the ICB's PSR Representation Review Panel.
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Amendments

Entry 1
Id
1
Description
This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. This contract has now been formally awarded in accordance with a competitive process (Regulation 11). This procurement underwent review during the standstill period by the NHS STW ICB PSR Review Panel and the NHSE PSR Review Panel, in which it was confirmed there had been no breach of PSR and it was recommended that STW ICB should proceed with awarding the contract for GP Led Out of Hours Services in Shropshire, Telford and Wrekin as originally intended. The initial Contract Award Recommendation Report was approved by ICB Board (January 2025), with bidders notified of the Intent to Award on 4th February 2025. The further award decision following the review and recommendation of the procurement by the NHSE PSR Panel, was confirmed by ICB Board on 04th July 2025. - No Conflicts of Interest were declared by the NHS STW ICB PSR Review Panel, NHSE PSR Review Panel or the ICB Board Members. - The contract will be for a period of three years starting on 01/10/2025 to 30/09/2028 with the option to extend for up to a further 24-month period. - Date of contract award following completion of the standstill period: 14th July 2025. - Total value of the contract (excluding VAT): £32,520,000 - For clarification purposes the county of Shropshire covers Shropshire, Telford and Wrekin.

Bid Opening

Date
6 Nov 2024, 12:01

Legal basis

Id
32014L0024
Scheme
CELEX

Expected award period

Starts
6 Nov 2024, 12:01

Tender Period

Ends
6 Nov 2024, 12:00

Classification

Id
85100000
Scheme
CPV
Description
Health services

Submission terms

Languages

en

Bid Validity Period

Duration In Days
180

Submission Method

electronicSubmission

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
This Intention to Award Notice is issued in accordance with the Health Care Services (Provider Selection Regime) Regulations 2023 under the competitive process. The Procurement relates to the Invitation to Tender for the procurement of GP Led Out of Hours Services. The purpose of this procurement is to secure a Service Provider to deliver GP Led Out of Hours Service across the geographical area covered by NHS Shropshire, Telford and Wrekin Integrated Care Board. There are currently 50 GP practices within STW, with 37 in Shropshire and 13 in Telford and Wrekin, covering a total population of 531,951. As of June2024, the population covered in each locality was as follows: • Shrewsbury locality (11 practices) -approx. 107,348 • South locality (14 practices) - approx.103,851 • North locality (12 practices) - approx.114,907 • Telford and Wrekin (13 practices) -approx. 205,845 The patient population also covers any temporary residents covered by a Shropshire, Telford & Wrekin ICB responsible practice, and any person eligible for NHS treatment visiting the ICB area for less than 24 hours and requiring urgent medical care. This service is made up of four elements, as outlined below: 1. Out of Hours GP Cover: The Provider shall operate GP Out of Hours services during periods outside of local GP surgeries' core hours across Shropshire and Telford & Wrekin. 2. GP Cover for Protected Learning Time (PLT): STW ICB funds GP cover to allow the 50 GP practices across its four localities to close to enable staff development at dates agreed with commissioners annually for PLT sessions. Providing cover for protected learning time in this way enables GP practice staff to undertake learning activities that benefit patients, practices and the ICB. 3. Outbreak Response: A national mandate dated July 2017advised that all ICBs were required to commission an antiviral treatment service during the out of season outbreak period that supports the UK Health Security Agency (UKHSA) function to discharge their duties. Local Authority Health Protection Teams (LAHPT) support care home outbreaks locally and may lead communications with the Provider. Following Gateway reference 07402 dated 20th November2017, these instructions have now been extended to cover the full 52-week period. In the event of emergency outbreaks of highly infectious diseases, the Provider will also be called upon to respond accordingly through the provision of both antimicrobial and antiviral treatments, as appropriate. 4. Care Coordination Centre Single Point of Access The Care Co-Ordination Centre Single Point of Access (CCCSPA) will deliver a model of unplanned referral management that streamlines and improves patient care and optimises the use of available local resources across acute and community services, ensuring that the patient is seen by the right service in the right place at the right time to meet their needs. The Provider shall support Health Care Professionals in navigating to the most appropriate service to meet their unplanned care needs. The contract will be for a period of three years with the option to extend for up to a further24-month period. NHS Standard Contract Terms and Conditions will apply. The anticipated Contract go-live date is 01st July 2025. The approximate lifetime value including the available extension is £32,520,000.00 The Authority reserves the right to modify this Contract at any time during the Contract period in accordance with local, national and regional requirements affecting this service, including but not limited to; changes in guidelines, clinical governance, the updating of the clinical pathway; changes required due to the impact of the Hospital Transformation Programme (HTP) and patient volume increases which may increase the overall cost. Any required modification will be made in accordance with the Health Care Services (Provider Selection Regime) Regulations 2023.

Value

Amount
36,000,000
Currency
GBP

Renewal

Description
The Contract is for a period of 3 years with the option to extend for up to a further 2 year period.

Award criteria

Criteria

Criterion 1
Name
The contract award key criteria are specified in the procurement documents
Type
quality
Description
60
Criterion 2
Name
The contract award key criteria are specified in the procurement documents
Type
cost
Description
40

Contract period

Duration In Days
1,800

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
This service is commissioned to cover any patients residing in the geographical boundaries within NHS Shropshire, Telford and Wrekin - NUTS Codes UKG22 & UKG21.

Delivery locations

Entry 1
Region
UKG21
Entry 2
Region
UKG22
Entry 3
Region
UKG21
Entry 4
Region
UKG22
Entry 5
Region
UKG21
Entry 6
Region
UKG22
Entry 7
Region
UKG21
Entry 8
Region
UKG22

Additional Classifications

Entry 1
Id
85100000
Scheme
CPV
Description
Health services

Published documents

Entry 1
Id
economic
Document Type
economicSelectionCriteria
Entry 2
Id
technical
Document Type
technicalSelectionCriteria

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-117909
Name
NHS Shropshire, Telford and Wrekin Integrated Care Board

Roles

reviewBody

Address

Region
UKG2
Locality
Telford
Postal Code
TF1 1LX
Country Name
United Kingdom
Street Address
Wellington Civic Offices, Larkin Way, Tan Bank, Wellington

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
07
Scheme
COFOG
Description
Health

Identifier

Legal Name
NHS Shropshire, Telford and Wrekin Integrated Care Board
No Identifier Rationale
notOnAnyRegister

Contact

Name
Hayley Smith
Telephone
+44 7770493216
Organisation 2
Id
GB-FTS-131223
Name
NHS Shropshire, Telford and Wrekin Integrated Care Board

Roles

buyer

Address

Region
UKG21
Locality
Telford
Postal Code
TF1 1LX
Country Name
United Kingdom
Street Address
Wellington Civic Offices, Larkin Way, Tan Bank, Wellington,

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
07
Scheme
COFOG
Description
Health

Identifier

Legal Name
NHS Shropshire, Telford and Wrekin Integrated Care Board
No Identifier Rationale
notOnAnyRegister

Contact

Name
Hayley Smith
Telephone
+44 7770493216
Organisation 3
Id
GB-COH-05146354
Name
Medvivo Group Ltd

Roles

supplier

Address

Region
UKK15
Locality
Chippenham
Postal Code
SN15 1BN
Country Name
United Kingdom
Street Address
Fox Talbot House, Bellinger Close

Details

Scale
sme

Identifier

Id
05146354
Scheme
GB-COH
Legal Name
Medvivo Group Ltd

Award information

Award 1
Id
003492-2025-WHISP-179-1
Title
GP Led Out of Hours Services
Status
active

Suppliers

Supplier 1
Id
GB-COH-05146354
Name
Medvivo Group Ltd

Related lots

1

Contracts and changes

Entry 1
Id
003492-2025-WHISP-179-1
Title
GP Led Out of Hours Services
Status
active
Award ID
003492-2025-WHISP-179-1
Date Signed
3 Feb 2025, 00:00

Value

Amount
32,520,000
Currency
GBP

Recorded locations

  • Buyer location · Telford · UKG21 · TF1 1LX · United Kingdom
  • Delivery location · UKG21
  • Delivery location · UKG22

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04a691-2025-09-15T14:08:48+01:00compiled ·