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PROCUREMENT OPPORTUNITY

Community Health services (Gateway) and Workwell

NHS Cornwall and the Isles of Scilly Integrated Care Board · compiled

Tender information last checkedLast checked 29 Sept 2026, 19:06.

Opportunity overview

Development and delivery of individualised and personalised care planning, individual support in the community, signposting to other services relevant to an individual, support personal health budgets as managing agent but also as care provider

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Age UK Cornwall & Isles of Scilly

Match pending…
Contract value
£3.3m
Awarded
Not supplied
Contract signed
8 Feb 2024
Award ID
004243-2024-42965-1
Status
active
Location
Truro, UKK30, TR1 3BN, United Kingdom

Age UK Cornwall & Isles of Scilly

Match pending…
Contract value
£3.3m
Awarded
Not supplied
Contract signed
20 Feb 2024
Award ID
005593-2024-42965-1
Status
active
Location
Truro, UKK30, TR1 3BN, United Kingdom

Age UK Cornwall

Match pending…
Contract value
£4m
Awarded
Not supplied
Contract signed
28 Apr 2024
Award ID
044214-2025-C290915-1
Status
active
Identifier
02452302
Location
Truro, UKK30, TR1 3BN, United Kingdom

Classification

  • CPV85323000 — Community health services

Lots

  • Development and delivery of individualised and personalised care planning, individual support in the community, signposting to other services relevant to an individual, support personal health budgets as managing agent but also as care provider.<br/><br/>Original contract £3,300,000 - new lifetime total £3,960,000 (including extension)Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
C290915
Status
complete
Procurement Method
limited
Main Procurement Category
services
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award NHS Provider Selection Regime Most Suitable Provider award. This provider was considered against the 5 key criteria. These criteria are not weighted as they are equally important for this service. They clearly meet and in some elements exceed the requirements of this service. The commissioner wishes to tweak the service specification to meet future need in light of lessons learnt. This will not change the contract to any significant level and will allow greater system support and therefore VFM. There have been no representations during the required standstill period, therefore we are issuing this award notice. Decision makers are: System Director - Adults and Community services, Programme Lead - Adults and Community services, contract Manager - community, procurement officer, Finance Manager, Procurement manager No conflicts of interest registered. COI is managed using the ICB COI process along with NHSE COI guidance and the PSR reg 21 and guidance

Legal basis

Id
32014L0024
Scheme
CELEX

Techniques

Framework Agreement

Period Rationale
Need to maintain existing levels of capacity to help provide the flexibility to move from discharge to prevention.

Classification

Id
85323000
Scheme
CPV
Description
Community health services

Procedure reasons

Entry 1
Id
D_OUTSIDE_SCOPE
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Description
Development and delivery of individualised and personalised care planning, individual support in the community, signposting to other services relevant to an individual, support personal health budgets as managing agent but also as care provider.<br/><br/>Original contract £3,300,000 - new lifetime total £3,960,000 (including extension)

Award criteria

Criteria

Criterion 1
Name
Quality and innovation
Type
quality
Description
20
Criterion 2
Name
Integration, collaboration and service sustainability
Type
quality
Description
20
Criterion 3
Name
Improving access, reducing health inequalities and facilitating choice
Type
quality
Description
20
Criterion 4
Name
Social value
Type
quality
Description
20
Criterion 5
Name
Value
Type
cost
Description
20

Contract period

Ends
31 Mar 2030, 23:59
Starts
1 Apr 2024, 00:00

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKK30
Entry 2
Region
UKK30
Entry 3
Region
UKK30
Entry 4
Region
UKK30

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-104616
Name
NHS Cornwall and Isles of Scilly Integrated Care Board

Roles

buyer

Address

Region
UKK30
Locality
Bodmin
Postal Code
PL31 2FR
Country Name
United Kingdom
Street Address
Chy Trevail, Beacon Technology Park,

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
07
Scheme
COFOG
Description
Health

Identifier

Id
11N
Legal Name
NHS Cornwall and Isles of Scilly Integrated Care Board

Contact

Organisation 2
Id
GB-FTS-104700
Name
Age UK Cornwall & Isles of Scilly

Roles

supplier

Address

Region
UKK30
Locality
Truro
Postal Code
TR1 3BN
Country Name
United Kingdom
Street Address
Boscawen House, Chapel Hill,

Details

Scale
large

Identifier

Legal Name
Age UK Cornwall & Isles of Scilly
Organisation 3
Id
GB-FTS-87487
Name
CEDR

Roles

reviewBody

Address

Locality
London
Postal Code
EC4Y 1EU
Country Name
United Kingdom
Street Address
70 Fleet Street, London EC4Y 1EU

Identifier

Legal Name
CEDR

Contact

Telephone
+44 2075366000
Organisation 4
Id
GB-FTS-141144
Name
NHS Cornwall and the Isles of Scilly Integrated Care Board

Roles

buyer

Address

Region
UKK30
Locality
Cornwall
Postal Code
PL31 2FR
Country Name
United Kingdom
Street Address
Part 2S, Chy Trevail, Beacon Technology Park, Dunmere Road, Bodmin

Details

Identifier

Legal Name
NHS Cornwall and the Isles of Scilly Integrated Care Board

Contact

Name
Procurement Team
Organisation 5
Id
GB-FTS-156118
Name
Age UK Cornwall

Roles

supplier

Address

Region
UKK30
Locality
Truro
Postal Code
TR1 3BN
Country Name
United Kingdom
Street Address
Boscawen House Chapel Hill Truro

Details

Scale
large

Identifier

Id
02452302
Legal Name
Age UK Cornwall
Organisation 6
Id
GB-FTS-3081
Name
Centre for Effective Dispute Resolution

Roles

reviewBody

Address

Locality
London
Postal Code
EC4Y 1EU
Country Name
United Kingdom
Street Address
70 Fleet Street

Details

Identifier

Legal Name
Centre for Effective Dispute Resolution

Contact

Award information

Award 1
Id
004243-2024-42965-1
Title
Development and delivery of individualised and personalised care planning
Status
active

Suppliers

Supplier 1
Id
GB-FTS-104700
Name
Age UK Cornwall & Isles of Scilly

Related lots

1
Award 2
Id
005593-2024-42965-1
Title
Development and delivery of individualised and personalised care planning
Status
active

Suppliers

Supplier 1
Id
GB-FTS-104700
Name
Age UK Cornwall & Isles of Scilly

Related lots

1
Award 3
Id
044214-2025-C290915-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-156118
Name
Age UK Cornwall

Related lots

1

Contracts and changes

Entry 1
Id
004243-2024-42965-1
Title
Development and delivery of individualised and personalised care planning
Status
active
Award ID
004243-2024-42965-1
Date Signed
8 Feb 2024, 00:00

Value

Amount
3,300,000
Currency
GBP
Entry 2
Id
005593-2024-42965-1
Title
Development and delivery of individualised and personalised care planning
Status
active
Award ID
005593-2024-42965-1
Date Signed
20 Feb 2024, 00:00

Value

Amount
3,300,000
Currency
GBP
Entry 3
Id
044214-2025-C290915-1
Status
active
Award ID
044214-2025-C290915-1
Date Signed
29 Apr 2024, 00:00
Period Rationale
Need to maintain existing levels of capacity to help provide the flexibility to move from discharge to prevention.

Items

Item 1
Id
1
Related Lot
1

Classification

Id
85323000
Scheme
CPV
Description
Community health services

Delivery locations

Entry 1
Region
UKK30

Value

Amount
3,960,000
Currency
GBP

Period

Ends
31 Mar 2030, 23:59
Starts
1 Apr 2024, 00:00

Amendments

Entry 1
Id
1
Rationale
Need for additional works, services or supplies by the original contractor/concessionaire: Original notice did not include contract dates or include the total lifetime cost including extension period.
Description
Original notice did not include contract term dates or include the total lifetime cost including extension period.

Recorded locations

  • Buyer location · Cornwall · UKK30 · PL31 2FR · United Kingdom
  • Delivery location · UKK30

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-043862-2025-07-30T12:05:28+01:00compiled ·