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PROCUREMENT OPPORTUNITY

Multi-Provider Framework Agreement for the Provision of Pensions Administration Software Primarily in Support of the Local Government Pension Scheme (LGPS).

Norfolk County Council · compiled

Tender information last checkedLast checked 29 Sept 2026, 19:23.

Opportunity overview

Norfolk County Council (as Administering Authority of the Norfolk Pension Fund), on its own behalf and on behalf of Cheshire West and Chester Council (as Administering Authority of the Cheshire Pension Fund), Kent County Council (as Administering Authority of the Kent Pension Fund), Tameside Metropolitan Borough Council (as Administering Authority of the Greater Manchester Pension Fund), Essex County Council (as Administering Authority of the Essex Pension Fund), City of Bradford Metropolitan District Council (as Administering Authority of the West Yorkshire Pension Fund), Northern Ireland Local Government Officers' Superannuation Committee (NILGOSC), City of Wolverhampton Council (as Administering Authority of the West Midlands Pension Fund) have let a multi-provider framework agreement for the provision of Pensions Administration Software primarily in support of the Local Government Pension Scheme (LGPS) to be available to all LGPS Funds and other bodies as listed in this Contract Notice. There is no guarantee of business, but the expectation is that up to £300,000,000.00 could be procured against this Framework Agreement.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Civica UK Ltd

Matched by number
Shared contract value
£300m
Awarded
Not supplied
Contract signed
3 Apr 2025
Suppliers
One of 3 awarded suppliers
Award ID
014028-2025-NCCT42996-1
Status
active
Identifier
GB-COH 01628868
Location
London, UKI, United Kingdom

Heywood Ltd

Matched by exact name
Shared contract value
£300m
Awarded
Not supplied
Contract signed
3 Apr 2025
Suppliers
One of 3 awarded suppliers
Award ID
014028-2025-NCCT42996-1
Status
active
Identifier
GB-COH 13174233
Location
Altrincham, UKD3, United Kingdom

Classification

  • CPV66523100 — Pension fund administration services
  • CPV66520000 — Pension services

Lots

  • Norfolk County Council and the Authorities listed in this notice have let a multi-provider Framework Agreement for the provision of Pensions Administration Software primarily in support of the Local Government Pension Scheme (LGPS). Additional information: The value of the contract is not exact as this is a Framework Agreement there is no guarantee of business but the expectation is the £300,000,000.00 of business will go through the FrameworkValue not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
NCCT42948
Status
complete
Has Recurrence
No
Review Details
The Public Contracts Regulations 2015 (as amended) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).Proceedings must be brought within 30 days from the date of knowledge (the date on which the economic operator first knew or ought to have known that grounds for starting the proceedings had arisen) unless the Court considers that there is good reason for extending the period within which proceedings may be brought, in which case the Court may extend that period up to a maximum of 3 months from the date of knowledge.
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Bid Opening

Date
20 Jan 2025, 10:05

Legal basis

Id
32014L0024
Scheme
CELEX

Techniques

Has Framework Agreement
Yes

Framework Agreement

Maximum Participants
5

Expected award period

Starts
20 Jan 2025, 10:05

Tender Period

Ends
20 Jan 2025, 10:00

Communication

Future Notice Date
25 Nov 2024, 00:00

Classification

Id
66523100
Scheme
CPV
Description
Pension fund administration services

Submission terms

Languages

en

Bid Validity Period

Duration In Days
90

Submission Method

electronicSubmission

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Has Renewal
No
Description
Norfolk County Council and the Authorities listed in this notice have let a multi-provider Framework Agreement for the provision of Pensions Administration Software primarily in support of the Local Government Pension Scheme (LGPS). Additional information: The value of the contract is not exact as this is a Framework Agreement there is no guarantee of business but the expectation is the £300,000,000.00 of business will go through the Framework

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
80%
Criterion 2
Name
Price
Type
cost
Description
20%

Contract period

Duration In Days
1,440

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UK
Entry 2
Region
UK
Entry 3
Region
UK

Additional Classifications

Entry 1
Id
66520000
Scheme
CPV
Description
Pension services

Published documents

Entry 1
Id
economic
Document Type
economicSelectionCriteria
Entry 2
Id
technical
Document Type
technicalSelectionCriteria

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-116880
Name
Norfolk County Council (as Administering Authority of the Norfolk Pension Fund)

Roles

buyer

Address

Region
UKH15
Locality
NORWICH
Postal Code
NR12DH
Country Name
United Kingdom
Street Address
Martineau Lane

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Norfolk County Council (as Administering Authority of the Norfolk Pension Fund)
No Identifier Rationale
notOnAnyRegister

Contact

Name
Julie Ward
Telephone
+44 1603224320
Organisation 2
Id
GB-FTS-116881
Name
Cheshire West and Chester Council (as Administering Authority for Cheshire Pension Fund)

Roles

buyer

Address

Region
UKD63
Locality
Ellesmere Port
Country Name
United Kingdom

Details

Identifier

Legal Name
Cheshire West and Chester Council (as Administering Authority for Cheshire Pension Fund)
No Identifier Rationale
notOnAnyRegister

Contact

Organisation 3
Id
GB-FTS-1195
Name
Kent County Council

Roles

buyer

Address

Region
UKJ4
Locality
Maidstone
Country Name
United Kingdom

Details

Identifier

Legal Name
Kent County Council
No Identifier Rationale
notOnAnyRegister

Contact

Organisation 4
Id
GB-FTS-1372
Name
Tameside Metropolitan Borough Council (as Administering Authority of the Greater Manchester Pension Fund)

Roles

buyer

Address

Region
UKD3
Locality
Droylsden
Country Name
United Kingdom

Details

Identifier

Legal Name
Tameside Metropolitan Borough Council (as Administering Authority of the Greater Manchester Pension Fund)
No Identifier Rationale
notOnAnyRegister

Contact

Organisation 5
Id
GB-FTS-78171
Name
Essex County Council (As Administering Authority of the Essex Pension Fund)

Roles

buyer

Address

Region
UKH3
Locality
Chelmsford
Country Name
United Kingdom

Details

Identifier

Legal Name
Essex County Council (As Administering Authority of the Essex Pension Fund)
No Identifier Rationale
notOnAnyRegister

Contact

Organisation 6
Id
GB-FTS-97792
Name
City of Bradford Metropolitan District Council (as Administering Authority of the West Yorkshire Pension Fund)

Roles

buyer

Address

Region
UKE41
Locality
Bradford
Country Name
United Kingdom

Details

Identifier

Legal Name
City of Bradford Metropolitan District Council (as Administering Authority of the West Yorkshire Pension Fund)
No Identifier Rationale
notOnAnyRegister

Contact

Organisation 7
Id
GB-FTS-116882
Name
Name: Northern Ireland Local Government Officers' Superannuation Committee

Roles

buyer

Address

Region
UKN06
Locality
Belfast
Country Name
United Kingdom

Details

Identifier

Legal Name
Name: Northern Ireland Local Government Officers' Superannuation Committee
No Identifier Rationale
notOnAnyRegister

Contact

Organisation 8
Id
GB-FTS-116883
Name
City of Wolverhampton (as Administering Authority of the West Midlands Pension Fund)

Roles

buyer

Address

Region
UKG39
Locality
Wolverhampton
Country Name
United Kingdom

Details

Identifier

Legal Name
City of Wolverhampton (as Administering Authority of the West Midlands Pension Fund)
No Identifier Rationale
notOnAnyRegister

Contact

Organisation 9
Id
GB-FTS-99117
Name
NORFOLK COUNTY COUNCIL

Roles

buyer

Address

Region
UKH15
Locality
NORWICH
Postal Code
NR12DH
Country Name
United Kingdom
Street Address
Martineau Lane

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
NORFOLK COUNTY COUNCIL
No Identifier Rationale
notOnAnyRegister

Contact

Name
Julie Ward
Telephone
+44 1603224320
Organisation 10
Id
GB-FTS-27981
Name
Cheshire West and Chester Council (as Administering Authority of the Cheshire Pension Fund)

Roles

buyer

Address

Region
UKD63
Locality
Ellesmere Port
Country Name
United Kingdom

Details

Identifier

Legal Name
Cheshire West and Chester Council (as Administering Authority of the Cheshire Pension Fund)
No Identifier Rationale
notOnAnyRegister

Contact

Organisation 11
Id
GB-FTS-131399
Name
Kent County Council (as Administering Authority of the Kent Pension Fund)

Roles

buyer

Address

Region
UKJ4
Locality
Maidstone
Country Name
United Kingdom

Details

Identifier

Legal Name
Kent County Council (as Administering Authority of the Kent Pension Fund)
No Identifier Rationale
notOnAnyRegister

Contact

Organisation 12
Id
GB-FTS-1364
Name
Essex County Council (as Administering Authority of the Essex Pension Fund)

Roles

buyer

Address

Region
UKH3
Locality
Chelmsford
Country Name
United Kingdom

Details

Identifier

Legal Name
Essex County Council (as Administering Authority of the Essex Pension Fund)
No Identifier Rationale
notOnAnyRegister

Contact

Organisation 13
Id
GB-FTS-48370
Name
Northern Ireland Local Government Officers' Superannuation Committee (NILGOSC)

Roles

buyer

Address

Region
UKN06
Locality
Belfast
Country Name
United Kingdom

Details

Identifier

Legal Name
Northern Ireland Local Government Officers' Superannuation Committee (NILGOSC)
No Identifier Rationale
notOnAnyRegister

Contact

Organisation 14
Id
GB-FTS-36889
Name
City of Wolverhampton Council (as Administering Authority of the West Midlands Pension Fund)

Roles

buyer

Address

Region
UKG39
Locality
Wolverhampton
Country Name
United Kingdom

Details

Identifier

Legal Name
City of Wolverhampton Council (as Administering Authority of the West Midlands Pension Fund)
No Identifier Rationale
notOnAnyRegister

Contact

Organisation 15
Id
GB-FTS-17874
Name
Nplaw

Roles

reviewBody

Address

Locality
Norwich
Country Name
United Kingdom

Identifier

Legal Name
Nplaw
Organisation 16
Id
GB-FTS-143430
Name
Norfolk County Council

Roles

buyer

Address

Region
UKH15
Locality
Norwich
Postal Code
NR12DH
Country Name
United Kingdom
Street Address
County Hall, Martineau Lane

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Norfolk County Council
No Identifier Rationale
notOnAnyRegister

Contact

Name
Julie Ward
Telephone
+44 1603224320
Organisation 17
Id
GB-FTS-143431
Name
Kent County Council (as Administering Authority of the Kent Pension Fund)

Roles

buyer

Address

Region
UKJ4
Locality
Maidstone
Country Name
United Kingdom

Details

Identifier

Legal Name
Kent County Council (as Administering Authority of the Kent Pension Fund)
No Identifier Rationale
notOnAnyRegister

Contact

Organisation 18
Id
GB-COH-01628868
Name
Civica UK Ltd

Roles

supplier

Address

Region
UKI
Locality
London
Country Name
United Kingdom

Details

Scale
large

Identifier

Id
01628868
Scheme
GB-COH
Legal Name
Civica UK Ltd
Organisation 19
Id
GB-COH-03249700
Name
Paymaster (1836) Limited t/a EQ Retirement Solutions (EQRS)

Roles

supplier

Address

Region
UKJ28
Locality
Crawley
Country Name
United Kingdom

Details

Scale
large

Identifier

Id
03249700
Scheme
GB-COH
Legal Name
Paymaster (1836) Limited t/a EQ Retirement Solutions (EQRS)
Organisation 20
Id
GB-COH-13174233
Name
Heywood Ltd

Roles

supplier

Address

Region
UKD3
Locality
Altrincham
Country Name
United Kingdom

Details

Scale
sme

Identifier

Id
13174233
Scheme
GB-COH
Legal Name
Heywood Ltd

Award information

Award 1
Id
014028-2025-NCCT42996-1
Title
Pensions Administration Software
Status
active

Suppliers

Supplier 1
Id
GB-COH-01628868
Name
Civica UK Ltd
Supplier 2
Id
GB-COH-03249700
Name
Paymaster (1836) Limited t/a EQ Retirement Solutions (EQRS)
Supplier 3
Id
GB-COH-13174233
Name
Heywood Ltd

Related lots

1

Contracts and changes

Entry 1
Id
014028-2025-NCCT42996-1
Title
Pensions Administration Software
Status
active
Award ID
014028-2025-NCCT42996-1
Date Signed
4 Apr 2025, 00:00

Value

Amount
300,000,000
Currency
GBP

Recorded locations

  • Buyer location · Norwich · UKH15 · NR12DH · United Kingdom
  • Delivery location · UK

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-047272-2025-04-09T15:13:37+01:00compiled ·