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PROCUREMENT OPPORTUNITY

P2054 - Provision of Cleaning Services to Low Rise and Sheltered Accomodation

Birmingham City Council · compiled

Tender information last checkedLast checked 29 Sept 2026, 18:55.

Opportunity overview

The Council wishes to establish a Framework Agreement for the provision of insert Cleaning Services for Temporary Accommodation and Communal Areas of Sheltered and Low Rise Accommodation including:• Planned Cleaning of all identified areas.• Periodic (Deep) Cleaning of Low-Rise Accommodation and occasionally Sheltered Housing.• Windows (external) and high-level glazing. Quarterly high-level window cleaning.• Reactive Cleaning, both emergency and ad-hoc.• Provision of specialist cleaning as identified in this Specification.• Provision of a customer services helpdesk during working hours and an emergency out of hours contact number. • The management and monitoring of Planned, Periodic and Reactive cleaning requests. • Supporting the Council in maintaining disaster recovery and business continuity through the provision of an emergency cleaning 24-hour call-out service.• The delivery of social value outcomes to support key Council policy drivers

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Contract value
£528k
Awarded
Not supplied
Contract signed
31 Mar 2024
Award ID
002712-2025-P2054-1
Status
active
Identifier
4373379
Location
Dartford, Kent, UKJ4, DA2 6NW, United Kingdom

Pinnacle FM Ltd

Matched by exact name
Contract value
£446k
Awarded
Not supplied
Contract signed
27 Jan 2025
Award ID
002712-2025-P2054-2
Status
active
Location
London, UKI, WC1V 6PL, United Kingdom

Classification

  • CPV98380000 — Dog kennel services
  • CPV90910000 — Cleaning services
  • CPV90911000 — Accommodation, building and window cleaning services
  • CPV90911100 — Accommodation cleaning services
  • CPV90911200 — Building-cleaning services
  • CPV90911300 — Window-cleaning services

Lots

  • Central/NorthValue not stated
  • South and EastValue not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
P2054
Status
complete
Has Recurrence
No
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Bid Opening

Date
8 Sept 2023, 12:00

Legal basis

Id
32014L0024
Scheme
CELEX

Lot Details

Maximum Lots Bid Per Supplier
2
Maximum Lots Awarded Per Supplier
1

Techniques

Has Framework Agreement
Yes

Framework Agreement

Period Rationale
Will not exceed 4 years
Maximum Participants
2

Expected award period

Starts
8 Sept 2023, 12:00

Tender Period

Ends
8 Sept 2023, 12:00

Classification

Id
98380000
Scheme
CPV
Description
Dog kennel services

Submission terms

Languages

en

Submission Method

electronicSubmission
written

Selection criteria

Criteria

Criterion 1
Type
suitability
Description
Further details will be provided in the tender documentation

Applies To

supplier

Lots and requirements

Entry 1
Id
1
Title
Central/North
Status
cancelled
Has Options
No
Has Renewal
No
Description
The Council wishes to establish a Framework Agreement for the provision of insert Cleaning Services for Temporary Accommodation and Communal Areas of Sheltered and Low Rise Accommodation including:• Planned Cleaning of all identified areas.• Periodic (Deep) Cleaning of Low-Rise Accommodation and occasionally Sheltered Housing.• Windows (external) and high-level glazing. Quarterly high-level window cleaning.• Reactive Cleaning, both emergency and ad-hoc.• Provision of specialist cleaning as identified in this Specification.• Provision of a customer services helpdesk during working hours and an emergency out of hours contact number. • The management and monitoring of Planned, Periodic and Reactive cleaning requests. • Supporting the Council in maintaining disaster recovery and business continuity through the provision of an emergency cleaning 24-hour call-out service.• The delivery of social value outcomes to support key Council policy drivers

Award criteria

Criteria

Criterion 1
Name
Quality and Social Value
Type
quality
Description
30% and 20%
Criterion 2
Type
price
Description
50%

Contract period

Duration In Days
1,440

Submission terms

Variant Policy
allowed
Entry 2
Id
2
Title
South and East
Status
cancelled
Has Options
No
Has Renewal
No
Description
The Council wishes to establish a Framework Agreement for the provision of insert Cleaning Services for Temporary Accommodation and Communal Areas of Sheltered and Low Rise Accommodation including:• Planned Cleaning of all identified areas.• Periodic (Deep) Cleaning of Low-Rise Accommodation and occasionally Sheltered Housing.• Windows (external) and high-level glazing. Quarterly high-level window cleaning.• Reactive Cleaning, both emergency and ad-hoc.• Provision of specialist cleaning as identified in this Specification.• Provision of a customer services helpdesk during working hours and an emergency out of hours contact number. • The management and monitoring of Planned, Periodic and Reactive cleaning requests. • Supporting the Council in maintaining disaster recovery and business continuity through the provision of an emergency cleaning 24-hour call-out service.• The delivery of social value outcomes to support key Council policy drivers

Award criteria

Criteria

Criterion 1
Name
Quality and Social Value
Type
quality
Description
30% and 20%
Criterion 2
Type
price
Description
50%

Contract period

Duration In Days
1,440

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKG31
Entry 2
Region
UKG31

Additional Classifications

Entry 1
Id
90910000
Scheme
CPV
Description
Cleaning services
Entry 2
Id
90911100
Scheme
CPV
Description
Accommodation cleaning services
Entry 3
Id
90911000
Scheme
CPV
Description
Accommodation, building and window cleaning services
Entry 4
Id
90911300
Scheme
CPV
Description
Window-cleaning services
Entry 5
Id
90911200
Scheme
CPV
Description
Building-cleaning services
Item 2
Id
2
Related Lot
2

Delivery locations

Entry 1
Region
UKG31
Entry 2
Region
UKG31

Additional Classifications

Entry 1
Id
90910000
Scheme
CPV
Description
Cleaning services
Entry 2
Id
90911100
Scheme
CPV
Description
Accommodation cleaning services
Entry 3
Id
90911000
Scheme
CPV
Description
Accommodation, building and window cleaning services
Entry 4
Id
90911200
Scheme
CPV
Description
Building-cleaning services
Entry 5
Id
90911300
Scheme
CPV
Description
Window-cleaning services

Published documents

Entry 1
Id
economic1
Document Type
economicSelectionCriteria
Entry 2
Id
technical1
Document Type
technicalSelectionCriteria

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-5375
Name
Birmingham City Council

Roles

buyer

Address

Region
UKG31
Locality
Birmingham
Postal Code
B4 7WB
Country Name
United Kingdom
Street Address
10 Woodcock Street

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Birmingham City Council

Contact

Name
Corporate Procurement Services
Organisation 2
Id
GB-FTS-36995
Name
High Court of Justice

Roles

reviewBody

Address

Locality
London
Postal Code
WC2A 2LL
Country Name
United Kingdom
Street Address
Royal Courts of Justice, Strand

Identifier

Legal Name
High Court of Justice
Organisation 3
Id
GB-FTS-124960
Name
Birmingham City Council

Roles

buyer

Address

Region
UKG31
Locality
Birmingham
Postal Code
B1 1BB
Country Name
United Kingdom
Street Address
Council House, Victoria Square

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Birmingham City Council

Contact

Name
Commercial and Procurement Services
Organisation 4
Id
GB-FTS-27286
Name
Hi-spec Facilities Services Ltd

Roles

supplier

Address

Region
UKJ4
Locality
Dartford, Kent
Postal Code
DA2 6NW
Country Name
United Kingdom
Street Address
20 Schooner Park, Schooner Court, Crossways Business Park

Details

Scale
large

Identifier

Id
4373379
Legal Name
Hi-spec Facilities Services Ltd
Organisation 5
Id
GB-FTS-136383
Name
Pinnacle FM Ltd

Roles

supplier

Address

Region
UKI
Locality
London
Postal Code
WC1V 6PL
Country Name
United Kingdom
Street Address
8th Floor Holborn Tower, 137-144 High Holborn

Details

Scale
large

Identifier

Legal Name
Pinnacle FM Ltd

Award information

Award 1
Id
002712-2025-P2054-1
Title
Provision of Cleaning Services to Low Rise and Sheltered Accommodation - South and East
Status
active

Suppliers

Supplier 1
Id
GB-FTS-27286
Name
Hi-spec Facilities Services Ltd

Related lots

2
Award 2
Id
002712-2025-P2054-2
Title
Provision of Cleaning Services to Low Rise and Sheltered Accommodation - Central and North
Status
active

Suppliers

Supplier 1
Id
GB-FTS-136383
Name
Pinnacle FM Ltd

Related lots

1

Contracts and changes

Entry 1
Id
002712-2025-P2054-1
Title
Provision of Cleaning Services to Low Rise and Sheltered Accommodation - South and East
Status
active
Award ID
002712-2025-P2054-1
Date Signed
1 Apr 2024, 00:00

Value

Amount
528,000
Currency
GBP
Entry 2
Id
002712-2025-P2054-2
Title
Provision of Cleaning Services to Low Rise and Sheltered Accommodation - Central and North
Status
active
Award ID
002712-2025-P2054-2
Date Signed
27 Jan 2025, 00:00

Value

Amount
446,000
Currency
GBP

Recorded locations

  • Buyer location · Birmingham · UKG31 · B1 1BB · United Kingdom
  • Delivery location · UKG31

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-03ee04-2025-01-27T14:03:42Zcompiled ·