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PROCUREMENT OPPORTUNITY

Contract for the Provision of Windrush Compensation Scheme Claims Assistance Service

Home Office · compiled

Tender information last checkedLast checked 29 Sept 2026, 19:02.

Opportunity overview

The Secretary of State for the Home Department as part of the Crown, acting through UK Visas and Immigration (UKVI) (the "Home Office"), has completed an Open Procurement Procedure under the Public Contract Regulations 2015 and is awarding a contract for an independent advisory service to support Claimants of the Windrush Compensation Scheme.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

We Are Group Holdings Limited

Matched by exact name
Contract value
£1.3m
Awarded
Not supplied
Contract signed
24 Jan 2025
Award ID
005170-2025-Contract_15587-1
Status
active
Location
Coventry, UK, CV1 2TE, United Kingdom

Classification

  • CPV75131100 — General personnel services for the government
  • CPV75130000 — Supporting services for the government

Lots

  • The Secretary of State for the Home Department as part of the Crown, acting through UK Visas and Immigration (UKVI) (the "Home Office"), has completed an Open Procurement Procedure under the Public Contract Regulations 2015 and is awarding a contract for an independent advisory service to support Claimants of the Windrush Compensation Scheme. The Home Secretary announced in April 2019 the launch of the Windrush Compensation Scheme ("the Scheme"). It was announced as part of a suite of measures to right the wrongs suffered by those of the Windrush generation and their descendants who faced difficulties in demonstrating their Lawful Immigration Status. In 2021, the end date for the Windrush Compensation Scheme was removed and the Scheme is expected to continue in the foreseeable future. The Scheme Rules set out who is eligible to apply under the Scheme, what losses can be claimed for and how the Scheme operates. Further detailed information on the Compensation Scheme, including Scheme Rules, Claim Forms and associated Guidance on completing claim forms is available here: https://www.gov.uk/guidance/windrush-compensation-scheme As part of this Scheme, the Buyer has appointed a Contractor to provide independent advisory services for those wishing to make a claim under the Scheme and support those who require additional support to complete the claim form and / or probate applications. This is an optional service that can be availed by Claimants but is not a requirement to submit their claims. A three-year contract term will commence on 5th May 2025, concluding on 4th May 2028. The Contracting Authority has the option to extend the contract by two further 12-month periods, at its discretion. Additional information: Price is not the only award criteria and all criteria is stated in the procurement documents.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-042540
Status
complete
Has Recurrence
Yes
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Bid Opening

Date
22 Mar 2024, 15:00

Legal basis

Id
32014L0024
Scheme
CELEX

Expected award period

Starts
22 Mar 2024, 15:00

Tender Period

Ends
1 May 2024, 12:00

Communication

Future Notice Date
11 Mar 2024, 00:00

Contract terms

Has Electronic Payment
Yes
Has Electronic Ordering
Yes
Electronic Invoicing Policy
allowed

Classification

Id
75131100
Scheme
CPV
Description
General personnel services for the government

Submission terms

Languages

en

Bid Validity Period

Duration In Days
180

Submission Method

electronicSubmission
written

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
The Secretary of State for the Home Department as part of the Crown, acting through UK Visas and Immigration (UKVI) (the "Home Office"), has completed an Open Procurement Procedure under the Public Contract Regulations 2015 and is awarding a contract for an independent advisory service to support Claimants of the Windrush Compensation Scheme. The Home Secretary announced in April 2019 the launch of the Windrush Compensation Scheme ("the Scheme"). It was announced as part of a suite of measures to right the wrongs suffered by those of the Windrush generation and their descendants who faced difficulties in demonstrating their Lawful Immigration Status. In 2021, the end date for the Windrush Compensation Scheme was removed and the Scheme is expected to continue in the foreseeable future. The Scheme Rules set out who is eligible to apply under the Scheme, what losses can be claimed for and how the Scheme operates. Further detailed information on the Compensation Scheme, including Scheme Rules, Claim Forms and associated Guidance on completing claim forms is available here: https://www.gov.uk/guidance/windrush-compensation-scheme As part of this Scheme, the Buyer has appointed a Contractor to provide independent advisory services for those wishing to make a claim under the Scheme and support those who require additional support to complete the claim form and / or probate applications. This is an optional service that can be availed by Claimants but is not a requirement to submit their claims. A three-year contract term will commence on 5th May 2025, concluding on 4th May 2028. The Contracting Authority has the option to extend the contract by two further 12-month periods, at its discretion. Additional information: Price is not the only award criteria and all criteria is stated in the procurement documents.

Renewal

Description
Initial contact term is 3 years with the option to extend for up to two terms of 12 months each.

Award criteria

Criteria

Criterion 1
Name
Quality - Technical
Type
quality
Description
60
Criterion 2
Name
Quality - Social Value
Type
quality
Description
10
Criterion 3
Name
Price
Type
cost
Description
30

Contract period

Duration In Days
1,080

Submission terms

Variant Policy
notAllowed
Electronic Catalogue Policy
required

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UK
Entry 2
Region
UK
Entry 3
Region
UK
Entry 4
Region
UK

Additional Classifications

Entry 1
Id
75130000
Scheme
CPV
Description
Supporting services for the government

Published documents

Entry 1
Id
economic1
Document Type
economicSelectionCriteria

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-1007
Name
Home Office

Roles

buyer
centralPurchasingBody

Address

Region
UK
Locality
London
Postal Code
SW1P 4DF
Country Name
United Kingdom
Street Address
2 Marsham Street

Details

Classifications

Entry 1
Id
MINISTRY
Scheme
TED_CA_TYPE
Description
Ministry or any other national or federal authority, including their regional or local subdivisions
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Home Office

Contact

Organisation 2
Id
GB-FTS-28022
Name
The Secretary of State for the Home Department

Roles

reviewBody

Address

Locality
London
Country Name
United Kingdom

Identifier

Legal Name
The Secretary of State for the Home Department
Organisation 3
Id
GB-FTS-138057
Name
We Are Group Holdings Limited

Roles

supplier

Address

Region
UK
Locality
Coventry
Postal Code
CV1 2TE
Country Name
United Kingdom
Street Address
Friars House, Manor House Drive

Details

Scale
large

Identifier

Legal Name
We Are Group Holdings Limited
Organisation 4
Id
GB-FTS-118438
Name
The Home Office

Roles

reviewBody
mediationBody

Address

Locality
London
Postal Code
SW1P 4DF
Country Name
United Kingdom
Street Address
2 Marsham Street

Identifier

Legal Name
The Home Office

Award information

Award 1
Id
005170-2025-Contract_15587-1
Title
Windrush Compensation Scheme Claims Assistance Service
Status
active

Suppliers

Supplier 1
Id
GB-FTS-138057
Name
We Are Group Holdings Limited

Related lots

1

Contracts and changes

Entry 1
Id
005170-2025-Contract_15587-1
Title
Windrush Compensation Scheme Claims Assistance Service
Status
active
Award ID
005170-2025-Contract_15587-1
Date Signed
24 Jan 2025, 00:00

Value

Amount
1,264,993.89
Currency
GBP

Recorded locations

  • Buyer location · London · UK · SW1P 4DF · United Kingdom
  • Delivery location · UK

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-042540-2025-02-14T14:14:49Zcompiled ·