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PROCUREMENT OPPORTUNITY

Home Improvement Agency (HIA) Service

Dover District Council · compiled

Tender information last checkedLast checked 29 Sept 2026, 19:05.

Opportunity overview

Provision of Home Improvement Agency Services including but not exclusive to grant/loan applications, hospital discharge, home enablement and hoarding disorder support to Dover District Council, Ashford Borough Council, and Folkestone & Hythe District Council.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Town & Country

Match pending…
Contract value
£4.9m
Awarded
Not supplied
Contract signed
29 May 2024
Award ID
048155-2025-1
Status
active
Location
Tunbridge Wells, UKJ, TN1 1LQ, United Kingdom

Classification

  • CPV75200000 — Provision of services to the community

Lots

  • Provision of Home Improvement Agency Services including but not exclusive to grant/loan applications, hospital discharge, home enablement and hoarding disorder support to Dover District Council, Ashford Borough Council, and Folkestone & Hythe District Council.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DN709751
Status
complete
Has Recurrence
Yes
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Bid Opening

Date
4 Mar 2024, 17:00

Legal basis

Id
32014L0024
Scheme
CELEX

Recurrence

Description
Estimated timing for further notices to be published: Subject to the allowed extension(s) option being enacted, a new procurement procedure will be undertaken approximately 6 months prior to the end of this contract.

Expected award period

Starts
4 Mar 2024, 17:00

Tender Period

Ends
4 Mar 2024, 17:00

Classification

Id
75200000
Scheme
CPV
Description
Provision of services to the community

Submission terms

Languages

en

Submission Method

electronicSubmission

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
Provision of Home Improvement Agency Services including but not exclusive to grant/loan applications, hospital discharge, home enablement and hoarding disorder support to Dover District Council, Ashford Borough Council, and Folkestone & Hythe District Council.

Renewal

Description
The Contract is for an initial 5 years with the option to extend for a further 2 years.

Award criteria

Criteria

Criterion 1
Name
Cost
Type
cost
Description
40
Criterion 2
Name
Quality
Type
cost
Description
60

Contract period

Duration In Days
1,800

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKJ
Entry 2
Region
UKJ
Entry 3
Region
UKJ
Entry 4
Region
UKJ

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-5678
Name
Dover District Council

Roles

buyer

Address

Region
UKJ
Locality
Whitfield, Dover
Postal Code
CT16 3PJ
Country Name
United Kingdom
Street Address
Council Offices, White Cliffs Business Park

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Dover District Council

Contact

Name
Mr Dean Coulls
Telephone
+44 7701294353
Organisation 2
Id
GB-FTS-8161
Name
Folkestone & Hythe District Council

Roles

buyer

Address

Region
UKJ
Locality
Folkestone
Postal Code
CT20 2QY
Country Name
United Kingdom
Street Address
Civic Centre, Castle Hill Avenue

Details

Identifier

Legal Name
Folkestone & Hythe District Council

Contact

Name
Ade Agboola
Organisation 3
Id
GB-FTS-104256
Name
Ashord Borough Council

Roles

buyer

Address

Region
UKJ
Locality
Ashford
Postal Code
TN23 1PL
Country Name
United Kingdom
Street Address
Stour Centre, Tannery Lane

Details

Identifier

Legal Name
Ashord Borough Council

Contact

Name
Caroline Roberts
Organisation 4
Id
GB-FTS-4445
Name
High Court of England and Wales

Roles

reviewBody

Address

Locality
London
Postal Code
WC1A 2LL
Country Name
United Kingdom
Street Address
Royal Courts of Justice

Identifier

Legal Name
High Court of England and Wales
Organisation 5
Id
GB-FTS-157777
Name
Town & Country

Roles

supplier

Address

Region
UKJ
Locality
Tunbridge Wells
Postal Code
TN1 1LQ
Country Name
United Kingdom
Street Address
Monson House, Monson Way

Details

Scale
large

Identifier

Legal Name
Town & Country
Organisation 6
Id
GB-FTS-136
Name
High Court of England and Wales

Roles

reviewBody

Address

Locality
London
Country Name
United Kingdom

Identifier

Legal Name
High Court of England and Wales

Award information

Award 1
Id
048155-2025-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-157777
Name
Town & Country

Related lots

1

Contracts and changes

Entry 1
Id
048155-2025-1
Status
active
Award ID
048155-2025-1
Date Signed
30 May 2024, 00:00

Value

Amount
4,861,343
Currency
GBP

Recorded locations

  • Buyer location · Whitfield, Dover · UKJ · CT16 3PJ · United Kingdom
  • Delivery location · UKJ

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-0436df-2025-08-12T16:08:35+01:00compiled ·