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PROCUREMENT OPPORTUNITY

Payroll Bureau Software ITT

Norfolk County Council · compiled

Tender information last checkedLast checked 29 Sept 2026, 19:10.

Opportunity overview

Norfolk County Council is purchasing new payroll software for the Direct Payment Support Service (DPSS). DPSS provides support to individual employers who receive funds (direct payments) from the council to support care services. The DPSS currently provides a payroll bureau service for 1500 Employers, employing around 2500 personal assistants (PAs) predominantly on zero hours contracts and paid through the DPSS payroll system.DPSS is looking for a new payroll bureau software that can provide the following benefits:• Improve the accuracy, efficiency, and security of the payroll processing and reporting.• Ensure compliance with the UK payroll legislation and regulations, including tax, national insurance, pensions, and statutory payments.• Enhance the user experience and satisfaction of the DPSS clients and staff, by providing online access, self-service options, and timely communication.• Reduce the operational costs and risks associated with the payroll processing and reporting.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Brain Payroll UK Limited

Match pending…
Contract value
£242k
Awarded
Not supplied
Contract signed
11 Mar 2025
Award ID
012949-2025-NCCT42927 - Payroll Bureau Software-1
Status
active
Identifier
11235543
Location
London, UKI, EC1V 2NX, United Kingdom

Classification

  • CPV48000000 — Software package and information systems

Lots

  • Norfolk County Council is purchasing new payroll software for the Direct Payment Support Service (DPSS). DPSS provides support to individual employers who receive funds (direct payments) from the council to support care services. The DPSS currently provides a payroll bureau service for 1500 Employers, employing around 2500 personal assistants (PAs) predominantly on zero hours contracts and paid through the DPSS payroll system.DPSS is looking for a new payroll bureau software that can provide the following benefits:• Improve the accuracy, efficiency, and security of the payroll processing and reporting.• Ensure compliance with the UK payroll legislation and regulations, including tax, national insurance, pensions, and statutory payments.• Enhance the user experience and satisfaction of the DPSS clients and staff, by providing online access, self-service options, and timely communication.• Reduce the operational costs and risks associated with the payroll processing and reporting. Additional information: The value described at II.2.6 is for the full potential term of the contract.£760k

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
NCCT42927
Status
complete
Has Recurrence
No
Review Details
Precise information on deadline(s) for lodging appeals: The Public Contracts Regulations 2015 (as amended) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).Proceedings must be brought within 30 days from the date of knowledge (the date on which the economic operator first knew or ought to have known that grounds for starting the proceedings had arisen) unless the Court considers that there is good reason for extending the period within which proceedings may be brought, in which case the Court may extend that period up to a maximum of 3 months from the date of knowledge.
Procurement Method
open
Main Procurement Category
goods
Procurement Method Details
Open procedure

Covered By

GPA

Amendments

Entry 1
Id
1

Unstructured Changes

Entry 1

Where

Section
II.1.2

New Value

Classifications

Entry 1
Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support

Old Value

Classifications

Entry 1
Id
79211110
Scheme
CPV
Description
Payroll management services
Entry 2

Where

Section
II.2.2

New Value

Classifications

Entry 1
Id
48000000
Scheme
CPV
Description
Software package and information systems
Entry 2
Id
79211110
Scheme
CPV
Description
Payroll management services

Old Value

Bid Opening

Date
1 Nov 2024, 11:02

Address

Street Address
Norwich

Legal basis

Id
32014L0024
Scheme
CELEX

Expected award period

Starts
1 Nov 2024, 11:02

Tender Period

Ends
1 Nov 2024, 11:00

Communication

Future Notice Date
1 Jun 2024, 00:00

Classification

Id
48000000
Scheme
CPV
Description
Software package and information systems

Submission terms

Languages

en

Submission Method

electronicSubmission
written

Selection criteria

Criteria

Criterion 1
Type
suitability
Description
As stated in the procurement documents

Applies To

supplier

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
Norfolk County Council is purchasing new payroll software for the Direct Payment Support Service (DPSS). DPSS provides support to individual employers who receive funds (direct payments) from the council to support care services. The DPSS currently provides a payroll bureau service for 1500 Employers, employing around 2500 personal assistants (PAs) predominantly on zero hours contracts and paid through the DPSS payroll system.DPSS is looking for a new payroll bureau software that can provide the following benefits:• Improve the accuracy, efficiency, and security of the payroll processing and reporting.• Ensure compliance with the UK payroll legislation and regulations, including tax, national insurance, pensions, and statutory payments.• Enhance the user experience and satisfaction of the DPSS clients and staff, by providing online access, self-service options, and timely communication.• Reduce the operational costs and risks associated with the payroll processing and reporting. Additional information: The value described at II.2.6 is for the full potential term of the contract.

Value

Amount
760,000
Currency
GBP

Renewal

Description
The Contract may be extended by up to 48 months in 24-months increments at the Council’s discretion.

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
70
Criterion 2
Type
price
Description
30

Contract period

Ends
20 Dec 2028, 23:59
Starts
31 Jan 2025, 00:00

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
Norfolk

Delivery locations

Entry 1
Region
UKH17
Entry 2
Region
UKH16
Entry 3
Region
UKH15
Entry 4
Region
UKH17
Entry 5
Region
UKH16
Entry 6
Region
UKH15
Entry 7
Region
UKH17
Entry 8
Region
UKH16
Entry 9
Region
UKH15

Additional Classifications

Entry 1
Id
48000000
Scheme
CPV
Description
Software package and information systems

Published documents

Entry 1
Id
economic
Document Type
economicSelectionCriteria
Entry 2
Id
technical
Document Type
technicalSelectionCriteria

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-7364
Name
Norfolk County Council

Roles

buyer

Address

Region
UKH15
Locality
Norwich
Postal Code
NR1 2DH
Country Name
United Kingdom
Street Address
County Hall, Martineau Lane

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Norfolk County Council
No Identifier Rationale
notOnAnyRegister

Contact

Organisation 2
Id
GB-FTS-125617
Name
Norfolk County Council

Roles

buyer

Address

Region
UKH15
Locality
Norwich
Country Name
United Kingdom
Street Address
County Hall, Martineau Lane, Norwich, NR1 2UE

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Norfolk County Council

Contact

Organisation 3
Id
GB-FTS-77391
Name
NpLaw

Roles

reviewBody

Address

Locality
Norwich
Country Name
United Kingdom

Identifier

Legal Name
NpLaw
Organisation 4
Id
GB-FTS-142914
Name
Brain Payroll UK Limited

Roles

supplier

Address

Region
UKI
Locality
London
Postal Code
EC1V 2NX
Country Name
United Kingdom
Street Address
128 City Road

Details

Scale
sme

Identifier

Id
11235543
Legal Name
Brain Payroll UK Limited

Award information

Award 1
Id
012949-2025-NCCT42927 - Payroll Bureau Software-1
Title
NCCT42927 - Payroll Bureau Software
Status
active

Suppliers

Supplier 1
Id
GB-FTS-142914
Name
Brain Payroll UK Limited

Related lots

1

Contracts and changes

Entry 1
Id
012949-2025-NCCT42927 - Payroll Bureau Software-1
Title
NCCT42927 - Payroll Bureau Software
Status
active
Award ID
012949-2025-NCCT42927 - Payroll Bureau Software-1
Date Signed
11 Mar 2025, 00:00

Value

Amount
242,000
Currency
GBP

Recorded locations

  • Buyer location · Norwich · UKH15 · United Kingdom
  • Delivery location · UKH15
  • Delivery location · UKH16
  • Delivery location · UKH17

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-044cc3-2025-04-04T08:24:19+01:00compiled ·