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PROCUREMENT OPPORTUNITY

Pioneer Group Housing Management System and Support Services

The Pioneer Housing and Community Group Limited · compiled

Tender information last checkedLast checked 29 Sept 2026, 19:30.

Opportunity overview

Pioneer are seeking to replace the Housing Management System (HMS), Asset Management System (AMS) and Finance system as well as introduce improved Customer Relationship Management functionality (CRM) into Pioneer.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Rubixx Solutions Limited

Match pending…
Contract value
£750.1k
Awarded
Not supplied
Contract signed
26 Feb 2025
Award ID
044295-2025-1
Status
active
Identifier
11567209
Location
Stafford, UKG24, ST18 0FB, United Kingdom

Classification

  • CPV72000000 — IT services: consulting, software development, Internet and support

Lots

  • Pioneer are seeking to replace the Housing Management System (HMS), Asset Management System (AMS) and Finance system as well as introduce improved Customer Relationship Management functionality (CRM) into Pioneer. Project duration has been set to 36 months and will comprise of several phases, which, will be agreed following the appointment of the Successful Bidder. Bidders are requested to detail recommended phased implementation approaches to a project of this type under Bidder Response 3.12. For the avoidance of doubt Bidders are to take the following into consideration: •Current systems are on premise and have been in place for circa 15 years •Legacy systems are to be decommissioned in the financial year of replacement •Data quality has been impacted by low levels of integration and sub optimal user experience •Bidders must confirm integration compatibility with Open Accounts and detail the nature of the integration under Bidder Response section 1.2 Full details of the Services to be provided under the Contract are contained in the Technical Statement of Requirements set out at Part C of Appendix 1 of the Invitation to Tender (ITT). The Successful Bidder will be required to comply with the Technical Statement of Requirements in providing the Services. The Contract will last for an initial period of 5 years, with an option to extend at Pioneer’s sole discretion for a period of up to 2 years, plus a further period of up to 2 years, plus a further period of up to 1 year, giving a maximum potential term of 10 years. The Contract Award Decision is expected to be published in December 2024. The estimated contract value of £1,500,000 over 10 years is based on the current costs. Pioneer understands that bid values for the new 10 year contract will be reflective of current market conditions and will differ depending on the solutions submitted by Bidders. The Bid values will be evaluated in accordance with the methodology set out in the Invitation to Tender. Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/768DF6DAE2£1.5m

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
T104/2024
Status
complete
Has Recurrence
Yes
Review Details
The Contracting Authority will enter into this contract following a minimum 10 day calendar day standstill period starting on the day after the notification of the result. The Public Contracts Regulations 2015 (SI 2015/102) (as amended) (the Regulations) provide for aggrieved parties who have been harmed or who are at risk of harm by a breach of the Regulations to bring proceedings in the High Court. Any such proceedings must be brought within the limitation period specified by the Regulations according to the remedy sought.
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Bid Opening

Date
26 Aug 2024, 12:00

Legal basis

Id
32014L0024
Scheme
CELEX

Recurrence

Description
Subject to all extension options being exercised, 10 years from contract commencement

Expected award period

Starts
26 Aug 2024, 12:00

Tender Period

Ends
26 Aug 2024, 12:00

Classification

Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support

Submission terms

Languages

en

Submission Method

electronicSubmission
written

Selection criteria

Criteria

Criterion 1
Type
suitability
Description
As stated in the procurement documents

Applies To

supplier

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
Yes
Has Renewal
Yes
Description
Pioneer are seeking to replace the Housing Management System (HMS), Asset Management System (AMS) and Finance system as well as introduce improved Customer Relationship Management functionality (CRM) into Pioneer. Project duration has been set to 36 months and will comprise of several phases, which, will be agreed following the appointment of the Successful Bidder. Bidders are requested to detail recommended phased implementation approaches to a project of this type under Bidder Response 3.12. For the avoidance of doubt Bidders are to take the following into consideration: •Current systems are on premise and have been in place for circa 15 years •Legacy systems are to be decommissioned in the financial year of replacement •Data quality has been impacted by low levels of integration and sub optimal user experience •Bidders must confirm integration compatibility with Open Accounts and detail the nature of the integration under Bidder Response section 1.2 Full details of the Services to be provided under the Contract are contained in the Technical Statement of Requirements set out at Part C of Appendix 1 of the Invitation to Tender (ITT). The Successful Bidder will be required to comply with the Technical Statement of Requirements in providing the Services. The Contract will last for an initial period of 5 years, with an option to extend at Pioneer’s sole discretion for a period of up to 2 years, plus a further period of up to 2 years, plus a further period of up to 1 year, giving a maximum potential term of 10 years. The Contract Award Decision is expected to be published in December 2024. The estimated contract value of £1,500,000 over 10 years is based on the current costs. Pioneer understands that bid values for the new 10 year contract will be reflective of current market conditions and will differ depending on the solutions submitted by Bidders. The Bid values will be evaluated in accordance with the methodology set out in the Invitation to Tender. Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/768DF6DAE2

Value

Amount
1,500,000
Currency
GBP

Options

Description
The Contract will last for an initial period of 5 years, with an option to extend at Pioneer’s sole discretion for a period of up to 2 years, plus a further period of up to 2 years, plus a further period of up to 1 year, giving a maximum potential term of 10 years.

Renewal

Description
Subject to all extension options being exercised, 10 years from contract commencement

Award criteria

Criteria

Criterion 1
Type
price

Contract period

Duration In Days
3,600

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
Birmingham

Delivery locations

Entry 1
Region
UKG31
Entry 2
Region
UKG31
Entry 3
Region
UKG31

Published documents

Entry 1
Id
economic
Document Type
economicSelectionCriteria
Entry 2
Id
technical
Document Type
technicalSelectionCriteria

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-76756
Name
The Pioneer Housing and Community Group Limited

Roles

buyer

Address

Region
UKG31
Locality
Birmingham
Postal Code
B35 7PR
Country Name
United Kingdom
Street Address
11 High Street, Castle Vale

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
06
Scheme
COFOG
Description
Housing and community amenities

Identifier

Legal Name
The Pioneer Housing and Community Group Limited

Contact

Name
Nathan Liptrot
Telephone
+44 1942725438
Organisation 2
Id
GB-FTS-66
Name
The High Court of England and Wales

Roles

reviewBody

Address

Locality
London
Country Name
United Kingdom

Identifier

Legal Name
The High Court of England and Wales
Organisation 3
Id
GB-FTS-156267
Name
Rubixx Solutions Limited

Roles

supplier

Address

Region
UKG24
Locality
Stafford
Postal Code
ST18 0FB
Country Name
United Kingdom
Street Address
Stafford Enterprise Park, Weston Road

Details

Scale
sme

Identifier

Id
11567209
Legal Name
Rubixx Solutions Limited
Organisation 4
Id
GB-FTS-106785
Name
The High Court of England and Wales

Roles

reviewBody

Address

Locality
London
Postal Code
EC4A 1NL
Country Name
United Kingdom

Identifier

Legal Name
The High Court of England and Wales

Award information

Award 1
Id
044295-2025-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-156267
Name
Rubixx Solutions Limited

Related lots

1

Contracts and changes

Entry 1
Id
044295-2025-1
Status
active
Award ID
044295-2025-1
Date Signed
26 Feb 2025, 00:00

Value

Amount
750,100
Currency
GBP

Recorded locations

  • Buyer location · Birmingham · UKG31 · B35 7PR · United Kingdom
  • Delivery location · UKG31

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-048301-2025-07-30T14:05:06+01:00compiled ·