Housing Management and Property Management System

Opportunity overview

Due to delays in the implementation phase of the software, a contract modification has become necessary. The proposed modification relates to the need to extend the implementation phase of the project to 31st August 2027. It covers: Extension of the Contract Period by an additional thirteen (13) months beyond the End Date to 30th September 2032. Project Management and Consultancy to Support the Revised Go-Live Date for the NEC Housing Project. The Council also requires additional Remote Database Administration Service (RDBA). This additional support service will be for a 2 year period. The total value of this modification is £364,000 (Ex.VAT)

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

NEC Software Solutions UK Limited

Matched by exact name

Contract value: £2m
Awarded: Not supplied
Contract signed: 30 Jul 2023
Award ID: 046345-2026-1-1
Status: active
Location: Hemel Hempstead, Hertfordshire, UKK14, United Kingdom

Classification

CPV48000000 — Software package and information systems

Lots

Housing Management and Property Management SystemValue not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id: DN669177
Main Procurement Category: goods

Legal basis

Id: 32014L0024
Scheme: CELEX

Classification

Scheme: CPV
Id: 48000000
Description: Software package and information systems

Techniques

Framework Agreement

Period Rationale: The initial contract term is for 7 years with an option to extend for a further 3 x 1 years for a potential total contract term of 10 years.

Lots and requirements

Entry 1

Id: 1
Title: Housing Management and Property Management System
Description: Housing Management Software System to cover all the main elements of the business including voids and lettings, rent arrears and tenancy management, repairs and asset management, customer portal and homelessness and housing advice.Swindon Borough Council has just over 10,000 units of accommodation and over 7,000 households on the waiting list. 40,000 repairs are undertaken each year. Over 500 staff use the housing software on a daily basis. The initial contract term is for 7 years with an option to extend for a further 3 x 1 years for a potential total contract term of 10 years.

Contract period

Duration In Days: 3,600

Items and delivery

Item 1

Id: 1
Related Lot: 1

Delivery locations

Entry 1

Region: UKK14

Buyer, suppliers and contacts

Organisation 1

Name: Swindon Borough Council
Id: GB-FTS-763

Identifier

Legal Name: Swindon Borough Council

Address

Street Address: Swindon Borough Council, Civic Offices, Euclid Street
Locality: Swindon
Region: UKK14
Postal Code: SN1 2JH
Country Name: United Kingdom

Contact

Name: Andrew McDonald
Email: almcdonald@swindon.gov.uk

Roles

buyer

Details

Url: http://www.swindon.gov.uk/ ↗
Buyer Profile: http://www.swindon.gov.uk/ ↗

Organisation 2

Name: NEC Software Solutions UK Limited
Id: GB-FTS-182035

Identifier

Legal Name: NEC Software Solutions UK Limited

Address

Locality: Hemel Hempstead, Hertfordshire
Region: UKK14
Country Name: United Kingdom

Roles

supplier

Details

Scale: large

Organisation 3

Name: NEC Software Solutions UK Limited
Id: GB-FTS-47185

Identifier

Legal Name: NEC Software Solutions UK Limited

Address

Locality: Hemel Hempstead
Region: UKK14
Country Name: United Kingdom

Roles

supplier

Details

Scale: large

Organisation 4

Name: Swindon Borough Council
Id: GB-FTS-2608

Identifier

Legal Name: Swindon Borough Council

Address

Locality: Swindon
Country Name: United Kingdom

Roles

reviewBody

Award information

Award 1

Id: 046345-2026-1-1
Status: active

Related lots

Suppliers

Supplier 1

Id: GB-FTS-182035
Name: NEC Software Solutions UK Limited

Supplier 2

Id: GB-FTS-47185
Name: NEC Software Solutions UK Limited

Contracts and changes

Entry 1

Id: 046345-2026-1-1
Award ID: 046345-2026-1-1
Status: active
Date Signed: 31 Jul 2023, 00:00
Period Rationale: The initial contract term is for 7 years with an option to extend for a further 3 x 1 years for a potential total contract term of 10 years.

Items

Item 1

Id: 1
Title: Housing Management and Property Management System
Related Lot: 1

Classification

Scheme: CPV
Id: 48000000
Description: Software package and information systems

Delivery locations

Entry 1

Region: UKK14

Value

Amount: 1,959,827.38
Currency: GBP

Period

Duration In Days: 3,600

Amendments

Entry 1

Id: 1
Description: Due to delays in the implementation phase of the software, a contract modification has become necessary. The proposed modification relates to the need to extend the implementation phase of the project to 31st August 2027. It covers: Extension of the Contract Period by an additional thirteen (13) months beyond the End Date to 30th September 2032. Project Management and Consultancy to Support the Revised Go-Live Date for the NEC Housing Project. The Council also requires additional Remote Database Administration Service (RDBA). This additional support service will be for a 2 year period. The total value of this modification is £364,000 (Ex.VAT)
Rationale: Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee: The Public Contracts Regulations (PCR) 2015 set out the conditions for how contract modifications can lawfully be applied under Regulation 72. The grounds proposed for progressing this modification is under Regulation 72 (1)(c) noting all of the following conditions must be fulfilled: 72 (1)(c)(i) the need for modification has been brought about by circumstances which a diligent contracting authority could not have foreseen; Jusitifcation: at the time of initiating or awarding the contract. During the delivery implementation phase, an unforeseen change occurred in the authority’s delivery arrangements, requiring additional continuity and implementation activity in order to complete the original scope of the contract. These circumstances were outside the authority’s reasonable ability to predict or plan for at the procurement stage. 72 (1)(c) (ii) The modification does not alter the overall nature of the contract. Justification: The required extension and associated activity relate solely to completing the originally procured deliverables and do not introduce new objectives or fundamentally different work. 72 (1)(c) (iii) any increase in price does not exceed 50% of the value of the original contract Justification: The resulting from the modification remains within the 50% limit permitted under Regulation 74(1)(c), and the modification is therefore compliant with the Public Contract Regulations. Although the council is only required to rely on one of the of justifications set out within Regulation 72, it should be noted that the Council also considered the application of Regulation 72(1)(b) to be an appropriate mechanism to enable the modification.

Recorded locations

Buyer location · Swindon · UKK14 · SN1 2JH · United Kingdom
Delivery location · UKK14

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION

046345-2026awardUpdate, contractUpdate · 20 May 2026, 12:50