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PROCUREMENT OPPORTUNITY

Retail and Event Catering Services at Imperial War Museums (IWM)

Imperial War Museum · compiled

Tender information last checkedLast checked 29 Sept 2026, 19:05.

Opportunity overview

Retail and Event Catering Services at Imperial War Museums (IWM). Estimated total value is based on the combined total of all IWM sites for the first five years of the contract and represents revenue only.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Contract value
£37m
Awarded
Not supplied
Contract signed
30 Jun 2024
Award ID
029010-2025-1
Status
active
Identifier
02114954
Location
Birmingham, UK, B45 9PZ, United Kingdom

Classification

  • CPV55520000 — Catering services

Lots

  • Retail and Event Catering Services at Imperial War Museums (IWM) Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/tenders/UK-title/V7JNHGHR47£37m

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
2324/COM/3226
Status
complete
Has Recurrence
Yes
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Bid Opening

Date
26 Feb 2024, 12:00

Legal basis

Id
32014L0024
Scheme
CELEX

Expected award period

Starts
26 Feb 2024, 12:00

Tender Period

Ends
26 Feb 2024, 12:00

Contract terms

Has Electronic Payment
Yes
Has Electronic Ordering
Yes
Electronic Invoicing Policy
allowed

Classification

Id
55520000
Scheme
CPV
Description
Catering services

Submission terms

Languages

en

Submission Method

electronicSubmission
written

Other Requirements

Requires Staff Names And Qualifications
Yes

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
Retail and Event Catering Services at Imperial War Museums (IWM) Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/tenders/UK-title/V7JNHGHR47

Value

Amount
37,000,000
Currency
GBP

Renewal

Description
Two separate respective further two-year periods.

Award criteria

Criteria

Criterion 1
Type
price

Contract period

Duration In Days
1,800

Submission terms

Variant Policy
notAllowed
Electronic Catalogue Policy
required

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
UNITED KINGDOM

Delivery locations

Entry 1
Region
UK
Entry 2
Region
UK

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-79433
Name
Imperial War Museum

Roles

buyer

Address

Region
UK
Locality
London
Postal Code
SE1 6HZ
Country Name
United Kingdom
Street Address
IWM London, Lambeth Road

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
08
Scheme
COFOG
Description
Recreation, culture and religion

Identifier

Legal Name
Imperial War Museum

Contact

Name
Olly Clifford
Telephone
+44 2074165000
Organisation 2
Id
GB-FTS-75347
Name
Imperial War Museum

Roles

reviewBody

Address

Locality
London
Country Name
United Kingdom

Identifier

Legal Name
Imperial War Museum

Contact

Telephone
+44 2074165000
Organisation 3
Id
GB-FTS-149867
Name
COMPASS CONTRACT SERVICES (U.K.) LIMITED

Roles

supplier

Address

Region
UK
Locality
Birmingham
Postal Code
B45 9PZ
Country Name
United Kingdom
Street Address
Parklands Court

Details

Scale
large

Identifier

Id
02114954
Legal Name
COMPASS CONTRACT SERVICES (U.K.) LIMITED
Organisation 4
Id
GB-FTS-149868
Name
Imperial War Museum

Roles

reviewBody

Address

Locality
London
Postal Code
SE1 6HZ
Country Name
United Kingdom

Identifier

Legal Name
Imperial War Museum

Contact

Telephone
+44 2074165000

Award information

Award 1
Id
029010-2025-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-149867
Name
COMPASS CONTRACT SERVICES (U.K.) LIMITED

Related lots

1

Contracts and changes

Entry 1
Id
029010-2025-1
Status
active
Award ID
029010-2025-1
Date Signed
1 Jul 2024, 00:00

Value

Amount
37,000,000
Currency
GBP

Recorded locations

  • Buyer location · London · UK · SE1 6HZ · United Kingdom
  • Delivery location · UK

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-043480-2025-06-02T10:05:10+01:00compiled ·