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PROCUREMENT OPPORTUNITY

Tender for STAR Call Monitoring and Care Planning

Sandwell Metropolitan Borough Council · compiled

Tender information last checkedLast checked 29 Sept 2026, 19:50.

Opportunity overview

Sandwell Metropolitan Borough Council (the Council) is a unitary, metropolitan authority located in the West Midlands. SMBC is made of 6 towns (West Bromwich, Oldbury, Tipton, Wednesbury, Smethwick, Rowley Regis). SMBC employs over 4500 people. The Borough Council of Sandwell (the Council) wished to invite interested parties ("Tenderers") to participate in a Tender exercise to establish a single supplier for the provision of a STAR (Short Term Assessment and Reablement) Call monitoring and Care Planning System("the Invitation to Tender")

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Classification

  • CPV48311000 — Document management software package
  • CPV48311100 — Document management system
  • CPV48332000 — Scheduling software package
  • CPV48517000 — IT software package

Lots

  • Please refer to the ITT documents. Additional information: Please note that this is a two year contract with the option to extend for a further 1 (one) plus 1 (one) years.£250k

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
SMBC 24037
Status
complete
Has Recurrence
Yes
Review Details
Please refer to the ITT documents
Procurement Method
open
Main Procurement Category
goods
Procurement Method Details
Open procedure

Covered By

GPA

Bid Opening

Date
28 Oct 2024, 15:00

Address

Street Address
Sandwell Metropolitan Borough Council

Legal basis

Id
32014L0024
Scheme
CELEX

Techniques

Has Framework Agreement
Yes

Framework Agreement

Period Rationale
Not Applicable
Maximum Participants
1

Expected award period

Starts
28 Oct 2024, 15:00

Tender Period

Ends
28 Oct 2024, 15:00

Classification

Id
48311000
Scheme
CPV
Description
Document management software package

Submission terms

Languages

en

Submission Method

electronicSubmission
written

Selection criteria

Criteria

Criterion 1
Type
suitability
Description
Please refer to the ITT documents

Applies To

supplier
Criterion 2
Type
economic
Minimum
Please refer to the ITT documents
Description
Please refer to the ITT documents

Applies To

supplier
Criterion 3
Type
technical
Minimum
Please refer to the ITT documents
Description
Please refer to the ITT documents

Applies To

supplier

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Has Renewal
No
Description
Please refer to the ITT documents. Additional information: Please note that this is a two year contract with the option to extend for a further 1 (one) plus 1 (one) years.

Value

Amount
250,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
price

Contract period

Ends
9 Feb 2029, 23:59
Starts
10 Feb 2025, 00:00

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKG37
Entry 2
Region
UKG37

Additional Classifications

Entry 1
Id
48311000
Scheme
CPV
Description
Document management software package
Entry 2
Id
48332000
Scheme
CPV
Description
Scheduling software package
Entry 3
Id
48517000
Scheme
CPV
Description
IT software package
Entry 4
Id
48311100
Scheme
CPV
Description
Document management system

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-1137
Name
Sandwell Metropolitan Borough Council

Roles

buyer

Address

Region
UKG37
Locality
Oldbury
Postal Code
B69 3DB
Country Name
United Kingdom
Street Address
Sandwell Council House, Freeth Street

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Sandwell Metropolitan Borough Council

Contact

Name
Shanara Begum
Organisation 2
Id
GB-FTS-31390
Name
The High Court of England

Roles

reviewBody

Address

Locality
London
Postal Code
WC2A 2LL
Country Name
United Kingdom
Street Address
Royal Courts of Justice, The Strand

Identifier

Legal Name
The High Court of England
Organisation 3
Id
GB-FTS-138287
Name
OneTouch Telecare Ltd t/a OneTouch Health

Roles

supplier

Address

Region
IE
Locality
Co Galway
Postal Code
H9 XDC2
Country Name
Ireland
Street Address
Unit 9 Howley Square, Main Street Oranmore

Details

Scale
sme

Identifier

Legal Name
OneTouch Telecare Ltd t/a OneTouch Health

Award information

Award 1
Id
005535-2025-SMBC 24037-1
Title
STAR Call Monitoring and Care Planning
Status
active

Suppliers

Supplier 1
Id
GB-FTS-138287
Name
OneTouch Telecare Ltd t/a OneTouch Health

Related lots

1

Contracts and changes

Entry 1
Id
005535-2025-SMBC 24037-1
Title
STAR Call Monitoring and Care Planning
Status
active
Award ID
005535-2025-SMBC 24037-1
Date Signed
4 Feb 2025, 00:00

Value

Amount
99,760
Currency
GBP

Recorded locations

  • Buyer location · Oldbury · UKG37 · B69 3DB · United Kingdom
  • Delivery location · UKG37

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04a2ff-2025-02-18T11:00:12Zcompiled ·