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PROCUREMENT OPPORTUNITY

Smart Metering Supply, Installation & Connectivity Services

United Utilities Water Limited · compiled

Tender information last checkedLast checked 29 Sept 2026, 18:47.

Opportunity overview

United Utilities (UU) have committed to the rollout of more than 900,000 Smart AMI meters during AMP 8 as a key enabler to reduce water supply volumes (via reductions in per capita consumption (“PCC”), reductions in customer-side leakage (“CSL”) and non-house hold (“NHH”) demand). In order to achieve this UU intend to appoint a single prime contractor to deliver the full scope of services (Smart Meter supply, meter installation and connectivity services/comms), whether directly or through sub-contract arrangements, for the 5 year AMP 8 period, with extension options up to the end of AMP 9.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Network Plus Services Limited

Matched by exact name
Published award value
Value not stated
Awarded
Not supplied
Contract signed
10 Jan 2025
Award ID
001117-2025-1-1
Status
active
Identifier
04057938
Location
Worsley, UK, M28 1XW, United Kingdom

Arqiva Limited

Matched by exact name
Published award value
Value not stated
Awarded
Not supplied
Contract signed
16 Jan 2025
Award ID
001791-2025-1-1
Status
active
Location
Hampshire, UK, United Kingdom

Classification

  • CPV32412100 — Telecommunications network
  • CPV32430000 — Wide area network
  • CPV38421100 — Water meters
  • CPV50411100 — Repair and maintenance services of water meters

Lots

  • United Utilities (UU) have committed to the rollout of more than 900,000 Smart AMI meters during AMP 8 as a key enabler to reduce water supply volumes (via reductions in per capita consumption (“PCC”), reductions in customer-side leakage (“CSL”) and non-household (“NHH”) demand). In order to achieve this UU intend to appoint a single prime contractor to deliver the full scope of services (Smart Meter supply, meter installation and connectivity services/comms), whether directly or through sub-contract arrangements, for the 5 year AMP 8 period, with extension options up to the end of AMP 9. UU's strategy to implement and manage it's Smart Meter estate is to appoint a single supplier to acquire, deploy, commission, network and maintain the Smart Meter estate. This is being done to provide the necessary feed of data to allow the Company and their customers, to make decisions and change behaviours based upon the consist feed of consumption data. The appointed supplier will be responsible for: (i) Supply of Water Meters, (ii) Communications Unit (if water meter is not an integrated smart meter) (iii) Meter Installation (iv) Communications Network (v) Data management system and; (vi) Meter warranty£260m

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
PRO004731
Status
complete
Has Recurrence
No
Procurement Method
selective
Main Procurement Category
services
Procurement Method Details
Negotiated procedure with prior call for competition

Amendments

Entry 1
Id
2

Unstructured Changes

Entry 1

Where

Section
II.1.4

New Value

Text
non-household

Old Value

Text
non-half-hourly
Entry 2

Where

Section
II.2.4

New Value

Text
non-household

Old Value

Text
non-half-hourly

Legal basis

Id
32014L0025
Scheme
CELEX

Techniques

Has Framework Agreement
Yes

Framework Agreement

Period Rationale
This framework is being awarded by the Contracting Entity to facilitate works during the next two asset management plan periods (AMP8 and AMP9)
Maximum Participants
1

Tender Period

Ends
5 Mar 2024, 10:00

Communication

Future Notice Date
4 Sept 2023, 00:00

Contract terms

Financial Terms
Please refer to procurement documents
Performance Terms
Please refer to the procurement documents
Tenderer Legal Form
Please refer to the procurement documents

Classification

Id
50411100
Scheme
CPV
Description
Repair and maintenance services of water meters

Submission terms

Deposits Guarantees
Please refer to procurement documents

Languages

en

Bid Validity Period

Duration In Days
360

Submission Method

electronicSubmission
written

Other Requirements

Reduction Criteria
Please refer to procurement documents

Selection criteria

Criteria

Criterion 1
Type
suitability
Description
Please refer to procurement documents

Applies To

supplier

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
Yes
Has Renewal
No
Description
United Utilities (UU) have committed to the rollout of more than 900,000 Smart AMI meters during AMP 8 as a key enabler to reduce water supply volumes (via reductions in per capita consumption (“PCC”), reductions in customer-side leakage (“CSL”) and non-household (“NHH”) demand). In order to achieve this UU intend to appoint a single prime contractor to deliver the full scope of services (Smart Meter supply, meter installation and connectivity services/comms), whether directly or through sub-contract arrangements, for the 5 year AMP 8 period, with extension options up to the end of AMP 9. UU's strategy to implement and manage it's Smart Meter estate is to appoint a single supplier to acquire, deploy, commission, network and maintain the Smart Meter estate. This is being done to provide the necessary feed of data to allow the Company and their customers, to make decisions and change behaviours based upon the consist feed of consumption data. The appointed supplier will be responsible for: (i) Supply of Water Meters, (ii) Communications Unit (if water meter is not an integrated smart meter) (iii) Meter Installation (iv) Communications Network (v) Data management system and; (vi) Meter warranty

Value

Amount
260,000,000
Currency
GBP

Options

Description
Initial term of 5 years with the option to extend for up to an additional 5 years in 12 month increments.

Second Stage

Maximum Candidates
6
Minimum Candidates
6

Award criteria

Criteria

Criterion 1
Name
Technical
Type
quality
Description
60%
Criterion 2
Type
price
Description
40%

Contract period

Duration In Days
3,600

Submission terms

Variant Policy
notAllowed

Selection criteria

Description
As per procurement documents.

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
north west of england

Delivery locations

Entry 1
Region
UKD
Entry 2
Region
UKD
Entry 3
Region
UKD
Entry 4
Region
UK
Entry 5
Region
UKD
Entry 6
Region
UK
Entry 7
Region
UKD

Additional Classifications

Entry 1
Id
32412100
Scheme
CPV
Description
Telecommunications network
Entry 2
Id
32430000
Scheme
CPV
Description
Wide area network
Entry 3
Id
38421100
Scheme
CPV
Description
Water meters
Entry 4
Id
50411100
Scheme
CPV
Description
Repair and maintenance services of water meters

Published documents

Entry 1
Id
economic2
Document Type
economicSelectionCriteria
Entry 2
Id
technical2
Document Type
technicalSelectionCriteria
Entry 3
Id
economic3
Document Type
economicSelectionCriteria
Entry 4
Id
technical3
Document Type
technicalSelectionCriteria

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-4736
Name
United Utilities Water Limited

Roles

buyer

Address

Region
UK
Locality
Warrington
Postal Code
WA5 3LP
Country Name
United Kingdom
Street Address
Lingley Mere Business Park

Details

Classifications

Entry 1
Id
WATER
Scheme
TED_CE_ACTIVITY
Description
Water

Identifier

Id
02366678
Legal Name
United Utilities Water Limited

Contact

Name
Rebecca Crist
Telephone
+44 79174495048
Organisation 2
Id
GB-FTS-4737
Name
High Court of England & Wales

Roles

reviewBody

Address

Locality
London
Country Name
United Kingdom
Street Address
City of Westminster

Identifier

Legal Name
High Court of England & Wales
Organisation 3
Id
GB-FTS-134854
Name
Network Plus Services Limited

Roles

supplier

Address

Region
UK
Locality
Worsley
Postal Code
M28 1XW
Country Name
United Kingdom
Street Address
Chaddock Lane

Details

Scale
large

Identifier

Id
04057938
Legal Name
Network Plus Services Limited

Contact

Telephone
+44 7724261089
Organisation 4
Id
GB-FTS-135454
Name
Arqiva Limited

Roles

supplier

Address

Region
UK
Locality
Hampshire
Country Name
United Kingdom

Details

Scale
large

Identifier

Legal Name
Arqiva Limited

Award information

Award 1
Id
001117-2025-1-1
Title
Developer Services & Lead Replacement
Status
active

Suppliers

Supplier 1
Id
GB-FTS-134854
Name
Network Plus Services Limited

Related lots

1
Award 2
Id
001791-2025-1-1
Title
Smart Metering Supply, Installation & Connectivity Services
Status
active

Suppliers

Supplier 1
Id
GB-FTS-135454
Name
Arqiva Limited

Related lots

1

Contracts and changes

Entry 1
Id
001117-2025-1-1
Title
Developer Services & Lead Replacement
Status
active
Award ID
001117-2025-1-1
Date Signed
10 Jan 2025, 00:00
Entry 2
Id
001791-2025-1-1
Title
Smart Metering Supply, Installation & Connectivity Services
Status
active
Award ID
001791-2025-1-1
Date Signed
16 Jan 2025, 00:00

Recorded locations

  • Buyer location · Warrington · UK · WA5 3LP · United Kingdom
  • Delivery location · UK
  • Delivery location · UKD

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-03927b-2025-01-17T18:16:28Zcompiled ·