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PROCUREMENT OPPORTUNITY

Communal Cleaning Services

whg · compiled

Tender information last checkedLast checked 29 Sept 2026, 19:50.

Opportunity overview

Lot 1 Communal Cleaning Services; Lot 2 External Window Cleaning Services; Lot 3 Office and Stores Cleaning Services.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Pinnacle FM Limited

Matched by exact name
Contract value
£7.7m
Awarded
Not supplied
Contract signed
30 Mar 2025
Award ID
012689-2025-1
Status
active
Location
London, UKG, WC1V 6PL, United Kingdom

S J Cleaning (Midlands) Limited

Matched by exact name
Contract value
£541.3k
Awarded
Not supplied
Contract signed
30 Mar 2025
Award ID
012689-2025-2
Status
active
Location
Birmingham, UKG, B74 4HJ, United Kingdom

Pinnacle FM Limited

Matched by exact name
Contract value
£911.6k
Awarded
Not supplied
Contract signed
30 Mar 2025
Award ID
012689-2025-3
Status
active
Location
London, UKG, WC1V 6PL, United Kingdom

Classification

  • CPV90911200 — Building-cleaning services
  • CPV90911300 — Window-cleaning services
  • CPV90919200 — Office cleaning services

Lots

  • Communal Cleaning Services£7.6m
  • External Window Cleaning Services£499k
  • Office & Stores Cleaning Services£647k

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DN735228
Status
complete
Has Recurrence
No
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Bid Opening

Date
29 Oct 2024, 12:00

Legal basis

Id
32014L0024
Scheme
CELEX

Lot Details

Maximum Lots Bid Per Supplier
9,999,999

Expected award period

Starts
29 Oct 2024, 12:00

Tender Period

Ends
29 Oct 2024, 12:00

Classification

Id
90911300
Scheme
CPV
Description
Window-cleaning services

Submission terms

Languages

en

Submission Method

electronicSubmission

Lots and requirements

Entry 1
Id
1
Title
Communal Cleaning Services
Status
cancelled
Has Options
No
Has Renewal
No
Description
Lot 1 Communal Cleaning Services; Lot 2 External Window Cleaning Services; Lot 3 Office and Stores Cleaning Services.

Value

Amount
7,615,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
70
Criterion 2
Type
price
Description
30

Contract period

Duration In Days
2,880

Submission terms

Variant Policy
notAllowed
Entry 2
Id
2
Title
External Window Cleaning Services
Status
active
Has Options
No
Has Renewal
No
Description
Lot 2 - External Window Cleaning Services Routine Planned Cyclical Services shall include: The cleaning of external communal windows only at certain Sites/Premises; external communal windows and individual dwelling windows at certain Sites/Premises; and external and internal windows at the Client’s Head Office and Stores Sites/Premises. Reactive Optional Services may include: The thorough cleaning of external balconies to some individual dwellings including the balustrade, walls and decking; Any other tasks not deemed as a Routine Planned Cyclical Service and is to be carried out on the specific instructions of the Contract Administrator For all lots please refer to section 5.0 in the ITT for Instructions to Potential Suppliers & Conditions of Participation. The Authority is managing this procurement process through the whg Pro-Contract “Housing Procurement Portal” https://www.housingprocurement.com/. Technical issues should be reported to https://suppliersupport.proactisservicedesk.com/ or suppliersupport@proactisservicedesk.com. The contracts (Lot 1, 2 and 3) are expected to commence on 1st April 2025 and will be for a period of three (3) years until 31st March 2028, with the option to extend, subject to satisfactory performance and in line with the contract conditions, for up to a further five (5) years until 31st March 2033. The successful bidder will be expected to obtain the following insurances if not already held: Employer’s Liability £10m; Public Liability £10m; Product Liability £10m. The Transfer of Undertakings (Protection of Employment) Regulations 2006 (TUPE) is likely to apply to the Contract. The incumbent supplier has advised that it does apply Where a potential supplier fails Part 2 of the Selection Questionnaire for Mandatory and Discretionary Exclusion Criteria, or Part 3, this shall result in their tender submission being rejected and the remainder of their submission shall not be evaluated. The Authority will advise the potential supplier that their tender has been excluded.

Value

Amount
499,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
70
Criterion 2
Type
price
Description
30

Contract period

Duration In Days
2,880

Submission terms

Variant Policy
notAllowed
Entry 3
Id
3
Title
Office & Stores Cleaning Services
Status
active
Has Options
No
Has Renewal
No
Description
Lot 3 - Office & Stores Cleaning Services Routine Planned Cyclical Services will include: The thorough cleaning of all communal workspaces, offices, meeting rooms, stores, landings, break-out areas, lobby/entrances, kitchens, washrooms etc. including all desk and cupboard surfaces, doors, glass, ironmongery, door-mats, stairs-cases (including underneath staircases), walls, woodwork, ceilings, light fittings, sockets, skirting, architrave, boards, ledges, switches and panels and the emptying of bins etc. For all lots please refer to section 5.0 in the ITT for Instructions to Potential Suppliers & Conditions of Participation. The Authority is managing this procurement process through the whg Pro-Contract “Housing Procurement Portal” https://www.housingprocurement.com/. Technical issues should be reported to https://suppliersupport.proactisservicedesk.com/ or suppliersupport@proactisservicedesk.com. The contracts (Lot 1, 2 and 3) are expected to commence on 1st April 2025 and will be for a period of three (3) years until 31st March 2028, with the option to extend, subject to satisfactory performance and in line with the contract conditions, for up to a further five (5) years until 31st March 2033. The successful bidder will be expected to obtain the following insurances if not already held: Employer’s Liability £10m; Public Liability £10m; Product Liability £10m The Transfer of Undertakings (Protection of Employment) Regulations 2006 (TUPE) is likely to apply to the Contract. The incumbent supplier has advised that it does apply Where a potential supplier fails Part 2 of the Selection Questionnaire for Mandatory and Discretionary Exclusion Criteria, or Part 3, this shall result in their tender submission being rejected and the remainder of their submission shall not be evaluated. The Authority will advise the potential supplier that their tender has been excluded.

Value

Amount
647,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
70
Criterion 2
Type
price
Description
30

Contract period

Duration In Days
2,880

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKG
Entry 2
Region
UKG
Entry 3
Region
UKG3

Additional Classifications

Entry 1
Id
90911200
Scheme
CPV
Description
Building-cleaning services
Item 2
Id
2
Related Lot
2

Delivery locations

Entry 1
Region
UKG
Entry 2
Region
UKG

Additional Classifications

Entry 1
Id
90911300
Scheme
CPV
Description
Window-cleaning services
Item 3
Id
3
Related Lot
3

Delivery locations

Entry 1
Region
UKG38
Entry 2
Region
UKG38

Additional Classifications

Entry 1
Id
90919200
Scheme
CPV
Description
Office cleaning services

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-124636
Name
Walsall Housing Group Limited (whg)

Roles

buyer

Address

Region
UKG
Locality
Walsall
Postal Code
WS1 1AB
Country Name
United Kingdom
Street Address
100 Hatherton Street

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
06
Scheme
COFOG
Description
Housing and community amenities

Identifier

Legal Name
Walsall Housing Group Limited (whg)

Contact

Name
Mrs Louise Green
Telephone
+44 3005556666
Organisation 2
Id
GB-FTS-537
Name
Royal Courts of Justice

Roles

reviewBody

Address

Locality
London
Postal Code
WC2A 2LL
Country Name
United Kingdom
Street Address
The Strand

Identifier

Legal Name
Royal Courts of Justice
Organisation 3
Id
GB-FTS-97812
Name
whg

Roles

buyer

Address

Region
UKG
Locality
Walsall
Postal Code
WS1 1AB
Country Name
United Kingdom
Street Address
100 Hatherton Street

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
06
Scheme
COFOG
Description
Housing and community amenities

Identifier

Legal Name
whg

Contact

Name
Procurement
Telephone
+44 3005556666
Organisation 4
Id
GB-FTS-142732
Name
Pinnacle FM Limited

Roles

supplier

Address

Region
UKG
Locality
London
Postal Code
WC1V 6PL
Country Name
United Kingdom
Street Address
8th Floor Holburn Tower, 137-144 High Holborn

Details

Scale
large

Identifier

Legal Name
Pinnacle FM Limited

Contact

Telephone
+44 7423033101
Organisation 5
Id
GB-FTS-142733
Name
S J Cleaning (Midlands) Limited

Roles

supplier

Address

Region
UKG
Locality
Birmingham
Postal Code
B74 4HJ
Country Name
United Kingdom
Street Address
47 Rosemary Hill Road, Little Aston, Sutton Coldfield

Details

Scale
sme

Identifier

Legal Name
S J Cleaning (Midlands) Limited

Contact

Telephone
+44 7939208500
Organisation 6
Id
GB-FTS-142734
Name
Pinnacle FM Limited

Roles

supplier

Address

Region
UKG
Locality
London
Postal Code
WC1V 6PL
Country Name
United Kingdom
Street Address
8th Floor Holborn Tower, 137-144 High Holborn

Details

Scale
large

Identifier

Legal Name
Pinnacle FM Limited

Contact

Telephone
+44 7423033101
Organisation 7
Id
GB-FTS-46516
Name
The Royal Court of Justice

Roles

reviewBody

Address

Locality
London
Postal Code
WC2A 2LL
Country Name
United Kingdom

Identifier

Legal Name
The Royal Court of Justice

Award information

Award 1
Id
012689-2025-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-142732
Name
Pinnacle FM Limited

Related lots

1
Award 2
Id
012689-2025-2
Title
External Window Cleaning Services
Status
active

Suppliers

Supplier 1
Id
GB-FTS-142733
Name
S J Cleaning (Midlands) Limited

Related lots

1
Award 3
Id
012689-2025-3
Title
Office and Stores Cleaning Services
Status
active

Suppliers

Supplier 1
Id
GB-FTS-142734
Name
Pinnacle FM Limited

Related lots

1

Contracts and changes

Entry 1
Id
012689-2025-1
Status
active
Award ID
012689-2025-1
Date Signed
31 Mar 2025, 00:00

Value

Amount
7,721,315.84
Currency
GBP
Entry 2
Id
012689-2025-2
Title
External Window Cleaning Services
Status
active
Award ID
012689-2025-2
Date Signed
31 Mar 2025, 00:00

Value

Amount
541,286.48
Currency
GBP
Entry 3
Id
012689-2025-3
Title
Office and Stores Cleaning Services
Status
active
Award ID
012689-2025-3
Date Signed
31 Mar 2025, 00:00

Value

Amount
911,643.12
Currency
GBP

Recorded locations

  • Buyer location · Walsall · UKG · WS1 1AB · United Kingdom
  • Delivery location · UKG
  • Delivery location · UKG3
  • Delivery location · UKG38

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04a2e5-2025-04-03T09:55:10+01:00compiled ·