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PROCUREMENT OPPORTUNITY

5679 Provision of a Victim Gateway Service

Police, Fire and Crime Commissioner for Staffordshire · compiled

Tender information last checkedLast checked 29 Sept 2026, 19:25.

Opportunity overview

The Staffordshire Commissioner for Police, Fire and Rescue and Crime (The Commissioner) has commissioned a free, effective, tailored, Staffordshire Victim Gateway Service to be delivered across Staffordshire and Stoke-on-Trent, which will help victims cope and recover from the impact of crime and live fulfilling, independent lives, regardless of whether the crime has been reported to the police or not. The service will comprise of the following elements:• A gateway service or "front door" into support services for victims;• A cope and recover support service for victims;• Awareness raising for professionals and the community;• Response to Major Incidents of Crime.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Victim Support

Matched by exact name
Contract value
£3m
Awarded
Not supplied
Contract signed
16 Jan 2025
Award ID
006111-2025-5679-1
Status
active
Location
Cardiff, UK, CF3 5EA, United Kingdom

Classification

  • CPV98000000 — Other community, social and personal services

Lots

  • The Staffordshire Commissioner for Police, Fire and Rescue and Crime (The Commissioner) has commissioned a free, effective, tailored, Staffordshire Victim Gateway Service to be delivered across Staffordshire and Stoke-on-Trent, which will help victims cope and recover from the impact of crime and live fulfilling, independent lives, regardless of whether the crime has been reported to the police or not. The service will comprise of the following elements:• A gateway service or "front door" into support services for victims;• A cope and recover support service for victims;• Awareness raising for professionals and the community;• Response to Major Incidents of Crime.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
5679
Status
complete
Has Recurrence
No
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Bid Opening

Date
7 Oct 2024, 17:00

Address

Street Address
Stafford

Legal basis

Id
32014L0024
Scheme
CELEX

Expected award period

Starts
7 Oct 2024, 17:00

Tender Period

Ends
7 Oct 2024, 17:00

Communication

Future Notice Date
3 Jul 2024, 00:00

Classification

Id
98000000
Scheme
CPV
Description
Other community, social and personal services

Submission terms

Languages

en

Submission Method

written

Selection criteria

Criteria

Criterion 1
Type
suitability
Description
Please see tender documents

Applies To

supplier

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
The Staffordshire Commissioner for Police, Fire and Rescue and Crime (The Commissioner) has commissioned a free, effective, tailored, Staffordshire Victim Gateway Service to be delivered across Staffordshire and Stoke-on-Trent, which will help victims cope and recover from the impact of crime and live fulfilling, independent lives, regardless of whether the crime has been reported to the police or not. The service will comprise of the following elements:• A gateway service or "front door" into support services for victims;• A cope and recover support service for victims;• Awareness raising for professionals and the community;• Response to Major Incidents of Crime.

Renewal

Description
plus 12, plus 12

Award criteria

Criteria

Criterion 1
Type
price

Contract period

Ends
31 Mar 2028, 23:59
Starts
1 Apr 2025, 00:00

Submission terms

Variant Policy
allowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
Stafford

Delivery locations

Entry 1
Region
UKG2
Entry 2
Region
UKG2
Entry 3
Region
UKG2
Entry 4
Region
UKG2
Entry 5
Region
UKG2

Additional Classifications

Entry 1
Id
98000000
Scheme
CPV
Description
Other community, social and personal services

Published documents

Entry 1
Id
economic1
Document Type
economicSelectionCriteria
Entry 2
Id
technical1
Document Type
technicalSelectionCriteria

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-109904
Name
Police, Fire and Crime Commissioner for Staffordshire

Roles

buyer
centralPurchasingBody

Address

Region
UKG2
Locality
Stafford
Postal Code
ST18 0YY
Country Name
United Kingdom

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
03
Scheme
COFOG
Description
Public order and safety

Identifier

Legal Name
Police, Fire and Crime Commissioner for Staffordshire

Contact

Name
Sarah Willacy
Organisation 2
Id
GB-FTS-123203
Name
Police, Fire and Crime Commissioner for Staffordshire

Roles

buyer
centralPurchasingBody

Address

Region
UKG2
Locality
Stafford
Postal Code
ST18 0YY
Country Name
United Kingdom
Street Address
Staffordshire Police Headquarters

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
03
Scheme
COFOG
Description
Public order and safety

Identifier

Legal Name
Police, Fire and Crime Commissioner for Staffordshire

Contact

Name
Sarah Willacy
Telephone
+44 7816268899
Organisation 3
Id
GB-FTS-117513
Name
The High Court, The Royal Courts of Justice, The Strand

Roles

reviewBody

Address

Locality
London
Country Name
United Kingdom

Identifier

Legal Name
The High Court, The Royal Courts of Justice, The Strand
Organisation 4
Id
GB-FTS-138585
Name
Victim Support

Roles

supplier

Address

Region
UK
Locality
Cardiff
Postal Code
CF3 5EA
Country Name
United Kingdom
Street Address
Building 3, Eastern Business Park, Wern Fawr Lane, Old St Mellons

Details

Scale
sme

Identifier

Legal Name
Victim Support

Award information

Award 1
Id
006111-2025-5679-1
Title
Provision of a Victim Gateway Service
Status
active

Suppliers

Supplier 1
Id
GB-FTS-138585
Name
Victim Support

Related lots

1

Contracts and changes

Entry 1
Id
006111-2025-5679-1
Title
Provision of a Victim Gateway Service
Status
active
Award ID
006111-2025-5679-1
Date Signed
16 Jan 2025, 00:00

Value

Amount
2,981,204
Currency
GBP

Recorded locations

  • Buyer location · Stafford · UKG2 · ST18 0YY · United Kingdom
  • Delivery location · UKG2

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-047a4b-2025-02-20T11:15:06Zcompiled ·