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PROCUREMENT OPPORTUNITY

Liability Claims Administrator

Transport for London · compiled

Tender information last checkedLast checked 29 Sept 2026, 18:59.

Opportunity overview

Requirement for a Service Provider for management and handling of liability (motor, employers, public) claims that fall under TfL's General Liability Policy of insurance, as well as uninsured disease claims. Contract awarded for a period of 3 years, with an option to extend by up to further 2 years.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

GALLAGHER BASSETT INTERNATIONAL LTD

Matched by number
Contract value
£1.8m
Awarded
Not supplied
Contract signed
24 Jun 2024
Award ID
030746-2025-TfL 96287-1
Status
active
Identifier
GB-COH 1844276
Location
Tamworth, UK, B77 4DU, United Kingdom

Classification

  • CPV66510000 — Insurance services

Lots

  • The contract was awarded to the economic operator who submitted the Most Economically Advantageous Tender (MEAT) based on the evaluation criteria and weightings as set out in the ITT tender pack. The successful economic operator will be providing Liability Claims Administrator services to Transport for London. The duration comprises a core term of three (3) years with an option to extend up to a further two (2) years at the Contracting Authority's sole discretion.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
TfL 96287
Status
complete
Has Recurrence
Yes
Review Details
The award decision notices (standstill letters) were issued following the completion of the ITT stage and a standstill period was observed. This is the point at which the award decision was taken and at which the competitive procurement process concluded.
Procurement Method
selective
Main Procurement Category
services
Procurement Method Details
Restricted procedure

Legal basis

Id
32014L0024
Scheme
CELEX

Recurrence

Description
A new procurement is estimated to be run in late 2026/early 2027 or, should the contract extension options are exercised, in late 2027/early 2028 or late 2028/early 2029

Second Stage

Invitation Date
13 Dec 2023, 00:00

Tender Period

Ends
27 Nov 2023, 12:00

Contract terms

Has Electronic Ordering
Yes
Electronic Invoicing Policy
allowed

Classification

Id
66510000
Scheme
CPV
Description
Insurance services

Submission terms

Languages

en

Bid Validity Period

Duration In Days
180

Submission Method

electronicSubmission

Selection criteria

Criteria

Criterion 1
Type
suitability
Description
Selection criteria as stated in the procurement documents

Applies To

supplier
Criterion 2
Type
economic
Description
Selection criteria as stated in the procurement documents

Applies To

supplier
Criterion 3
Type
technical
Description
Selection criteria as stated in the procurement documents

Applies To

supplier

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
Yes
Has Renewal
Yes
Description
The contract was awarded to the economic operator who submitted the Most Economically Advantageous Tender (MEAT) based on the evaluation criteria and weightings as set out in the ITT tender pack. The successful economic operator will be providing Liability Claims Administrator services to Transport for London. The duration comprises a core term of three (3) years with an option to extend up to a further two (2) years at the Contracting Authority's sole discretion.

Options

Description
Three (3) years initial term, with optional extension of up to additional two (2) years, at the sole discretion of the contracting authority. The total duration of contract, inclusive of the potential extension provisions, is five (5) years.

Renewal

Description
Option to extend by up to further two years

Award criteria

Criteria

Criterion 1
Name
Technical
Type
quality
Description
70
Criterion 2
Type
price
Description
30

Contract period

Duration In Days
1,170

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKI
Entry 2
Region
UKC
Entry 3
Region
UKD
Entry 4
Region
UKE
Entry 5
Region
UKF
Entry 6
Region
UKG
Entry 7
Region
UKH
Entry 8
Region
UKI
Entry 9
Region
UKJ
Entry 10
Region
UKK

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-14777
Name
Transport for London

Roles

buyer

Address

Region
UKI41
Locality
LONDON
Postal Code
E201JN
Country Name
United Kingdom
Street Address
5 ENDEAVOUR SQUARE

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Transport for London
No Identifier Rationale
notOnAnyRegister

Contact

Name
Ilva Cunka
Organisation 2
Id
GB-FTS-6187
Name
Transport for London

Roles

reviewBody

Address

Locality
London
Country Name
United Kingdom

Identifier

Legal Name
Transport for London
Organisation 3
Id
GB-FTS-17506
Name
Transport for London

Roles

buyer

Address

Region
UKI41
Locality
London
Postal Code
E201JN
Country Name
United Kingdom
Street Address
5 Endeavour Square

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Transport for London
No Identifier Rationale
notOnAnyRegister

Contact

Name
Ilva Cunka
Organisation 4
Id
GB-COH-1844276
Name
GALLAGHER BASSETT INTERNATIONAL LTD

Roles

supplier

Address

Region
UK
Locality
Tamworth
Postal Code
B77 4DU
Country Name
United Kingdom
Street Address
1st Floor, High Point, Sandy Hill Business Park, Sandy Way

Details

Scale
large

Identifier

Id
1844276
Scheme
GB-COH
Legal Name
GALLAGHER BASSETT INTERNATIONAL LTD

Award information

Award 1
Id
030746-2025-TfL 96287-1
Title
Liability Claims Administrator
Status
active

Suppliers

Supplier 1
Id
GB-COH-1844276
Name
GALLAGHER BASSETT INTERNATIONAL LTD

Related lots

1

Contracts and changes

Entry 1
Id
030746-2025-TfL 96287-1
Title
Liability Claims Administrator
Status
active
Award ID
030746-2025-TfL 96287-1
Date Signed
25 Jun 2024, 00:00

Value

Amount
1,750,000
Currency
GBP

Recorded locations

  • Buyer location · London · UKI41 · E201JN · United Kingdom
  • Delivery location · UKC
  • Delivery location · UKD
  • Delivery location · UKE
  • Delivery location · UKF
  • Delivery location · UKG
  • Delivery location · UKH
  • Delivery location · UKI
  • Delivery location · UKJ
  • Delivery location · UKK

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-040ed8-2025-06-06T18:58:55+01:00compiled ·