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PROCUREMENT OPPORTUNITY

NSS04724 Workforce Specialist Services

The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS) · compiled

Tender information last checkedLast checked 29 Sept 2026, 19:41.

Opportunity overview

Workforce Specialist Services

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Hurley Group

Match pending…
Contract value
£8.4m
Awarded
Not supplied
Contract signed
13 Jan 2025
Award ID
001015-2025-NSS04724-1
Status
active
Location
London, UKI, SE11 4HJ, United Kingdom

Classification

  • CPV85312320 — Counselling services
  • CPV85312300 — Guidance and counselling services

Lots

  • The contract will commence on 1st April 2025 and will be in place for a period of 3 years. There will be an option to extend by a period of 1 x 2 years. The Provider will deliver on behalf of the Authority a Workforce Specialist Service (WSS), a confidential mental health, including addiction, assessment and treatment service. Access to the WSS will be for those working members of the health and social care workforce, or those who may be out of work but retain a licence to practice, and who, due to the nature of their professional role, are unable to access confidential care through usual routes, who’s illness or care is complicated by the conditions of being a regulated practitioner or who are at risk of or undergoing regulatory proceedings and their mental health is relevant or affected. The workforce specialist service will offer specialism in treating and supporting regulated practitioners who: experience increased risks of suffering mental illness including difficulties with addiction and suicidality. suffer stigmatisation and difficulty accessing confidential assessment and treatment for mental health; and who are reluctant to seek help due to concerns about professional implications (e.g. regulator involvement, detriment to career progression, impact of having time off sick). The service provided is expected to be led by a multi-professional team with experience in treating regulated professionals. The service should offer specialism in treating addictions including capability to provide or arrange in-patient detoxification and/or rehabilitation therapy. The provider will also support mobilisation, advisory and consultancy support for the Workforce Specialist Service The Scottish health and social care workforce is 400,000. It has been estimated that approximately 750 individuals will require the provider's support for case management over a twelve-month period. It is expected that the service will be able to safely triage and offer both case management and therapy pathways as standard.£8.4m

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
NSS04724
Status
complete
Has Recurrence
Yes
Review Details
Economic operators should approach the contracting authority in the first instance. However, the only formal remedy is to apply to the courts: An economic operator that suffers, or is at risk of suffering, loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 or the Procurement Reform (Scotland) Act 2014, may bring proceedings in the Sheriff Court or the Court of Session.
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Procedure

Is Accelerated
Yes
Accelerated Rationale
A prior information notice for reducing timescales has been issued in advance of this contract notice

Bid Opening

Date
5 Dec 2024, 12:00

Legal basis

Id
32014L0024
Scheme
CELEX

Recurrence

Description
November 2029

Expected award period

Starts
5 Dec 2024, 12:00

Tender Period

Ends
5 Dec 2024, 12:00

Communication

Future Notice Date
30 Oct 2024, 00:00

Contract terms

Performance Terms
The contractor needs to provide monthly activity reports, including clinical outcomes and sickness/absence data, significant events including death by suicide and recovery/abstinence data at agreed intervals and an annual report summarising impact of the service and value for money invested.
Has Electronic Payment
Yes
Has Electronic Ordering
Yes
Electronic Invoicing Policy
allowed

Classification

Id
85312320
Scheme
CPV
Description
Counselling services

Submission terms

Languages

en

Bid Validity Period

Duration In Days
90

Submission Method

electronicSubmission

Other Requirements

Requires Staff Names And Qualifications
Yes

Selection criteria

Criteria

Criterion 1
Type
suitability
Description
The Provider will ensure appropriate triage, clinical pathways, risk management, therapeutic capacity and administrative staffing levels to meet the indicative demand (approximately 750 patients over 12 months). Ability to offer confidential care for mental illness but appropriate escalation procedures and means to engage with down stream agencies including registered GP, employers and regulators as appropriate. All staff will have appropriate clinical registration and accreditation. GPs must be registered members of the General Medical Council

Applies To

supplier
Criterion 2
Minimum
3 years financial records, a minimum of one million pounds turnover per annum Provider shall insure: in respect of professional negligence in the amount of not less than FIVE MILLION POUNDS (5,000,000) STERLING for each claim; in respect of public liability insurance in the amount of not less than FIVE MILLION POUNDS (5,000,000) STERLING for each claim; in respect of employer’s liability in the amount as may be legally required from time to time
Criterion 3
Type
technical
Minimum
Able to deliver clinical care to the demand of approximately 750 per year and appropriate manage or triage fluctuations and additional demand safely. Medics will need a medical degree, registered on the relevant speciality register (ie have completed GP or psychiatry training or occupational health) of the GMC and licence to practice.
Description
Offer specialism in the treatment of regulated health and social care practitioners who, due to their role, experience barriers to care for their mental ill health. Can demonstrate competence and experience in managing addiction in regulated practitioners in both in and out patient settings. Bidders must provide 2 examples of delivering a similar service within the last 3 years

Applies To

supplier
Criterion 4
Type
technical
Description
The Provider will ensure appropriate clinical, therapeutic and administrative staffing levels to meet the indicative demand (750 patients over 12 months). They will offer reasonable support for public communications and engagement events to raise awareness and encourage appropriate uptake of the service. All staff will have appropriate clinical registration and accreditation.

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
The contract will commence on 1st April 2025 and will be in place for a period of 3 years. There will be an option to extend by a period of 1 x 2 years. The Provider will deliver on behalf of the Authority a Workforce Specialist Service (WSS), a confidential mental health, including addiction, assessment and treatment service. Access to the WSS will be for those working members of the health and social care workforce, or those who may be out of work but retain a licence to practice, and who, due to the nature of their professional role, are unable to access confidential care through usual routes, who’s illness or care is complicated by the conditions of being a regulated practitioner or who are at risk of or undergoing regulatory proceedings and their mental health is relevant or affected. The workforce specialist service will offer specialism in treating and supporting regulated practitioners who: experience increased risks of suffering mental illness including difficulties with addiction and suicidality. suffer stigmatisation and difficulty accessing confidential assessment and treatment for mental health; and who are reluctant to seek help due to concerns about professional implications (e.g. regulator involvement, detriment to career progression, impact of having time off sick). The service provided is expected to be led by a multi-professional team with experience in treating regulated professionals. The service should offer specialism in treating addictions including capability to provide or arrange in-patient detoxification and/or rehabilitation therapy. The provider will also support mobilisation, advisory and consultancy support for the Workforce Specialist Service The Scottish health and social care workforce is 400,000. It has been estimated that approximately 750 individuals will require the provider's support for case management over a twelve-month period. It is expected that the service will be able to safely triage and offer both case management and therapy pathways as standard.

Value

Amount
8,360,000
Currency
GBP

Renewal

Description
It is anticipated that a contract notice will be issued in Autumn 2029

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
80
Criterion 2
Name
Cost
Type
cost
Description
20

Contract period

Duration In Days
1,800

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKM
Entry 2
Region
UKM
Entry 3
Region
UKM

Additional Classifications

Entry 1
Id
85312300
Scheme
CPV
Description
Guidance and counselling services

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-123430
Name
The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)

Roles

buyer
centralPurchasingBody

Address

Region
UKM
Locality
Edinburgh
Postal Code
EH12 9EB
Country Name
United Kingdom
Street Address
Gyle Square, 1 South Gyle Crescent, Edinburgh

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
07
Scheme
COFOG
Description
Health

Identifier

Legal Name
The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)

Contact

Name
Shona MacKenzie
Telephone
+44 1312756000
Organisation 2
Id
GB-FTS-324
Name
Sheriff Court House

Roles

reviewBody
reviewContactPoint

Address

Locality
Edinburgh
Postal Code
EH1 1LB
Country Name
United Kingdom
Street Address
27 Chambers Street

Identifier

Legal Name
Sheriff Court House

Contact

Telephone
+44 1312252525
Organisation 3
Id
GB-FTS-25700
Name
Hurley Group

Roles

supplier

Address

Region
UKI
Locality
London
Postal Code
SE11 4HJ
Country Name
United Kingdom
Street Address
Ebenezer House, Kennington Lane

Details

Scale
sme

Identifier

Legal Name
Hurley Group

Award information

Award 1
Id
001015-2025-NSS04724-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-25700
Name
Hurley Group

Related lots

1

Contracts and changes

Entry 1
Id
001015-2025-NSS04724-1
Status
active
Award ID
001015-2025-NSS04724-1
Date Signed
13 Jan 2025, 00:00

Value

Amount
8,360,000
Currency
GBP

Recorded locations

  • Buyer location · Edinburgh · UKM · EH12 9EB · United Kingdom
  • Delivery location · UKM

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-0497b5-2025-01-13T12:51:18Zcompiled ·