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PROCUREMENT OPPORTUNITY

Provision of a Befriending Service

London Borough of Waltham Forest · compiled

Tender information last checkedLast checked 29 Sept 2026, 19:46.

Opportunity overview

The service will deliver a minimum of 190 active befriending matches a year. The Service will collaborate with the existing LBWF, Health and VCSE organisations to support the wellbeing of clients to reduce so isolation and meet client goals to build independence and resilience. The service is targeted at those aged over 18 that are known to Adult Social Care and partner organisations to deliver the following outcomes: • Reduce experience of loneliness/social isolation • Increase the independence of individuals • Support individuals to increase their resilience • Help to build positive connections and networks • Support mental & physical wellbeing • Increase the diversity of volunteer characteristics and experience to support befriending needs.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

LifeLine Community Projects

Matched by exact name
Contract value
£723.2k
Awarded
Not supplied
Contract signed
8 Jan 2025
Award ID
059629-2025-1
Status
active
Location
Dagenham, UKI53, RM8 3QS, United Kingdom

Classification

  • CPV85300000 — Social work and related services
  • CPV85100000 — Health services
  • CPVS85300000-AA01 — Metal

Lots

  • The service will deliver a minimum of 190 active befriending matches a year. The Service will collaborate with the existing LBWF, Health and VCSE organisations to support the wellbeing of clients to reduce so isolation and meet client goals to build independence and resilience. The service is targeted at those aged over 18 that are known to Adult Social Care and partner organisations to deliver the following outcomes: • Reduce experience of loneliness/social isolation • Increase the independence of individuals • Support individuals to increase their resilience • Help to build positive connections and networks • Support mental & physical wellbeing • Increase the diversity of volunteer characteristics and experience to support befriending needs.£752k

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DN742852
Status
complete
Has Recurrence
No
Review Details
The Contract is being procured in accordance with the Public Contract Regulations 2015. The contracting Authority will incorporate a minimum ten (10) day calendar day standstill period at the point of information on the award of the contract is communicated to tenderers. This period allows successful tenderers to seek further de-briefing from the contracting authority before the contract is entered into. Additional information should be requested from the contact in Section 1.1. If an appeal regarding the award of contract has not been successfully resolved the Public Contracts Regulations 2015 (S1 2015 No 102) provide for aggrieved parties who have been harmed or at risk of harm by breach of the rules to take action in the High Court (England and Wales).
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Bid Opening

Date
24 Oct 2024, 12:00

Legal basis

Id
32014L0024
Scheme
CELEX

Expected award period

Starts
24 Oct 2024, 12:00

Tender Period

Ends
24 Oct 2024, 12:00

Classification

Id
85300000
Scheme
CPV
Description
Social work and related services

Submission terms

Languages

en

Submission Method

electronicSubmission

Additional Classifications

Entry 1
Id
85300000-AA01
Scheme
CPVS
Description
Metal

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
The service will deliver a minimum of 190 active befriending matches a year. The Service will collaborate with the existing LBWF, Health and VCSE organisations to support the wellbeing of clients to reduce so isolation and meet client goals to build independence and resilience. The service is targeted at those aged over 18 that are known to Adult Social Care and partner organisations to deliver the following outcomes: • Reduce experience of loneliness/social isolation • Increase the independence of individuals • Support individuals to increase their resilience • Help to build positive connections and networks • Support mental & physical wellbeing • Increase the diversity of volunteer characteristics and experience to support befriending needs.

Value

Amount
752,000
Currency
GBP

Renewal

Description
The contract shall commence on 1st January 2025 and shall continue up to and including 31st December 2026 with the option to extend by a further two 12 month extensions up to 31st December 2028 (“the Contract Period”).

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
50
Criterion 2
Name
Social Value
Type
quality
Description
10
Criterion 3
Type
price
Description
40

Contract period

Ends
31 Dec 2026, 23:59
Starts
1 Jan 2025, 00:00

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKI53
Entry 2
Region
UKI53

Additional Classifications

Entry 1
Id
85100000
Scheme
CPV
Description
Health services

Published documents

Entry 1
Id
economic
Document Type
economicSelectionCriteria
Entry 2
Id
technical
Document Type
technicalSelectionCriteria

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-71
Name
London Borough of Waltham Forest

Roles

buyer

Address

Region
UKI53
Locality
London
Postal Code
E17 4JF
Country Name
United Kingdom
Street Address
Waltham Forest Town Hall, Forest Road

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
London Borough of Waltham Forest

Contact

Name
Ms Gemma Edwards
Fax Number
+44 2084964509
Telephone
+44 2084968233
Organisation 2
Id
GB-FTS-5265
Name
High Court of England and Wales Royal Courts of Justice

Roles

reviewBody

Address

Locality
London
Postal Code
WC2A 2LL
Country Name
United Kingdom

Identifier

Legal Name
High Court of England and Wales Royal Courts of Justice
Organisation 3
Id
GB-FTS-161928
Name
LifeLine Community Projects

Roles

supplier

Address

Region
UKI53
Locality
Dagenham
Postal Code
RM8 3QS
Country Name
United Kingdom
Street Address
LifeLine House, 25 Neville Road

Details

Scale
sme

Identifier

Legal Name
LifeLine Community Projects

Contact

Award information

Award 1
Id
059629-2025-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-161928
Name
LifeLine Community Projects

Related lots

1

Contracts and changes

Entry 1
Id
059629-2025-1
Status
active
Award ID
059629-2025-1
Date Signed
8 Jan 2025, 00:00

Value

Amount
723,200
Currency
GBP

Recorded locations

  • Buyer location · London · UKI53 · E17 4JF · United Kingdom
  • Delivery location · UKI53

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-049a5b-2025-09-25T12:08:37+01:00compiled ·