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PROCUREMENT OPPORTUNITY

HAC5952 - Adult Mental Health Recovery and Wellbeing Service

Tower Hamlets · compiled

Tender information last checkedLast checked 29 Sept 2026, 19:12.

Opportunity overview

The successful bidder will be expected to: • Develop the service as a recognised source of up-to-date information about wider borough wellbeing and recovery resources for service users, carers, clinical professionals and other colleagues. • Deliver a phone line and face-to-face offer to all Tower Hamlets residents who have concerns or queries related to their wellbeing, signposting residents to the most appropriate support. • Deliver a tiered model of support from brief, medium to enhanced level working to identified wellbeing and recovery goals based on a person’s aspirations and needs. • Deliver co-produced programme of activities and groups, that includes a specific Art and non-verbal component. • Have provision for a Peer Support Co-ordination Function. • Have provision of drop-in session/s with an overarching aim to increase support networks and community connections. • Develop pathways and partnerships across the four localities that support a holistic, integrated, coordinated, neighbourhood approach to supporting people with lived experience of mental health in the community. • Provide Specialist welfare benefit and housing advice. • Have dedicated provision for a joint working arrangement that links directly with the supported accommodation pathway to ensure engagement and one to one support with information, advice, navigation, access to groups and activities. • Achieve target life satisfaction rates. • Actively promote mental health awareness and reduce stigma.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Contract value
£3.8m
Awarded
Not supplied
Contract signed
11 Nov 2024
Award ID
012426-2025-HAC5952 - Adult Mental Health Recovery and Wellbeing Service-1
Status
active
Location
London, UKI42, E3 4DA, United Kingdom

Classification

  • CPV85000000 — Health and social work services

Lots

  • The Authority is procuring this contract using the Light Touch Regime under Schedule 3 (Social and other specific services) of the Public Contract Regulations 2015 (the Regulations). The Contract Period is initially for a period of 3 years although the Authority reserves the right to extend the Contract on the same terms for a further period or periods of up to 12 months making a total possible Contract Period of 4 years.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DN718687
Status
complete
Has Recurrence
Yes
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Bid Opening

Date
22 May 2024, 12:00

Legal basis

Id
32014L0024
Scheme
CELEX

Expected award period

Starts
22 May 2024, 12:00

Tender Period

Ends
22 May 2024, 12:00

Classification

Id
85000000
Scheme
CPV
Description
Health and social work services

Submission terms

Languages

en

Submission Method

electronicSubmission

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
The Authority is procuring this contract using the Light Touch Regime under Schedule 3 (Social and other specific services) of the Public Contract Regulations 2015 (the Regulations). The Contract Period is initially for a period of 3 years although the Authority reserves the right to extend the Contract on the same terms for a further period or periods of up to 12 months making a total possible Contract Period of 4 years.

Renewal

Description
The Authority reserves the right to extend the Contract on the same terms for a further period of up to 12 months.

Award criteria

Criteria

Criterion 1
Name
quality/cost
Type
cost
Description
0

Contract period

Ends
23 Aug 2027, 23:59
Starts
24 Aug 2024, 00:00

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKI42
Entry 2
Region
UKI42

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-100880
Name
Tower Hamlets

Roles

buyer

Address

Region
UKI42
Locality
London
Postal Code
E14 2BG
Country Name
United Kingdom
Street Address
4th Floor Mulberry Place, Town Hall, 5 Clove Crescent

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Tower Hamlets

Contact

Name
Mr Ankur Patel
Telephone
+44 2073645000
Organisation 2
Id
GB-FTS-4500
Name
Royal Courts of Justice

Roles

reviewBody

Address

Locality
London
Postal Code
WC2A 2LL
Country Name
United Kingdom

Identifier

Legal Name
Royal Courts of Justice
Organisation 3
Id
GB-FTS-99595
Name
Tower Hamlets

Roles

buyer

Address

Region
UKI42
Locality
London
Postal Code
E1 1BJ
Country Name
United Kingdom
Street Address
New Town Hall, 160 Whitechapel Road London

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Tower Hamlets

Contact

Name
Ms Kelly Kerr
Telephone
+44 244778066
Organisation 4
Id
GB-FTS-142608
Name
Mind in Tower Hamlets, Newham and Redbridge

Roles

supplier

Address

Region
UKI42
Locality
London
Postal Code
E3 4DA
Country Name
United Kingdom
Street Address
Open House 13 Whitethorn Street

Details

Scale
large

Identifier

Legal Name
Mind in Tower Hamlets, Newham and Redbridge

Award information

Award 1
Id
012426-2025-HAC5952 - Adult Mental Health Recovery and Wellbeing Service-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-142608
Name
Mind in Tower Hamlets, Newham and Redbridge

Related lots

1

Contracts and changes

Entry 1
Id
012426-2025-HAC5952 - Adult Mental Health Recovery and Wellbeing Service-1
Status
active
Award ID
012426-2025-HAC5952 - Adult Mental Health Recovery and Wellbeing Service-1
Date Signed
11 Nov 2024, 00:00

Value

Amount
3,771,564
Currency
GBP

Recorded locations

  • Buyer location · London · UKI42 · E1 1BJ · United Kingdom
  • Delivery location · UKI42

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-045389-2025-04-02T10:22:42+01:00compiled ·