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PROCUREMENT OPPORTUNITY

Extra Care Services 2024 - Framework

North Tyneside Council · compiled

Tender information last checkedLast checked 29 Sept 2026, 19:41.

Opportunity overview

A new framework arrangement to support people who live in an extra care scheme. This relates to the care and support services delivered in extra care schemes.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Care Quality Services Limited

Matched by exact name
Shared contract value
£35m
Awarded
Not supplied
Contract signed
1 Dec 2024
Suppliers
One of 7 awarded suppliers
Award ID
005839-2025-DN740930-1
Status
active
Location
London, UKC2, NW1 8NZ, United Kingdom

Comfort Call Limited

Matched by exact name
Shared contract value
£35m
Awarded
Not supplied
Contract signed
1 Dec 2024
Suppliers
One of 7 awarded suppliers
Award ID
005839-2025-DN740930-1
Status
active
Location
Nottingham, UKC2, NG7 2SZ, United Kingdom

Dale Care Limited

Matched by exact name
Shared contract value
£35m
Awarded
Not supplied
Contract signed
1 Dec 2024
Suppliers
One of 7 awarded suppliers
Award ID
005839-2025-DN740930-1
Status
active
Location
County Durham, UKC2, DH7 8XL, United Kingdom

Durham Tees Care

Match pending…
Shared contract value
£35m
Awarded
Not supplied
Contract signed
1 Dec 2024
Suppliers
One of 7 awarded suppliers
Award ID
005839-2025-DN740930-1
Status
active
Location
Gateshead, UKC2, NE8 3AH, United Kingdom

Everyday Care

Match pending…
Shared contract value
£35m
Awarded
Not supplied
Contract signed
1 Dec 2024
Suppliers
One of 7 awarded suppliers
Award ID
005839-2025-DN740930-1
Status
active
Location
North Shields, UKC2, NE29 9QP, United Kingdom

John Jasper Care

Match pending…
Shared contract value
£35m
Awarded
Not supplied
Contract signed
1 Dec 2024
Suppliers
One of 7 awarded suppliers
Award ID
005839-2025-DN740930-1
Status
active
Location
Newcastle, UKC2, NE1 2BE, United Kingdom

Surecare Newcastle

Match pending…
Shared contract value
£35m
Awarded
Not supplied
Contract signed
1 Dec 2024
Suppliers
One of 7 awarded suppliers
Award ID
005839-2025-DN740930-1
Status
active
Location
Newcastle Upon Tyne, UKC2, NE3 3PF, United Kingdom

Classification

  • CPV85000000 — Health and social work services

Lots

  • Open procurement procedure to establish a new framework arrangement to support people who live in an extra care scheme. The Services relate to the care and support services delivered in extra care schemes.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DN740930
Status
complete
Has Recurrence
Yes
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Bid Opening

Date
4 Oct 2024, 13:00

Legal basis

Id
32014L0024
Scheme
CELEX

Techniques

Has Framework Agreement
Yes

Framework Agreement

Period Rationale
The contract will be for four years.
Maximum Participants
9,999,999

Expected award period

Starts
4 Oct 2024, 13:00

Tender Period

Ends
4 Oct 2024, 12:00

Classification

Id
85000000
Scheme
CPV
Description
Health and social work services

Submission terms

Languages

en

Submission Method

electronicSubmission

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Has Renewal
No
Description
Open procurement procedure to establish a new framework arrangement to support people who live in an extra care scheme. The Services relate to the care and support services delivered in extra care schemes.

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
100
Criterion 2
Name
Cost
Type
cost
Description
0

Contract period

Duration In Days
1,440

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKC2
Entry 2
Region
UKC2

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-92429
Name
North Tyneside Council

Roles

buyer

Address

Region
UKC2
Locality
North Tyneside
Postal Code
NE27 0BY
Country Name
United Kingdom
Street Address
Quadrant, The Silverlink North, Cobalt Business Park

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
North Tyneside Council

Contact

Name
Miss Susan Stonehouse
Telephone
+44 1916435660
Organisation 2
Id
GB-FTS-100262
Name
North Tyneside Council

Roles

reviewBody

Address

Locality
Newcastle
Country Name
United Kingdom

Identifier

Legal Name
North Tyneside Council
Organisation 3
Id
GB-FTS-138447
Name
Care Quality Services Limited

Roles

supplier

Address

Region
UKC2
Locality
London
Postal Code
NW1 8NZ
Country Name
United Kingdom
Street Address
Cera Care, LABS Hawley Lock, 1 Water Lane

Details

Scale
large

Identifier

Legal Name
Care Quality Services Limited
Organisation 4
Id
GB-FTS-138448
Name
Comfort Call Limited

Roles

supplier

Address

Region
UKC2
Locality
Nottingham
Postal Code
NG7 2SZ
Country Name
United Kingdom
Street Address
Cardinal House, Abbeyfield Court, Abbeyfield Road

Details

Scale
large

Identifier

Legal Name
Comfort Call Limited
Organisation 5
Id
GB-FTS-138449
Name
Dale Care Limited

Roles

supplier

Address

Region
UKC2
Locality
County Durham
Postal Code
DH7 8XL
Country Name
United Kingdom
Street Address
Lumley House, Whitfield Court, St Johns Road, Meadowfield

Details

Scale
large

Identifier

Legal Name
Dale Care Limited
Organisation 6
Id
GB-FTS-138450
Name
Durham Tees Care

Roles

supplier

Address

Region
UKC2
Locality
Gateshead
Postal Code
NE8 3AH
Country Name
United Kingdom
Street Address
Office 124 Hypoint, Saltmeadows Road,

Details

Scale
sme

Identifier

Legal Name
Durham Tees Care
Organisation 7
Id
GB-FTS-138451
Name
Everyday Care

Roles

supplier

Address

Region
UKC2
Locality
North Shields
Postal Code
NE29 9QP
Country Name
United Kingdom
Street Address
Bradbury Centre, 13 Saville Street West,

Details

Scale
sme

Identifier

Legal Name
Everyday Care
Organisation 8
Id
GB-FTS-138452
Name
John Jasper Care

Roles

supplier

Address

Region
UKC2
Locality
Newcastle
Postal Code
NE1 2BE
Country Name
United Kingdom
Street Address
Ouseburn Gateway, 163 City Road,

Details

Scale
sme

Identifier

Legal Name
John Jasper Care
Organisation 9
Id
GB-FTS-138453
Name
Surecare Newcastle

Roles

supplier

Address

Region
UKC2
Locality
Newcastle Upon Tyne
Postal Code
NE3 3PF
Country Name
United Kingdom
Street Address
The Grainger Suite, Dobson House, Regent Centre

Details

Scale
sme

Identifier

Legal Name
Surecare Newcastle

Award information

Award 1
Id
005839-2025-DN740930-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-138447
Name
Care Quality Services Limited
Supplier 2
Id
GB-FTS-138448
Name
Comfort Call Limited
Supplier 3
Id
GB-FTS-138449
Name
Dale Care Limited
Supplier 4
Id
GB-FTS-138450
Name
Durham Tees Care
Supplier 5
Id
GB-FTS-138451
Name
Everyday Care
Supplier 6
Id
GB-FTS-138452
Name
John Jasper Care
Supplier 7
Id
GB-FTS-138453
Name
Surecare Newcastle

Related lots

1

Contracts and changes

Entry 1
Id
005839-2025-DN740930-1
Status
active
Award ID
005839-2025-DN740930-1
Date Signed
1 Dec 2024, 00:00

Value

Amount
35,000,000
Currency
GBP

Recorded locations

  • Buyer location · North Tyneside · UKC2 · NE27 0BY · United Kingdom
  • Delivery location · UKC2

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04980d-2025-02-19T13:36:08Zcompiled ·