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PROCUREMENT OPPORTUNITY

NEPO311 Water Retail Services

THE ASSOCIATION OF NORTH EAST COUNCILS LIMITED · compiled

Tender information last checkedLast checked 29 Sept 2026, 19:16.

Opportunity overview

The Association of North East Councils Trading as the North East Procurement Organisation (NEPO) Is seeking tenders for water retail services. At the time of submitting an SQ, and throughout the life of the Framework Agreement, tenderers must hold a valid Water Supply and Sewerage Licence with the appropriate retail authorisation, as issued by Ofwat. Also included within the scope of the Framework Agreement is the provision of Automatic Meter Reading and associated services and systems. The Framework Agreement will also include provisions for assisting in the reduction of consumption and supporting users efficiency schemes.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Contract value
£120m
Awarded
Not supplied
Contract signed
19 Feb 2025
Award ID
012712-2025-1
Status
active
Identifier
GB-COH 03017251
Location
Durham, UK, DH1 5FJ, United Kingdom

Classification

  • CPV65100000 — Water distribution and related services
  • CPV65000000 — Public utilities
  • CPV71800000 — Consulting services for water-supply and waste consultancy

Lots

  • NEPO are using a two-stage, restricted procedure for this Framework Agreement. The first is a Selection Questionnaire which will be used to shortlist organisations. It should be noted that one of the key mandatory criteria at Selection Questionnaire stage is for organisations to hold a relevant Water Supply and Sewerage Licences with the appropriate retail authorisation, as issued by Ofwat. The Selection Questionnaire document also contains an ITT overview that sets out the high-level requirements of the Framework Agreement. This document will allow organisations to determine if they are interested in this opportunity and consider whether they have the required capability and capacity to deliver the Framework Agreement prior to submitting a Selection Questionnaire. The Framework Contract will be a sole supplier Framework Contract with one Lot. Those organisations shortlisted from the Selection Questionnaire and invited to tender will be evaluated in accordance with Award Criteria contained within the Invitation to Tender documents. The opportunity can be accessed via the NEPO eTender system (Open). Suppliers wishing to be considered for this Framework Contract must register their expression of interest and submit the selection questionnaire and tender response through the Open eTendering System. If not already registered, suppliers should register on the Open eTendering System at https://www.open-uk.org/ Selection Questionnaire and Tender responses must be submitted using the link above. Selection Questionnaire and Tender responses submitted via postal or email methods will not be accepted. If you need technical assistance from the Open Support team, this can be requested via open.support@nepo.org PLEASE NOTE: Open is accessible 24/7 however, technical support is available Monday - Thursday 8:30 - 5pm and Friday 8.30 - 4.30pm For guidance on how to submit your response through Open, please visit https://www.openhub.org/training to access the available Training Guides.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
NEPO311
Status
complete
Has Recurrence
Yes
Procurement Method
selective
Main Procurement Category
services
Procurement Method Details
Restricted procedure

Covered By

GPA

Legal basis

Id
32014L0024
Scheme
CELEX

Techniques

Has Framework Agreement
Yes

Framework Agreement

Maximum Participants
1

Second Stage

Invitation Date
11 Nov 2024, 00:00

Tender Period

Ends
23 Oct 2024, 12:00

Communication

Future Notice Date
23 Sept 2024, 00:00

Classification

Id
65100000
Scheme
CPV
Description
Water distribution and related services

Submission terms

Languages

en

Submission Method

electronicSubmission

Participation Fees

Entry 1
Id
1

Type

document

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
NEPO are using a two-stage, restricted procedure for this Framework Agreement. The first is a Selection Questionnaire which will be used to shortlist organisations. It should be noted that one of the key mandatory criteria at Selection Questionnaire stage is for organisations to hold a relevant Water Supply and Sewerage Licences with the appropriate retail authorisation, as issued by Ofwat. The Selection Questionnaire document also contains an ITT overview that sets out the high-level requirements of the Framework Agreement. This document will allow organisations to determine if they are interested in this opportunity and consider whether they have the required capability and capacity to deliver the Framework Agreement prior to submitting a Selection Questionnaire. The Framework Contract will be a sole supplier Framework Contract with one Lot. Those organisations shortlisted from the Selection Questionnaire and invited to tender will be evaluated in accordance with Award Criteria contained within the Invitation to Tender documents. The opportunity can be accessed via the NEPO eTender system (Open). Suppliers wishing to be considered for this Framework Contract must register their expression of interest and submit the selection questionnaire and tender response through the Open eTendering System. If not already registered, suppliers should register on the Open eTendering System at https://www.open-uk.org/ Selection Questionnaire and Tender responses must be submitted using the link above. Selection Questionnaire and Tender responses submitted via postal or email methods will not be accepted. If you need technical assistance from the Open Support team, this can be requested via open.support@nepo.org PLEASE NOTE: Open is accessible 24/7 however, technical support is available Monday - Thursday 8:30 - 5pm and Friday 8.30 - 4.30pm For guidance on how to submit your response through Open, please visit https://www.openhub.org/training to access the available Training Guides.

Renewal

Description
It is anticipated that this Framework Contract will be renewed prior to its conclusion. Framework Contract Period: 36 months supply contract commencing 1st April 2025, with the option to extend for a further 1 x 12 months.

Award criteria

Criteria

Criterion 1
Type
price

Contract period

Duration In Days
1,440

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UK
Entry 2
Region
UK
Entry 3
Region
UK

Additional Classifications

Entry 1
Id
65000000
Scheme
CPV
Description
Public utilities
Entry 2
Id
71800000
Scheme
CPV
Description
Consulting services for water-supply and waste consultancy

Published documents

Entry 1
Id
economic
Document Type
economicSelectionCriteria
Entry 2
Id
technical
Document Type
technicalSelectionCriteria

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-5485
Name
THE ASSOCIATION OF NORTH EAST COUNCILS LIMITED

Roles

buyer
centralPurchasingBody

Address

Region
UK
Locality
DURHAM
Postal Code
DH15UL
Country Name
United Kingdom
Street Address
Durham County Council,C/o Ros Layfield, Legal & Democr

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
THE ASSOCIATION OF NORTH EAST COUNCILS LIMITED
No Identifier Rationale
notOnAnyRegister

Contact

Name
Laura Kyle
Telephone
+44 1916380040
Organisation 2
Id
GB-FTS-52433
Name
THE ASSOCIATION OF NORTH EAST COUNCILS LIMITED

Roles

buyer
centralPurchasingBody

Address

Region
UK
Locality
Gateshead
Postal Code
NE8 3DF
Country Name
United Kingdom
Street Address
Northern Design Centre, Abbots Hill, Baltic Business Quarter

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
THE ASSOCIATION OF NORTH EAST COUNCILS LIMITED
No Identifier Rationale
notOnAnyRegister

Contact

Name
Marie Forster
Telephone
+44 1916380040
Organisation 3
Id
GB-FTS-44382
Name
NEPO

Roles

reviewBody

Address

Locality
Gateshead
Postal Code
NE8 3DF
Country Name
United Kingdom
Street Address
Northern Design Centre, Abbots Hill, Baltic Business Quarter

Identifier

Legal Name
NEPO

Contact

Telephone
+44 1916380040
Organisation 4
Id
GB-FTS-142424
Name
THE ASSOCIATION OF NORTH EAST COUNCILS LIMITED

Roles

buyer
centralPurchasingBody

Address

Region
UK
Locality
Gateshead
Postal Code
NE83DF
Country Name
United Kingdom
Street Address
Northern Design Centre

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
THE ASSOCIATION OF NORTH EAST COUNCILS LIMITED
No Identifier Rationale
notOnAnyRegister

Contact

Name
Marie Forster
Organisation 5
Id
GB-COH-03017251
Name
Anglian Water Business (National) Limited

Roles

supplier

Address

Region
UK
Locality
Durham
Postal Code
DH1 5FJ
Country Name
United Kingdom
Street Address
Northumbria House, Abbey Road, Pity Me

Details

Scale
large

Identifier

Id
03017251
Scheme
GB-COH
Legal Name
Anglian Water Business (National) Limited

Award information

Award 1
Id
012712-2025-1
Status
active

Suppliers

Supplier 1
Id
GB-COH-03017251
Name
Anglian Water Business (National) Limited

Related lots

1

Contracts and changes

Entry 1
Id
012712-2025-1
Status
active
Award ID
012712-2025-1
Date Signed
19 Feb 2025, 00:00

Value

Amount
120,000,000
Currency
GBP

Recorded locations

  • Buyer location · Gateshead · UK · NE83DF · United Kingdom
  • Delivery location · UK

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-045a16-2025-04-03T10:43:49+01:00compiled ·