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PROCUREMENT OPPORTUNITY

On Train Hospitality Services

ScotRail Trains Limited · award, contract

Tender information last checkedLast checked 4 Oct 2026, 14:01.

Opportunity overview

ScotRail are tendering for suppliers to assist in the provision of our on train hospitality services. The requirement is split into 3 separate lots: 1: Food and Drink Provision to supply and deliver food and drink for on-train retailing. 2: EPOS Solutions including card payments and stock management services. 3: Managed solution, for the above services as well as stock management and depot services.

Classification

  • CPV15000000 — Food, beverages, tobacco and related products
  • CPV15980000 — Non-alcoholic beverages
  • CPV55520000 — Catering services
  • CPV72212110 — Point of sale (POS) software development services

Lots

  • Food and Drink SupplierValue not stated
  • EPOS SolutionValue not stated
  • Managed Hospitality SolutionValue not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
SR001
Status
cancelled
Main Procurement Category
goods
Procurement Method
selective
Procurement Method Details
Negotiated procedure with prior call for competition

Legal basis

Id
32014L0025
Scheme
CELEX

Classification

Scheme
CPV
Id
15000000
Description
Food, beverages, tobacco and related products

Covered By

GPA

Lots and requirements

Entry 1
Id
1
Title
Food and Drink Supplier
Description
Supply and delivery of food and drinks products. ScotRail are looking to award to a supplier for the provision of food and drink products to be delivered to ScotRail managed sites.
Has Options
No
Status
cancelled

Award criteria

Criteria

Criterion 1
Name
as per procurement documents
Type
quality
Description
100
Criterion 2
Type
price
Description
0
Entry 2
Id
2
Title
EPOS Solution
Description
ScotRail require a flexible software and hardware solution to ensure the continued efficiency of on train hospitality. ScotRail require an EPOS solution that will allow for ordering and payment on ScotRail train services, often taking payment in remote geographical locations. The current requirement is 80 EPOS devices / solutions for ScotRail staff with the option to purchase more (or decrease the number) over the lifetime of the contract.
Has Options
No
Status
cancelled

Award criteria

Criteria

Criterion 1
Name
as per procurement documents
Type
quality
Description
100
Criterion 2
Type
price
Description
0
Entry 3
Id
3
Title
Managed Hospitality Solution
Description
ScotRail are inviting prospective suppliers to bid for a managed hospitality service encompassing: the sourcing and delivery of food and drinks, managing food and drink stores / depots and waste, stock management, loading and maintaining trollies and providing an EPOS solution. For the avoidance of doubt; ScotRail staff would still sell / retail food and drink on board trains however the prospective supplier(s) would manage the backend supply.
Has Options
Yes
Status
cancelled

Award criteria

Criteria

Criterion 1
Name
as per procurement documents
Type
quality
Description
100
Criterion 2
Type
price
Description
0

Options

Description
The supplier will be asked to provide prices for the potential purchase of additional EPOS devices and depot locations. Details will be provided at ITN stage.

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
15000000
Description
Food, beverages, tobacco and related products
Entry 2
Scheme
CPV
Id
15980000
Description
Non-alcoholic beverages

Delivery locations

Entry 1
Region
UKM
Item 2
Id
2
Related Lot
2

Additional Classifications

Entry 1
Scheme
CPV
Id
72212110
Description
Point of sale (POS) software development services

Delivery locations

Entry 1
Region
UKM
Item 3
Id
3
Related Lot
3

Additional Classifications

Entry 1
Scheme
CPV
Id
55520000
Description
Catering services

Delivery locations

Entry 1
Region
UKM

Buyer, suppliers and contacts

Organisation 1
Name
ScotRail Trains Limited
Id
GB-FTS-55890

Identifier

Legal Name
ScotRail Trains Limited

Address

Street Address
Atrium Court, 50 Waterloo Street
Locality
Glasgow
Region
UKM
Postal Code
G2 6HQ
Country Name
United Kingdom

Contact

Roles

buyer
centralPurchasingBody

Details

Classifications

Entry 1
Scheme
TED_CE_ACTIVITY
Id
RAILWAY_SERVICES
Description
Railway services
Organisation 2
Name
Glasgow Sheriff Court and Justice of the Peace Court
Id
GB-FTS-2494

Identifier

Legal Name
Glasgow Sheriff Court and Justice of the Peace Court

Address

Locality
Glasgow
Country Name
United Kingdom

Roles

reviewBody

Award information

Award 1
Id
019372-2026-1
Status
unsuccessful
Status Details
discontinued
Award 2
Id
019372-2026-2
Status
unsuccessful
Status Details
discontinued
Award 3
Id
019372-2026-3
Status
unsuccessful
Status Details
discontinued

Recorded locations

  • Buyer location · Glasgow · UKM · G2 6HQ · United Kingdom
  • Delivery location · UKM

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 019167-2026award, contract ·
  2. 019372-2026award, contract ·