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PROCUREMENT OPPORTUNITY

Contract for the Provision of Travel Services for Immigration Purposes.

Home Office · compiled

Tender information last checkedLast checked 29 Sept 2026, 19:01.

Opportunity overview

The Home Office is responsible, under UK legislation including but not limited to the Immigration Act 1971 and the Immigration and Asylum Act 1999, for detaining and/or enforcing the removal of certain persons. It is necessary to provide sufficient travel methods (not exclusively air travel) to ensure that individuals with no legal basis to remain in the UK can be removed to overseas destinations. This includes ensuring those methods can accommodate vulnerable individuals, such as those with medical conditions, or those who refuse to comply with transfer. There may also be a requirement to manage travel arrangements for other immigration/government purposes as required by the Authority. The Authority is seeking a commercial partner to provide a number of fully integrated services in regards to Travel. These services include (but are not limited to): - Providing a comprehensive travel service that complies with requirements and restrictions imposed by airlines in relation to immigration passengers on scheduled flights; - Providing tickets for Service Users, taking into account restrictions imposed by individual airlines; - Following detailed and specific individual airline procedures for obtaining refunds; - Managing relationships with the carriers to maximise cost-effective opportunities; - Provision of a complete Charter service to meet the requirements of the Home Office; - Provision of accommodation for Home Office staff and representatives when required.

Classification

  • CPV63515000 — Travel services
  • CPV34980000 — Transport tickets
  • CPV60000000 — Transport services (excl. Waste transport)
  • CPV60400000 — Air transport services
  • CPV60410000 — Scheduled air transport services
  • CPV60423000 — Air-charter services
  • CPV63000000 — Supporting and auxiliary transport services; travel agencies services
  • CPV63516000 — Travel management services
  • CPV63520000 — Transport agency services
  • CPV79997000 — Business travel services

Lots

  • The Authority is seeking a commercial partner to provide a number of fully integrated services in regards to travel for immigration purposes, primarily to/from destinations overseas, but including some UK based activity. These services include (but are not limited to): - Providing a comprehensive travel service that complies with requirements and restrictions imposed by airlines in relation to immigration passengers on scheduled flights; - Providing tickets for Service Users, taking into account restrictions imposed by individual airlines; - Following detailed and specific individual airline procedures for obtaining refunds; - Managing relationships with the carriers to maximise cost-effective opportunities; - Provision of a complete Charter service to meet the requirements of the Home Office; - Provision of accommodation for Home Office staff and/or representatives when required. The Authority may have requirements for other UK based travel services. If this requirement materialises, the Authority will agree with the supplier awarded the contract how these requirements can be delivered. There may also be a requirement to manage travel arrangements for other immigration/government purposes as required by the Authority. The potential length of contract will be 5 years from service commencement, with options to extend on one or more occasions up to a maximum of a further 2 years. The estimated contract value in this contract notice is calculated over the potential maximum term of 7 years including optional extensions. The estimated contract value includes pass-through costs and management services which incorporates implementation costs. Pass-through costs are costs which are associated with the purchase of travel services including tickets, chartering aircraft(s) and hotel bookings. The pass-through costs over the life of this contract are estimated to be in the range of £171m - £384m. The content of this notice, including the nature of services and estimated value (including estimated value of pass-through costs), may be subject to change. Note that services may include but not be limited to current and future related service requirements. This service is volumetric and any estimated values (including estimated value of pass-through costs) may be subject to change up or down depending on the amount of activity undertaken during the life of contract.£391.7m

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-041b96
Status
active
Has Recurrence
Yes
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Amendments

Entry 1
Id
2

Unstructured Changes

Entry 1

Where

Section
II.1.4

New Value

Old Value

Text
Please note the Authority may also require the provision of UK based vehicles with drivers (predominantly coaches) focused around the South Coast of England, however this may extend to other regions across the UK. This will be confirmed prior to ITT launch.
Entry 2

Where

Section
II.2.4

New Value

Text
The pass through costs over the life of this contract are estimated to be in the range of £171m - £384m.

Old Value

Text
The pass through costs over the life of this contract are estimated to be in the range of £300m - £2bn.
Entry 3

Where

Section
II.2.4

New Value

Old Value

Text
Please note the Authority may also require the provision of UK based vehicles with drivers (predominantly coaches) focused around the South Coast of England, however this may extend to other regions across the UK. This will be confirmed prior to ITT launch.
Entry 4

Where

Section
II.2.5

New Value

Text
£7.7m

Old Value

Text
£8.8m

Bid Opening

Date
3 Apr 2025, 16:00

Legal basis

Id
32014L0024
Scheme
CELEX

Expected award period

Starts
3 Apr 2025, 16:00

Tender Period

Ends
3 Apr 2025, 16:00

Communication

Future Notice Date
2 Apr 2024, 00:00

Classification

Id
63515000
Scheme
CPV
Description
Travel services

Submission terms

Languages

en

Bid Validity Period

Duration In Days
390

Submission Method

electronicSubmission
written

Participation Fees

Entry 1
Id
1

Type

document

Lots and requirements

Entry 1
Id
1
Status
active
Has Options
No
Has Renewal
Yes
Description
The Authority is seeking a commercial partner to provide a number of fully integrated services in regards to travel for immigration purposes, primarily to/from destinations overseas, but including some UK based activity. These services include (but are not limited to): - Providing a comprehensive travel service that complies with requirements and restrictions imposed by airlines in relation to immigration passengers on scheduled flights; - Providing tickets for Service Users, taking into account restrictions imposed by individual airlines; - Following detailed and specific individual airline procedures for obtaining refunds; - Managing relationships with the carriers to maximise cost-effective opportunities; - Provision of a complete Charter service to meet the requirements of the Home Office; - Provision of accommodation for Home Office staff and/or representatives when required. The Authority may have requirements for other UK based travel services. If this requirement materialises, the Authority will agree with the supplier awarded the contract how these requirements can be delivered. There may also be a requirement to manage travel arrangements for other immigration/government purposes as required by the Authority. The potential length of contract will be 5 years from service commencement, with options to extend on one or more occasions up to a maximum of a further 2 years. The estimated contract value in this contract notice is calculated over the potential maximum term of 7 years including optional extensions. The estimated contract value includes pass-through costs and management services which incorporates implementation costs. Pass-through costs are costs which are associated with the purchase of travel services including tickets, chartering aircraft(s) and hotel bookings. The pass-through costs over the life of this contract are estimated to be in the range of £171m - £384m. The content of this notice, including the nature of services and estimated value (including estimated value of pass-through costs), may be subject to change. Note that services may include but not be limited to current and future related service requirements. This service is volumetric and any estimated values (including estimated value of pass-through costs) may be subject to change up or down depending on the amount of activity undertaken during the life of contract.

Value

Amount
391,700,000
Currency
GBP

Renewal

Description
Option to extend on one or more occasions up to a maximum of a further 2 years.

Contract period

Duration In Days
1,800

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
United Kingdom

Delivery locations

Entry 1
Region
UK
Entry 2
Region
UK

Additional Classifications

Entry 1
Id
34980000
Scheme
CPV
Description
Transport tickets
Entry 2
Id
60000000
Scheme
CPV
Description
Transport services (excl. Waste transport)
Entry 3
Id
60400000
Scheme
CPV
Description
Air transport services
Entry 4
Id
60410000
Scheme
CPV
Description
Scheduled air transport services
Entry 5
Id
60423000
Scheme
CPV
Description
Air-charter services
Entry 6
Id
63000000
Scheme
CPV
Description
Supporting and auxiliary transport services; travel agencies services
Entry 7
Id
63516000
Scheme
CPV
Description
Travel management services
Entry 8
Id
63520000
Scheme
CPV
Description
Transport agency services
Entry 9
Id
79997000
Scheme
CPV
Description
Business travel services

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-1619
Name
Home Office

Roles

buyer

Address

Region
UK
Locality
London
Country Name
United Kingdom

Details

Classifications

Entry 1
Id
MINISTRY
Scheme
TED_CA_TYPE
Description
Ministry or any other national or federal authority, including their regional or local subdivisions
Entry 2
Id
03
Scheme
COFOG
Description
Public order and safety

Identifier

Legal Name
Home Office

Contact

Name
Immigration Enforcement Commercial
Organisation 2
Id
GB-FTS-56710
Name
The Secretary of State for the Home Department

Roles

buyer

Address

Region
UK
Locality
London
Postal Code
SW1P 4DF
Country Name
United Kingdom
Street Address
Home Office, 2 Marsham Street

Details

Identifier

Legal Name
The Secretary of State for the Home Department

Contact

Organisation 3
Id
GB-FTS-137368
Name
Home Office

Roles

buyer

Address

Region
UK
Locality
London
Postal Code
SW1P 4DF
Country Name
United Kingdom
Street Address
The Secretary of State for the Home Department Home Office,

Details

Classifications

Entry 1
Id
MINISTRY
Scheme
TED_CA_TYPE
Description
Ministry or any other national or federal authority, including their regional or local subdivisions
Entry 2
Id
03
Scheme
COFOG
Description
Public order and safety

Identifier

Legal Name
Home Office

Contact

Name
Immigration Enforcement Commercial
Organisation 4
Id
GB-FTS-1091
Name
N/A

Roles

reviewBody

Address

Locality
N/A
Country Name
United Kingdom

Identifier

Legal Name
N/A

Recorded locations

  • Buyer location · London · UK · SW1P 4DF · United Kingdom
  • Delivery location · UK

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-041b96-2025-02-07T13:56:38Zcompiled ·