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PROCUREMENT OPPORTUNITY

Future Customer Information System (CIS)

Transport for Wales Rail Limited (Utility Buyer) · compiled

Tender information last checkedLast checked 29 Sept 2026, 18:59.

Opportunity overview

Future Customer Information System (CIS)

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

WORLDLINE IT SERVICES UK LIMITED

Matched by exact name
Published award value
Value not stated
Awarded
Not supplied
Contract signed
25 Nov 2024
Award ID
003209-2025-1
Status
active
Location
Nottingham, UKF14, NG91LA, United Kingdom

Classification

  • CPV72000000 — IT services: consulting, software development, Internet and support
  • CPV48000000 — Software package and information systems
  • CPV48810000 — Information systems
  • CPV48813000 — Passenger information system

Lots

  • Procurement of a Future Customer Information System (CIS). Please refer to procurement documents for full Scope of WorksValue not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
TEN075
Status
complete
Has Recurrence
No
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Amendments

Entry 1
Id
2
Description
Extension of deadline granted due to Christmas Holidays

Unstructured Changes

Entry 1

Where

Label
Time limit
Section
IV.2.2

New Value

Date
23 Feb 2024, 16:00

Old Value

Date
9 Feb 2024, 16:00
Entry 2

Where

Label
Conditions for opening of tenders
Section
IV.2.7

New Value

Date
23 Feb 2024, 16:30

Old Value

Date
9 Feb 2024, 16:30

Bid Opening

Date
9 Feb 2024, 16:30

Legal basis

Id
32014L0025
Scheme
CELEX

Expected award period

Starts
9 Feb 2024, 16:30

Tender Period

Ends
9 Feb 2024, 16:00

Classification

Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support

Submission terms

Languages

en

Submission Method

electronicSubmission

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
Procurement of a Future Customer Information System (CIS). Please refer to procurement documents for full Scope of Works

Renewal

Description
2 x 12 month optional extensions

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
70
Criterion 2
Type
price
Description
30

Contract period

Duration In Days
1,800

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UK
Entry 2
Region
UK

Additional Classifications

Entry 1
Id
48000000
Scheme
CPV
Description
Software package and information systems
Entry 2
Id
48810000
Scheme
CPV
Description
Information systems
Entry 3
Id
48813000
Scheme
CPV
Description
Passenger information system

Published documents

Entry 1
Id
economic1
Document Type
economicSelectionCriteria
Entry 2
Id
technical1
Document Type
technicalSelectionCriteria

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-12368
Name
Transport for Wales Rail Limited (Utility Buyer)

Roles

buyer
centralPurchasingBody

Address

Region
UKL
Locality
Rhondda Cynon Taf
Postal Code
CF37 4TH
Country Name
United Kingdom
Street Address
3 Llys Cadwyn, Pontypridd

Details

Classifications

Entry 1
Id
RAILWAY_SERVICES
Scheme
TED_CE_ACTIVITY
Description
Railway services

Identifier

Legal Name
Transport for Wales Rail Limited (Utility Buyer)

Contact

Telephone
+44 2920720500
Organisation 2
Id
GB-FTS-111
Name
High Court

Roles

reviewBody

Address

Locality
London
Postal Code
WC2A 2LL
Country Name
United Kingdom
Street Address
Royal Courts of Justice, The Strand

Identifier

Legal Name
High Court

Contact

Telephone
+44 2079477501
Organisation 3
Id
GB-FTS-136707
Name
WORLDLINE IT SERVICES UK LIMITED

Roles

supplier

Address

Region
UKF14
Locality
Nottingham
Postal Code
NG91LA
Country Name
United Kingdom
Street Address
1 Beeston Business Park, Technology Drive, Beeston

Details

Scale
large

Identifier

Legal Name
WORLDLINE IT SERVICES UK LIMITED

Award information

Award 1
Id
003209-2025-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-136707
Name
WORLDLINE IT SERVICES UK LIMITED

Related lots

1

Contracts and changes

Entry 1
Id
003209-2025-1
Status
active
Award ID
003209-2025-1
Date Signed
25 Nov 2024, 00:00

Recorded locations

  • Buyer location · Rhondda Cynon Taf · UKL · CF37 4TH · United Kingdom
  • Delivery location · UK

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-0415d1-2025-01-31T09:34:52Zcompiled ·