ProcuraAxisBeta
Sign inCreate Free Account
Home / Opportunities / Opportunity
PROCUREMENT OPPORTUNITY

Provision of Heating Services

Orbit Group Limited · compiled

Tender information last checkedLast checked 29 Sept 2026, 19:01.

Opportunity overview

Orbit Group believe everyone is entitled to a good quality, safe and affordable home. We manage a growing portfolio of over 47,000 affordable and social rent homes and support over 100,000 customers in differing stages of life, from those seeking their first home to customers looking for enhanced supported living. We are also one of the UK’s largest developers of affordable housing, building over 5,300 new homes by 2025. Orbit is seeking through this ‘Standard Selection Questionnaire’ to identify suitable capable suppliers to invite to ITT (Invitation to Tender) for the provision of heating and hot water system service and maintenance within our Domestic and Commercial properties which are natural gas fuelled and include; • Natural gas • LPG • Oil • Vented and unvented cylinders connected to gas heating sources Potential suppliers who have the capability to fulfil each of the below key requirements, are invited to complete the Standard Selection Questionnaire. Domestic 3* domestic Inspection, Service and Planned Preventative Maintenance of Domestic Heating and Hot Water Systems, including reactive repairs as well as a 24 hour, 7 days a week, 365 year-round fully comprehensive maintenance and repair service. Planned and reactive installations.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Sureserve Compliance Central Limited

Matched by exact name
Contract value
£18.4m
Awarded
Not supplied
Contract signed
17 Jan 2025
Award ID
005177-2025-Domestic Heating Lot 1.1-1
Status
active
Location
London,, UKI, WC1A 2AJ, United Kingdom

Sureserve Compliance Central Limited

Matched by exact name
Contract value
£17m
Awarded
Not supplied
Contract signed
17 Jan 2025
Award ID
005177-2025-Domestic Heating Lot 1.2-2
Status
active
Location
London,, UKI, WC1A 2AJ, United Kingdom

ThermoServ Ltd

Matched by exact name
Contract value
£980.2k
Awarded
Not supplied
Contract signed
19 Sept 2024
Award ID
033401-2024-Heating Commercial Lots 2.1-1
Status
active
Location
Croydon, UK, CR04GE, United Kingdom

ThermoServ Limited

Matched by exact name
Contract value
£708.5k
Awarded
Not supplied
Contract signed
19 Sept 2024
Award ID
033401-2024-Heating Commercial Lots 2.2-2
Status
active
Location
Croydon, UK, CR04GE, United Kingdom

Classification

  • CPV09300000 — Electricity, heating, solar and nuclear energy
  • CPV42160000 — Boiler installations
  • CPV45259000 — Repair and maintenance of plant
  • CPV50000000 — Repair and maintenance services

Lots

  • Heating Domestic Lot 1.1 and Lot 1.2£35m
  • Domestic Heating - East and South East England£259m
  • Commercial Heating - The Midlands£12.6m
  • Commercial Heating - East and South East England£7m

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DN697981
Status
complete
Has Recurrence
No
Procurement Method
selective
Main Procurement Category
services
Procurement Method Details
Restricted procedure

Covered By

GPA

Amendments

Entry 1
Id
2

Unstructured Changes

Entry 1
Related Lot
1.2

Where

Label
Value excluding VAT: £259,000,000
Section
II.2.6)

New Value

Text
Contract value is £25,900,000 excluding VAT

Old Value

Text
Contract value is £259,000,000 excluding VAT
Entry 2

Where

Label
IV.2.2) Time limit for receipt of tenders or requests to participate
Section
IV.2

New Value

Text
V.2.2) Time limit for receipt of tenders or requests to participate Date 13 December 2023 Local time 12:00pm

Old Value

Text
IV.2.2) Time limit for receipt of tenders or requests to participate Date 8 December 2023 Local time 12:00pm

Legal basis

Id
32014L0024
Scheme
CELEX

Lot Details

Award Criteria Details
Domestic Heating - Lot 1.1 and/or Lot 1.2 or Commercial Heating - Lot 2.1 and/or Lot 2.2
Maximum Lots Bid Per Supplier
2
Maximum Lots Awarded Per Supplier
2

Second Stage

Invitation Date
8 Jan 2024, 00:00

Tender Period

Ends
8 Dec 2023, 12:00

Contract terms

Has Electronic Payment
Yes
Has Electronic Ordering
Yes
Electronic Invoicing Policy
allowed

Classification

Id
50000000
Scheme
CPV
Description
Repair and maintenance services

Submission terms

Languages

en

Submission Method

electronicSubmission

Other Requirements

Requires Staff Names And Qualifications
Yes

Lots and requirements

Entry 1
Id
1.1
Title
Heating Domestic Lot 1.1 and Lot 1.2
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
3* domestic Inspection, Service and Planned Preventative Maintenance of Domestic Heating and Hot Water Systems, including 24/7 and 365 days per year reactive repairs. Planned and reactive installations.

Value

Amount
35,000,000
Currency
GBP

Renewal

Description
At the discretion of the Authority the agreement maybe extended for a further 1 x 24 months.

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
60
Criterion 2
Type
price
Description
40

Contract period

Duration In Days
1,800

Submission terms

Variant Policy
notAllowed
Entry 2
Id
1.2
Title
Domestic Heating - East and South East England
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
3* domestic Inspection, Service and Planned Preventative Maintenance of Domestic Heating and Hot Water Systems, including 24/7 and 365 days per year reactive repairs. Planned and reactive installations.

Value

Amount
259,000,000
Currency
GBP

Renewal

Description
At the discretion of the Authority the agreement maybe extended for a further 1 x 24 months.

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
60
Criterion 2
Type
price
Description
40

Contract period

Duration In Days
1,800

Submission terms

Variant Policy
notAllowed
Entry 3
Id
2.1
Title
Commercial Heating - The Midlands
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
Inspections, Service & Planned Preventative Maintenance of Commercial Heating and Hot Water Systems and Associated Commercial and Domestic Assets/ Appliances and Reactive Asset/ Appliance Upgrades BMS service, maintenance, and software management. Service and Repair for ad hoc Catering Equipment*.

Value

Amount
12,600,000
Currency
GBP

Renewal

Description
At the discretion of the Authority the agreement maybe extended for a further 1 x 24 months.

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
60
Criterion 2
Type
price
Description
40

Contract period

Duration In Days
1,800

Submission terms

Variant Policy
notAllowed
Entry 4
Id
2.2
Title
Commercial Heating - East and South East England
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
Inspections, Service & Planned Preventative Maintenance of Commercial Heating and Hot Water Systems and Associated Commercial and Domestic Assets/ Appliances and Reactive Asset/ Appliance Upgrades BMS service, maintenance, and software management. Service and Repair for ad hoc Catering Equipment*.

Value

Amount
7,000,000
Currency
GBP

Renewal

Description
At the discretion of the Authority the agreement maybe extended for a further 1 x 24 months.

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
60
Criterion 2
Type
price
Description
40

Contract period

Duration In Days
1,800

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1.1
Related Lot
1.1

Delivery locations

Entry 1
Region
UKF
Entry 2
Region
UKG
Entry 3
Region
UKF
Entry 4
Region
UKG
Entry 5
Region
UKF
Entry 6
Region
UKG

Additional Classifications

Entry 1
Id
42160000
Scheme
CPV
Description
Boiler installations
Entry 2
Id
50000000
Scheme
CPV
Description
Repair and maintenance services
Item 2
Id
1.2
Related Lot
1.2

Delivery locations

Entry 1
Region
UKH
Entry 2
Region
UKI
Entry 3
Region
UKJ
Entry 4
Region
UKH
Entry 5
Region
UKI
Entry 6
Region
UKJ
Entry 7
Region
UKH
Entry 8
Region
UKI
Entry 9
Region
UKJ

Additional Classifications

Entry 1
Id
42160000
Scheme
CPV
Description
Boiler installations
Entry 2
Id
50000000
Scheme
CPV
Description
Repair and maintenance services
Item 3
Id
2.1
Related Lot
2.1

Delivery locations

Entry 1
Region
UKF
Entry 2
Region
UKG
Entry 3
Region
UKF
Entry 4
Region
UKG
Entry 5
Region
UKF
Entry 6
Region
UKG

Additional Classifications

Entry 1
Id
45259000
Scheme
CPV
Description
Repair and maintenance of plant
Item 4
Id
2.2
Related Lot
2.2

Delivery locations

Entry 1
Region
UKH
Entry 2
Region
UKI
Entry 3
Region
UKJ
Entry 4
Region
UKI
Entry 5
Region
UKJ
Entry 6
Region
UKK
Entry 7
Region
UKI
Entry 8
Region
UKJ
Entry 9
Region
UKK

Additional Classifications

Entry 1
Id
09300000
Scheme
CPV
Description
Electricity, heating, solar and nuclear energy
Entry 2
Id
45259000
Scheme
CPV
Description
Repair and maintenance of plant

Published documents

Entry 1
Id
economic1
Document Type
economicSelectionCriteria
Entry 2
Id
technical1
Document Type
technicalSelectionCriteria

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-455
Name
Orbit Group Limited

Roles

buyer

Address

Region
UKF
Locality
Coventry
Postal Code
CV3 2SU
Country Name
United Kingdom
Street Address
Garden Court, Harry Weston Road, Binley Business Park

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
06
Scheme
COFOG
Description
Housing and community amenities

Identifier

Legal Name
Orbit Group Limited

Contact

Name
Mrs Samantha Bishop
Telephone
+44 2476148425
Organisation 2
Id
GB-FTS-98246
Name
The Royal Courts of Justice London

Roles

reviewBody

Address

Locality
London
Country Name
United Kingdom

Identifier

Legal Name
The Royal Courts of Justice London
Organisation 3
Id
GB-FTS-127256
Name
ThermoServ Ltd

Roles

supplier

Address

Region
UK
Locality
Croydon
Postal Code
CR04GE
Country Name
United Kingdom
Street Address
Unit 2 Mariner Business Centre 1 Kings Way

Details

Scale
sme

Identifier

Legal Name
ThermoServ Ltd
Organisation 4
Id
GB-FTS-127257
Name
ThermoServ Limited

Roles

supplier

Address

Region
UK
Locality
Croydon
Postal Code
CR04GE
Country Name
United Kingdom
Street Address
Unit 2 Mariner Business Centre 1 Kings Way

Details

Scale
sme

Identifier

Legal Name
ThermoServ Limited
Organisation 5
Id
GB-FTS-118840
Name
Orbit Group Ltd

Roles

reviewBody

Address

Locality
Coventry
Postal Code
CV3 2SU
Country Name
United Kingdom
Street Address
Garden Court, Binley Business Park

Identifier

Legal Name
Orbit Group Ltd
Organisation 6
Id
GB-FTS-138063
Name
Sureserve Compliance Central Limited

Roles

supplier

Address

Region
UKI
Locality
London,
Postal Code
WC1A 2AJ
Country Name
United Kingdom
Street Address
Norfolk House, 13 Southampton Place,

Details

Scale
large

Identifier

Legal Name
Sureserve Compliance Central Limited

Award information

Award 1
Id
033401-2024-Heating Commercial Lots 2.1-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-127256
Name
ThermoServ Ltd

Related lots

2.1
Award 2
Id
033401-2024-Heating Commercial Lots 2.2-2
Status
active

Suppliers

Supplier 1
Id
GB-FTS-127257
Name
ThermoServ Limited

Related lots

2.2
Award 3
Id
005177-2025-Domestic Heating Lot 1.1-1
Title
Domestic Heating Lot 1.1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-138063
Name
Sureserve Compliance Central Limited

Related lots

1.1
Award 4
Id
005177-2025-Domestic Heating Lot 1.2-2
Title
Domestic Heating Lot 1.2
Status
active

Suppliers

Supplier 1
Id
GB-FTS-138063
Name
Sureserve Compliance Central Limited

Related lots

1.2

Contracts and changes

Entry 1
Id
033401-2024-Heating Commercial Lots 2.1-1
Status
active
Award ID
033401-2024-Heating Commercial Lots 2.1-1
Date Signed
20 Sept 2024, 00:00

Value

Amount
980,152.11
Currency
GBP
Entry 2
Id
033401-2024-Heating Commercial Lots 2.2-2
Status
active
Award ID
033401-2024-Heating Commercial Lots 2.2-2
Date Signed
20 Sept 2024, 00:00

Value

Amount
708,527.96
Currency
GBP
Entry 3
Id
005177-2025-Domestic Heating Lot 1.1-1
Title
Domestic Heating Lot 1.1
Status
active
Award ID
005177-2025-Domestic Heating Lot 1.1-1
Date Signed
17 Jan 2025, 00:00

Value

Amount
18,370,537.3
Currency
GBP
Entry 4
Id
005177-2025-Domestic Heating Lot 1.2-2
Title
Domestic Heating Lot 1.2
Status
active
Award ID
005177-2025-Domestic Heating Lot 1.2-2
Date Signed
17 Jan 2025, 00:00

Value

Amount
16,992,934.6
Currency
GBP

Recorded locations

  • Buyer location · Coventry · UKF · CV3 2SU · United Kingdom
  • Delivery location · UKF
  • Delivery location · UKG
  • Delivery location · UKH
  • Delivery location · UKI
  • Delivery location · UKJ
  • Delivery location · UKK

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-0417e1-2025-02-14T14:36:30Zcompiled ·