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PROCUREMENT OPPORTUNITY

Leisure Management Operator Services

The Royal Borough of Kingston upon Thames · award, contract

Tender information last checkedLast checked 3 Oct 2026, 22:48.

Opportunity overview

The Royal Borough of Kingston released the opportunity to the market for the provision of Leisure Management Operator Services for six leisure facilities: - The Malden Centre - Weir Archer Athletics & Fitness Centre - Tolworth Recreation Centre - Kingston Leisure Centre - Chessington Sports Centre - Albany Outdoors The management contract will be for a period of 10 years with the option of an extension of up to five years at the Council’s discretion. There will be a staggered start to the contract as follows: - October 2025: Chessington Sports Centre and Albany Outdoors - April 2026: The Malden Centre, Weir Archer Athletics & Fitness Centre, Tolworth Recreation Centre - Spring 2027: Kingston Leisure Centre (new build facility scheduled to open). The Council used the Competitive Dialogue Procedure under Regulation 30 of the PCR for the procurement of this Contract as it considered that this procedure could best meet the Council’s objectives for the service requirements and commercial terms in accordance with Regulation 26(4)(a)(i) to (iii). Bidders were expected to have a major role in defining the solution which could not be specified by the Council at the outset, as the Council was unable to assess or determine the solution without in-depth dialogue.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Contract value
£120m
Awarded
Not supplied
Contract signed
21 Jul 2025
Award ID
021981-2026-DN719464-1
Status
active
Location
London, UKI63, WC1X 8QR, United Kingdom

Classification

  • CPV92000000 — Recreational, cultural and sporting services

Lots

  • The Council undertook the procurement using the Competitive Dialogue procedure in line with Regulation 30 of the Public Contract Regulations 2015. The procurement documents were available for unrestricted and full direct access, free of charge at https://procontract.due-north.com/Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DN719464
Status
complete
Main Procurement Category
services
Procurement Method
selective
Procurement Method Details
Competitive dialogue

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
92000000
Description
Recreational, cultural and sporting services

Covered By

GPA

Lots and requirements

Entry 1
Id
1
Description
The Council undertook the procurement using the Competitive Dialogue procedure in line with Regulation 30 of the Public Contract Regulations 2015. The procurement documents were available for unrestricted and full direct access, free of charge at https://procontract.due-north.com/
Has Options
Yes
Status
cancelled

Award criteria

Criteria

Criterion 1
Name
Programming & Approach to Customer Pricing
Type
quality
Description
4
Criterion 2
Name
Asset Management, Compliance and Cleaning
Type
quality
Description
8
Criterion 3
Name
Environmental Sustainability and Carbon Reduction
Type
quality
Description
4
Criterion 4
Name
Delivering Active Communities: Sports Development, Health & Wellbeing and Outreach Work
Type
quality
Description
14
Criterion 5
Name
Marketing, Customer Care and CRM including Digital Customer Experience
Type
quality
Description
6
Criterion 6
Name
Staffing, Recruitment, Training, Development and Volunteer Coaching Network
Type
quality
Description
4
Criterion 7
Name
Financial Management, Reporting and IT Systems
Type
quality
Description
8
Criterion 8
Name
Contract Mobilisation
Type
quality
Description
2
Criterion 9
Name
Social Value
Type
quality
Description
10
Criterion 10
Type
price
Description
40

Options

Description
The Council required the submission of a standard model bid and a mandatory agency variant (agency model) bid, all evaluation criteria was applied to both bids in accordance with the process set out in the ISFT. The Final Tender that received the highest overall score and had established a final Contract was awarded the Contract, which was based on a mandatory agency model, representing the Tender capable of providing the most economically advantageous tender for the Council.

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKI63

Buyer, suppliers and contacts

Organisation 1
Name
The Royal Borough of Kingston upon Thames
Id
GB-FTS-4627

Identifier

Legal Name
The Royal Borough of Kingston upon Thames

Address

Street Address
Guildhall, High Street
Locality
Kingston upon Thames
Region
UKI63
Postal Code
KT1 1EU
Country Name
United Kingdom

Contact

Name
Mr Stephen Morris
Telephone
+44 2085475000

Roles

buyer

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
REGIONAL_AUTHORITY
Description
Regional or local authority
Entry 2
Scheme
COFOG
Id
01
Description
General public services
Organisation 2
Name
Places for People Leisure Management Limited
Id
GB-FTS-176904

Identifier

Legal Name
Places for People Leisure Management Limited

Address

Street Address
305 Grays Inn Road
Locality
London
Region
UKI63
Postal Code
WC1X 8QR
Country Name
United Kingdom

Roles

supplier

Details

Scale
large
Organisation 3
Name
The High Court of Justice
Id
GB-FTS-1579

Identifier

Legal Name
The High Court of Justice

Address

Street Address
The Strand
Locality
London
Postal Code
WC2A 2LL
Country Name
United Kingdom

Roles

reviewBody

Award information

Award 1
Id
021981-2026-DN719464-1
Status
active

Related lots

1

Suppliers

Supplier 1
Id
GB-FTS-176904
Name
Places for People Leisure Management Limited

Contracts and changes

Entry 1
Id
021981-2026-DN719464-1
Award ID
021981-2026-DN719464-1
Status
active
Date Signed
22 Jul 2025, 00:00

Value

Amount
120,000,000
Currency
GBP

Recorded locations

  • Buyer location · Kingston upon Thames · UKI63 · KT1 1EU · United Kingdom
  • Delivery location · UKI63

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 021981-2026award, contract ·