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PROCUREMENT OPPORTUNITY

Non-Emergency Patient Transport (NEPTS) for North West England

NHS Lancashire & South Cumbria Integrated Care Board · compiled

Tender information last checkedLast checked 29 Sept 2026, 18:56.

Opportunity overview

Midlands and Lancashire CSU is working with NHS Lancashire & South Cumbria Integrated Care Board (ICB); NHS Greater Manchester ICB; NHS Cheshire and Merseyside ICB; and NHS North East and North Cumbria ICB who are looking to award a contract for the provision of Non-Emergency Patient Transport Services (NEPTS) to cover Lancashire, Greater Manchester, Cheshire, Merseyside and Cumbria delivering: - Planned Patient Transport - for routine outpatient appointments - Unplanned Patient Transport - for discharges / short notice bookings - Enhanced Priority Service Transport - for time critical transport for patients attending for haemodialysis or oncology treatments The contract is to be split into 3 LOTs covering the following geographical areas: LOT 1 - Cheshire and Merseyside LOT 2 - Greater Manchester LOT 3 - Lancashire and Cumbria

Classification

  • CPV60000000 — Transport services (excl. Waste transport)

Lots

  • Non-Emergency Patient Transport (NEPTS) for Cheshire & Merseyside£174.3m
  • Non-Emergency Patient Transport (NEPTS) for Greater Manchester£138.5m
  • Non-Emergency Patient Transport (NEPTS) for Lancashire & Cumbria£152.7m

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
WHISP-145
Status
cancelled
Has Recurrence
No
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Bid Opening

Date
13 Oct 2023, 09:00

Legal basis

Id
32014L0024
Scheme
CELEX

Lot Details

Maximum Lots Bid Per Supplier
9,999,999

Expected award period

Starts
13 Oct 2023, 09:00

Tender Period

Ends
12 Oct 2023, 12:00

Classification

Id
60000000
Scheme
CPV
Description
Transport services (excl. Waste transport)

Submission terms

Languages

en

Bid Validity Period

Ends
31 Mar 2025, 23:59

Submission Method

electronicSubmission

Lots and requirements

Entry 1
Id
1
Title
Non-Emergency Patient Transport (NEPTS) for Cheshire & Merseyside
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
The Non-Emergency Patient Transport Service (NEPTS) will deliver: - Planned Patient Transport - for routine outpatient appointments - Unplanned Patient Transport - for discharges / short notice bookings - Enhanced Priority Service Transport -for time critical transport for patients attending for haemodialysis or oncology treatments.

Value

Amount
174,293,792
Currency
GBP

Renewal

Description
There will be an initial 5-year contract period with the option to extend for a further 3-year period.

Award criteria

Criteria

Criterion 1
Name
Cost
Type
cost
Description
30
Criterion 2
Name
Financial Risk
Type
cost
Description
10

Contract period

Ends
31 Mar 2033, 23:59
Starts
1 Apr 2025, 00:00

Submission terms

Variant Policy
notAllowed
Entry 2
Id
2
Title
Non-Emergency Patient Transport (NEPTS) for Greater Manchester
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
The Non-Emergency Patient Transport Service (NEPTS) will deliver: - Planned Patient Transport - for routine outpatient appointments - Unplanned Patient Transport - for discharges / short notice bookings - Enhanced Priority Service Transport -for time critical transport for patients attending for haemodialysis or oncology treatments.

Value

Amount
138,518,448
Currency
GBP

Renewal

Description
There will be an initial 5-year contract period with the option to extend for a further 3-year period.

Award criteria

Criteria

Criterion 1
Name
Cost
Type
cost
Description
30%
Criterion 2
Name
Financial Risk
Type
cost
Description
10%

Contract period

Ends
31 Mar 2033, 23:59
Starts
1 Apr 2025, 00:00

Submission terms

Variant Policy
notAllowed
Entry 3
Id
3
Title
Non-Emergency Patient Transport (NEPTS) for Lancashire & Cumbria
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
The Non-Emergency Patient Transport Service (NEPTS) will deliver: - Planned Patient Transport - for routine outpatient appointments - Unplanned Patient Transport - for discharges / short notice bookings - Enhanced Priority Service Transport -for time critical transport for patients attending for haemodialysis or oncology treatments.

Value

Amount
152,694,088
Currency
GBP

Renewal

Description
There will be an initial 5-year contract period with the option to extend for a further 3-year period.

Award criteria

Criteria

Criterion 1
Name
Cost
Type
cost
Description
30%
Criterion 2
Name
Financial Risk
Type
cost
Description
10%

Contract period

Ends
31 Mar 2033, 23:59
Starts
1 Apr 2025, 00:00

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
Cheshire, Warrington, Wirral and Merseyside

Delivery locations

Entry 1
Region
UKD6
Entry 2
Region
UKD7
Entry 3
Region
UKD6
Entry 4
Region
UKD7

Additional Classifications

Entry 1
Id
60000000
Scheme
CPV
Description
Transport services (excl. Waste transport)
Item 2
Id
2
Related Lot
2

Delivery Location

Description
Greater Manchester

Delivery locations

Entry 1
Region
UKD3
Entry 2
Region
UKD3

Additional Classifications

Entry 1
Id
60000000
Scheme
CPV
Description
Transport services (excl. Waste transport)
Item 3
Id
3
Related Lot
3

Delivery Location

Description
Lancashire and Cumbria

Delivery locations

Entry 1
Region
UKD1
Entry 2
Region
UKD4
Entry 3
Region
UKD1
Entry 4
Region
UKD4

Additional Classifications

Entry 1
Id
60000000
Scheme
CPV
Description
Transport services (excl. Waste transport)

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-91584
Name
NHS Lancashire & SouthCumbria Integrated Care Board

Roles

reviewBody

Address

Region
UKD4
Locality
Preston
Postal Code
PR1 8XB
Country Name
United Kingdom
Street Address
Level 3, Christ Church Precinct, County Hall,Fishergate Hill

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
07
Scheme
COFOG
Description
Health

Identifier

Legal Name
NHS Lancashire & SouthCumbria Integrated Care Board
No Identifier Rationale
notOnAnyRegister

Contact

Organisation 2
Id
GB-FTS-91585
Name
NHS Cheshire and Merseyside Integrated Care Board

Roles

buyer

Address

Region
UKD6
Locality
Warrington
Postal Code
WA1 1QY
Country Name
United Kingdom
Street Address
No. 1 Lakeside, 920 Centre Park

Details

Identifier

Legal Name
NHS Cheshire and Merseyside Integrated Care Board
No Identifier Rationale
notOnAnyRegister

Contact

Organisation 3
Id
GB-FTS-91522
Name
NHS Greater Manchester Integrated Care Board

Roles

buyer

Address

Region
UKD3
Locality
Manchester
Postal Code
M1 3BN
Country Name
United Kingdom
Street Address
4th Floor, Piccadilly Place

Details

Identifier

Legal Name
NHS Greater Manchester Integrated Care Board
No Identifier Rationale
notOnAnyRegister

Contact

Organisation 4
Id
GB-FTS-91586
Name
NHS North East & North Cumbria Integrated Care Board

Roles

buyer

Address

Region
UKC2
Locality
Newcastle upon Tyne
Postal Code
NE15 8NY
Country Name
United Kingdom
Street Address
Goldcrest Way, Newburn Riverside

Details

Identifier

Legal Name
NHS North East & North Cumbria Integrated Care Board
No Identifier Rationale
notOnAnyRegister

Contact

Organisation 5
Id
GB-FTS-91587
Name
NHS Lancashire & South Cumbria Integrated Care Board

Roles

reviewBody

Address

Locality
Preston
Postal Code
PR1 8XB
Country Name
United Kingdom
Street Address
Level 3, Christ Church Precinct, County Hall,Fishergate Hill

Details

Identifier

Legal Name
NHS Lancashire & South Cumbria Integrated Care Board
Organisation 6
Id
GB-NHS-QE1
Name
NHS Lancashire & South Cumbria Integrated Care Board

Roles

buyer

Address

Region
UKD4
Locality
Preston
Postal Code
PR1 8XB
Country Name
United Kingdom
Street Address
Level 3, Christ Church Precinct, County Hall,Fishergate Hill

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
07
Scheme
COFOG
Description
Health

Identifier

Id
QE1
Scheme
GB-NHS
Legal Name
NHS Lancashire & South Cumbria Integrated Care Board

Contact

Name
Helen Graham
Organisation 7
Id
GB-NHS-QYG
Name
NHS Cheshire and Merseyside Integrated Care Board

Roles

buyer

Address

Region
UKD61
Locality
Warrington
Postal Code
WA1 1QY
Country Name
United Kingdom
Street Address
No. 1 Lakeside, 920 Centre Park

Details

Identifier

Id
QYG
Scheme
GB-NHS
Legal Name
NHS Cheshire and Merseyside Integrated Care Board

Contact

Organisation 8
Id
GB-NHS-QOP
Name
NHS Greater Manchester Integrated Care Board

Roles

buyer

Address

Region
UKD33
Locality
Manchester
Postal Code
M1 3BN
Country Name
United Kingdom
Street Address
4th Floor, Piccadilly Place

Details

Identifier

Id
QOP
Scheme
GB-NHS
Legal Name
NHS Greater Manchester Integrated Care Board

Contact

Name
Helen Graham
Organisation 9
Id
GB-NHS-QHM
Name
NHS North East & North Cumbria Integrated Care Board

Roles

buyer

Address

Region
UKC2
Locality
Newcastle upon Tyne
Postal Code
NE15 8NY
Country Name
United Kingdom
Street Address
Goldcrest Way, Newburn Riverside

Details

Identifier

Id
QHM
Scheme
GB-NHS
Legal Name
NHS North East & North Cumbria Integrated Care Board

Contact

Name
Helen Graham

Award information

Award 1
Id
004178-2025-1
Title
Non-Emergency Patient Transport (NEPTS) for North West England
Status
unsuccessful
Status Details
discontinued

Recorded locations

  • Buyer location · Preston · UKD4 · PR1 8XB · United Kingdom
  • Delivery location · UKD1
  • Delivery location · UKD3
  • Delivery location · UKD4
  • Delivery location · UKD6
  • Delivery location · UKD7

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-03f8ff-2025-02-07T13:43:41Zcompiled ·