Home / Opportunities / Opportunity
PROCUREMENT OPPORTUNITY

Norfolk Community Learning Disability and Intensive Support Service

NHS Norfolk and Waveney Integrated Care System · compiled

Tender information last checkedLast checked 29 Sept 2026, 19:29.

Opportunity overview

NHS Norfolk and Waveney Integrated Care Board invited suitably qualified and experienced providers to express their interest in delivering a Norfolk Community Learning Disability and Intensive Support Service<br/><br/>The Community Learning Disability Service will work with all people with a learning disability registered with a GP in Norfolk. To access the services of Tier 3 and Tier 4 of the service specification, adults must be 18+.<br/><br/>To classify as severe learning disability, the following features must be present:<br/><br/>• A significantly reduced ability to understand new or complex information or learn new skills (impaired intelligence).<br/>• A reduced ability to cope independently (impaired social functioning).<br/>• This must begin before adulthood, with a lasting effect on development.<br/><br/>This definition encompasses people with a broad range of disabilities. The presence of a low intelligence quotient, for example an IQ below 70, is not itself, a sufficient reason for deciding whether an individual should be provided with additional health and social care support.<br/><br/>We also want the Community Learning Disability Service to advise, guide, up-skill and raise awareness with social care provision and primary care. In these instances, these cases may be for a wider spectrum of people rather than just those with a severe learning disability.<br/><br/>Service Aims<br/>• Supporting access to mainstream health services.<br/>• Enabling others to deliver high-quality, person-centered care.<br/>• Delivering direct therapeutic interventions.<br/>• Positive response to crisis situations.<br/>• Quality assurance.<br/>• Strategic service development and transformation in support of commissioners..<br/><br/>This is a 3 year contract with the option to extend for up to an additional 2 years. The contract has an annual value of £6.614m per annum.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Classification

  • CPV85100000 — Health services
  • CPV85323000 — Community health services

Lots

  • ‘This notice is to communicate the intention to award a contract under the Provider Selection Regime (PSR) Competitive Process’.<br/><br/>The objectives of this project was to commission a Norfolk Community Learning Disability and Intensive Support Service across the Norfolk & Waveney ICB region. To include LD Community Service in Norfolk, LD Psychiatry Service in Norfolk, and the LD Intensive Support Service which covers both Norfolk & Waveney. These services provide the community and secondary health services required for adults with a learning disability. Prevalence data suggests about 8,000 people live in Norfolk with a severe learning disability.<br/><br/>The objective is to provide a new service model aligned to the NHSE Service model Building the Right Support and the National Service Model of 2015. As part of the procurement process, we will ensure robust market and service user engagement to collect feedback to shape, integrate and improve the service. A particular focus of integration we will explore the benefits of partnership working between the LD Community service and Norfolk adult social care<br/><br/>The Community Learning Disability Service will work with all people with a learning disability registered with a GP in Norfolk. To access the services of Tier 3 and Tier 4 of the service specification, adults must be 18+.<br/><br/>To classify as severe learning disability, the following features must be present:<br/><br/>• A significantly reduced ability to understand new or complex information or learn new skills (impaired intelligence).<br/>• A reduced ability to cope independently (impaired social functioning).<br/>• This must begin before adulthood, with a lasting effect on development.<br/><br/>This definition encompasses people with a broad range of disabilities. The presence of a low intelligence quotient, for example an IQ below 70, is not itself, a sufficient reason for deciding whether an individual should be provided with additional health and social care support.<br/><br/>We also want the Community Learning Disability Service to advise, guide, up-skill and raise awareness with social care provision and primary care. In these instances, these cases may be for a wider spectrum of people rather than just those with a severe learning disability.<br/><br/>Service Aims<br/>• Supporting access to mainstream health services.<br/>• Enabling others to deliver high-quality, person-centered care.<br/>• Delivering direct therapeutic interventions.<br/>• Positive response to crisis situations.<br/>• Quality assurance.<br/>• Strategic service development and transformation in support of commissioners..<br/><br/>This is a 3 year contract with the option to extend for up to an additional 2 years. The contract has an annual value of £6.614m per annum.£33.1m

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
NW2024-69
Status
complete
Has Recurrence
No
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Amendments

Entry 1
Id
1

Unstructured Changes

Entry 1

Where

Section
V.1.3.01

New Value

Text
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by 27th December 2024. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.If you have wish to make a written representation regarding this intention to award notice please contact nwicb.enquiries@nhs.net.The intention to award decision was made by the ICB Executive Management Team on 2nd December 2024.There were no declared conflicts identified during in relation to this process.The Key Criteria weighting for this services was as follows:Quality & Innovation - 44%Value - 10%Integration, Collaboration and Service Sustainability - 28%Improving Access, Reducing - 18%Social Value - 10%The relative importance of the Key Criteria was deemed appropriate based on the requirements of the serviceThe rationale for awarding to the preferred provider was that they have passed all pass/fail questions in the basic selection questionnaire and ranked as the highest scoring provider based on their overall Key Criteria score within this Provider Selection Process.'This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. This contract has now been formally awarded using the competitive process.Contract award date 23rd June 2025 The contract is for a period of 3 years with the option to extend for up to an additional 2 years.Contract value estimated to be £33,000,000.00

Old Value

Text
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by 27th December 2024. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.’If you have wish to make a written representation regarding this intention to award notice please contact nwicb.enquiries@nhs.net.The intention to award decision was made by the ICB Executive Management Team on 2nd December 2024.There were no declared conflicts identified during in relation to this process.The Key Criteria weighting for this services was as follows:Quality & Innovation - 44%Value - 10%Integration, Collaboration and Service Sustainability - 28%Improving Access, Reducing - 18%Social Value - 10%The relative importance of the Key Criteria was deemed appropriate based on the requirements of the serviceThe rationale for awarding to the preferred provider was that they have passed all pass/fail questions in the basic selection questionnaire and ranked as the highest scoring provider based on their overall Key Criteria score within this Provider Selection Process.This contract relates to an existing service and is being awarded to an new Provider. The contract is expected to commence 1st June 2025 for a period of 3 years with the option to extend for up to an additional 2 years.

Bid Opening

Date
1 Nov 2024, 13:00

Legal basis

Id
32014L0024
Scheme
CELEX

Expected award period

Starts
1 Nov 2024, 13:00

Tender Period

Ends
1 Nov 2024, 12:00

Communication

Future Notice Date
2 Sept 2024, 00:00

Classification

Id
85100000
Scheme
CPV
Description
Health services

Submission terms

Languages

en

Bid Validity Period

Ends
31 Jan 2025, 23:59

Submission Method

electronicSubmission
written

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
Yes
Has Renewal
No
Description
‘This notice is to communicate the intention to award a contract under the Provider Selection Regime (PSR) Competitive Process’.<br/><br/>The objectives of this project was to commission a Norfolk Community Learning Disability and Intensive Support Service across the Norfolk & Waveney ICB region. To include LD Community Service in Norfolk, LD Psychiatry Service in Norfolk, and the LD Intensive Support Service which covers both Norfolk & Waveney. These services provide the community and secondary health services required for adults with a learning disability. Prevalence data suggests about 8,000 people live in Norfolk with a severe learning disability.<br/><br/>The objective is to provide a new service model aligned to the NHSE Service model Building the Right Support and the National Service Model of 2015. As part of the procurement process, we will ensure robust market and service user engagement to collect feedback to shape, integrate and improve the service. A particular focus of integration we will explore the benefits of partnership working between the LD Community service and Norfolk adult social care<br/><br/>The Community Learning Disability Service will work with all people with a learning disability registered with a GP in Norfolk. To access the services of Tier 3 and Tier 4 of the service specification, adults must be 18+.<br/><br/>To classify as severe learning disability, the following features must be present:<br/><br/>• A significantly reduced ability to understand new or complex information or learn new skills (impaired intelligence).<br/>• A reduced ability to cope independently (impaired social functioning).<br/>• This must begin before adulthood, with a lasting effect on development.<br/><br/>This definition encompasses people with a broad range of disabilities. The presence of a low intelligence quotient, for example an IQ below 70, is not itself, a sufficient reason for deciding whether an individual should be provided with additional health and social care support.<br/><br/>We also want the Community Learning Disability Service to advise, guide, up-skill and raise awareness with social care provision and primary care. In these instances, these cases may be for a wider spectrum of people rather than just those with a severe learning disability.<br/><br/>Service Aims<br/>• Supporting access to mainstream health services.<br/>• Enabling others to deliver high-quality, person-centered care.<br/>• Delivering direct therapeutic interventions.<br/>• Positive response to crisis situations.<br/>• Quality assurance.<br/>• Strategic service development and transformation in support of commissioners..<br/><br/>This is a 3 year contract with the option to extend for up to an additional 2 years. The contract has an annual value of £6.614m per annum.

Value

Amount
33,070,000
Currency
GBP

Options

Description
This is a 3 year contract with an option to extend for an additional 2 years.

Award criteria

Criteria

Criterion 1
Name
Quality and Innovation
Type
quality
Description
44
Criterion 2
Name
Improving Access, Reducing Health Inequalities & Facilitating Choice
Type
quality
Description
18
Criterion 3
Name
Social Value
Type
quality
Description
10
Criterion 4
Name
Integration, Collaboration & Service Sustainability
Type
quality
Description
28
Criterion 5
Name
Value
Type
cost
Description
0

Contract period

Duration In Days
1,800

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
Norfolk and Waveney

Delivery locations

Entry 1
Region
UKH1
Entry 2
Region
UKH1
Entry 3
Region
UKH1
Entry 4
Region
UKH1

Additional Classifications

Entry 1
Id
85323000
Scheme
CPV
Description
Community health services

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-77568
Name
NHS Norfolk & Waveney Integrated Care Board

Roles

buyer

Address

Region
UKH15
Locality
Norwich
Postal Code
NR1 2DH
Country Name
United Kingdom
Street Address
County Hall, Martineau Ln

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
07
Scheme
COFOG
Description
Health

Identifier

Legal Name
NHS Norfolk & Waveney Integrated Care Board

Contact

Organisation 2
Id
GB-FTS-118033
Name
NHS England

Roles

reviewBody

Address

Locality
Leeds
Postal Code
LS1 4AP
Country Name
United Kingdom
Street Address
7&8 Wellington Place

Details

Identifier

Legal Name
NHS England
Organisation 3
Id
GB-FTS-74109
Name
NHS Norfolk and Waveney Integrated Care System

Roles

buyer

Address

Region
UKH15
Locality
Norwich
Postal Code
NR21 2DH
Country Name
United Kingdom
Street Address
County Hall, Martineau Lane

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
07
Scheme
COFOG
Description
Health

Identifier

Legal Name
NHS Norfolk and Waveney Integrated Care System

Contact

Organisation 4
Id
GB-FTS-132658
Name
Hertfordshire Partnership University NHS Foundation Trust

Roles

supplier

Address

Region
UKH2
Locality
Hatfield
Postal Code
AL10 8YE
Country Name
United Kingdom
Street Address
The Colonnades, Beaconsfield Road, Hatfield, Hertfordshire, AL10 8YE

Details

Scale
large

Identifier

Legal Name
Hertfordshire Partnership University NHS Foundation Trust

Award information

Award 1
Id
040138-2024-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-132658
Name
Hertfordshire Partnership University NHS Foundation Trust

Related lots

1

Contracts and changes

Entry 1
Id
040138-2024-1
Status
active
Award ID
040138-2024-1
Date Signed
2 Dec 2024, 00:00

Value

Amount
33,070,000
Currency
GBP

Recorded locations

  • Buyer location · Norwich · UKH15 · NR21 2DH · United Kingdom
  • Delivery location · UKH1

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-048458-2025-09-24T15:44:38+01:00compiled ·