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PROCUREMENT OPPORTUNITY

Flexible Framework for Care at Home and Housing Support Services

Renfrewshire Council · compiled

Tender information last checkedLast checked 29 Sept 2026, 18:51.

Opportunity overview

Renfrewshire Council currently has existing provision for Care at Home Services under the direction of Renfrewshire Health and Social Care Partnership (RHSCP) which will expire in May/June 2025. Renfrewshire Council is seeking to establish a multi-providers Flexible Framework Agreement (Flexible Framework) for the provision of Care at Home and Housing Support Services. The Flexible Framework will be used by RHSCP and where necessary the Council to purchase services which will support predominantly older people to live independently in their own homes for as long as possible with the care and support they need being tailored to them and provided in a flexible manner. The Flexible Framework will include both Options 2 and 3 of Self-Directed Support. It is anticipated that as far as possible, and where appropriate, all relevant existing care and support arrangements will transfer over to the Flexible Framework. It is anticipated that the Flexible Framework will be for 4 years with the option to extend for up to 12 months on 3 occasions, subject to satisfactory operation and performance. The Flexible Framework is anticipated to commence on the 01 May 2025. This will allow RHSCP to arrange transfer of current care packages to the Flexible Framework where appropriate to do so, and to arrange new care packages under the Flexible Framework. The Flexible Framework is anticipated to expire on the 30 April 2029; should all extension options be taken, the end date will be the 30 April 2032. In the event that the Flexible Framework does not start on 01 May 2025, the Flexible Framework will start on the Commencement Date as stated in the Letter of Acceptance. The length of any Individual Service Contract (ISC) made under this Flexible Framework will be stated in the relevant ISC. Please note an ISC may expire after the Flexible Framework End Date. Tenderers should note there is no guaranteed level of spend for any ISC awarded under the Flexible Framework; there is also no guarantee of payment being made to a Provider solely by appointment to the Flexible Framework. A flexible approach has been designed which will allow New Entrants to apply to be on the Flexible Framework. PLEASE NOTE - The Supplier Development Programme will deliver a Talking Tenders webinar to support tenderers to use Public Contracts Scotland and Public Contracts Scotland - Tenders Portal. The webinar will take place on 08 January 2025 details here: https://www.sdpscotland.co.uk/events/renfrewshire-council-care-at-home-framework-1527/

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

All Care Services Ltd

Match pending…
Shared contract value
£140m
Awarded
Not supplied
Contract signed
30 Apr 2025
Suppliers
One of 14 awarded suppliers
Award ID
041938-2025-RC-CPU-23-048-1
Status
active
Location
Livingston, UKM83, EH54 6QF, United Kingdom

Call-In Homecare

Matched by normalised name
Shared contract value
£140m
Awarded
Not supplied
Contract signed
30 Apr 2025
Suppliers
One of 14 awarded suppliers
Award ID
041938-2025-RC-CPU-23-048-1
Status
active
Location
Edinburgh, UKM83, EH6 5NP, United Kingdom
Shared contract value
£140m
Awarded
Not supplied
Contract signed
30 Apr 2025
Suppliers
One of 14 awarded suppliers
Award ID
041938-2025-RC-CPU-23-048-1
Status
active
Location
Glasgow, UKM82, G1 3HL, United Kingdom

Caring Hearts Limited

Match pending…
Shared contract value
£140m
Awarded
Not supplied
Contract signed
30 Apr 2025
Suppliers
One of 14 awarded suppliers
Award ID
041938-2025-RC-CPU-23-048-1
Status
active
Location
Paisley, UKM83, PA1 1TJ, United Kingdom
Shared contract value
£140m
Awarded
Not supplied
Contract signed
30 Apr 2025
Suppliers
One of 14 awarded suppliers
Award ID
041938-2025-RC-CPU-23-048-1
Status
active
Location
GLASGOW, UKM83, KA3 7BP, United Kingdom
Shared contract value
£140m
Awarded
Not supplied
Contract signed
30 Apr 2025
Suppliers
One of 14 awarded suppliers
Award ID
041938-2025-RC-CPU-23-048-1
Status
active
Location
Glasgow, UKM83, G61 2SR, United Kingdom
Shared contract value
£140m
Awarded
Not supplied
Contract signed
30 Apr 2025
Suppliers
One of 14 awarded suppliers
Award ID
041938-2025-RC-CPU-23-048-1
Status
active
Identifier
SC576777
Location
Dunfermline, UKM83, KY11 8UU, United Kingdom

Invercare Services Ltd

Match pending…
Shared contract value
£140m
Awarded
Not supplied
Contract signed
30 Apr 2025
Suppliers
One of 14 awarded suppliers
Award ID
041938-2025-RC-CPU-23-048-1
Status
active
Location
Greenock, UKM83, PA16 8ET, United Kingdom

M-Verth Ltd

Match pending…
Shared contract value
£140m
Awarded
Not supplied
Contract signed
30 Apr 2025
Suppliers
One of 14 awarded suppliers
Award ID
041938-2025-RC-CPU-23-048-1
Status
active
Location
Paisley, UKM83, PA3 4EA, United Kingdom

Oncall Care Service Ltd

Match pending…
Shared contract value
£140m
Awarded
Not supplied
Contract signed
30 Apr 2025
Suppliers
One of 14 awarded suppliers
Award ID
041938-2025-RC-CPU-23-048-1
Status
active
Location
Glasgow, UKM83, G5 0ND, United Kingdom

SCRT Limited

Match pending…
Shared contract value
£140m
Awarded
Not supplied
Contract signed
30 Apr 2025
Suppliers
One of 14 awarded suppliers
Award ID
041938-2025-RC-CPU-23-048-1
Status
active
Identifier
SC346942
Location
Dundee, UKM83, DD1 3JA, United Kingdom
Shared contract value
£140m
Awarded
Not supplied
Contract signed
30 Apr 2025
Suppliers
One of 14 awarded suppliers
Award ID
041938-2025-RC-CPU-23-048-1
Status
active
Location
ALLOA, UKM83, FK10 3LP, United Kingdom

Wheatley Care

Matched by exact name
Shared contract value
£140m
Awarded
Not supplied
Contract signed
30 Apr 2025
Suppliers
One of 14 awarded suppliers
Award ID
041938-2025-RC-CPU-23-048-1
Status
active
Location
Glasgow, UKM83, G1 1HL, United Kingdom
Shared contract value
£140m
Awarded
Not supplied
Contract signed
30 Apr 2025
Suppliers
One of 14 awarded suppliers
Award ID
041938-2025-RC-CPU-23-048-1
Status
active
Location
Renfrew, UKM83, PA3 4EA, United Kingdom

Classification

  • CPV85000000 — Health and social work services
  • CPV85300000 — Social work and related services
  • CPV85310000 — Social work services
  • CPV85320000 — Social services
  • CPV98000000 — Other community, social and personal services

Lots

  • The Tender Procedure shall be conducted in accordance with an above Government Procurement Agreement (GPA)Threshold as an Open procedure relating to Services under Schedule 3 – Social and Other Specific Services of the Public Contracts (Scotland) Regulations 2015. The Council is seeking to establish a multi–Provider Flexible Framework Agreement (Flexible Framework). The scope of the Flexible Framework falls within the ‘Social and Other Specific Services’ category and is subject to the procurement regimes set out in section 7, Social and Other Specific Services, both of the Public Contracts (Scotland)Regulations 2015. As such, a flexible approach has been designed which will allow New Entrants to apply to be on the Flexible Framework. The Council will call off from the Flexible Framework and invites responses to the Invitation to Tender (ITT) for a place on this Flexible Framework from suitably qualified Providers. Tenderers should note there is no guaranteed level of spend for any ISC awarded under the Flexible Framework. There is also no guarantee of payment being made to a Provider solely by appointment to the Flexible Framework. Additional information: The Hourly Rate the Council shall pay under the Flexible Framework for the provision of Services is 23.00GBP. Tenderers must confirm acceptance of this rate as per the Commercial Envelope on the PCS-T system. Prospective providers must meet the selection criteria as detailed in this Contract Notice and also meet the required technical criteria as detailed in the Tender Documents.£160m

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
RC-CPU-23-048
Status
complete
Has Recurrence
No
Review Details
An economic operator that suffers or risks suffering, loss or damage attributable to breach of duty under the Public Contracts (Scotland) Regulations 2015 (SSI 2015/446, as amended) may bring proceedings in the Sheriff Court or the Court of Session in accordance with Regulation 88 of the 2015 Regulations.
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Bid Opening

Date
3 Feb 2025, 12:30

Legal basis

Id
32014L0024
Scheme
CELEX

Techniques

Has Framework Agreement
Yes

Framework Agreement

Period Rationale
This requirement is being tendered under the regulations applicable for Social and Other Specific Services of the Public Contracts (Scotland) Regulations 2015. The Council may re-open the Flexible Framework for New Entrants to be added. New Entrants will be subject to the same minimum requirements as those who responded to the initial Contract Notice establishing the Flexible Framework.
Maximum Participants
9,999,999

Expected award period

Starts
3 Feb 2025, 12:30

Tender Period

Ends
3 Feb 2025, 12:00

Communication

Future Notice Date
7 Jul 2023, 00:00

Contract terms

Performance Terms
Providers must meet and uphold all the required criteria listed for the duration of the Flexible Framework and Individual Service Contracts called off from the Flexible Framework.
Has Electronic Payment
Yes
Has Electronic Ordering
Yes
Electronic Invoicing Policy
allowed

Classification

Id
85000000
Scheme
CPV
Description
Health and social work services

Submission terms

Languages

en

Submission Method

electronicSubmission

Other Requirements

Requires Staff Names And Qualifications
Yes

Selection criteria

Criteria

Criterion 1
Type
suitability
Description
Mandatory Requirement - Care Inspectorate Registration and Grades 1 Tenderers must be registered with the Care Inspectorate to deliver a Support Service - Care at Home for the Service they are tendering to be on the Flexible Framework. - All Services being tendered to be on the Flexible Framework must have a minimum Quality Grade of 3 for all key questions. 2 Tenderers must also be registered to deliver a Housing Support Service as a combined service, or evidence an ongoing application with the Care Inspectorate to do so. - Where a Tenderer DOES have the appropriate combined Housing Support Service registration, the combined service being tendered to be on the Flexible Framework must have a minimum Quality Grade of 3 for all key questions. - Where a Tenderer DOES NOT have the appropriate combined Housing Support Service registration, they must evidence a live and ongoing application for this, and confirm understanding that no ISCs will be made until evidence of the completed application and a minimum Quality Grade of 3 for all key questions have been submitted to the Council. Any Tenderer who does not meet the requirement prior to the Tender Deadline will not be eligible to join; however, they may participate in a future reopening of the Flexible Framework once these requirements have been met.

Applies To

supplier
Criterion 2
Type
economic
Description
Tenderers will be required to have a minimum Dun and Bradstreet Failure Score of 20 or provide 2 years of audited accounts. The minimum insurances required to obtain a place on the Flexible Framework are detailed in Section V1.3 of this Contract Notice.

Applies To

supplier
Criterion 3
Type
technical
Minimum
Technical Experience Providers must provide 2 examples of previous experience in delivering similar services - as a Care Inspectorate registered Support Service - Care at Home, and as appropriate a Housing Support Service and have minimum quality grades of 3 for key questions in the Care Inspectorate quality indicator framework. Quality management policy required. Providers must have a Health and Safety Policy which includes risk assessments
Description
As per Part 4C: Services of the SPD, Tenderers must provide 2 examples that demonstrates experience that is relevant to this procurement exercise. Examples should be from within the last 3 years and must include delivery of Services which are registered with the Care Inspectorate as a Support Service - Care at Home, and where applicable, registered with the Care Inspectorate to deliver a Housing Support Service. The examples must also have Care Inspectorate Quality Grades of 3 or above for all key questions in the Care Inspectorate quality indicator framework. Tenderers must detail the Tenderer’s role in delivering the contracts including, if relevant, any instances where the Tenderer has been able to demonstrate added value or innovative solutions. Tenderers must demonstrate their previous experience in delivering services which ensure capacity and capability to deliver the required Renfrewshire Council Services. Tenderers must demonstrate experience of appropriately skilled and qualified staff providing support for people with varying needs.

Applies To

supplier
Criterion 4
Type
technical
Description
Staff delivering the Service must be SSSC registered. Staff must be PVG checked. Provider’s must be registered with the Care Inspectorate as outlined in III.1 Conditions for participation (III.1.1 Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers) and the Invitation to Tender.

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Has Renewal
No
Description
The Tender Procedure shall be conducted in accordance with an above Government Procurement Agreement (GPA)Threshold as an Open procedure relating to Services under Schedule 3 – Social and Other Specific Services of the Public Contracts (Scotland) Regulations 2015. The Council is seeking to establish a multi–Provider Flexible Framework Agreement (Flexible Framework). The scope of the Flexible Framework falls within the ‘Social and Other Specific Services’ category and is subject to the procurement regimes set out in section 7, Social and Other Specific Services, both of the Public Contracts (Scotland)Regulations 2015. As such, a flexible approach has been designed which will allow New Entrants to apply to be on the Flexible Framework. The Council will call off from the Flexible Framework and invites responses to the Invitation to Tender (ITT) for a place on this Flexible Framework from suitably qualified Providers. Tenderers should note there is no guaranteed level of spend for any ISC awarded under the Flexible Framework. There is also no guarantee of payment being made to a Provider solely by appointment to the Flexible Framework. Additional information: The Hourly Rate the Council shall pay under the Flexible Framework for the provision of Services is 23.00GBP. Tenderers must confirm acceptance of this rate as per the Commercial Envelope on the PCS-T system. Prospective providers must meet the selection criteria as detailed in this Contract Notice and also meet the required technical criteria as detailed in the Tender Documents.

Value

Amount
160,000,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Name
Technical Questions
Type
quality
Description
90%
Criterion 2
Name
Community Benefits
Type
quality
Description
5%
Criterion 3
Name
Fair Working Practices
Type
quality
Description
5%
Criterion 4
Type
price
Description
Pass/Fail

Contract period

Duration In Days
2,520

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
Renfrewshire

Delivery locations

Entry 1
Region
UKM83
Entry 2
Region
UKM83
Entry 3
Region
UKM83
Entry 4
Region
UKM83

Additional Classifications

Entry 1
Id
85320000
Scheme
CPV
Description
Social services
Entry 2
Id
85310000
Scheme
CPV
Description
Social work services
Entry 3
Id
85300000
Scheme
CPV
Description
Social work and related services
Entry 4
Id
85000000
Scheme
CPV
Description
Health and social work services
Entry 5
Id
98000000
Scheme
CPV
Description
Other community, social and personal services

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-1038
Name
Renfrewshire Council

Roles

buyer

Address

Region
UKM83
Locality
Paisley
Postal Code
PA1 1JB
Country Name
United Kingdom
Street Address
Renfrewshire House, Cotton Street

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Renfrewshire Council

Contact

Telephone
+44 3003000300
Organisation 2
Id
GB-FTS-13881
Name
See VI.4.3 below

Roles

reviewBody

Address

Locality
See VI.4.3 below
Country Name
United Kingdom

Identifier

Legal Name
See VI.4.3 below
Organisation 3
Id
GB-FTS-133428
Name
All Care Services Ltd

Roles

supplier

Address

Region
UKM83
Locality
Livingston
Postal Code
EH54 6QF
Country Name
United Kingdom
Street Address
2 , Grampian Court , Beveridge Square

Details

Scale
sme

Identifier

Legal Name
All Care Services Ltd
Organisation 4
Id
GB-FTS-102775
Name
Call-In Homecare

Roles

supplier

Address

Region
UKM83
Locality
Edinburgh
Postal Code
EH6 5NP
Country Name
United Kingdom
Street Address
Call-In Homecare, 2 Anderson Place, Sugar Bond

Details

Scale
sme

Identifier

Legal Name
Call-In Homecare
Organisation 5
Id
GB-FTS-50495
Name
Care1 Professional Services LTD

Roles

supplier

Address

Region
UKM82
Locality
Glasgow
Postal Code
G1 3HL
Country Name
United Kingdom
Street Address
69 Buchanan Street , Suite 324

Details

Scale
sme

Identifier

Legal Name
Care1 Professional Services LTD
Organisation 6
Id
GB-FTS-133422
Name
Caring Hearts Limited

Roles

supplier

Address

Region
UKM83
Locality
Paisley
Postal Code
PA1 1TJ
Country Name
United Kingdom
Street Address
301A - C Embroidery Mill Building, Abbey Mill Business Centre

Details

Scale
sme

Identifier

Legal Name
Caring Hearts Limited
Organisation 7
Id
GB-FTS-115609
Name
HRM Homecare Services Ltd

Roles

supplier

Address

Region
UKM83
Locality
GLASGOW
Postal Code
KA3 7BP
Country Name
United Kingdom
Street Address
75 LONDON RD

Details

Scale
sme

Identifier

Legal Name
HRM Homecare Services Ltd
Organisation 8
Id
GB-FTS-133373
Name
Independent Lifestyle limited trading as Compcare

Roles

supplier

Address

Region
UKM83
Locality
Glasgow
Postal Code
G61 2SR
Country Name
United Kingdom
Street Address
21 Roman Road

Details

Scale
sme

Identifier

Legal Name
Independent Lifestyle limited trading as Compcare
Organisation 9
Id
GB-FTS-86640
Name
Invercare Services Ltd

Roles

supplier

Address

Region
UKM83
Locality
Greenock
Postal Code
PA16 8ET
Country Name
United Kingdom
Street Address
Inver House Business Centre, Suite 1 9 Ardgowan Square

Details

Scale
sme

Identifier

Legal Name
Invercare Services Ltd
Organisation 10
Id
GB-FTS-155255
Name
M-Verth Ltd

Roles

supplier

Address

Region
UKM83
Locality
Paisley
Postal Code
PA3 4EA
Country Name
United Kingdom
Street Address
Mirren Court Three, 123 Renfrew Road

Details

Scale
sme

Identifier

Legal Name
M-Verth Ltd
Organisation 11
Id
GB-FTS-93730
Name
Oncall Care Service Ltd

Roles

supplier

Address

Region
UKM83
Locality
Glasgow
Postal Code
G5 0ND
Country Name
United Kingdom
Street Address
121 Moffat Street

Details

Scale
sme

Identifier

Legal Name
Oncall Care Service Ltd
Organisation 12
Id
GB-FTS-133329
Name
Scotia Homecare Solutions Limited

Roles

supplier

Address

Region
UKM83
Locality
ALLOA
Postal Code
FK10 3LP
Country Name
United Kingdom
Street Address
The E-Centre, Cooperage Way, Business Village, Cooperage Way

Details

Scale
sme

Identifier

Legal Name
Scotia Homecare Solutions Limited
Organisation 13
Id
GB-FTS-37471
Name
Wheatley Care

Roles

supplier

Address

Region
UKM83
Locality
Glasgow
Postal Code
G1 1HL
Country Name
United Kingdom
Street Address
Wheatley House, 25 Cochrane Street

Details

Scale
sme

Identifier

Legal Name
Wheatley Care
Organisation 14
Id
GB-FTS-155256
Name
SCRT Limited

Roles

supplier

Address

Region
UKM83
Locality
Dundee
Postal Code
DD1 3JA
Country Name
United Kingdom
Street Address
14 City Quay, Camperdown Street

Details

Scale
sme

Identifier

Id
SC346942
Legal Name
SCRT Limited
Organisation 15
Id
GB-FTS-104356
Name
WilKerr Care Services Ltd

Roles

supplier

Address

Region
UKM83
Locality
Renfrew
Postal Code
PA3 4EA
Country Name
United Kingdom
Street Address
Mirren Court One

Details

Scale
sme

Identifier

Legal Name
WilKerr Care Services Ltd
Organisation 16
Id
GB-FTS-155257
Name
Integrity Social Care Solutions

Roles

supplier

Address

Region
UKM83
Locality
Dunfermline
Postal Code
KY11 8UU
Country Name
United Kingdom
Street Address
7 Flexspace 15 Pitreavie Court, Queensferry Road,

Details

Scale
sme

Identifier

Id
SC576777
Legal Name
Integrity Social Care Solutions

Award information

Award 1
Id
041938-2025-RC-CPU-23-048-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-133428
Name
All Care Services Ltd
Supplier 2
Id
GB-FTS-102775
Name
Call-In Homecare
Supplier 3
Id
GB-FTS-50495
Name
Care1 Professional Services LTD
Supplier 4
Id
GB-FTS-133422
Name
Caring Hearts Limited
Supplier 5
Id
GB-FTS-115609
Name
HRM Homecare Services Ltd
Supplier 6
Id
GB-FTS-133373
Name
Independent Lifestyle limited trading as Compcare
Supplier 7
Id
GB-FTS-86640
Name
Invercare Services Ltd
Supplier 8
Id
GB-FTS-155255
Name
M-Verth Ltd
Supplier 9
Id
GB-FTS-93730
Name
Oncall Care Service Ltd
Supplier 10
Id
GB-FTS-133329
Name
Scotia Homecare Solutions Limited
Supplier 11
Id
GB-FTS-37471
Name
Wheatley Care
Supplier 12
Id
GB-FTS-155256
Name
SCRT Limited
Supplier 13
Id
GB-FTS-104356
Name
WilKerr Care Services Ltd
Supplier 14
Id
GB-FTS-155257
Name
Integrity Social Care Solutions

Related lots

1

Contracts and changes

Entry 1
Id
041938-2025-RC-CPU-23-048-1
Status
active
Award ID
041938-2025-RC-CPU-23-048-1
Date Signed
1 May 2025, 00:00

Value

Amount
140,000,000
Currency
GBP

Recorded locations

  • Buyer location · Paisley · UKM83 · PA1 1JB · United Kingdom
  • Delivery location · UKM83

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-03bf1a-2025-07-22T11:45:42+01:00compiled ·