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PROCUREMENT OPPORTUNITY

710845451 - In-Service Support (ISS) for Legacy Internal Communications Systems

Ministry of Defence · compiled

Tender information last checkedLast checked 29 Sept 2026, 19:14.

Opportunity overview

In-service support, including OEM spares, repairs and technical support of a range of legacy master equipment encompassing CCTV, PABX, Flight Deck Comms, RICE 1&2, Main Broadcast and IR comms are deployed on RN, RFA surface platforms as well as subsurface platforms.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Total Integrated Solutions Ltd

Matched by exact name
Contract value
£630.9k
Awarded
Not supplied
Contract signed
19 Dec 2024
Award ID
000239-2025-710845451-1
Status
active
Identifier
00490674
Location
Mansfield, Nottinghamshire, NG18 5BU, United Kingdom

Total Integrated Solutions Ltd

Matched by exact name
Contract value
£10m
Awarded
Not supplied
Contract signed
14 Mar 2024
Award ID
013916-2024-710845451-1
Status
active
Location
Mansfield, UKF14, NG18 5BU, United Kingdom

Classification

  • TED_SERVICE_CATEGORY_DEFENCE3 — Defence services, military defence services and civil defence services
  • CPV50334400 — Communications system maintenance services

Lots

  • The replacement contract will provide continued in-service support of the systems and legacy equipment currently satisfied under the CSA/1097 Contract. There is a requirement for continuation of OEM spares, repairs and technical support for equipment covered by the extant CSA/1097 contract. CCTV, PABX, Flight Deck Comms, RICE 1&2, Main Broadcast and IR comms are deployed on RN, RFA surface platforms as well as subsurface platforms. The replacement contract has an estimated value of up to £10 million (Ten Million Pounds Sterling, ex VAT) and will have a term of 5 (five) years with 2 (two) option years to align with the Authority’s obsolescence management plan and technical refreshes in respect of the equipment.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
710845451
Status
complete
Procurement Method
limited
Main Procurement Category
services
Procurement Method Details
Negotiated without publication of a contract notice
Why this procedure was chosen
The Communications & Situational Awareness (CSA) Project Team within Defence Equipment & Support (DE&S), part of the UK Ministry of Defence, (“the Authority”) intends to place a new support contract with Total Integrated Solutions Limited (TIS Ltd) (the “Company”) for continued in-service support of a range of legacy master equipment encompassing CCTV, PABX, Flight Deck Comms, RICE 1&2, Main Broadcast and IR comms deployed on RN, RFA surface platforms as well as subsurface platforms. In accordance with Regulation 4 of the Defence and Security Contracts (Amendment) (EU Exit) 2019 Regulations (SI 2019/697) this procurement is regulated under the provisions of the Defence and Security Public Contracts Regulations 2011 as amended (by SI 2019/697 and SI 2020/1450). Prior publication of a contract notice in the official Journal of the European Union is no longer appropriate. It is considered that the award of contract without prior publication of a contract notice in the UK e-notification service (as required by the relevant legislation) is lawful in accordance with regulation 16(1)(a)(ii) of the Defence and Security Public Contracts Regulations 2011 for technical reasons. The replacement contract will provide continued in-service support of the systems and legacy equipment currently satisfied under the CSA/1097 Contract. There is a requirement for continuation of OEM spares, repairs and technical support for equipment covered by the extant CSA/1097 contract. CCTV, PABX, Flight Deck Comms, RICE 1&2, Main Broadcast and IR comms are deployed on RN, RFA surface platforms as well as subsurface platforms. The replacement contract has an estimated value of up to £10 million (Ten Million Pounds Sterling, ex VAT) and will have a term of 5 (five) years with 2 (two) option years to align with the Authority’s obsolescence management plan and technical refreshes in respect of the equipment. It is considered that for technical reasons this contract can be placed with TIS Limited as only TIS has the required technical knowledge, expertise and the specific know-how that is necessary to meet this requirement which they have gained over many years in order to support, manufacture, repair and maintain the legacy equipment’s that are within the end of life stage and will be taken out of service iaw the Fleet programme. TIS have produced and own the proprietary rights to their own drawings, procedures, job instructions, work instructions, wiring loom boards, test interfaces, casting patterns and jigs that have been produced and are necessary in order to fulfil the Authority’s requirements. The Authority does not have a right to obtain the necessary information/documentation from TIS Ltd. TIS Ltd are the only company with the capability to manufacture the majority of the internal communications as they are the Original Equipment Manufacturer and Design Authority for some equipment and the legacy drawings and technical documentation available to the authority is mostly out of date, incomplete and lacking in maturity. In order to maintain continuity and support, TIS has procured drawings, jigs & tools from other OEMs who cease to exist to retain the Design Authority support to key components such as watertight communication units and own artworks for hundreds of PECs that require manufacture. TIS are the only company who can support the current PABX systems with the specific knowledge of the programming software and encryption to allow the ability to configure the systems and are in the middle of a technical refresh programme to overcome obsolescence to keep the existing platforms operational. TIS has the accumulated technical data and specific knowledge required to support aged and legacy communication technology, in accordance with the technical requirements of the contract. Placing the replacement contract with TIS is critical to ensure that support equipment is secure by design and safe to operate.

Covered By

GPA

Legal basis

Id
32009L0081
Scheme
CELEX

Award criteria

Criteria

Criterion 1
Name
Lowest price
Type
price

Classification

Id
50334400
Scheme
CPV
Description
Communications system maintenance services

Additional Classifications

Entry 1
Id
3
Scheme
TED_SERVICE_CATEGORY_DEFENCE
Description
Defence services, military defence services and civil defence services

Procedure reasons

Entry 1
Id
D_MANUF_FOR_RESEARCH
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Description
The products involved are manufactured purely for the purpose of research, experiment, study or development under the conditions stated in the directive
Entry 2
Id
D_TECHNICAL
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Description
The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons

Lots and requirements

Entry 1
Id
1
Has Options
Yes
Description
The replacement contract will provide continued in-service support of the systems and legacy equipment currently satisfied under the CSA/1097 Contract. There is a requirement for continuation of OEM spares, repairs and technical support for equipment covered by the extant CSA/1097 contract. CCTV, PABX, Flight Deck Comms, RICE 1&2, Main Broadcast and IR comms are deployed on RN, RFA surface platforms as well as subsurface platforms. The replacement contract has an estimated value of up to £10 million (Ten Million Pounds Sterling, ex VAT) and will have a term of 5 (five) years with 2 (two) option years to align with the Authority’s obsolescence management plan and technical refreshes in respect of the equipment.

Options

Description
2 (two) option years to align with the Authority’s obsolescence management plan and technical refreshes in respect of the equipment.

Award criteria

Criteria

Criterion 1
Name
Lowest price
Type
price

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UK

Additional Classifications

Entry 1
Id
50334400
Scheme
CPV
Description
Communications system maintenance services
Item 2
Id
0

Delivery Location

Description
Mansfield

Delivery locations

Entry 1
Region
UKF16

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-112446
Name
Ministry of Defence

Roles

buyer

Address

Region
UKK12
Locality
MOD Abbeywood
Country Name
United Kingdom
Street Address
Communication & Situational Awareness, Maritime Combat Systems MOD Abbey Wood, #3213, Ash 2C, Bristol, BS34 8JH

Details

Classifications

Entry 1
Id
MINISTRY
Scheme
TED_CA_TYPE
Description
Ministry or any other national or federal authority, including their regional or local subdivisions
Entry 2
Id
02
Scheme
COFOG
Description
Defence

Identifier

Legal Name
Ministry of Defence

Contact

Name
Chloe Agg
Organisation 2
Id
GB-FTS-112447
Name
Total Integrated Solutions Ltd

Roles

supplier

Address

Region
UKF14
Locality
Mansfield
Postal Code
NG18 5BU
Country Name
United Kingdom
Street Address
Hamilton Way, Oakham Business Park, Mansfield, Nottinghamshire, NG18 5BU

Details

Scale
sme

Identifier

Legal Name
Total Integrated Solutions Ltd
Organisation 3
Id
GB-FTS-112448
Name
Communication & Situational Awareness, Maritime Combat Systems

Roles

reviewBody

Address

Locality
MOD Abbeywood
Postal Code
BS34 8JH
Country Name
United Kingdom
Street Address
MOD Abbey Wood, #3213, Ash 2C, Bristol, BS34 8JH

Identifier

Legal Name
Communication & Situational Awareness, Maritime Combat Systems
Organisation 4
Id
GB-FTS-134017
Name
Ministry of Defence

Roles

buyer

Address

Locality
Bristol
Postal Code
BS34 8JH
Country Name
United Kingdom
Street Address
Defence Equipment and Support, Abbey Wood,

Details

Classifications

Entry 1
Id
MINISTRY
Scheme
TED_CA_TYPE
Description
Ministry or any other national or federal authority, including their regional or local subdivisions
Entry 2
Id
02
Scheme
COFOG
Description
Defence

Identifier

Legal Name
Ministry of Defence

Contact

Name
Attn: Rebecca Colbourne
Organisation 5
Id
GB-FTS-134018
Name
Total Integrated Solutions Ltd

Roles

supplier

Address

Locality
Mansfield, Nottinghamshire
Postal Code
NG18 5BU
Country Name
United Kingdom
Street Address
Hamilton Way, Oakham Business Park

Identifier

Id
00490674
Legal Name
Total Integrated Solutions Ltd
Organisation 6
Id
GB-FTS-116642
Name
Defence Equipment and Support

Roles

reviewBody

Address

Locality
Bristol
Postal Code
BS34 8JH
Country Name
United Kingdom
Street Address
Abbey Wood

Identifier

Legal Name
Defence Equipment and Support

Contact

Award information

Award 1
Id
013916-2024-710845451-1
Status
active
Has Subcontracting
Yes

Suppliers

Supplier 1
Id
GB-FTS-112447
Name
Total Integrated Solutions Ltd

Related lots

1
Award 2
Id
000239-2025-710845451-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-134018
Name
Total Integrated Solutions Ltd

Contracts and changes

Entry 1
Id
013916-2024-710845451-1
Status
active
Award ID
013916-2024-710845451-1
Date Signed
14 Mar 2024, 00:00

Value

Amount
10,000,000
Currency
GBP
Entry 2
Id
000239-2025-710845451-1
Status
active
Award ID
000239-2025-710845451-1
Date Signed
19 Dec 2024, 00:00

Value

Amount
630,864
Currency
GBP

Recorded locations

  • Buyer location · Bristol · BS34 8JH · United Kingdom
  • Delivery location · UK
  • Delivery location · UKF16

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-045628-2025-01-06T16:35:10Zcompiled ·