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PROCUREMENT OPPORTUNITY

Provision of Rough Sleeper Support Services for Southern Region London Managed Stations

Network Rail Infrastructure Ltd · compiled

Tender information last checkedLast checked 29 Sept 2026, 19:21.

Opportunity overview

3+1+1+1 contract to provide rough sleeper support services to Network Rail Southern Region's London Managed Stations. The service will see full time, Network Rail funded, outreach support workers spending time at Victoria and Charing Cross predominantly assisting transient and regular rough sleepers to obtain accommodation, facilitate access to healthcare and financial services and to also assist in reducing staff assaults by equipping Network Rail station staff with the support, tools and guidance to effectively support rough sleepers at our stations at times of the day when rough sleepers are most prevalent.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

St Mungo's

Match pending…
Contract value
£1.7m
Awarded
Not supplied
Contract signed
13 Feb 2025
Award ID
005124-2025-ecm_44285-1
Status
active
Location
London, UK, United Kingdom

Classification

  • CPV85322000 — Community action programme
  • CPV85000000 — Health and social work services

Lots

  • 3+1+1+1 contract to provide rough sleeper support services to Network Rail Southern Region's London Managed Stations. The service will see full time, Network Rail funded, outreach support workers spending time at Victoria and Charing Cross predominantly assisting transient and regular rough sleepers to obtain accommodation, facilitate access to healthcare and financial services and to also assist in reducing staff assaults by equipping Network Rail station staff with the support, tools and guidance to effectively support rough sleepers at our stations at times of the day when rough sleepers are most prevalent.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ecm_44285
Status
complete
Procurement Method
selective
Main Procurement Category
services
Procurement Method Details
Restricted procedure

Legal basis

Id
32014L0025
Scheme
CELEX

Techniques

Has Framework Agreement
Yes

Communication

Future Notice Date
5 Jun 2024, 00:00

Classification

Id
85322000
Scheme
CPV
Description
Community action programme

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Description
3+1+1+1 contract to provide rough sleeper support services to Network Rail Southern Region's London Managed Stations. The service will see full time, Network Rail funded, outreach support workers spending time at Victoria and Charing Cross predominantly assisting transient and regular rough sleepers to obtain accommodation, facilitate access to healthcare and financial services and to also assist in reducing staff assaults by equipping Network Rail station staff with the support, tools and guidance to effectively support rough sleepers at our stations at times of the day when rough sleepers are most prevalent.

Award criteria

Criteria

Criterion 1
Name
Comprehensiveness of Service and Proposed Strategy
Type
quality
Description
30%
Criterion 2
Name
Measurable Outcomes and Continuous Improvement
Type
quality
Description
20%
Criterion 3
Name
Resource
Type
quality
Description
10%
Criterion 4
Name
Collaboration
Type
quality
Description
10%
Criterion 5
Name
Culture
Type
quality
Description
10%
Criterion 6
Name
Sustainability
Type
quality
Description
10%
Criterion 7
Name
Innovativeness & Effectiveness
Type
quality
Description
10%
Criterion 8
Type
price
Description
40%

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
London

Delivery locations

Entry 1
Region
UKI
Entry 2
Region
UK
Entry 3
Region
UKI

Additional Classifications

Entry 1
Id
85000000
Scheme
CPV
Description
Health and social work services

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-79855
Name
Network Rail Infrastructure Ltd

Roles

buyer

Address

Region
UK
Locality
London
Postal Code
SE1 8SW
Country Name
United Kingdom
Street Address
Waterloo General Offices

Details

Classifications

Entry 1
Id
RAILWAY_SERVICES
Scheme
TED_CE_ACTIVITY
Description
Railway services

Identifier

Legal Name
Network Rail Infrastructure Ltd

Contact

Telephone
+44 1908781000
Organisation 2
Id
GB-FTS-138035
Name
St Mungo's

Roles

supplier

Address

Region
UK
Locality
London
Country Name
United Kingdom
Street Address
5th Floor 3 Thomas More Square London E1W 1YW

Details

Scale
sme

Identifier

Legal Name
St Mungo's
Organisation 3
Id
GB-FTS-495
Name
The High Court

Roles

reviewBody

Address

Locality
London
Country Name
United Kingdom

Identifier

Legal Name
The High Court

Award information

Award 1
Id
005124-2025-ecm_44285-1
Title
Provision of Rough Sleeper Support Services to Network Rail Southern London Managed Stations
Status
active

Suppliers

Supplier 1
Id
GB-FTS-138035
Name
St Mungo's

Related lots

1

Contracts and changes

Entry 1
Id
005124-2025-ecm_44285-1
Title
Provision of Rough Sleeper Support Services to Network Rail Southern London Managed Stations
Status
active
Award ID
005124-2025-ecm_44285-1
Date Signed
13 Feb 2025, 00:00

Value

Amount
1,669,757.83
Currency
GBP

Recorded locations

  • Buyer location · London · UK · SE1 8SW · United Kingdom
  • Delivery location · UK
  • Delivery location · UKI

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-046d9e-2025-02-14T12:35:08Zcompiled ·