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PROCUREMENT OPPORTUNITY

HAC5988 TOWER HAMLETS SINGLE HOMELESS HOSTELS

Tower Hamlets · compiled

Tender information last checkedLast checked 29 Sept 2026, 19:22.

Opportunity overview

The London Borough of Tower Hamlets is inviting tenders for the provision of Single homeless Hostels. Integrated Commissioning is seeking to competitively tender five new contracts for the delivery of this housing related support (HRS) services for 341 single homeless people across the Borough. This Tender consist of 5 Lots • Lot 1 Medium-High Support Male Only (Founders House, 123 units) • Lot 2 Medium-High Support Female Only (Riverside House, 60 units) • Lot 3 High-Complex Support Mixed Hostel (minimum of 87 units) Bidder must have own building/buildings to deliver the support service from • Lot 4 CQC Registered Male Only Wet Hostel (minimum of 35 units) Bidder must have own building/buildings to deliver the support service from • Lot 5 Long-stay Mixed Hostel with Support (minimum of 33 units) Bidder must have own building/buildings to deliver the support service from. The contract period is 3 years with three optional 1 yr extensions.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

The Salvation Army Trustee Company

Match pending…
Contract value
£6.1m
Awarded
Not supplied
Contract signed
23 Sept 2024
Award ID
065390-2025-HAC5988-1
Status
active
Location
London, UKI42, SE5 8FJ, United Kingdom

The Salvation Army Trustee Company

Match pending…
Contract value
£3.6m
Awarded
Not supplied
Contract signed
10 Feb 2025
Award ID
065390-2025-HAC5988-2
Status
active
Location
London, UKI42, SE5 8FJ, United Kingdom

Providence Row Housing Association

Matched by exact name
Contract value
£4.1m
Awarded
Not supplied
Contract signed
23 Sept 2024
Award ID
065390-2025-HAC5988-3
Status
active
Location
London, UKI, E2 6HD, United Kingdom

Providence Row Housing Association

Matched by exact name
Contract value
£2m
Awarded
Not supplied
Contract signed
23 Sept 2024
Award ID
065390-2025-HAC5988-5
Status
active
Location
London, UKI, E2 6HD, United Kingdom

Providence Row Housing Association

Matched by exact name
Contract value
£3.7m
Awarded
Not supplied
Contract signed
23 Sept 2024
Award ID
065390-2025-HAC5998-4
Status
active
Location
London, UKI, E2 6HD, United Kingdom

Classification

  • CPV85311000 — Social work services with accommodation
  • CPV98000000 — Other community, social and personal services

Lots

  • Medium-High Support Male OnlyValue not stated
  • Lot 2 Medium-High Support Female Only (Riverside Complex)Value not stated
  • Lot 3 High-Complex Support Mixed HostelValue not stated
  • Lot 4 CQC Registered Male Only Wet HostelValue not stated
  • Lot 5 Long-stay Mixed Hostel with SupportValue not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DN728025
Status
complete
Has Recurrence
Yes
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Bid Opening

Date
17 Jul 2024, 12:00

Legal basis

Id
32014L0024
Scheme
CELEX

Lot Details

Maximum Lots Bid Per Supplier
9,999,999

Expected award period

Starts
17 Jul 2024, 12:00

Tender Period

Ends
17 Jul 2024, 12:00

Classification

Id
85311000
Scheme
CPV
Description
Social work services with accommodation

Submission terms

Languages

en

Submission Method

electronicSubmission

Lots and requirements

Entry 1
Id
1
Title
Medium-High Support Male Only
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
The provider will offer 123 units of supported accommodation for men. The support service will be provided 24 hours a day, seven days a week, for 365 days a year. A core service should be available between the hours of 9 am in the morning until 11 pm in the evening with waking night cover able to respond to emergencies in the evening until 9 am in the morning. There will be a minimum of two staff on shift at any one time across the service. Residents will receive a minimum of 3- 5 flexible hours of support to each week. Out of hours cover will be available to the staff in the support service at times of emergencies.

Renewal

Description
36 months with the option to extend for up to an additional 36 months in three increments of 12 months (36 months + 12 months + 12 months + 12 months).

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
60
Criterion 2
Name
Social Value
Type
quality
Description
10
Criterion 3
Type
price
Description
30

Contract period

Duration In Days
1,080

Submission terms

Variant Policy
notAllowed
Entry 2
Id
2
Title
Lot 2 Medium-High Support Female Only (Riverside Complex)
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
The provider will offer 60 units of supported accommodation for women. The support service will be provided 24 hours a day, seven days a week, for 365 days a year. A core service should be available between the hours of 9 am in the morning until 11 pm in the evening with waking night cover able to respond to emergencies in the evening until 9 am in the morning. There will be a minimum of two staff on shift at any one time across the service. Residents will receive a minimum of 3-5 flexible hours of support to each week. Out of hours cover will be available to the staff in the support service at times of emergencies

Renewal

Description
36 months with the option to extend for up to an additional 36 months in three increments of 12 months (36 months + 12 months + 12 months + 12 months).

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
60
Criterion 2
Name
Social Value
Type
quality
Description
10
Criterion 3
Type
price
Description
30

Contract period

Duration In Days
1,080

Submission terms

Variant Policy
notAllowed
Entry 3
Id
3
Title
Lot 3 High-Complex Support Mixed Hostel
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
The provider will offer a minimum of 87 units of supported accommodation for men and women in a building or buildings identified by the bidder. The support service will be provided 24 hours a day, seven days a week, for 365 days a year. A core service should be available between the hours of 9 am in the morning until 11 pm in the evening with waking night cover able to respond to emergencies in the evening until 9 am in the morning. There will be a minimum of two staff on shift at any one time across the service. Residents will receive a minimum of 3- 5 flexible hours of support to each week. Out of hours cover will be available to the staff in the support service at times of emergencies

Renewal

Description
36 months with the option to extend for up to an additional 36 months in three increments of 12 months (36 months + 12 months + 12 months + 12 months).

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
50
Criterion 2
Name
Presentation
Type
quality
Description
10
Criterion 3
Name
Social Value
Type
quality
Description
10
Criterion 4
Type
price
Description
30

Contract period

Duration In Days
1,080

Submission terms

Variant Policy
notAllowed
Entry 4
Id
4
Title
Lot 4 CQC Registered Male Only Wet Hostel
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
The provider will offer a minimum of 35 units of supported accommodation for men and women in a building or buildings identified by the bidder. The support service will be provided 24 hours a day, seven days a week, for 365 days a year. A core service should be available between the hours of 9 am in the morning until 11 pm in the evening with waking night cover able to respond to emergencies in the evening until 9 am in the morning. There will be a minimum of two staff on shift at any one time across the service. Residents will receive a minimum of 3- 5 flexible hours of support to each week. In addition the service will need to provide 25 enhanced cleaning/ personal care type hours to respond to service user needs Out of hours cover will be available to the staff in the support service at times of emergencies.

Renewal

Description
36 months with the option to extend for up to an additional 36 months in three increments of 12 months (36 months + 12 months + 12 months + 12 months).

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
50
Criterion 2
Name
Social Value
Type
quality
Description
10
Criterion 3
Name
Presentation
Type
quality
Description
10
Criterion 4
Type
price
Description
30

Contract period

Duration In Days
1,080

Submission terms

Variant Policy
notAllowed
Entry 5
Id
5
Title
Lot 5 Long-stay Mixed Hostel with Support
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
The provider will offer a minimum of 33 units of supported accommodation for men and women in a building or buildings identified by the bidder. The support service will be provided 24 hours a day, seven days a week, for 365 days a year. A core service should be available between the hours of 9 am in the morning until 11 pm in the evening with waking night cover able to respond to emergencies in the evening until 9 am in the morning. There will be a minimum of two staff on shift at any one time across the service. Residents will receive a minimum of 3- 5 flexible hours of support to each week. Out of hours cover will be available to the staff in the support service at times of emergencies

Renewal

Description
36 months with the option to extend for up to an additional 36 months in three increments of 12 months (36 months + 12 months + 12 months + 12 months).

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
50
Criterion 2
Name
Social Value
Type
quality
Description
10
Criterion 3
Name
Presentation
Type
quality
Description
10
Criterion 4
Type
price
Description
30

Contract period

Duration In Days
1,080

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKI42
Entry 2
Region
UKI

Additional Classifications

Entry 1
Id
98000000
Scheme
CPV
Description
Other community, social and personal services
Item 2
Id
2
Related Lot
2

Delivery locations

Entry 1
Region
UKI42
Entry 2
Region
UKI

Additional Classifications

Entry 1
Id
98000000
Scheme
CPV
Description
Other community, social and personal services
Item 3
Id
3
Related Lot
3

Delivery locations

Entry 1
Region
UKI42
Entry 2
Region
UKI

Additional Classifications

Entry 1
Id
98000000
Scheme
CPV
Description
Other community, social and personal services
Item 4
Id
4
Related Lot
4

Delivery locations

Entry 1
Region
UKI42
Entry 2
Region
UKI

Additional Classifications

Entry 1
Id
98000000
Scheme
CPV
Description
Other community, social and personal services
Item 5
Id
5
Related Lot
5

Delivery locations

Entry 1
Region
UKI42
Entry 2
Region
UKI

Additional Classifications

Entry 1
Id
98000000
Scheme
CPV
Description
Other community, social and personal services

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-1324
Name
Tower Hamlets

Roles

buyer

Address

Region
UKI42
Locality
London
Postal Code
E14 2BG
Country Name
United Kingdom
Street Address
Mulberry Place

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Tower Hamlets

Contact

Name
Ms Phyllis Addo
Telephone
+44 2073645000
Organisation 2
Id
GB-FTS-2734
Name
The Royal Courts of Justice

Roles

reviewBody

Address

Locality
London
Postal Code
WC2A 2LL
Country Name
United Kingdom

Identifier

Legal Name
The Royal Courts of Justice
Organisation 3
Id
GB-FTS-116050
Name
Tower Hamlets Procurement

Roles

mediationBody

Address

Locality
London
Country Name
United Kingdom
Street Address
160 White Chapel Road

Identifier

Legal Name
Tower Hamlets Procurement
Organisation 4
Id
GB-FTS-99595
Name
Tower Hamlets

Roles

buyer

Address

Region
UKI42
Locality
London
Postal Code
E1 1BJ
Country Name
United Kingdom
Street Address
New Town Hall, 160 Whitechapel Road London

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Tower Hamlets

Contact

Name
Ms Morgan Hughes
Telephone
+44 2073644099
Organisation 5
Id
GB-FTS-135465
Name
The Salvation Army Trustee Company

Roles

supplier

Address

Region
UKI42
Locality
London
Postal Code
SE5 8FJ
Country Name
United Kingdom
Street Address
1 Champion Park

Details

Scale
large

Identifier

Legal Name
The Salvation Army Trustee Company
Organisation 6
Id
GB-FTS-153733
Name
Providence Row Housing Association

Roles

supplier

Address

Region
UKI
Locality
London
Postal Code
E2 6HD
Country Name
United Kingdom
Street Address
15a Kelsey Street

Details

Scale
sme

Identifier

Legal Name
Providence Row Housing Association
Organisation 7
Id
GB-FTS-161896
Name
High Court of England and Wales

Roles

reviewBody

Address

Locality
London
Postal Code
WC2A 2LL
Country Name
United Kingdom
Street Address
High Court of England and Wales , The Strand

Identifier

Legal Name
High Court of England and Wales

Award information

Award 1
Id
065390-2025-HAC5988-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-135465
Name
The Salvation Army Trustee Company

Related lots

1
Award 2
Id
065390-2025-HAC5988-2
Status
active

Suppliers

Supplier 1
Id
GB-FTS-135465
Name
The Salvation Army Trustee Company

Related lots

2
Award 3
Id
065390-2025-HAC5988-3
Status
active

Suppliers

Supplier 1
Id
GB-FTS-153733
Name
Providence Row Housing Association

Related lots

3
Award 4
Id
065390-2025-HAC5998-4
Status
active

Suppliers

Supplier 1
Id
GB-FTS-153733
Name
Providence Row Housing Association

Related lots

4
Award 5
Id
065390-2025-HAC5988-5
Status
active

Suppliers

Supplier 1
Id
GB-FTS-153733
Name
Providence Row Housing Association

Related lots

5

Contracts and changes

Entry 1
Id
065390-2025-HAC5988-1
Status
active
Award ID
065390-2025-HAC5988-1
Date Signed
24 Sept 2024, 00:00

Value

Amount
6,061,073.1
Currency
GBP
Entry 2
Id
065390-2025-HAC5988-2
Status
active
Award ID
065390-2025-HAC5988-2
Date Signed
10 Feb 2025, 00:00

Value

Amount
3,567,408
Currency
GBP
Entry 3
Id
065390-2025-HAC5988-3
Status
active
Award ID
065390-2025-HAC5988-3
Date Signed
24 Sept 2024, 00:00

Value

Amount
4,082,509.26
Currency
GBP
Entry 4
Id
065390-2025-HAC5998-4
Status
active
Award ID
065390-2025-HAC5998-4
Date Signed
24 Sept 2024, 00:00

Value

Amount
3,715,560
Currency
GBP
Entry 5
Id
065390-2025-HAC5988-5
Status
active
Award ID
065390-2025-HAC5988-5
Date Signed
24 Sept 2024, 00:00

Value

Amount
2,040,319.62
Currency
GBP

Recorded locations

  • Buyer location · London · UKI42 · E1 1BJ · United Kingdom
  • Delivery location · UKI
  • Delivery location · UKI42

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-046f9a-2025-10-14T19:53:04+01:00compiled ·