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PROCUREMENT OPPORTUNITY

NHDC 202302-01: The Provision of Waste and Recycling Collection and Street Cleansing Contract

North Hertfordshire District Council · compiled

Tender information last checkedLast checked 29 Sept 2026, 18:50.

Opportunity overview

North Hertfordshire District Council (the ‘Council’) is currently out to procurement for the provision of a waste and recycling collection and street cleaning contract. Further information in regards to this opportunity can be found in II.2.4) Description of the procurement field ). Organisations wishing to take part in this project are invited to "express interest" which will give access to the full procurement documents in the e-tendering system. Please see VI.3) Additional information for further information. Any questions relating to this procurement must be made via the correspondence area in the e-Tendering system, in accordance with the procurement documents and can be addressed to the main contact as shown in the details above.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Veolia

Match pending…
Contract value
£247m
Awarded
Not supplied
Contract signed
31 Oct 2024
Award ID
021724-2025-NHDC 202302-01-1
Status
active
Location
London, UKI, N1 9JY, United Kingdom

Classification

  • CPV90000000 — Sewage, refuse, cleaning and environmental services

Lots

  • The successful bidder (the "Contractor") will provide the following services in the delivery of the Contract:a) Waste Collection and Recycling Services:a. Household Residual Waste collection;b. Household Dry Recycling collection;c. Household Food Waste collection;d. Household Garden Waste collection (chargeable);e. Household Bulky Waste including WEEE collection;f. Other non-domestic Waste and Recycling collection;g. Commercial Waste and Dry Recycling collection; h. Clinical Wasteb) Cleansing Services:a. Mechanical and manual cleansing;b. Public car parks cleansing;c. Litter bin and specialised bins;d. Removal of fly-tipped materials and abandoned waste;e. Dead animals clearance;f. Special events cleansing; and g. Seasonal leaf fall collectionc) Other Services:a. Container Management;b. Customer Relationship Management;c. Service Requests and Complaints Management; andd. Communications.The Contractor may also be required to make the following Anticipated Changes to the services:a. Alternative collections for paper and cardboardb. Free Household Garden Waste collectionc. Depot moveThe Authority may require the Contractor to provide the Anticipated Changes under the Contract, but does not commit to doing so. The procurement documents provide further information about these elements of the services. In the delivery of the Contract, the Authority requires the achievement of the following key service priorities:o Maintain and/or improve service standards through efficient working. o Achieve service improvements, greater resilience, efficiencies, cost reductions or better performance through service alignment.o Deliver service changes aligned with the government’s Resources and Waste Strategy which demonstrate a net environmental benefit.o Work in partnership with contractors to develop and evolve a carbon management plan identifying how operations can deliver year on year carbon savings and move towards services with net zero carbon emissions.o Improve efficiencies and enhance the offering for chargeable waste and recycling services and explore commercial opportunities. o Work in partnership with contractors to explore new opportunities to reduce costs and ensure the delivery of financially sustainable services.o Providing residents and customers with improved and enhanced online self-serve opportunities delivering any service changes with this in mind.o Work in partnership with contractors to improve and modernise working practices and make our services an attractive place to work.o Work with the Herts Waste Partnership and other partners to share knowledge, best practice, reduce waste and embed circular economy principles in service delivery.The Authority intend to make sites available for provision of the Services. Bidders are referred to the procurement documents.Following submissions of the completed SQs, the Authority will apply the selection stage criteria, as set out in the procurement documentation. The Authority intends to select three (3) (and no more than four (4)) economic operators to progress from the SQ stage to the invitation to participate in dialogue and invitation to submit detailed solutions stage. The Authority will then commence dialogue with the bidders who have passed the SQ Stage and at the conclusion of these dialogue meetings, bidders will be required to submit their detailed solutions. Following evaluation of detailed solutions the Authority will invite all the bidders to detailed dialogue sessions. Once the Authority identifies the solution/solutions capable of meeting its needs, dialogue will be concluded and bidders invited to submit a final tender before a preferred bidder is selected that represents the Most Economically Advantageous Tender.£230m

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
NHDC 202302-01
Status
complete
Has Recurrence
No
Procurement Method
selective
Main Procurement Category
services
Procurement Method Details
Competitive dialogue

Covered By

GPA

Legal basis

Id
32014L0024
Scheme
CELEX

Tender Period

Ends
20 Apr 2023, 12:00

Contract terms

Performance Terms
The particular conditions set out in the contract documents which shall be included in the invitation to participate in dialogue (included in draft with the procurement documentation made available with this contract notice).

Classification

Id
90000000
Scheme
CPV
Description
Sewage, refuse, cleaning and environmental services

Submission terms

Languages

en

Bid Validity Period

Duration In Days
450

Submission Method

electronicSubmission
written

Selection criteria

Criteria

Criterion 1
Type
suitability
Description
As stated in the procurement documents

Applies To

supplier

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Has Renewal
No
Description
The successful bidder (the "Contractor") will provide the following services in the delivery of the Contract:a) Waste Collection and Recycling Services:a. Household Residual Waste collection;b. Household Dry Recycling collection;c. Household Food Waste collection;d. Household Garden Waste collection (chargeable);e. Household Bulky Waste including WEEE collection;f. Other non-domestic Waste and Recycling collection;g. Commercial Waste and Dry Recycling collection; h. Clinical Wasteb) Cleansing Services:a. Mechanical and manual cleansing;b. Public car parks cleansing;c. Litter bin and specialised bins;d. Removal of fly-tipped materials and abandoned waste;e. Dead animals clearance;f. Special events cleansing; and g. Seasonal leaf fall collectionc) Other Services:a. Container Management;b. Customer Relationship Management;c. Service Requests and Complaints Management; andd. Communications.The Contractor may also be required to make the following Anticipated Changes to the services:a. Alternative collections for paper and cardboardb. Free Household Garden Waste collectionc. Depot moveThe Authority may require the Contractor to provide the Anticipated Changes under the Contract, but does not commit to doing so. The procurement documents provide further information about these elements of the services. In the delivery of the Contract, the Authority requires the achievement of the following key service priorities:o Maintain and/or improve service standards through efficient working. o Achieve service improvements, greater resilience, efficiencies, cost reductions or better performance through service alignment.o Deliver service changes aligned with the government’s Resources and Waste Strategy which demonstrate a net environmental benefit.o Work in partnership with contractors to develop and evolve a carbon management plan identifying how operations can deliver year on year carbon savings and move towards services with net zero carbon emissions.o Improve efficiencies and enhance the offering for chargeable waste and recycling services and explore commercial opportunities. o Work in partnership with contractors to explore new opportunities to reduce costs and ensure the delivery of financially sustainable services.o Providing residents and customers with improved and enhanced online self-serve opportunities delivering any service changes with this in mind.o Work in partnership with contractors to improve and modernise working practices and make our services an attractive place to work.o Work with the Herts Waste Partnership and other partners to share knowledge, best practice, reduce waste and embed circular economy principles in service delivery.The Authority intend to make sites available for provision of the Services. Bidders are referred to the procurement documents.Following submissions of the completed SQs, the Authority will apply the selection stage criteria, as set out in the procurement documentation. The Authority intends to select three (3) (and no more than four (4)) economic operators to progress from the SQ stage to the invitation to participate in dialogue and invitation to submit detailed solutions stage. The Authority will then commence dialogue with the bidders who have passed the SQ Stage and at the conclusion of these dialogue meetings, bidders will be required to submit their detailed solutions. Following evaluation of detailed solutions the Authority will invite all the bidders to detailed dialogue sessions. Once the Authority identifies the solution/solutions capable of meeting its needs, dialogue will be concluded and bidders invited to submit a final tender before a preferred bidder is selected that represents the Most Economically Advantageous Tender.

Value

Amount
230,000,000
Currency
GBP

Second Stage

Maximum Candidates
4
Minimum Candidates
3

Award criteria

Criteria

Criterion 1
Name
Quality criteria are given a total weighting of 55% (10% of which is Social Value)
Type
quality
Description
55
Criterion 2
Name
Price criteria are given a total weighting of 45%. Sub-criteria and their weightings are stated in the procurement documents.
Type
cost
Description
45

Contract period

Duration In Days
5,760

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
North and East Hertfordshire. There may in the future be a need for some routes to service villages on or just across the border with Essex or Cambridgeshire however this would be minimal.

Delivery locations

Entry 1
Region
UKH23
Entry 2
Region
UKH23
Entry 3
Region
UKH23

Published documents

Entry 1
Id
economic
Document Type
economicSelectionCriteria
Entry 2
Id
technical
Document Type
technicalSelectionCriteria

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-61057
Name
North Hertfordshire District Council

Roles

buyer

Address

Region
UKH23
Locality
Letchworth Garden City
Postal Code
SG6 3JF
Country Name
United Kingdom
Street Address
Council Offices, Gernon Road

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
North Hertfordshire District Council

Contact

Name
Chloe Hipwood
Telephone
+44 01462474000
Organisation 2
Id
GB-FTS-525
Name
High Court

Roles

reviewBody

Address

Locality
London
Country Name
United Kingdom

Identifier

Legal Name
High Court
Organisation 3
Id
GB-FTS-147938
Name
Veolia

Roles

supplier

Address

Region
UKI
Locality
London
Postal Code
N1 9JY
Country Name
United Kingdom
Street Address
210 Pentonville Road

Details

Scale
sme

Identifier

Legal Name
Veolia
Organisation 4
Id
GB-FTS-4468
Name
High Court

Roles

reviewBody

Address

Locality
London
Postal Code
WC2A 2LL
Country Name
United Kingdom
Street Address
Strand

Details

Identifier

Legal Name
High Court

Contact

Telephone
+44 02079476000
Organisation 5
Id
GB-FTS-147939
Name
Centre for Effective Dispute Resolution

Roles

mediationBody

Address

Locality
London
Postal Code
EC4M 8BU
Country Name
United Kingdom
Street Address
100 St. Paul's Churchyard, London

Details

Identifier

Legal Name
Centre for Effective Dispute Resolution

Contact

Fax Number
+44 02075366001
Telephone
+44 02075366000
Organisation 6
Id
GB-FTS-44147
Name
Centre for Effective Dispute Resolution

Roles

reviewContactPoint

Address

Locality
London
Postal Code
EC4M 8BU
Country Name
United Kingdom
Street Address
100 St. Paul's Churchyard

Details

Identifier

Legal Name
Centre for Effective Dispute Resolution

Contact

Fax Number
+44 02075366001
Telephone
+44 02075366000

Award information

Award 1
Id
021724-2025-NHDC 202302-01-1
Title
The Provision of Waste & Recycling Collection And Street Cleansing Contract
Status
active

Suppliers

Supplier 1
Id
GB-FTS-147938
Name
Veolia

Related lots

1

Contracts and changes

Entry 1
Id
021724-2025-NHDC 202302-01-1
Title
The Provision of Waste & Recycling Collection And Street Cleansing Contract
Status
active
Award ID
021724-2025-NHDC 202302-01-1
Date Signed
31 Oct 2024, 00:00

Value

Amount
247,000,000
Currency
GBP

Recorded locations

  • Buyer location · Letchworth Garden City · UKH23 · SG6 3JF · United Kingdom
  • Delivery location · UKH23

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-03b1bf-2025-05-15T13:06:04+01:00compiled ·