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PROCUREMENT OPPORTUNITY

Decriminalised Parking Enforcement Back Office Support

Inverclyde Council · compiled

Tender information last checkedLast checked 29 Sept 2026, 19:20.

Opportunity overview

This Invitation to Tender is for a suitably qualified and experienced service provider to deliver the back-office system for the decriminalised parking enforcement scheme in Inverclyde, handling parking violations issued by Parking Attendants employed by Inverclyde Council and the administration of residents’ and business parking permits in accordance with the Council’s relevant Terms and Conditions. The service provider shall ensure they have the necessary licences, permits and all other statutory obligations and legal permit, permissions and consents which apply for such provision.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Imperial Civil Enforcement Solutions

Matched by normalised name
Contract value
£781.5k
Awarded
Not supplied
Contract signed
19 Sept 2024
Award ID
002678-2025-1
Status
active
Location
Northampton, UK, NN4 7HD, United Kingdom

Classification

  • CPV98351110 — Parking enforcement services
  • CPV48000000 — Software package and information systems
  • CPV48400000 — Business transaction and personal business software package

Lots

  • Inverclyde Council introduced DPE (Decriminilised Parking Enforcement) during October 2014. The scheme handles parking violations for both on and off street parking spaces operated under both free short stay parking restrictions and paid long stay parking. The average yearly Penalty Charge Notices issued throughout the area is 5,000. In April 2016 Residents’ Parking Permits were introduced in Greenock and we now have 8 permit holder zones in our 3 main town centres. Currently we issue approximately 390 residents’ parking permits per year. The permits are paperless with the vehicle details held on the Parking Attendant’s handheld computer. Within the term of the new contract we propose to introduce a Business Parking Permit Scheme where we propose to issue a maximum of 500 business parking permits per year. The number of PCNs issued are expected to increase as the result of enforcement action under the Transport (Scotland) Act 2019 for pavement parking, double parking and dropped kerb parking. The exact date for this enforcement is unknown at present. We estimate we will issue 1,000 PCNs per year. Inverclyde Council wishes to engage a Service Provider to provide back office support. It is envisaged that the successful bidder will have an established PCN processing and paperless permit systems already in operation which can accommodate the needs of Inverclyde Council. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ENV0550
Status
complete
Has Recurrence
Yes
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Bid Opening

Date
4 Jul 2024, 12:00

Legal basis

Id
32014L0024
Scheme
CELEX

Recurrence

Description
If the services are still required following expiry of this contract then it may be brought back to market.

Expected award period

Starts
4 Jul 2024, 12:00

Tender Period

Ends
4 Jul 2024, 12:00

Contract terms

Has Electronic Payment
Yes
Has Electronic Ordering
Yes
Electronic Invoicing Policy
allowed

Classification

Id
98351110
Scheme
CPV
Description
Parking enforcement services

Submission terms

Languages

en

Submission Method

electronicSubmission

Other Requirements

Requires Staff Names And Qualifications
Yes

Selection criteria

Criteria

Criterion 1
Type
suitability
Description
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract.

Applies To

supplier
Criterion 2
Type
economic
Description
4B.5.1a/4B.5.1b/4B.5.2 It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commencement of any subsequently awarded contract, the types and levels of insurance indicated below: Employer’s (Compulsory) Liability Insurance = 5M GBP Public Liability Insurance = 5M GBP Product Liability Insurance = 5M GBP Professional Risk Indemnity Insurance = 5M GBP Cyber Risk/Data Protection Insurance = 1M GBP 4B.1.2 Inverclyde Council will check the financial status of applicants by means of a Dun and Bradstreet assessment. In order to be considered, applicants must achieve one of the following: (a) Where the tenderers Dun & Bradstreet risk indicator is 3, the annual contract value should also be less than 50% of the tenderers average turnover over the preceding 2 years (with audited accounts dated within 24 months of the date of the financial check). OR (b) Where the tenderers Dun & Bradstreet is 2 or better, the annual contract value should also be less than 75% of the tenderers average turnover over the preceding 2 years (with audited accounts dated within 21 months of the date of the financial check) PLEASE NOTE THE IMPORTANT GUIDDANCE TO BIDDERS BELOW: APPLICANTS ARE STRONGLY ADVISED TO SATISFY THEMSELVES THAT THEY MEET THESE CRITERIA AS FAILURE OF THE FINANCIAL CHECK WILL MEAN THAT THEIR APPLICATION WILL NOT BE CONSIDERED FURTHER. APPLICANTS SHOULD ALSO SATISFY THEMSELVES THAT THEIR DUN AND BRADSTREET RATINGS ARE CORRECT AND IT IS THE APPLICANT’S RESPONIBILITY TO RAISE ANY QUERIES WITH DUN AND BRADSTREET IF THEY FEEL A CORRECTION IS REQUIRED. THE COUNCIL WILL RELY ON THE RISK RATING IT OBTAINS AT THE TIME IT PERFORMS THE D&B FINANCIAL CHECK. You must provide your average yearly turnover for the last 2 years. Turnover must be provided from your audited accounts. Turnover from unaudited accounts or part year turnover will not be accepted. If you are unable to provide the turnover information required due to being exempt from submission of full audited accounts, please provide an explanation on why you are exempt in response to this question. If you have responded that you are exempt from submitting full audited accounts, please confirm that you will be prepared to submit alternative information and documentation on your financial position should this be required at any point. This information could be required at selection or in the event that the bidder is identified as the preferred bidder. For the avoidance of doubt, the ‘annual contract value’ for the purposes of this financial test is 50,000 GBP.

Applies To

supplier
Criterion 3
Type
technical
Minimum
4C.1.2 Bidders will be required to provide 2 examples of services carried out in the past 3 years that demonstrate that they have relevant experience to deliver decriminalised parking enforcement back office support. The examples provided must be of a similar size and nature to this contract opportunity.
Description
4D.1 QUALITY ASSURANCE The bidder must hold a UKAS (or equivalent) accredited independent third party certificate of compliance in accordance with BS EN ISO 9001 (or equivalent), OR The bidder must have the following: A documented policy regarding quality management. The policy must set out responsibilities for quality management demonstrating that the bidder has, and continues to implement, a quality management policy that is authorised by their Chief Executive, or equivalent, which is periodically reviewed at a senior management level. The policy must be relevant to the nature and scale of the work to be undertaken and set out responsibilities for quality management throughout the organisation. 4D.1 HEALTH & SAFETY The bidder must hold a UKAS (or equivalent), accredited independent third party certificate of compliance in accordance with BS OHSAS 18001 (or equivalent) or have, within the last 12 months, successfully met the assessment requirements of a construction-related scheme in registered membership of the Safety Schemes in Procurement (SSIP) forum OR hold the information contained in the supplier attachment area in PCS-T (file name "Contract Notice Additional Information") 4D.2 ENVIRONMENTAL MANAGEMENT The Bidder must hold a UKAS (or equivalent) accredited independent third party certificate of compliance with BS EN ISO 14001 (or equivalent) or a valid EMAS (or equivalent) certificate OR hold the information contained in the buyer attachment area in PCS-T (file name "Contract Information Additional Information").

Applies To

supplier

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
Inverclyde Council introduced DPE (Decriminilised Parking Enforcement) during October 2014. The scheme handles parking violations for both on and off street parking spaces operated under both free short stay parking restrictions and paid long stay parking. The average yearly Penalty Charge Notices issued throughout the area is 5,000. In April 2016 Residents’ Parking Permits were introduced in Greenock and we now have 8 permit holder zones in our 3 main town centres. Currently we issue approximately 390 residents’ parking permits per year. The permits are paperless with the vehicle details held on the Parking Attendant’s handheld computer. Within the term of the new contract we propose to introduce a Business Parking Permit Scheme where we propose to issue a maximum of 500 business parking permits per year. The number of PCNs issued are expected to increase as the result of enforcement action under the Transport (Scotland) Act 2019 for pavement parking, double parking and dropped kerb parking. The exact date for this enforcement is unknown at present. We estimate we will issue 1,000 PCNs per year. Inverclyde Council wishes to engage a Service Provider to provide back office support. It is envisaged that the successful bidder will have an established PCN processing and paperless permit systems already in operation which can accommodate the needs of Inverclyde Council. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Renewal

Description
Inverclyde Council reserve the right to extend the contract on three (3) separate 12 month extension periods.

Award criteria

Criteria

Criterion 1
Name
Proposed Methodology
Type
quality
Description
5%
Criterion 2
Name
Performance
Type
quality
Description
3%
Criterion 3
Name
System Requirements/Communication with the System
Type
quality
Description
2%
Criterion 4
Name
Notice Processing/Software
Type
quality
Description
2%
Criterion 5
Name
Cash Receipting/Financial Management
Type
quality
Description
1%
Criterion 6
Name
Additional System Functionality
Type
quality
Description
0.5%
Criterion 7
Name
Support
Type
quality
Description
0.5%
Criterion 8
Name
Risk
Type
quality
Description
1%
Criterion 9
Name
Fair Work First
Type
quality
Description
2%
Criterion 10
Name
Social Value - Outcome Menu
Type
quality
Description
2%
Criterion 11
Name
Social Value - Supporting Methodology
Type
quality
Description
1%
Criterion 12
Type
price
Description
80

Contract period

Duration In Days
1,080

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKM83
Entry 2
Region
UKM83

Additional Classifications

Entry 1
Id
48000000
Scheme
CPV
Description
Software package and information systems
Entry 2
Id
48400000
Scheme
CPV
Description
Business transaction and personal business software package

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-52718
Name
Inverclyde Council

Roles

buyer
centralPurchasingBody

Address

Region
UKM83
Locality
Greenock
Postal Code
PA15 1LX
Country Name
United Kingdom
Street Address
Procurement, Municipal Buildings, Clyde Square

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Inverclyde Council

Contact

Name
Procurement Team
Telephone
+44 1475712634
Organisation 2
Id
GB-FTS-397
Name
Greenock Sheriff Court and Justice of the Peace Court

Roles

reviewBody

Address

Locality
Greenock
Postal Code
PA15 1TR
Country Name
United Kingdom
Street Address
Sheriff Court House, 1 Nelson Street

Identifier

Legal Name
Greenock Sheriff Court and Justice of the Peace Court
Organisation 3
Id
GB-FTS-136363
Name
Imperial Civil Enforcement Solutions

Roles

supplier

Address

Region
UK
Locality
Northampton
Postal Code
NN4 7HD
Country Name
United Kingdom
Street Address
Century House, 1 The Lakes

Details

Scale
sme

Identifier

Legal Name
Imperial Civil Enforcement Solutions

Contact

Fax Number
+44 1179252515
Telephone
+44 1173113149

Award information

Award 1
Id
002678-2025-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-136363
Name
Imperial Civil Enforcement Solutions

Related lots

1

Contracts and changes

Entry 1
Id
002678-2025-1
Status
active
Award ID
002678-2025-1
Date Signed
20 Sept 2024, 00:00

Value

Amount
781,450
Currency
GBP

Recorded locations

  • Buyer location · Greenock · UKM83 · PA15 1LX · United Kingdom
  • Delivery location · UKM83

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-046d61-2025-01-27T11:44:26Zcompiled ·