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PROCUREMENT OPPORTUNITY

Support of Applications on the OutSystems Platform

Social Security Scotland · compiled

Tender information last checkedLast checked 29 Sept 2026, 18:46.

Opportunity overview

This Contract is to provide 3rd line support to the Purchaser’s Chief Digital Office in respect of applications supported by the Purchaser on the OutSystems Platform.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Fujitsu Services Limited

Match processing…
Contract value
£1m
Awarded
Not supplied
Contract signed
25 Sept 2023
Award ID
030271-2025-S/22/134-1
Status
active
Location
London, UKI, W1U 3BW, United Kingdom

Classification

  • CPV72000000 — IT services: consulting, software development, Internet and support
  • CPV72222300 — Information technology services
  • CPV72223000 — Information technology requirements review services
  • CPV72267100 — Maintenance of information technology software
  • CPV72267200 — Repair of information technology software
  • CPV72600000 — Computer support and consultancy services

Lots

  • ProjectsValue not stated
  • Digital ResourcesValue not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
S/22/134
Status
complete
Has Recurrence
Yes
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Amendments

Entry 1
Id
1
Description
V.1.3 additional information The buyer is using PCS-Tender to conduct this PQQ exercise. The Project code is 22652. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343
Entry 2
Id
2
Description
Section 1 Contracting Authority Contact Person: Sharon Barr Email: sharon.barr@socialsecurity.gov.scot

Legal basis

Id
32014L0024
Scheme
CELEX

Lot Details

Maximum Lots Bid Per Supplier
9,999,999

Recurrence

Description
January 2027

Techniques

Has Dynamic Purchasing System
Yes

Second Stage

Invitation Date
19 Jan 2027, 00:00

Tender Period

Ends
19 Jan 2027, 12:00

Communication

Future Notice Date
7 Nov 2022, 00:00

Contract terms

Has Electronic Payment
Yes
Has Electronic Ordering
Yes
Electronic Invoicing Policy
allowed

Classification

Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support

Submission terms

Languages

en

Submission Method

electronicSubmission

Selection criteria

Criteria

Criterion 1
Type
economic
Description
It is a requirement of this contract that suppliers hold, or can commit to obtain prior to the commencement of any subsequently awarded contract, the types and levels of insurance indicated below: Employers Liability - minimum 5m (FIVE MILLION GBP) Public Liability - minimum 2m (TWO MILLION GBP) Professional Indemnity - minimum 1m (ONE MILLION GBP, we will accept cover in the aggregate) The Authority will access a Dun & Bradstreet report for the supplier's organisation and use the information contained within it to assist with the assessment of the supplier's economic and financial standing. Suppliers must achieve a D&B Failure Score of 20 or above or Suppliers must submit 2 Years Audited Accounts for assessment. Where 2 years of audited accounts cannot be provided suppliers should provide a Financial Assurance. Please be advised that additional insurances may be requested through call-off requirements. Suppliers from the UK will be required to provide their tax reference numbers: i.e Value Added Tax registration number, PAYE collection reference and Corporation Tax or Self-Assessment reference, as applicable. Please enter this number in section 2A question 2A.2 of the SPD. Overseas and non-UK suppliers will be required to submit a certificate of tax compliance obtained from the country in which they are a resident for tax purposes)

Applies To

supplier
Criterion 2
Type
technical
Description
It is a requirement of this DPS that suppliers must have previous experience with the OutSystems Platform as stated within section II.2) Description of this contract notice under Lot 1 Projects and Lot 2 Digital Resources. The Authority will have the right to request evidence that entry criteria is still valid at any point during the life of the Dynamic Purchasing System with evidence to be provided via an updated SPD to the Authority within 5 working days of request being issued. Bidders will be required to provide at least two different examples of your experience for each Lot that demonstrate that they have the relevant experience to deliver the services within the Lot.

Applies To

supplier

Lots and requirements

Entry 1
Id
1
Title
Projects
Status
cancelled
Has Options
Yes
Has Renewal
Yes
Description
This Contract is to provide 3rd line support to the Purchaser’s Chief Digital Office in respect of applications supported by the Purchaser on the OutSystems Platform

Options

Description
The value of 1000000GBP in this notice is based on 4 years at the indicative 250000GBP maximum annual value. The contract does enable the Purchaser potentially to spend beyond this value during the contract.

Renewal

Description
This DPS is expected to run for a period of four years until January 2027. There are no time limit restrictions on a DPS and Social Security Scotland reserve the right to shorten, terminate or extend the operation of the DPS at any time

Second Stage

Minimum Candidates
5

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
60
Criterion 2
Type
price
Description
40

Contract period

Duration In Days
1,440

Submission terms

Variant Policy
notAllowed
Entry 2
Id
2
Title
Digital Resources
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
Resources for a specific output to support the following areas - Support, Maintenance, Application Development, Client Side Support and Continuous Improvement on the OutSystems platform. The anticipated services and/or role profile include (but not limited to) the following: Digital Specialists Quality Assurance Network Advice Specialists Project/Programme Managers UX/UI Dev Ops Business Analysts User Researchers Software Engineers Data Analytical Specialists Solutions Architect Technical Architect Security Architect Testing Specialist Pen Testing Specialists Lot 2 – Relevant experience of providing resources for a specific piece of work for development and deployment of applications and or support and maintenance on OutSystems Platform – 2 examples 350 words per example Suppliers must have at least 12 months experience delivering the types of services within this lot. Please provide details about the services you can provide under this lot including at least 2 relevant case study examples from the last 3 years. Examples from public and/or private sector may be provided. Please try and be as clear and concise as possible and preferably within 2 sides of text on the relevant case study evidence form. Do not include hyperlinks or embed files to this response and ensure acronyms are explained in full. Note: at least two case study examples are required for each lot. A copy of the case study evidence form can be found at section 4C.1.2 of the Single Procurement Document (SPD) Scotland within Public Contracts Scotland – Tender (PCS-T). The form should be downloaded, populated with relevant case study examples and uploaded. Suppliers should be aware there is not a requirement to provide all services within this lot, applications can be submitted for discrete elements of the services.

Renewal

Description
This DPS is expected to run for a period of four years until January 2027. There are no time limit restrictions on a DPS and Social Security Scotland reserve the right to shorten, terminate or extend the operation of the DPS at any time.

Second Stage

Minimum Candidates
5

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
40% - 80%
Criterion 2
Type
price
Description
20% - 60%

Contract period

Duration In Days
1,440

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKM
Entry 2
Region
UKM
Entry 3
Region
UKM
Entry 4
Region
UKM
Entry 5
Region
UKM
Entry 6
Region
UKM

Additional Classifications

Entry 1
Id
72267100
Scheme
CPV
Description
Maintenance of information technology software
Entry 2
Id
72267200
Scheme
CPV
Description
Repair of information technology software
Entry 3
Id
72223000
Scheme
CPV
Description
Information technology requirements review services
Entry 4
Id
72222300
Scheme
CPV
Description
Information technology services
Entry 5
Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support
Item 2
Id
2
Related Lot
2

Delivery locations

Entry 1
Region
UKM
Entry 2
Region
UKM
Entry 3
Region
UKM
Entry 4
Region
UKM
Entry 5
Region
UKM

Additional Classifications

Entry 1
Id
72222300
Scheme
CPV
Description
Information technology services
Entry 2
Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support
Entry 3
Id
72600000
Scheme
CPV
Description
Computer support and consultancy services

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-66869
Name
Social Security Scotland

Roles

buyer

Address

Region
UKM
Locality
Dundee
Postal Code
DD1 4BF
Country Name
United Kingdom
Street Address
3rd Floor, Agnes Husband House, 17 South Union Street

Details

Classifications

Entry 1
Id
MINISTRY
Scheme
TED_CA_TYPE
Description
Ministry or any other national or federal authority, including their regional or local subdivisions
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Social Security Scotland

Contact

Name
Yvonne Graham
Telephone
+44 1412425913
Organisation 2
Id
GB-FTS-809
Name
Edinburgh Sheriff Court

Roles

reviewBody

Address

Locality
Edinburgh
Postal Code
EH1 1LB
Country Name
United Kingdom
Street Address
Sheriff Court House, 27 Chambers Street

Identifier

Legal Name
Edinburgh Sheriff Court
Organisation 3
Id
GB-FTS-13826
Name
Fujitsu Services Limited

Roles

supplier

Address

Region
UKI
Locality
London
Postal Code
W1U 3BW
Country Name
United Kingdom
Street Address
22, Baker Street

Details

Scale
large

Identifier

Legal Name
Fujitsu Services Limited

Contact

Fax Number
+44 000000
Telephone
+44 000000
Organisation 4
Id
GB-FTS-150357
Name
Edinburgh Sherriff Court

Roles

reviewBody

Address

Locality
Edinburgh
Postal Code
EH1 1LB
Country Name
United Kingdom
Street Address
Sheriff Clerks Office, 27 Chambers Street

Identifier

Legal Name
Edinburgh Sherriff Court

Award information

Award 1
Id
011314-2023-N/a-1
Title
Digital Resources
Status
unsuccessful
Status Details
discontinued

Related lots

2
Award 2
Id
011314-2023-N/a-2
Title
Projects
Status
unsuccessful
Status Details
discontinued

Related lots

1
Award 3
Id
030271-2025-S/22/134-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-13826
Name
Fujitsu Services Limited

Related lots

1

Contracts and changes

Entry 1
Id
030271-2025-S/22/134-1
Status
active
Award ID
030271-2025-S/22/134-1
Date Signed
26 Sept 2023, 00:00

Value

Amount
1,000,000
Currency
GBP

Recorded locations

  • Buyer location · Dundee · UKM · DD1 4BF · United Kingdom
  • Delivery location · UKM

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-037cb2-2025-06-05T14:11:22+01:00compiled ·