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PROCUREMENT OPPORTUNITY

Transformational Change & Business Applications Consultancy Framework Agreement

Tai Tarian Ltd · compiled

Tender information last checkedLast checked 29 Sept 2026, 19:36.

Opportunity overview

Tai Tarian is seeking to appoint consultants (Providers) to a Framework Agreement for Transformational Change & Business Applications Consultancy to support Tai Tarian in the delivery of its transformation programme. The Framework Agreement will be split into the following two Lots: - Lot 1 – Transformational Change Consultancy - Lot 2 – Business Applications Consultancy Lots will be awarded on an individual basis and a Tenderer can bid for either one or both Lots. It is anticipated that a maximum of 3 Providers will be appointed to each Lot. The overall estimated value of the Framework Agreement for both Lots for all call-off Contracts is not expected to exceed 1,000,000 GBP (excluding VAT). The Framework Agreement shall operate for a period of 4 years. However, Tai Tarian reserves the right to award call-off Contracts that exceed the expiry of the Framework by no greater than 2 years. The scope of this Framework comprises of Transformational Change & Business Applications Consultancy services that supports Tai Tarian deliver its transformation programme. Over the life of the Framework Agreement, Tai Tarian reserves the right to award call-off Contracts to the appointed Providers for consultancy services for any of the 5 themes for transformation as set out in ‘Diagram 2: 5 Themes of Transformation’ in the ITT. In addition to this, the appointed Providers may be required to carry out consultancy services that are within the scope of the transformation programme but are not currently provided for in ‘Diagram 2: 5 Themes of Transformation’ as set out in the ITT. Our Executive Management Team have set aspirations for the programme across horizons, with each horizon building on the successful deliverables from the previous, enabling us to achieve our overall vision. To achieve this vision, our transformation programme will focus on five key themes, as set out in the diagrams included in the ITT. All themes are connected, with dependencies across multiple areas. At the centre of our programme is the customer experience and wrapping around the entire programme is our business applications theme.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

ALTAIR CONSULTANCY AND ADVISORY SERVICES LIMITED

Matched by exact name
Shared contract value
£400k
Awarded
Not supplied
Contract signed
10 Feb 2025
Suppliers
One of 3 awarded suppliers
Award ID
004753-2025-1
Status
active
Location
London, UKI, SE164SA, United Kingdom

DOUBLE DIAMOND DELIVERY LIMITED

Match pending…
Shared contract value
£400k
Awarded
Not supplied
Contract signed
10 Feb 2025
Suppliers
One of 3 awarded suppliers
Award ID
004753-2025-1
Status
active
Location
Bath, UK, BA11RG, United Kingdom

FSP Consulting Services Ltd

Matched by exact name
Shared contract value
£400k
Awarded
Not supplied
Contract signed
10 Feb 2025
Suppliers
One of 3 awarded suppliers
Award ID
004753-2025-1
Status
active
Location
Reading, UK, RG61WG, United Kingdom

DOUBLE DIAMOND DELIVERY LIMITED

Match pending…
Shared contract value
£600k
Awarded
Not supplied
Contract signed
10 Feb 2025
Suppliers
One of 3 awarded suppliers
Award ID
004753-2025-2
Status
active
Location
Bath, UK, BA11RG, United Kingdom

FSP Consulting Services Ltd

Matched by exact name
Shared contract value
£600k
Awarded
Not supplied
Contract signed
10 Feb 2025
Suppliers
One of 3 awarded suppliers
Award ID
004753-2025-2
Status
active
Location
Reading, UK, RG61WG, United Kingdom

Step5 Consult Ltd

Match pending…
Shared contract value
£600k
Awarded
Not supplied
Contract signed
10 Feb 2025
Suppliers
One of 3 awarded suppliers
Award ID
004753-2025-2
Status
active
Location
Milton Keynes, UK, MK125NE, United Kingdom

Classification

  • CPV72220000 — Systems and technical consultancy services
  • CPV72221000 — Business analysis consultancy services
  • CPV72222000 — Information systems or technology strategic review and planning services
  • CPV72224000 — Project management consultancy services
  • CPV72227000 — Software integration consultancy services
  • CPV79400000 — Business and management consultancy and related services
  • CPV79410000 — Business and management consultancy services

Lots

  • Transformational Change ConsultantValue not stated
  • Business Applications ConsultantValue not stated
  • Specialist ConsultancyValue not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
00988
Status
complete
Has Recurrence
No
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Bid Opening

Date
9 Dec 2024, 09:00

Legal basis

Id
32014L0024
Scheme
CELEX

Lot Details

Maximum Lots Bid Per Supplier
9,999,999

Techniques

Has Framework Agreement
Yes

Framework Agreement

Period Rationale
The Framework Agreement shall operate for a period of 4 years. However, Tai Tarian reserves the right to award call-off Contracts that exceed the expiry of the Framework by no greater than 2 years.
Maximum Participants
6

Expected award period

Starts
9 Dec 2024, 09:00

Tender Period

Ends
9 Dec 2024, 09:00

Communication

Future Notice Date
4 Oct 2024, 00:00

Contract terms

Performance Terms
The Provider will be responsible for providing an update against Key Performance Indicators (KPIs) as agreed by both parties post tender award, in monthly summary sheets. The KPIs will be monitored by Tai Tarian during monthly, or quarterly progress meetings. Tai Tarian reserves the right to terminate any call-off Contract by written notice to the Provider if the Provider (in the sole opinion of the Tai Tarian) persistently, or regularly, fails without remedy, over a period of 3 months, to meet the target threshold of ‘Good’ for each, or any Key Performance Indicator.
Has Electronic Payment
Yes
Has Electronic Ordering
Yes
Electronic Invoicing Policy
allowed

Classification

Id
72220000
Scheme
CPV
Description
Systems and technical consultancy services

Submission terms

Languages

en

Bid Validity Period

Duration In Days
120

Submission Method

electronicSubmission

Other Requirements

Requires Staff Names And Qualifications
Yes

Lots and requirements

Entry 1
Id
3
Title
Specialist Consultancy
Status
planned
Description
As above.
Entry 2
Id
2
Title
Business Applications Consultant
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
Our Executive Team have set a stretching and far-reaching five-year vision for transformational change that will touch all aspects of our business; our working methods and environment, service delivery, data collection and management, processes, systems (business applications) and partnership arrangements. A cross-directorate group of senior managers have led on discussions with stakeholders and developed a ‘critical path’ roadmap of activities and projects which will realise the vision set; this group will play an ongoing critical role in programme delivery. We have an internal Programme Management Office taking responsibility for overseeing and governing projects, standardising delivery approaches and practices and ensuring that there is clarity on the status of the programme. We have an internal Technology & Innovation team with strong technical skills and organisational knowledge who will be heavily involved in the replacement of our business applications. A Head of Transformation has recently been appointed with responsibility for delivering the organisation’s transformation vision, optimising the performance of the transformation programme, embedding transformation outputs and ensuring the continuous alignment of transformation activities with the organisation’s strategic direction. We are seeking a suitably qualified and experienced consultant(s) to work with us to deliver the replacement of our core business applications. Acting in the capacity of a strategic advisor, critical friend, mentor and coach you will support and challenge during the delivery of our business applications, ensure we are aligned to industry standards and adopting best practice. We’re looking to work alongside someone who will help guide us in seizing opportunities as they arise and assist in driving our business applications workstream through to completion. The first phase of our business systems replacement programme will include the following areas: - Assets - Housing - Responsive Maintenance - CRM - Case management - Agile/Mobile working - Workflow - Finance - Work scheduling It is anticipated that we will award a call-off Contract for up to 48 months in total (initial 24 months with an option to extend up to a further 24 months (in 12-month periods)). However, Tai Tarian reserves the right to carry out a mini-competition with all Providers under this Lot at the time of any extension period. Further information on the services to be provided and what Tai Tarian expects consultants to bring to the role can be found in the ITT.

Renewal

Description
The Framework Agreement shall operate for a period of 4 years. However, Tai Tarian reserves the right to award call-off Contracts that exceed the expiry of the Framework by no greater than 2 years.

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
70
Criterion 2
Type
price
Description
30

Contract period

Duration In Days
1,440

Submission terms

Variant Policy
allowed
Entry 3
Id
1
Title
Transformational Change Consultant
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
Our Executive Team have set a stretching and far-reaching five-year vision for transformational change that will touch all aspects of our business; our working methods and environment, service delivery, data collection and management, processes, systems (business applications) and partnership arrangements. A cross-directorate group of senior managers have led on discussions with stakeholders and developed a ‘critical path’ roadmap of activities and projects which will realise the vision set; this group will play an ongoing critical role in programme delivery. We have an internal Programme Management Office taking responsibility for overseeing and governing projects, standardising delivery approaches and practices and ensuring that there is clarity on the status of the programme. A Head of Transformation has recently been appointed with responsibility for delivering the organisation’s transformation vision, optimising the performance of the transformation programme, embedding transformation outputs and ensuring the continuous alignment of transformation activities with the organisation’s strategic direction. We are seeking a transformation partner to support us through the complex challenges we are likely to face as we progress through our transformation journey. We’re looking to work alongside someone who will help guide us in seizing opportunities as they arise and assist in driving our transformation programme through to completion. It is anticipated that we will award a call-off Contract for up to 18 months in total (initial 6 months with an option to extend up to a further 12 months (in 6-month periods)). However, Tai Tarian reserves the right to carry out a ‘mini-competition’ with all Providers under this Lot at the time of any extension period. We are particularly interested in how you will use your experience and unique skills gained from the field to embed best practice in achieving long-term transformational change. Further information on the services to be provided and what Tai Tarian expects consultants to bring to the role can be found in the ITT.

Renewal

Description
The Framework Agreement shall operate for a period of 4 years. However, Tai Tarian reserves the right to award call-off Contracts that exceed the expiry of the Framework by no greater than 2 years.

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
70
Criterion 2
Type
price
Description
30

Contract period

Duration In Days
1,440

Submission terms

Variant Policy
allowed

Items and delivery

Item 1
Id
3
Related Lot
3

Delivery locations

Entry 1
Region
UKL17

Additional Classifications

Entry 1
Id
72221000
Scheme
CPV
Description
Business analysis consultancy services
Entry 2
Id
72224000
Scheme
CPV
Description
Project management consultancy services
Entry 3
Id
79400000
Scheme
CPV
Description
Business and management consultancy and related services
Entry 4
Id
72222000
Scheme
CPV
Description
Information systems or technology strategic review and planning services
Entry 5
Id
72227000
Scheme
CPV
Description
Software integration consultancy services
Item 2
Id
2
Related Lot
2

Delivery locations

Entry 1
Region
UKL17
Entry 2
Region
UKL17
Entry 3
Region
UKL17

Additional Classifications

Entry 1
Id
79400000
Scheme
CPV
Description
Business and management consultancy and related services
Entry 2
Id
72222000
Scheme
CPV
Description
Information systems or technology strategic review and planning services
Entry 3
Id
72227000
Scheme
CPV
Description
Software integration consultancy services
Entry 4
Id
72221000
Scheme
CPV
Description
Business analysis consultancy services
Entry 5
Id
72224000
Scheme
CPV
Description
Project management consultancy services
Item 3
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKL17
Entry 2
Region
UKL17
Entry 3
Region
UKL17

Additional Classifications

Entry 1
Id
72224000
Scheme
CPV
Description
Project management consultancy services
Entry 2
Id
79400000
Scheme
CPV
Description
Business and management consultancy and related services
Entry 3
Id
79410000
Scheme
CPV
Description
Business and management consultancy services
Entry 4
Id
72221000
Scheme
CPV
Description
Business analysis consultancy services

Published documents

Entry 1
Id
economic1
Document Type
economicSelectionCriteria
Entry 2
Id
technical1
Document Type
technicalSelectionCriteria

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-23962
Name
Tai Tarian Ltd

Roles

buyer

Address

Region
UK
Locality
Neath
Postal Code
SA11 2FP
Country Name
United Kingdom
Street Address
Ty Gwyn, Brunel Way, Baglan Energy Park

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Description
Registered Social Landlord
Entry 2
Id
06
Scheme
COFOG
Description
Housing and community amenities

Identifier

Legal Name
Tai Tarian Ltd

Contact

Telephone
+44 1639505890
Organisation 2
Id
GB-FTS-111
Name
High Court

Roles

reviewBody

Address

Locality
London
Postal Code
WC2A 2LL
Country Name
United Kingdom
Street Address
Royal Courts of Justice, The Strand

Identifier

Legal Name
High Court

Contact

Telephone
+44 2079477501
Organisation 3
Id
GB-FTS-137710
Name
DOUBLE DIAMOND DELIVERY LIMITED

Roles

supplier

Address

Region
UK
Locality
Bath
Postal Code
BA11RG
Country Name
United Kingdom
Street Address
Northgate House, Upper Borough Walls

Details

Scale
sme

Identifier

Legal Name
DOUBLE DIAMOND DELIVERY LIMITED
Organisation 4
Id
GB-FTS-137711
Name
ALTAIR CONSULTANCY AND ADVISORY SERVICES LIMITED

Roles

supplier

Address

Region
UKI
Locality
London
Postal Code
SE164SA
Country Name
United Kingdom
Street Address
Tempus Wharf, 29a Bermondsey Wall West

Details

Scale
sme

Identifier

Legal Name
ALTAIR CONSULTANCY AND ADVISORY SERVICES LIMITED
Organisation 5
Id
GB-FTS-137712
Name
FSP Consulting Services Ltd

Roles

supplier

Address

Region
UK
Locality
Reading
Postal Code
RG61WG
Country Name
United Kingdom
Street Address
NOW Building, Thames Valley Park

Details

Scale
sme

Identifier

Legal Name
FSP Consulting Services Ltd
Organisation 6
Id
GB-FTS-137713
Name
Step5 Consult Ltd

Roles

supplier

Address

Region
UK
Locality
Milton Keynes
Postal Code
MK125NE
Country Name
United Kingdom
Street Address
1 Grange Court, Wolverton Mill

Details

Scale
sme

Identifier

Legal Name
Step5 Consult Ltd

Award information

Award 1
Id
004753-2025-1
Title
Transformational Change Consultant
Status
active

Suppliers

Supplier 1
Id
GB-FTS-137710
Name
DOUBLE DIAMOND DELIVERY LIMITED
Supplier 2
Id
GB-FTS-137711
Name
ALTAIR CONSULTANCY AND ADVISORY SERVICES LIMITED
Supplier 3
Id
GB-FTS-137712
Name
FSP Consulting Services Ltd

Related lots

1
Award 2
Id
004753-2025-2
Title
Business Applications Consultant
Status
active

Suppliers

Supplier 1
Id
GB-FTS-137710
Name
DOUBLE DIAMOND DELIVERY LIMITED
Supplier 2
Id
GB-FTS-137713
Name
Step5 Consult Ltd
Supplier 3
Id
GB-FTS-137712
Name
FSP Consulting Services Ltd

Related lots

2

Contracts and changes

Entry 1
Id
004753-2025-1
Title
Transformational Change Consultant
Status
active
Award ID
004753-2025-1
Date Signed
10 Feb 2025, 00:00

Value

Amount
400,000
Currency
GBP
Entry 2
Id
004753-2025-2
Title
Business Applications Consultant
Status
active
Award ID
004753-2025-2
Date Signed
10 Feb 2025, 00:00

Value

Amount
600,000
Currency
GBP

Recorded locations

  • Buyer location · Neath · UK · SA11 2FP · United Kingdom
  • Delivery location · UKL17

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04894e-2025-02-12T14:11:00Zcompiled ·