Opportunity overview
Provision of rent analytical data services which utilises machine learning to manage its rent collection activities and analysis of areas of risk.
Awarded to
Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.
Voicescape Ltd
Matched by exact name
- Published award value
- Value not stated
- Awarded
- Not supplied
- Contract signed
- 28 Feb 2025
- Award ID
- 015206-2025-1
- Status
- active
- Identifier
- 10440336
- Location
- Manchester, UKD, M5 3EQ, United Kingdom
Classification
- CPV48000000 — Software package and information systems
Lots
- Torus requires an Intelligent automated solution which prioritises income officer caseloads based upon risks of increasing customer debt, automates contact with low risk, low-level cases, and provides an integrated call handling and text messaging solution for those cases considered higher risk. The solution is to integrate fully with QL, enabling activity records in real time, but also have the capability to integrate with other housing management systems. The value stated on this Contract Notice includes 2 X12 month extensions and we are expecting to obtain savings by running this exercise. Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/RMP2B53KS2£1.3m