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PROCUREMENT OPPORTUNITY

MOPAC: Hate Crime Victims Service

Mayor's Office for Policing and Crime (MOPAC) · compiled

Tender information last checkedLast checked 29 Sept 2026, 19:53.

Opportunity overview

The procurement for the provision of a comprehensive pan-London support service for victims of hate crime in London. The procurement is being conducted under the Light Touch Regime and will broadly follow the process for an Open Procedure. The initial contract period is for 40 months, the first 4 months of which are reserved for mobilisation. There will be one option to extend up to two years, this will be at the discretion of the Contracting Authority. The initial 3 year contract has a budget of up to £672,300 per year. The potential maximum budget available for the contract is £3,697,650, including all extension options.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Classification

  • CPV85000000 — Health and social work services

Lots

  • This contract is for the provision of a comprehensive pan-London support service for victims of hate crime in London. This Service is to include enhanced, specialist support for victims of hate crime, including persistently targeted victims, and vulnerable or intimidated victims and witnesses. The range of support will include:  - Visible and accessible pathways for referral and assessment   - A tiered system to efficiently triage incoming referrals from the MPS and all other sources, assess the level of support needed and where that support can be best delivered.  - Support, advice and guidance to victims of hate crime and their families    - Specialist support for victims that meets victim needs  - Working with partner organisations to secure the best outcome for victims  and working with all relevant statutory and non-statutory services available, including in relation to legal options, housing, health and finance.£3.7m

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
MOPAC 1076
Status
complete
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Amendments

Entry 1
Id
1
Description
This requirement falls under the LTR (those set out in Schedule 3 - Social and other specific services) of the PCR 2015. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Health-and-social-work-services./GSQJEXEZ78 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/GSQJEXEZ78 GO Reference: GO-20241029-PRO-28327640

Unstructured Changes

Entry 1

Where

Label
Short description
Section
II.1.4

New Value

Text
The rescheduled first MOPAC Hate Crime Victims Service Workshop will take place on Thursday 14 November from 2pm to 4pm. The second workshop will take place on Thursday 5 December 2pm to 4pm. The venue for the workshops is The Abbey Centre - Community and Conference Centre. Its address is The Abbey Centre, 34 Great Smith Street, SW1P 3BU. The content for each workshop will be different. The second workshop will recap and refine the outcomes of the first workshop. If you would like to attend either one or both workshops please let us know by return email at HateCrime@mopac.london.gov.uk,letting us know which workshop(s) you wish to attend. Those who submit an expression of interest will be sent an invitation with more meeting and venue details. Please note we may have to limit attendance to 1 representative per organisation at each workshop, depending on how many people submit an expression of interest.

Old Value

Text
The first MOPAC Hate Crime Victims Service Workshop will take place on the afternoon of Thursday 10 October in London. The second workshop will be in early November. The venue is likely to be City Hall, (Kamal Chunchie Way, London, E16 1ZE) but this may change depending on the number of attendees. If you or a representative of your organisation would like to participate in this and future workshops, please email us at Hatecrime@mopac.london.gov.uk expressing your interest before 5pm on Friday 4 October. Please include the names and contact email addresses of those who wish to attend. Please note we can only accommodate a maximum of 2 attendees from any single organisation.
Entry 2
Id
2
Description
For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Health-and-social-work-services./GSQJEXEZ78 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/GSQJEXEZ78 GO Reference: GO-2025110-PRO-29098833

Unstructured Changes

Entry 1

Where

Label
II.1.4
Section
II.1.4

New Value

Text
The MOPAC Hate Crime Victims Service Workshops took place in November and December 2024, the Powerpoint presentation and minutes from the workshops can now be accessed via the Delta portal.

Old Value

Text
The rescheduled first MOPAC Hate Crime Victims Service Workshop will take place on Thursday 14 November from 2pm to 4pm. The second workshop will take place on Thursday 5 December 2pm to 4pm

Legal basis

Id
32014L0024
Scheme
CELEX

Tender Period

Ends
9 Apr 2025, 12:00

Communication

Future Notice Date
9 Dec 2024, 00:00

Classification

Id
85000000
Scheme
CPV
Description
Health and social work services

Submission terms

Languages

en

Submission Method

written

Lots and requirements

Entry 1
Id
1
Status
active
Description
This contract is for the provision of a comprehensive pan-London support service for victims of hate crime in London. This Service is to include enhanced, specialist support for victims of hate crime, including persistently targeted victims, and vulnerable or intimidated victims and witnesses. The range of support will include:  - Visible and accessible pathways for referral and assessment   - A tiered system to efficiently triage incoming referrals from the MPS and all other sources, assess the level of support needed and where that support can be best delivered.  - Support, advice and guidance to victims of hate crime and their families    - Specialist support for victims that meets victim needs  - Working with partner organisations to secure the best outcome for victims  and working with all relevant statutory and non-statutory services available, including in relation to legal options, housing, health and finance.

Value

Amount
3,697,650
Currency
GBP

Contract period

Ends
30 Sept 2028, 23:59
Starts
1 Jun 2025, 00:00

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
LONDON

Delivery locations

Entry 1
Region
UKI
Entry 2
Region
UKI
Entry 3
Region
UKI
Entry 4
Region
UKI
Entry 5
Region
UKI
Entry 6
Region
UKI

Additional Classifications

Entry 1
Id
85000000
Scheme
CPV
Description
Health and social work services

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-122707
Name
Mayor's Office For Policing and Crime

Roles

buyer

Address

Region
UKI
Locality
London
Postal Code
SE1 0LL
Country Name
United Kingdom
Street Address
169 Union Street

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
03
Scheme
COFOG
Description
Public order and safety

Identifier

Legal Name
Mayor's Office For Policing and Crime

Contact

Telephone
+07 000000000
Organisation 2
Id
GB-FTS-107903
Name
Mayor's Office for Policing and Crime (MOPAC)

Roles

buyer

Address

Region
UKI
Locality
London
Postal Code
SE1 0LL
Country Name
United Kingdom
Street Address
169 Union Street

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
03
Scheme
COFOG
Description
Public order and safety

Identifier

Legal Name
Mayor's Office for Policing and Crime (MOPAC)

Contact

Telephone
+44 777777777
Organisation 3
Id
GB-FTS-88
Name
Royal Courts of Justice

Roles

reviewBody

Address

Locality
London
Postal Code
WC2A 2LL
Country Name
United Kingdom
Street Address
Strand

Identifier

Legal Name
Royal Courts of Justice
Organisation 4
Id
GB-FTS-164100
Name
Lesbian, Gay and Bisexual Anti-Violence and Policing Group

Roles

supplier

Address

Region
UKI
Locality
London
Postal Code
EC3V 0BP
Country Name
United Kingdom
Street Address
8-9 Talbot Court

Identifier

Id
1077384
Legal Name
Lesbian, Gay and Bisexual Anti-Violence and Policing Group

Award information

Award 1
Id
065923-2025-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-164100
Name
Lesbian, Gay and Bisexual Anti-Violence and Policing Group

Related lots

1

Contracts and changes

Entry 1
Id
065923-2025-1
Status
active
Award ID
065923-2025-1

Value

Amount
2,016,900
Currency
GBP

Recorded locations

  • Buyer location · London · UKI · SE1 0LL · United Kingdom
  • Delivery location · UKI

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04a576-2025-10-16T14:05:04+01:00compiled ·