Home / Opportunities / Opportunity
PROCUREMENT OPPORTUNITY

CS5978 Befriending Short Break Services Framework

Tower Hamlets · compiled

Tender information last checkedLast checked 29 Sept 2026, 19:44.

Opportunity overview

The subject matter of the framework is a befriending service for children and young people with special educational needs and disabilities (SEND) in the London Borough of Tower Hamlets. The Service will enable and support children and young people to live ordinary family lives, have fun, try new activities, gain independence and make friends. The Service will also provide families with a short break from their caring responsibilities

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Shared contract value
£980.8k
Awarded
Not supplied
Contract signed
3 Dec 2024
Suppliers
One of 4 awarded suppliers
Award ID
016816-2025-CS5978 Befriending Short Break Services Framework-1
Status
active
Location
Greater London, UKI4, E1 2DE, United Kingdom

Nubah Social Care Ltd

Matched by exact name
Shared contract value
£980.8k
Awarded
Not supplied
Contract signed
3 Dec 2024
Suppliers
One of 4 awarded suppliers
Award ID
016816-2025-CS5978 Befriending Short Break Services Framework-1
Status
active
Location
London, UKI4, E1 2DA, United Kingdom

Supreme Company and Sons LTd

Matched by exact name
Shared contract value
£980.8k
Awarded
Not supplied
Contract signed
3 Dec 2024
Suppliers
One of 4 awarded suppliers
Award ID
016816-2025-CS5978 Befriending Short Break Services Framework-1
Status
active
Location
London, UKI4, E15 4EQ, United Kingdom
Shared contract value
£980.8k
Awarded
Not supplied
Contract signed
3 Dec 2024
Suppliers
One of 4 awarded suppliers
Award ID
016816-2025-CS5978 Befriending Short Break Services Framework-1
Status
active
Location
London, UKI4, E1 5LQ, United Kingdom

Classification

  • CPV85000000 — Health and social work services

Lots

  • Tower Hamlets sought expressions of interest from suitably skilled and experienced suppliers to deliver Befriending Short Break Services. The services will be available for children and young people aged five to 17 (up to a child’s 18th birthday), who: • are on the autistic spectrum (Autistic Spectrum Disorder - ASD); and / or • have severe learning difficulties; and / or • have complex health needs, including (although not limited to) those with physical and / or learning disabilities, those who require palliative care (continuing care), and those with associated sensory impairments and must also be available to young people with disabilities who are aged 18 to 25, on a spot-purchase basis (i.e. care package to be purchased, as and when needed, on a case-by-case basis). The successful provider will enter into contract with Tower Hamlets utilising Framework Agreement included in the Tender pack, then subsequently utilising the call-off agreement also included for each project requirement. Tower Hamlets followed the Open procurement procedure in accordance with the Public Contracts Regulations 2015.£1.2m

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DN741675
Status
complete
Has Recurrence
No
Review Details
The Contracting Authority will observe a 10-day stand still period following the aware of the contract and conduct itself in respect of any appeals in accordance with the Public Contracts Regulations 2015 (as amended)
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Amendments

Entry 1
Id
1

Unstructured Changes

Entry 1

Where

Section
II.1.4

New Value

Text
London Borough of Tower Hamlets (Tower Hamlets) are looking to procure four suitable providers to form a framework to supply Befriending Short Break Services for four years. The estimated contract value for the total four years is £980825.

Old Value

Text
London Borough of Tower Hamlets (Tower Hamlets) are looking to procure four suitable providers to form a framework to supply Befriending Short Break Services for four years. The estimated contract value for the total four years is £1,226,030.
Entry 2

Where

Section
II.2.6

New Value

Text
Value excluding VAT: £980,825

Old Value

Text
Value excluding VAT: £1,226,030

Bid Opening

Date
17 Oct 2024, 12:00

Legal basis

Id
32014L0024
Scheme
CELEX

Techniques

Has Framework Agreement
Yes

Framework Agreement

Period Rationale
n/a
Maximum Participants
4

Expected award period

Starts
17 Oct 2024, 12:00

Tender Period

Ends
17 Oct 2024, 12:00

Contract terms

Performance Terms
As detailed in the accompanying Tender pack

Classification

Id
85000000
Scheme
CPV
Description
Health and social work services

Submission terms

Languages

en

Bid Validity Period

Duration In Days
90

Submission Method

electronicSubmission

Selection criteria

Criteria

Criterion 1
Type
technical
Description
Execution of the service is reserved to a particular profession

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Has Renewal
No
Description
Tower Hamlets sought expressions of interest from suitably skilled and experienced suppliers to deliver Befriending Short Break Services. The services will be available for children and young people aged five to 17 (up to a child’s 18th birthday), who: • are on the autistic spectrum (Autistic Spectrum Disorder - ASD); and / or • have severe learning difficulties; and / or • have complex health needs, including (although not limited to) those with physical and / or learning disabilities, those who require palliative care (continuing care), and those with associated sensory impairments and must also be available to young people with disabilities who are aged 18 to 25, on a spot-purchase basis (i.e. care package to be purchased, as and when needed, on a case-by-case basis). The successful provider will enter into contract with Tower Hamlets utilising Framework Agreement included in the Tender pack, then subsequently utilising the call-off agreement also included for each project requirement. Tower Hamlets followed the Open procurement procedure in accordance with the Public Contracts Regulations 2015.

Value

Amount
1,226,030
Currency
GBP

Award criteria

Criteria

Criterion 1
Name
price is not the only criterion
Type
cost
Description
0

Contract period

Duration In Days
1,440

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKI
Entry 2
Region
UKI
Entry 3
Region
UKI

Additional Classifications

Entry 1
Id
85000000
Scheme
CPV
Description
Health and social work services

Published documents

Entry 1
Id
economic
Document Type
economicSelectionCriteria
Entry 2
Id
technical
Document Type
technicalSelectionCriteria

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-99595
Name
Tower Hamlets

Roles

buyer

Address

Region
UKI
Locality
London
Postal Code
E1 1BJ
Country Name
United Kingdom
Street Address
New Town Hall, 160 Whitechapel Road London

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Tower Hamlets

Contact

Name
Mr Simon Waller
Telephone
+44 2073644013
Organisation 2
Id
GB-FTS-726
Name
High Court of England and Wales

Roles

reviewBody
mediationBody

Address

Locality
London
Postal Code
WC2A 2LL
Country Name
United Kingdom
Street Address
The Strand

Identifier

Legal Name
High Court of England and Wales
Organisation 3
Id
GB-FTS-137
Name
Cabinet Office

Roles

reviewContactPoint

Address

Locality
London
Postal Code
SW1A 2AS
Country Name
United Kingdom
Street Address
70 Whitehall

Identifier

Legal Name
Cabinet Office
Organisation 4
Id
GB-FTS-145042
Name
ELEVEN SISTERS HEALTH CARE LIMITED

Roles

supplier

Address

Region
UKI4
Locality
Greater London
Postal Code
E1 2DE
Country Name
United Kingdom
Street Address
NILE BUSINESS CENTRE, 56-60 NELSON STREET, WHITE CHAPLE

Details

Scale
sme

Identifier

Legal Name
ELEVEN SISTERS HEALTH CARE LIMITED
Organisation 5
Id
GB-FTS-145043
Name
Nubah Social Care Ltd

Roles

supplier

Address

Region
UKI4
Locality
London
Postal Code
E1 2DA
Country Name
United Kingdom
Street Address
167 Commercial Road

Details

Scale
sme

Identifier

Legal Name
Nubah Social Care Ltd
Organisation 6
Id
GB-FTS-145044
Name
Supreme Company and Sons LTd

Roles

supplier

Address

Region
UKI4
Locality
London
Postal Code
E15 4EQ
Country Name
United Kingdom
Street Address
Unit 2, 96 Romford Road, Stratford

Details

Scale
sme

Identifier

Legal Name
Supreme Company and Sons LTd
Organisation 7
Id
GB-FTS-145045
Name
The Qalb Short Break Services Limited

Roles

supplier

Address

Region
UKI4
Locality
London
Postal Code
E1 5LQ
Country Name
United Kingdom
Street Address
Discovery Home, 31-33 Spelman Street

Details

Scale
large

Identifier

Legal Name
The Qalb Short Break Services Limited
Organisation 8
Id
GB-FTS-4500
Name
Royal Courts of Justice

Roles

reviewBody

Address

Locality
London
Postal Code
WC2A 2LL
Country Name
United Kingdom

Identifier

Legal Name
Royal Courts of Justice

Award information

Award 1
Id
016816-2025-CS5978 Befriending Short Break Services Framework-1
Title
CS5978 Befriending Short Break Services Framework
Status
active

Suppliers

Supplier 1
Id
GB-FTS-145042
Name
ELEVEN SISTERS HEALTH CARE LIMITED
Supplier 2
Id
GB-FTS-145043
Name
Nubah Social Care Ltd
Supplier 3
Id
GB-FTS-145044
Name
Supreme Company and Sons LTd
Supplier 4
Id
GB-FTS-145045
Name
The Qalb Short Break Services Limited

Related lots

1

Contracts and changes

Entry 1
Id
016816-2025-CS5978 Befriending Short Break Services Framework-1
Title
CS5978 Befriending Short Break Services Framework
Status
active
Award ID
016816-2025-CS5978 Befriending Short Break Services Framework-1
Date Signed
3 Dec 2024, 00:00

Value

Amount
980,825
Currency
GBP

Recorded locations

  • Buyer location · London · UKI · E1 1BJ · United Kingdom
  • Delivery location · UKI

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-049890-2025-04-24T14:58:41+01:00compiled ·