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PROCUREMENT OPPORTUNITY

Brand Health and Campaign Tracking Services

Ordnance Survey Limited · compiled

Tender information last checkedLast checked 29 Sept 2026, 19:22.

Opportunity overview

Ordnance Survey Ltd is Britain’s mapping agency and is responsible for the surveying, production, maintenance and marketing of a wide range of geographic information, relied on by government, business and individuals. Further information on us can be found on our website.OS requires a market research agency that can conduct quantitative brand tracking research into a clear report with actionable recommendations for how to improve. This research should not seek to duplicate our existing customer sentiment programme which already captures perceptions of OS amongst our current customers.The term of the contract will be for 2 years, with an option to extend the contract annually for a further 3 years.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Brand Ignite Limited

Match pending…
Contract value
£507k
Awarded
Not supplied
Contract signed
6 Feb 2025
Award ID
003995-2025-BS0207-1
Status
active
Location
Leicester, UK, United Kingdom

Classification

  • CPV79310000 — Market research services

Lots

  • Ordnance Survey Ltd is Britain’s mapping agency and is responsible for the surveying, production, maintenance and marketing of a wide range of geographic information, relied on by government, business and individuals. Further information on us can be found on our website http://www.os.uk. OS is a private limited company (company registration number 09121572), and the entire share capital is owned by the Department for Science, Innovation and Technology. Research Brief: Measuring Ordnance Surveys’ brand health and campaign success. Project Background Ordnance Survey (OS) trusted location data and expertise is helping to build a modern digital Britain, which can show the world how to see a better place; by creating sustainable, healthy, and connected societies. Whether it’s helping more people to enjoy healthier lives outdoors, managing climate change risk, or connecting people to public services, our customers use location intelligence to get a greater understanding of the places where we live and work. We have bold ambitions and an exciting vision for our future: To be recognised as world leaders in geospatial services, creating location insight for positive impact. There are three customer groups that are critical to achieving our vision and that will ensure our future success and growth: · Leisure customers (those seeking to have fun outside); · Public Sector decision makers (those requiring location-based information to inform decisions); and · Business customers (those seeking to build solutions using Ordnance Survey data or using data to inform decisions). OS campaigns and marketing activities for 2024 are focused on growing the use of our data and services amongst these audiences by increasing awareness of what we can offer and what we do. To understand the success of our marketing activities, OS is seeking an innovative research agency with an established approach to measuring brand funnel metrics and other brand health indicators with a view to understanding the return on investment from campaign activities being conducted over the next 5 years. OS requires a market research agency that can conduct quantitative brand tracking research into a clear report with actionable recommendations for how to improve. This research should not seek to duplicate our existing customer sentiment programme which already captures perceptions of OS amongst our current customers.The duration of the contract is two years with the option to extend for a further three years, subject to performance. The total contract value is £522,000. OS cannot guarantee volume or spend.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
BS.0207
Status
complete
Has Recurrence
Yes
Review Details
In accordance with Regulation 86 (notices of decisions to award a contract), Regulation 87 (standstill period) and Regulations 91 (enforcement of duties through the Court) of the Public Contracts Regulations 2015 (as amended).
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Bid Opening

Date
5 Aug 2024, 12:00

Address

Street Address
Southampton

Legal basis

Id
32014L0024
Scheme
CELEX

Recurrence

Description
Estimated timing for further notices to be published: 2 to 3years

Expected award period

Starts
5 Aug 2024, 12:00

Tender Period

Ends
5 Aug 2024, 12:00

Classification

Id
79310000
Scheme
CPV
Description
Market research services

Submission terms

Languages

en

Submission Method

written

Selection criteria

Criteria

Criterion 1
Type
suitability
Description
Selection criteria as stated in the procurement documents

Applies To

supplier

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
Yes
Has Renewal
Yes
Description
Ordnance Survey Ltd is Britain’s mapping agency and is responsible for the surveying, production, maintenance and marketing of a wide range of geographic information, relied on by government, business and individuals. Further information on us can be found on our website http://www.os.uk. OS is a private limited company (company registration number 09121572), and the entire share capital is owned by the Department for Science, Innovation and Technology. Research Brief: Measuring Ordnance Surveys’ brand health and campaign success. Project Background Ordnance Survey (OS) trusted location data and expertise is helping to build a modern digital Britain, which can show the world how to see a better place; by creating sustainable, healthy, and connected societies. Whether it’s helping more people to enjoy healthier lives outdoors, managing climate change risk, or connecting people to public services, our customers use location intelligence to get a greater understanding of the places where we live and work. We have bold ambitions and an exciting vision for our future: To be recognised as world leaders in geospatial services, creating location insight for positive impact. There are three customer groups that are critical to achieving our vision and that will ensure our future success and growth: · Leisure customers (those seeking to have fun outside); · Public Sector decision makers (those requiring location-based information to inform decisions); and · Business customers (those seeking to build solutions using Ordnance Survey data or using data to inform decisions). OS campaigns and marketing activities for 2024 are focused on growing the use of our data and services amongst these audiences by increasing awareness of what we can offer and what we do. To understand the success of our marketing activities, OS is seeking an innovative research agency with an established approach to measuring brand funnel metrics and other brand health indicators with a view to understanding the return on investment from campaign activities being conducted over the next 5 years. OS requires a market research agency that can conduct quantitative brand tracking research into a clear report with actionable recommendations for how to improve. This research should not seek to duplicate our existing customer sentiment programme which already captures perceptions of OS amongst our current customers.The duration of the contract is two years with the option to extend for a further three years, subject to performance. The total contract value is £522,000. OS cannot guarantee volume or spend.

Options

Description
The term of the contract will be for 2 years, with an option to extend the contract annually for a further 3 years. Therefore if all extensions were taken the full term of the contract would be for 5 years.

Renewal

Description
The term of the contract will be for 2 years, with an option to extend the contract annually for a further 3 years. Therefore if all extensions were taken the full term of the contract would be for 5 years.

Award criteria

Criteria

Criterion 1
Type
price

Contract period

Duration In Days
1,440

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKJ
Entry 2
Region
UKJ

Additional Classifications

Entry 1
Id
79310000
Scheme
CPV
Description
Market research services

Published documents

Entry 1
Id
economic1
Document Type
economicSelectionCriteria
Entry 2
Id
technical1
Document Type
technicalSelectionCriteria

Planning and budget

Budget

Finance

Entry 1
Id
1
Description
BS0207

Related lots

1

Financing Party

Id
GB-FTS-172
Name
European Union

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-5981
Name
Ordnance Survey Limited

Roles

buyer

Address

Region
UKJ32
Locality
Southampton
Postal Code
SO16 0AS
Country Name
United Kingdom
Street Address
Explorer House, Adanac Drive

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Scheme
COFOG
Description
10

Identifier

Legal Name
Ordnance Survey Limited

Contact

Name
Caroline Eadie
Organisation 2
Id
GB-FTS-100261
Name
High Courts of Justice

Roles

reviewBody

Address

Locality
London
Postal Code
WC2A2LL
Country Name
United Kingdom
Street Address
The Royal Court of Justice

Identifier

Legal Name
High Courts of Justice
Organisation 3
Id
GB-FTS-172
Name
European Union

Roles

funder
Organisation 4
Id
GB-FTS-137257
Name
Brand Ignite Limited

Roles

supplier

Address

Region
UK
Locality
Leicester
Country Name
United Kingdom
Street Address
Park House, 37 Clarence Street, Leicester, LE1 3RW

Details

Scale
sme

Identifier

Legal Name
Brand Ignite Limited

Award information

Award 1
Id
003995-2025-BS0207-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-137257
Name
Brand Ignite Limited

Related lots

1

Contracts and changes

Entry 1
Id
003995-2025-BS0207-1
Status
active
Award ID
003995-2025-BS0207-1
Date Signed
6 Feb 2025, 00:00

Value

Amount
507,000
Currency
GBP

Recorded locations

  • Buyer location · Southampton · UKJ32 · SO16 0AS · United Kingdom
  • Delivery location · UKJ

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-047112-2025-02-06T15:02:39Zcompiled ·