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PROCUREMENT OPPORTUNITY

Provision of a Hospital Care Navigator Service Supporting Patient Discharge

Kent Community Health N H S Foundation Trust · compiled

Tender information last checkedLast checked 29 Sept 2026, 19:11.

Opportunity overview

A significant number of patients in East Kent are currently accessing accident and emergency for conditions that could be treated locally in the community. The health and social care economy in East Kent believe that aligning provider services in an integrated approach and underpinning this with a redirection programme will reduce pressure on hospital services and improve overall performance across the health economy.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Town and Country Housing

Match pending…
Shared contract value
£86.8k
Awarded
Not supplied
Contract signed
11 Apr 2024
Suppliers
One of 2 awarded suppliers
Award ID
003642-2025-972/12/A-1
Status
active
Location
Kent, UKJ44, United Kingdom

Town and Country Housing

Match pending…
Shared contract value
£86.8k
Awarded
Not supplied
Contract signed
11 Apr 2024
Suppliers
One of 2 awarded suppliers
Award ID
003642-2025-972/12/A-1
Status
active
Location
Tunbridge Wells, UKJ, United Kingdom

Town and Country Housing

Match pending…
Contract value
£57.8k
Awarded
Not supplied
Contract signed
19 Mar 2024
Award ID
010600-2024-972/12/A-1
Status
active
Identifier
GB-MPR 30167R
Location
Tunbridge Wells, UKJ, TN1 1LQ, United Kingdom

Classification

  • CPV85323000 — Community health services

Lots

  • A significant number of patients in East Kent are currently accessing accident and emergency for conditions that could be treated locally in the community. The health and social care economy in East Kent believe that aligning provider services in an integrated approach and underpinning this with a redirection programme will reduce pressure on hospital services and improve overall performance across the health economy.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
972/12/A
Status
complete
Procurement Method
limited
Main Procurement Category
services
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by 12 April 2024. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR

Covered By

GPA

Amendments

Entry 1
Id
4

Unstructured Changes

Entry 1

Where

Section
IV.1.1

New Value

Text
This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. This contract has now been formally awarded using direct award process C Date of Contract Award - 12 April 2024 - Contract from 1 April 2024 to 31 March 2025 with the option to extend by a further 2 x 6 months. Contract Value £57,838

Old Value

Text
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by 12 April 2024. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Id
85323000
Scheme
CPV
Description
Community health services

Procedure reasons

Entry 1
Id
D_OUTSIDE_SCOPE
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
Yes
Description
A significant number of patients in East Kent are currently accessing accident and emergency for conditions that could be treated locally in the community. The health and social care economy in East Kent believe that aligning provider services in an integrated approach and underpinning this with a redirection programme will reduce pressure on hospital services and improve overall performance across the health economy.

Options

Description
contract has the option to be extended by 2 x 6 months

Award criteria

Criteria

Criterion 1
Name
the existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard
Type
quality
Description
100
Criterion 2
Name
the existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard
Type
cost
Description
100

Contract period

Ends
30 Sept 2025, 23:59
Starts
1 Apr 2025, 00:00

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
Queen Elizabeth the Queen Mother Hospital, Margate

Delivery locations

Entry 1
Region
UKJ44
Entry 2
Region
UKJ44
Entry 3
Region
UKJ44

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-109585
Name
Kent Community Health N H S Foundation Trust

Roles

buyer

Address

Region
UKJ45
Locality
ASHFORD
Postal Code
TN254AZ
Country Name
United Kingdom
Street Address
110-120 Eureka Park,Upper Pemberton, Kennington

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
07
Scheme
COFOG
Description
Health

Identifier

Legal Name
Kent Community Health N H S Foundation Trust
No Identifier Rationale
notOnAnyRegister

Contact

Name
Kiera Nolan
Telephone
+44 1474649230
Organisation 2
Id
GB-MPR-30167R
Name
Town and Country Housing

Roles

supplier

Address

Region
UKJ
Locality
Tunbridge Wells
Postal Code
TN1 1LQ
Country Name
United Kingdom
Street Address
Monson House, Monson Way

Details

Scale
large

Identifier

Id
30167R
Scheme
GB-MPR
Legal Name
Town and Country Housing
Organisation 3
Id
GB-FTS-106758
Name
Kent Community Health NHS Foundation Trust

Roles

reviewBody

Address

Locality
Ashford
Country Name
United Kingdom

Identifier

Legal Name
Kent Community Health NHS Foundation Trust
Organisation 4
Id
GB-FTS-136963
Name
Town and Country Housing

Roles

supplier

Address

Region
UKJ44
Locality
Kent
Country Name
United Kingdom

Details

Scale
large

Identifier

Legal Name
Town and Country Housing
No Identifier Rationale
notOnAnyRegister
Organisation 5
Id
GB-FTS-136964
Name
Town and Country Housing

Roles

supplier

Address

Region
UKJ
Locality
Tunbridge Wells
Country Name
United Kingdom

Details

Scale
large

Identifier

Legal Name
Town and Country Housing
No Identifier Rationale
notOnAnyRegister

Award information

Award 1
Id
010600-2024-972/12/A-1
Title
Provision of a Hospital Care Navigator Service Support Patient Discharge
Status
active

Suppliers

Supplier 1
Id
GB-MPR-30167R
Name
Town and Country Housing

Related lots

1
Award 2
Id
003642-2025-972/12/A-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-136963
Name
Town and Country Housing
Supplier 2
Id
GB-FTS-136964
Name
Town and Country Housing

Related lots

1

Contracts and changes

Entry 1
Id
010600-2024-972/12/A-1
Title
Provision of a Hospital Care Navigator Service Support Patient Discharge
Status
active
Award ID
010600-2024-972/12/A-1
Date Signed
19 Mar 2024, 00:00

Value

Amount
57,838
Currency
GBP
Entry 2
Id
003642-2025-972/12/A-1
Status
active
Award ID
003642-2025-972/12/A-1
Date Signed
12 Apr 2024, 00:00

Items

Item 1
Id
1
Related Lot
1

Classification

Id
85323000
Scheme
CPV
Description
Community health services

Delivery locations

Entry 1
Region
UKJ44
Entry 2
Region
UKJ44

Value

Amount
86,757
Currency
GBP

Period

Ends
30 Sept 2025, 23:59
Starts
1 Apr 2025, 00:00

Amendments

Entry 1
Id
5
Rationale
Need for additional works, services or supplies by the original contractor/concessionaire: The Contract will be extended for a period of 6 months in accordance with the provisions of the contract, this is to allow the service to be reviewed by commissioners and aligned across East Kent.
Description
The Contract will be extended for a period of 6 months in accordance with the provisions of the contract.

Recorded locations

  • Buyer location · ASHFORD · UKJ45 · TN254AZ · United Kingdom
  • Delivery location · UKJ44

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-044eed-2025-02-04T13:33:03Zcompiled ·