Home / Opportunities / Opportunity
PROCUREMENT OPPORTUNITY

Le Shuttle Catering Tender

Eurotunnel Staff Catering Tender · compiled

Tender information last checkedLast checked 29 Sept 2026, 19:08.

Opportunity overview

Le Shuttle is an internationally renowned part of Getlink, formerly Eurotunnel. Le Shuttle's international transport hub in Folkestone operations 24/7 every day of the year. There is scope for the successful contractor to develop both the service concepts and the facilities themselves on site. The current contract with ISS has reached its maximum tenure and Le Shuttle are tendering their services with a specific view to find an innovative trading partner to help develop both the facilities and the staff catering and vending services in the two restaurants and buildings on site. A high quality offer is essential, as is the ability to deliver parity of service with their sister operation in France at Calais. Le Shuttle are launching a market engagement exercise to discuss potential service styles, design options and the future partnership with prospective bidders on the 20th of March 2024. The 'Meet the Buyer' event will be held at the Folkestone terminal. The deadline for submitting

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

OCS

Match pending…
Contract value
£570k
Awarded
Not supplied
Contract signed
18 Jan 2025
Award ID
022420-2025-CCL_021-1
Status
active
Location
Ipswich, UKH14, IP3 9SJ, United Kingdom

Classification

  • CPV42933000 — Vending machines
  • CPV55500000 — Canteen and catering services
  • CPV55510000 — Canteen services

Lots

  • Le Shuttle is an internationally renowned part of Getlink, formerly Eurotunnel. Le Shuttle's international transport hub in Folkestone operations 24/7 every day of the year. There is scope for the successful contractor to develop both the service concepts and the facilities themselves on site. The current contract with ISS has reached its maximum tenure and Le Shuttle are tendering their services with a specific view to find an innovative trading partner to help develop both the facilities and the staff catering and vending services in the two restaurants and buildings on site. A high quality offer is essential, as is the ability to deliver parity of service with their sister operation in France at Calais. Le Shuttle are launching a market engagement exercise to discuss potential service styles, design options and the future partnership with prospective bidders on the 20th of March 2024. The 'Meet the Buyer' event will be held at the Folkestone terminal. The deadline for submitting interest in attending the event is 1pm on the 18th of March. Following the engagement exercise, an Open Tender process will commence on the 2nd of April 2024 with a tender return date of 9th May 2024. The contract start date is 1st August 2024 and is for an initial three-year term ending on 31st July 2027. There is a requirement for regular performance reviews and a break clause to support both parties should the relationship not prosper. There is an option for a further two years of tenure beyond this date by mutual agreement and the extension is based on qualitative and financial performance.The process is being managed by Andrew Etherington, Principal Consultant and Founder of Andrew Etherington Associates; Andrew is working with Cohesion Consulting in this process. The tender will be fully managed via in-tend; to register interest in the opportunity, please register via this link: https://in-tendhost.co.uk/cohesionconsulting/aspx/Home.The projected turnover for the five-year contract is expected to be circa £1,000,000Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
CCL_021
Status
complete
Has Recurrence
No
Review Details
Details on review procedures are available from Cohesion Consulting.
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Bid Opening

Date
9 May 2024, 13:00

Address

Street Address
An opening ceremony will be used, so any bids submitted before the deadline cannot be accessed until after 1pm on the day.

Legal basis

Id
32014L0024
Scheme
CELEX

Expected award period

Starts
9 May 2024, 13:00

Tender Period

Ends
18 Mar 2024, 13:00

Classification

Id
55500000
Scheme
CPV
Description
Canteen and catering services

Submission terms

Languages

en

Submission Method

written

Selection criteria

Criteria

Criterion 1
Type
suitability
Description
None applied.

Applies To

supplier

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
Le Shuttle is an internationally renowned part of Getlink, formerly Eurotunnel. Le Shuttle's international transport hub in Folkestone operations 24/7 every day of the year. There is scope for the successful contractor to develop both the service concepts and the facilities themselves on site. The current contract with ISS has reached its maximum tenure and Le Shuttle are tendering their services with a specific view to find an innovative trading partner to help develop both the facilities and the staff catering and vending services in the two restaurants and buildings on site. A high quality offer is essential, as is the ability to deliver parity of service with their sister operation in France at Calais. Le Shuttle are launching a market engagement exercise to discuss potential service styles, design options and the future partnership with prospective bidders on the 20th of March 2024. The 'Meet the Buyer' event will be held at the Folkestone terminal. The deadline for submitting interest in attending the event is 1pm on the 18th of March. Following the engagement exercise, an Open Tender process will commence on the 2nd of April 2024 with a tender return date of 9th May 2024. The contract start date is 1st August 2024 and is for an initial three-year term ending on 31st July 2027. There is a requirement for regular performance reviews and a break clause to support both parties should the relationship not prosper. There is an option for a further two years of tenure beyond this date by mutual agreement and the extension is based on qualitative and financial performance.The process is being managed by Andrew Etherington, Principal Consultant and Founder of Andrew Etherington Associates; Andrew is working with Cohesion Consulting in this process. The tender will be fully managed via in-tend; to register interest in the opportunity, please register via this link: https://in-tendhost.co.uk/cohesionconsulting/aspx/Home.The projected turnover for the five-year contract is expected to be circa £1,000,000

Renewal

Description
The initial contract term is for three years and there is an option for both parties to extend the contract for a further two years, subject to strong qualitative and financial performance.

Award criteria

Criteria

Criterion 1
Name
cost
Type
cost
Description
30

Contract period

Duration In Days
1,080

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
Eurotunnel UK Terminal / Folkestone, Kent CT18 8XY / United Kingdom

Delivery locations

Entry 1
Region
UKJ44
Entry 2
Region
UKJ44

Additional Classifications

Entry 1
Id
55500000
Scheme
CPV
Description
Canteen and catering services
Entry 2
Id
55510000
Scheme
CPV
Description
Canteen services
Entry 3
Id
42933000
Scheme
CPV
Description
Vending machines

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-106963
Name
Le Shuttle Staff Catering Tender

Roles

buyer

Address

Region
UKJ44
Locality
Folkestone
Postal Code
CT18 8XY
Country Name
United Kingdom
Street Address
Eurotunnel UK Terminal

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Description
Private Business
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Le Shuttle Staff Catering Tender

Contact

Name
Procurement Team
Organisation 2
Id
GB-FTS-73686
Name
Cohesion Consulting Ltd

Roles

reviewBody

Address

Locality
Royal Tunbridge Wells
Postal Code
TN1 1QU
Country Name
United Kingdom
Street Address
16 Mount Pleasant

Details

Identifier

Legal Name
Cohesion Consulting Ltd

Contact

Organisation 3
Id
GB-FTS-148369
Name
Eurotunnel Staff Catering Tender

Roles

buyer

Address

Region
UKJ44
Locality
Folkestone
Postal Code
CT18 8XY
Country Name
United Kingdom
Street Address
Eurotunnel UK Terminal

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Description
Private Business
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Eurotunnel Staff Catering Tender

Contact

Name
Procurement Team
Organisation 4
Id
GB-FTS-148370
Name
OCS

Roles

supplier

Address

Region
UKH14
Locality
Ipswich
Postal Code
IP3 9SJ
Country Name
United Kingdom
Street Address
New Century House, The Havens

Details

Scale
large

Identifier

Legal Name
OCS

Award information

Award 1
Id
022420-2025-CCL_021-1
Title
Eurotunnel Catering Services Award
Status
active

Suppliers

Supplier 1
Id
GB-FTS-148370
Name
OCS

Related lots

1

Contracts and changes

Entry 1
Id
022420-2025-CCL_021-1
Title
Eurotunnel Catering Services Award
Status
active
Award ID
022420-2025-CCL_021-1
Date Signed
18 Jan 2025, 00:00

Value

Amount
570,000
Currency
GBP

Recorded locations

  • Buyer location · Folkestone · UKJ44 · CT18 8XY · United Kingdom
  • Delivery location · UKJ44

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-0445ea-2025-05-18T14:37:46+01:00compiled ·