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PROCUREMENT OPPORTUNITY

Support at Home

Caerphilly County Borough Council · award, contract

Tender information last checkedLast checked 3 Oct 2026, 23:23.

Opportunity overview

Caerphilly County Borough Council have awarded three providers to the framework arrangement for the provision of Support at Home across the four lots. Please note that this Contract Award Notice is to inform the market of the outcome of successful bidders joining the flexible framework for their respective lots. The arrangement is a collaborative arrangement with Blaenau Gwent CBC. The Support at Home arrangement is to deliver Domiciliary Care and Respite at Home for Adults and Children. The framework is divided into lots, providers can tender for one or more lots. The Service will support the needs of the following people Children and Young People (under the age of 18) Older People People with Dementia People with a Learning Disability People with a Physical and/or Sensory Impairment, including Acquired Brain Injury People with a Mental Health problem People with a substance misuse problem The Service is to be provided within the Individual’s own home, this could mean a home they own, social landlord tenancy, private landlord tenancy, extra care or supported living tenancy. There can be no guarantee to the amount of work awarded under this framework It should be noted that the re opening of the arrangement at this time is for lot 1, 2, 3 and lot 4 for Caerphilly and Blaenau Gwent Adults and Children. Full details were detailed it the advertised ITT. The contract value advertised in this notice includes the total framework value Ex VAT for the Remainer of the contract of 52 months

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Elite Domiciliary Care Ltd

Match pending…
Shared contract value
£36.6m
Awarded
Not supplied
Contract signed
11 Jun 2025
Suppliers
One of 3 awarded suppliers
Award ID
021657-2026-1
Status
active
Location
New Tredegar, UK, NP24 6LL, United Kingdom

Home from Home Childrens Day Nursery

Match pending…
Shared contract value
£36.6m
Awarded
Not supplied
Contract signed
11 Jun 2025
Suppliers
One of 3 awarded suppliers
Award ID
021657-2026-1
Status
active
Location
Porth, UKL15, CF390DF, United Kingdom

SEREN SUPPORT SERVICES LTD

Matched by exact name
Shared contract value
£36.6m
Awarded
Not supplied
Contract signed
11 Jun 2025
Suppliers
One of 3 awarded suppliers
Award ID
021657-2026-1
Status
active
Location
Port Talbot, UK, SA131SB, United Kingdom

Home from Home Childrens Day Nursery

Match pending…
Shared contract value
£29.7m
Awarded
Not supplied
Contract signed
11 Jun 2025
Suppliers
One of 2 awarded suppliers
Award ID
021657-2026-2
Status
active
Location
Porth, UKL15, CF390DF, United Kingdom

SEREN SUPPORT SERVICES LTD

Matched by exact name
Shared contract value
£29.7m
Awarded
Not supplied
Contract signed
11 Jun 2025
Suppliers
One of 2 awarded suppliers
Award ID
021657-2026-2
Status
active
Location
Port Talbot, UK, SA131SB, United Kingdom

Home from Home Childrens Day Nursery

Match pending…
Contract value
£450.7k
Awarded
Not supplied
Contract signed
11 Jun 2025
Award ID
021657-2026-3
Status
active
Location
Porth, UKL15, CF390DF, United Kingdom

Home from Home Childrens Day Nursery

Match pending…
Contract value
£541.7k
Awarded
Not supplied
Contract signed
11 Jun 2025
Award ID
021657-2026-4
Status
active
Location
Porth, UKL15, CF390DF, United Kingdom

Classification

  • CPV85000000 — Health and social work services
  • CPV85100000 — Health services
  • CPV85140000 — Miscellaneous health services
  • CPV85300000 — Social work and related services
  • CPV85310000 — Social work services
  • CPV85320000 — Social services
  • CPV98000000 — Other community, social and personal services

Lots

  • Provision of Support at Home for Adults - CaerphillyValue not stated
  • Provision Support at Home for Adults Blaenau GwentValue not stated
  • Provision of Support at Home for Children CaerphillyValue not stated
  • Blaeanu Gwent Provision Support at Home for ChildrenValue not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
CCBC/2662/24/HS
Status
complete
Main Procurement Category
services
Procurement Method
open
Procurement Method Details
Open procedure

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
85000000
Description
Health and social work services

Lots and requirements

Entry 1
Id
1
Title
Provision of Support at Home for Adults - Caerphilly
Description
To provide a Support at Home Service (Domiciliary Care and Respite at home Service) for Adult Services for Caerphilly CBC. Caerphilly Council has limited the number of service providers to be awarded to this lot to a maximum of 3 Service Providers. The Commissioner reserves the right to increase the maximum number of Service Providers per lot if capacity issues are experienced during the period of the framework. This process shall be run in line with refresh periods. Full Details were issued in the ITT Additional information: Please note that the duration in months is the maximum potential 52 months remaining on this arrangement and the commencement is from the 23 June 2025. The estimated cost for this framework is based on current rates and level of service for the maximum number of months remaining under this framework for Caerphilly Adults' only
Entry 2
Id
2
Title
Provision Support at Home for Adults Blaenau Gwent
Description
To provide a Support at Home Service (Domiciliary Care and Respite at home Service) for Adult Services for Blaenau Gwent CBC. Blaenau Gwent Council has limited the number of service providers to be awarded to this lot to a maximum of 2 Service Providers. The Commissioner reserves the right to increase the maximum number of Service Providers per lot if capacity issues are experienced during the period of the framework. This process shall be run in line with refresh periods. Full Details were issued in the ITT Additional information: Please note that the duration in months is the maximum potential 52 months remaining on this arrangement and the commencement is from the 23 June 2025. The estimated cost for this framework is based on current rates and level of service for the maximum number of months remaining under this framework for Blaenau Gwent Adults' only
Entry 3
Id
3
Title
Provision of Support at Home for Children Caerphilly
Description
To provide a Support at Home Service (Domiciliary Care and Respite at home Service) for Children Services for Caerphilly CBC. Caerphilly County Council has limited the number of service providers to be awarded to this lot to a maximum of 2 Service Providers. The Commissioner reserves the right to increase the maximum number of Service Providers per lot if capacity issues are experienced during the period of the framework. This process shall be run in line with refresh periods. Full Details were issued in the ITT Additional information: Please note that the duration in months is the maximum potential 52 months remaining on this arrangement and the commencement is from the 23 June 2025. The estimated cost for this framework is based on current rates and level of service for the maximum number of months remaining under this framework for Caerphilly Children' only
Entry 4
Id
4
Title
Blaeanu Gwent Provision Support at Home for Children
Description
To provide a Support at Home Service (Domiciliary Care and Respite at home Service) for Children Services for Blaenau Gwent CBC. Blaenau Gwent Council has limited the number of service providers to be awarded to this lot to a maximum of 1 Service Providers. The Commissioner reserves the right to increase the maximum number of Service Providers per lot if capacity issues are experienced during the period of the framework. This process shall be run in line with refresh periods. Full Details were issued in the ITT Additional information: Please note that the duration in months is the maximum potential 52 months remaining on this arrangement and the commencement is from the 23 June 2025. The estimated cost for this framework is based on current rates and level of service for the maximum number of months remaining under this framework for Blaenau Gwent Children' only

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services
Entry 2
Scheme
CPV
Id
85100000
Description
Health services
Entry 3
Scheme
CPV
Id
85140000
Description
Miscellaneous health services
Entry 4
Scheme
CPV
Id
85310000
Description
Social work services
Entry 5
Scheme
CPV
Id
98000000
Description
Other community, social and personal services
Entry 6
Scheme
CPV
Id
85320000
Description
Social services

Delivery locations

Entry 1
Region
UKL16

Delivery Location

Description
Within the Boundaries of Caerphilly
Item 2
Id
2
Related Lot
2

Additional Classifications

Entry 1
Scheme
CPV
Id
98000000
Description
Other community, social and personal services
Entry 2
Scheme
CPV
Id
85000000
Description
Health and social work services
Entry 3
Scheme
CPV
Id
85100000
Description
Health services
Entry 4
Scheme
CPV
Id
85140000
Description
Miscellaneous health services
Entry 5
Scheme
CPV
Id
85310000
Description
Social work services
Entry 6
Scheme
CPV
Id
85300000
Description
Social work and related services
Entry 7
Scheme
CPV
Id
85320000
Description
Social services

Delivery locations

Entry 1
Region
UKL16

Delivery Location

Description
within the borough of Blaenau Gwent CBC
Item 3
Id
3
Related Lot
3

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services
Entry 2
Scheme
CPV
Id
85100000
Description
Health services
Entry 3
Scheme
CPV
Id
85140000
Description
Miscellaneous health services
Entry 4
Scheme
CPV
Id
85310000
Description
Social work services
Entry 5
Scheme
CPV
Id
85300000
Description
Social work and related services
Entry 6
Scheme
CPV
Id
98000000
Description
Other community, social and personal services
Entry 7
Scheme
CPV
Id
85320000
Description
Social services

Delivery locations

Entry 1
Region
UKL16

Delivery Location

Description
Within Caerphilly County Borough CBC
Item 4
Id
4
Related Lot
4

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services
Entry 2
Scheme
CPV
Id
85300000
Description
Social work and related services
Entry 3
Scheme
CPV
Id
85100000
Description
Health services
Entry 4
Scheme
CPV
Id
85140000
Description
Miscellaneous health services
Entry 5
Scheme
CPV
Id
85310000
Description
Social work services
Entry 6
Scheme
CPV
Id
85320000
Description
Social services
Entry 7
Scheme
CPV
Id
98000000
Description
Other community, social and personal services

Delivery locations

Entry 1
Region
UKL16

Delivery Location

Description
Within the boundaries of Blaenau Gwent CBC

Buyer, suppliers and contacts

Organisation 1
Name
Caerphilly County Borough Council
Id
GB-FTS-1559

Identifier

Legal Name
Caerphilly County Borough Council

Address

Street Address
Penallta House, Tredomen Park, Ystrad Mynach
Locality
Hengoed
Region
UKL16
Postal Code
CF82 7PG
Country Name
United Kingdom

Contact

Telephone
+44 1443863283

Roles

buyer

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
REGIONAL_AUTHORITY
Description
Regional or local authority
Entry 2
Scheme
COFOG
Id
01
Description
General public services
Organisation 2
Name
Blaenau Gwent County Borough Council
Id
GB-FTS-84684

Identifier

Legal Name
Blaenau Gwent County Borough Council

Address

Street Address
General Offices, Steelworks Road
Locality
Ebbw Vale
Region
UKL16
Postal Code
NP23 6DN
Country Name
United Kingdom

Contact

Telephone
+44 1495311556

Roles

buyer

Details

Organisation 3
Name
Elite Domiciliary Care Ltd
Id
GB-FTS-176842

Identifier

Legal Name
Elite Domiciliary Care Ltd

Address

Street Address
14A Woodland Terrace
Locality
New Tredegar
Region
UK
Postal Code
NP24 6LL
Country Name
United Kingdom

Contact

Telephone
+44 7810018974

Roles

supplier

Details

Scale
sme
Organisation 4
Name
Home from Home Childrens Day Nursery
Id
GB-FTS-176843

Identifier

Legal Name
Home from Home Childrens Day Nursery

Address

Street Address
Gwent Terrace
Locality
Porth
Region
UKL15
Postal Code
CF390DF
Country Name
United Kingdom

Contact

Telephone
+44 3683323

Roles

supplier

Details

Scale
sme

Additional Contact Points

Entry 1
Telephone
+44 1443683323
Organisation 5
Name
SEREN SUPPORT SERVICES LTD
Id
GB-FTS-143930

Identifier

Legal Name
SEREN SUPPORT SERVICES LTD

Address

Street Address
Llewellyn House Harbourside Business Park, Harbourside Road
Locality
Port Talbot
Region
UK
Postal Code
SA131SB
Country Name
United Kingdom

Contact

Telephone
+44 3003035345

Roles

supplier

Details

Scale
sme
Organisation 6
Name
High Court
Id
GB-FTS-111

Identifier

Legal Name
High Court

Address

Street Address
Royal Courts of Justice, The Strand
Locality
London
Postal Code
WC2A 2LL
Country Name
United Kingdom

Contact

Telephone
+44 2079477501

Roles

reviewBody

Award information

Award 1
Id
021657-2026-1
Title
Provision of Support at Home for Adults - Caerphilly
Status
active

Related lots

1

Suppliers

Supplier 1
Id
GB-FTS-176842
Name
Elite Domiciliary Care Ltd
Supplier 2
Id
GB-FTS-143930
Name
SEREN SUPPORT SERVICES LTD
Supplier 3
Id
GB-FTS-176843
Name
Home from Home Childrens Day Nursery
Award 2
Id
021657-2026-2
Title
Provision Support at Home for Adults Blaenau Gwent
Status
active

Related lots

2

Suppliers

Supplier 1
Id
GB-FTS-176843
Name
Home from Home Childrens Day Nursery
Supplier 2
Id
GB-FTS-143930
Name
SEREN SUPPORT SERVICES LTD
Award 3
Id
021657-2026-3
Title
Provision of Support at Home for Children Caerphilly
Status
active

Related lots

3

Suppliers

Supplier 1
Id
GB-FTS-176843
Name
Home from Home Childrens Day Nursery
Award 4
Id
021657-2026-4
Title
Blaeanu Gwent Provision Support at Home for Children
Status
active

Related lots

4

Suppliers

Supplier 1
Id
GB-FTS-176843
Name
Home from Home Childrens Day Nursery

Contracts and changes

Entry 1
Id
021657-2026-1
Award ID
021657-2026-1
Title
Provision of Support at Home for Adults - Caerphilly
Status
active
Date Signed
12 Jun 2025, 00:00

Value

Amount
36,595,000
Currency
GBP
Entry 2
Id
021657-2026-2
Award ID
021657-2026-2
Title
Provision Support at Home for Adults Blaenau Gwent
Status
active
Date Signed
12 Jun 2025, 00:00

Value

Amount
29,683,333
Currency
GBP
Entry 3
Id
021657-2026-3
Award ID
021657-2026-3
Title
Provision of Support at Home for Children Caerphilly
Status
active
Date Signed
12 Jun 2025, 00:00

Value

Amount
450,666
Currency
GBP
Entry 4
Id
021657-2026-4
Award ID
021657-2026-4
Title
Blaeanu Gwent Provision Support at Home for Children
Status
active
Date Signed
12 Jun 2025, 00:00

Value

Amount
541,666
Currency
GBP

Recorded locations

  • Buyer location · Hengoed · UKL16 · CF82 7PG · United Kingdom
  • Delivery location · UKL16

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 021657-2026award, contract ·