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PROCUREMENT OPPORTUNITY

NW2023-13 NHS Talking Therapies (formerly known as IAPT)

NHS Norfolk and Waveney Integrated Care Board · compiled

Tender information last checkedLast checked 29 Sept 2026, 18:56.

Opportunity overview

NHS Norfolk and Waveney Integrated Care Board (referred to as the Commissioner) invited suitably qualified Providers to express their interest in the Provision of NHS Talking Therapies Service.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Norfolk and Suffolk NHS Foundation Trust

No match
Published award value
Value not stated
Awarded
Not supplied
Contract signed
11 Jun 2025
Award ID
038740-2025-1
Status
active
Identifier
CRN: N/A - 1103563
Location
NORWICH, UKH1, NR1 2DH, United Kingdom

Classification

  • CPV85100000 — Health services

Lots

  • The service shall provide community orientated, evidence-based psychological therapies to people in Norfolk and Waveney from the age of 16 years and over with 'common' mental health problems, such as low mood and anxiety-based needs. This model should be aligned to the NHS Talking Therapies Manual (2023) and support the Norfolk and Waveney Mental Health ambitions.<br/>The service shall be flexible and responsive to the population needs and operate a biopsychosocial model of care; taking an individual's needs into consideration to plan holistic and integrated interventions to improve and population wellbeing, relevant to the stage of life of the service user.£147m

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-03f03d
Status
complete
Has Recurrence
No
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Amendments

Entry 1
Id
1

Unstructured Changes

Entry 1

Where

Section
II.1.5.1

New Value

Text
104.000.000

Old Value

Text
0
Entry 2

Where

Section
II.2.4.1

New Value

Text
Register your Interest in attending the Market Engagement Event or seek additional information please use the link below and published ProJet reference: https://health-family.force.com/s/Welcome. Project Reference C200686.Service DescriptionThe service shall provide community orientated, evidence-based psychological therapies to people in Norfolk and Waveney from the age of 16 year and over with 'common' mental health problems, such as low mood and anxiety-based needs. This model should be aligned to the NHS Talking Therapies Manual (2023) and support the Norfolk and Waveney MentalHealth ambitions.The service shall be flexible and responsive to the population needs and operate a biopsychosocial model of care; taking an individual's needs into consideration to plan holistic and integrated interventions to improve and population wellbeing, relevant to the stage of life of the service user. This shall include an approach to support and intervention based on individual need and with fluidity over the course of individuals contact with the NHS Talking Therapies service – providing a service that can adapt and move people through appropriate types of support in the service as needs indicate. The service will work closely with local communities, providers, and the Integrated Care System (ICS) to ensure this is implemented effectively and the service will ensure people receive warm handovers to other services which can support their mental health and the wider determinants of mental health.Further to this, the service will:• proactively engage with population groups and communities where there are recognised risks, low rates of engagement and/or health inequalities;• employ practices which actively include those who are seldom heard in NHS Talking Therapies services;• embed coproduction and service user involvement within service improvement projects;• take a proactive and strategic approach to system connection and planning for current and forecast population needs;• innovate to meet the needs of the population, communities and individuals in an effective and efficient way.The aim of this Expression of Interest is to;1. provide the market with visibility of the proposed opportunity;2. support the ICB decision making to inform the future commissioning of services (as applicable);3. to help define the future service approach and model;4. to gauge the level of interest from the market of capable providers with capacity across the region to deliver the services noted above.5. Invite interested Providers to attend a Market Engagement Event on Friday 22nd September 2023 at 1pm.A further tender advertisement will be issued at the appropriate time. You will not be disadvantaged in any subsequent tender process if you choose not to attend this market engagement event as the market engagement information will form part of any future tendering documentation, but the Commissioners wish to understand your views on the proposed model, activity and financial envelope.The deadline for completing the Soft Market Testing responses is by 17:00 hours on 22nd September 2023. Registration to attend the market engagement event closes 17:00 hours 21st September 2023.Please note this is a market testing exercise and does not commit the ICB to carry out any further procurement process. Current services will remain in place during this period in line with existing contracts and service level agreements. Any future opportunity will be advertised in accordance with the regulations.May we ask that you register your attendance for the Market Engagement Event via the messaging functionality within the Atamis portal. Please can we stress that contract value is indicative only and has not yet been through the full governance process for ratification / sign-off. Therefore, the contract value and associated documents remain subject to change.

Old Value

Text
To Register your Interest in attending the Market Engagement Event or seek additional information please use the link below and published ProJet reference: https://health-family.force.com/s/Welcome. Project Reference C200686.Service DescriptionThe service shall provide community orientated, evidence-based psychological therapies to people in Norfolk and Waveney from the age of 16 year and over with 'common' mental health problems, such as low mood and anxiety-based needs. This model should be aligned to the NHS Talking Therapies Manual (2023) and support the Norfolk and Waveney MentalHealth ambitions.The service shall be flexible and responsive to the population needs and operate a biopsychosocial model of care; taking an individual's needs into consideration to plan holistic and integrated interventions to improve and population wellbeing, relevant to the stage of life of the service user. This shall include an approach to support and intervention based on individual need and with fluidity over the course of individuals contact with the NHS Talking Therapies service – providing a service that can adapt and move people through appropriate types of support in the service as needs indicate. The service will work closely with local communities, providers, and the Integrated Care System (ICS) to ensure this is implemented effectively and the service will ensure people receive warm handovers to other services which can support their mental health and the wider determinants of mental health. Further to this, the service will:• proactively engage with population groups and communities where there are recognised risks, low rates of engagement and/or health inequalities;• employ practices which actively include those who are seldom heard in NHS Talking Therapies services; • embed coproduction and service user involvement within service improvement projects;• take a proactive and strategic approach to system connection and planning for current and forecast population needs; • innovate to meet the needs of the population, communities and individuals in an effective and efficient way. The aim of this Expression of Interest is to;1. provide the market with visibility of the proposed opportunity;2. support the ICB decision making to inform the future commissioning of services (as applicable);3. to help define the future service approach and model;4. to gauge the level of interest from the market of capable providers with capacity across the region to deliver the services noted above.5. Invite interested Providers to attend a Market Engagement Event on Friday 22nd September 2023 at 1pm.A further tender advertisement will be issued at the appropriate time. You will not be disadvantaged in any subsequent tender process if you choose not to attend this market engagement event as the market engagement information will form part of any future tendering documentation, but the Commissioners wish to understand your views on the proposed model, activity and financial envelope.The deadline for completing the Soft Market Testing responses is by 17:00 hours on 22nd September 2023. Registration to attend the market engagement event closes 17:00 hours 21st September 2023.Please note this is a market testing exercise and does not commit the ICB to carry out any further procurement process. Current services will remain in place during this period in line with existing contracts and service level agreements. Any future opportunity will be advertised in accordance with the regulations.May we ask that you register your attendance for the Market Engagement Event via the messaging functionality within the Atamis portal. May we also ask you to note that the draft service specification, indicative contract value and Engagement Questionnaire will not be immediately available and we anticipate they will be uploaded to the portal towards the end of August 2023.

Bid Opening

Date
1 Dec 2023, 13:00

Legal basis

Id
32014L0024
Scheme
CELEX

Expected award period

Starts
1 Dec 2023, 13:00

Tender Period

Ends
1 Dec 2023, 12:00

Communication

Future Notice Date
16 Oct 2023, 00:00

Classification

Id
85100000
Scheme
CPV
Description
Health services

Submission terms

Languages

en

Bid Validity Period

Ends
31 Mar 2024, 23:59

Submission Method

electronicSubmission
written

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Has Renewal
No
Description
The service shall provide community orientated, evidence-based psychological therapies to people in Norfolk and Waveney from the age of 16 years and over with 'common' mental health problems, such as low mood and anxiety-based needs. This model should be aligned to the NHS Talking Therapies Manual (2023) and support the Norfolk and Waveney Mental Health ambitions.<br/>The service shall be flexible and responsive to the population needs and operate a biopsychosocial model of care; taking an individual's needs into consideration to plan holistic and integrated interventions to improve and population wellbeing, relevant to the stage of life of the service user.

Value

Amount
147,000,000
Currency
GBP

Options

Description
The contract will be for an initial period of 5 years with the option to extend for an additional 2 years.

Award criteria

Criteria

Criterion 1
Name
Service
Type
quality
Description
23
Criterion 2
Name
Governance & Safety
Type
quality
Description
8
Criterion 3
Name
Mobilisation
Type
quality
Description
6
Criterion 4
Name
Service Development & Social Value
Type
quality
Description
17
Criterion 5
Name
Business Intelligence & Digitail
Type
quality
Description
10
Criterion 6
Name
Quality, Equalities & Accessibility
Type
quality
Description
13
Criterion 7
Name
Communication & Engagement
Type
quality
Description
8
Criterion 8
Name
Cost
Type
cost
Description
0

Contract period

Duration In Days
2,520

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
Norfolk and Waveney

Delivery locations

Entry 1
Region
UKH1
Entry 2
Region
UKH1
Entry 3
Region
UKH1
Entry 4
Region
UKH1

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-77568
Name
NHS Norfolk & Waveney Integrated Care Board

Roles

buyer

Address

Region
UKH15
Locality
Norwich
Postal Code
NR1 2DH
Country Name
United Kingdom
Street Address
County Hall, Martineau Ln

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
07
Scheme
COFOG
Description
Health

Identifier

Legal Name
NHS Norfolk & Waveney Integrated Care Board

Contact

Organisation 2
Id
GB-FTS-1661
Name
The High Court

Roles

reviewBody

Address

Locality
London
Postal Code
WC2A 2LL
Country Name
United Kingdom
Street Address
The Strand

Details

Identifier

Legal Name
The High Court
Organisation 3
Id
GB-FTS-139394
Name
NHS Norfolk and Waveney Integrated Care Board

Roles

buyer

Address

Region
UKH15
Locality
Norwich
Postal Code
NR1 2DH
Country Name
United Kingdom
Street Address
8th Floor, County Hall, Martineau Lane

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
07
Scheme
COFOG
Description
Health

Identifier

Legal Name
NHS Norfolk and Waveney Integrated Care Board

Contact

Name
Karen Martin
Organisation 4
Id
GB-FTS-153923
Name
Norfolk and Suffolk NHS Foundation Trust

Roles

supplier

Address

Region
UKH1
Locality
NORWICH
Postal Code
NR1 2DH
Country Name
United Kingdom
Street Address
County Hall Matineau Lane

Details

Scale
sme

Identifier

Id
CRN: N/A - 1103563
Legal Name
Norfolk and Suffolk NHS Foundation Trust

Contact

Telephone
+44 7968145454

Award information

Award 1
Id
038740-2025-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-153923
Name
Norfolk and Suffolk NHS Foundation Trust

Related lots

1

Contracts and changes

Entry 1
Id
038740-2025-1
Status
active
Award ID
038740-2025-1
Date Signed
12 Jun 2025, 00:00

Recorded locations

  • Buyer location · Norwich · UKH15 · NR1 2DH · United Kingdom
  • Delivery location · UKH1

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-03f03d-2025-07-09T16:52:32+01:00compiled ·