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PROCUREMENT OPPORTUNITY

Support and Maintenance of Core Benefit Platform (SPM)

Social Security Scotland · award, contract

Tender information last checkedLast checked 2 Oct 2026, 16:06.

Opportunity overview

The requirement is to meet the needs of Social Security Scotland’s digital operations and business needs, ensuring the core benefit platform (SPM) and associated batches remain supported, operational and performant for all the benefits being served by them.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

MPHASIS UK LIMITED

Matched by exact name
Contract value
£35.4m
Awarded
Not supplied
Contract signed
1 Apr 2026
Award ID
037944-2026-S/25/008-1
Status
active
Location
Edinburgh, UK, EH15 1RS, United Kingdom

Classification

  • CPV72222300 — Information technology services
  • CPV48000000 — Software package and information systems
  • CPV48810000 — Information systems
  • CPV72267100 — Maintenance of information technology software

Lots

  • The scope of work is focused on Social Security Scotland’s core benefit platform (SPM), it’s operational monitoring and remediation in the following areas: - SPM Incident Management - SPM Defect Management - SPM Change Management - SPM Service Request Management - SPM Knowledge Management - Batch Incident Management - Batch Defect Management - Batch Change Management - Batch Service Request Management - Batch Knowledge Management Additional information: There is an option to extend the term of the contract for up to 36 months. The estimated cost of such extension has been factored into the contract value stated above.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
S/25/008
Status
complete
Main Procurement Category
services
Procurement Method
selective
Procurement Method Details
Restricted procedure

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
72222300
Description
Information technology services

Covered By

GPA

Lots and requirements

Entry 1
Id
1
Description
The scope of work is focused on Social Security Scotland’s core benefit platform (SPM), it’s operational monitoring and remediation in the following areas: - SPM Incident Management - SPM Defect Management - SPM Change Management - SPM Service Request Management - SPM Knowledge Management - Batch Incident Management - Batch Defect Management - Batch Change Management - Batch Service Request Management - Batch Knowledge Management Additional information: There is an option to extend the term of the contract for up to 36 months. The estimated cost of such extension has been factored into the contract value stated above.
Has Options
Yes
Status
cancelled

Award criteria

Criteria

Criterion 1
Name
Technical
Type
quality
Description
55
Criterion 2
Type
price
Description
45

Options

Description
The Purchaser reserves the right, during the term of the Contract, to request additional services in accordance with the scope and provisions set out in the Contract. The scope of such services is limited to support and maintenance activities relating to the Core Benefit Platform (SPM). The published contract value includes an estimate of anticipated additional services, which are not guaranteed to be required, and is based on the Purchaser’s expected business needs at the time of contract award. The Purchaser may also request further additional services throughout the contract term where business requirements change or evolve. As a result, the actual spend under the Contract may vary from the published contract value.

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
48000000
Description
Software package and information systems
Entry 2
Scheme
CPV
Id
48810000
Description
Information systems
Entry 3
Scheme
CPV
Id
72267100
Description
Maintenance of information technology software

Delivery locations

Entry 1
Region
UKM

Buyer, suppliers and contacts

Organisation 1
Name
Social Security Scotland
Id
GB-FTS-66869

Identifier

Legal Name
Social Security Scotland

Address

Street Address
3rd Floor, Agnes Husband House, 17 South Union Street
Locality
Dundee
Region
UKM
Postal Code
DD1 4BF
Country Name
United Kingdom

Contact

Telephone
+44 1412425913

Roles

buyer

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
MINISTRY
Description
Ministry or any other national or federal authority, including their regional or local subdivisions
Entry 2
Scheme
COFOG
Id
01
Description
General public services
Organisation 2
Name
MPHASIS UK LIMITED
Id
GB-FTS-180759

Identifier

Legal Name
MPHASIS UK LIMITED

Address

Street Address
5 Duddingston Square West
Locality
Edinburgh
Region
UK
Postal Code
EH15 1RS
Country Name
United Kingdom

Roles

supplier

Details

Scale
large
Organisation 3
Name
Edinburgh Sheriff Court
Id
GB-FTS-24608

Identifier

Legal Name
Edinburgh Sheriff Court

Address

Street Address
Sheriff Court House. 27 Chambers Street
Locality
Edinburgh
Postal Code
EH1 1LB
Country Name
United Kingdom

Roles

reviewBody

Award information

Award 1
Id
037944-2026-S/25/008-1
Status
active

Related lots

1

Suppliers

Supplier 1
Id
GB-FTS-180759
Name
MPHASIS UK LIMITED

Contracts and changes

Entry 1
Id
037944-2026-S/25/008-1
Award ID
037944-2026-S/25/008-1
Status
active
Date Signed
2 Apr 2026, 00:00

Value

Amount
35,388,788.96
Currency
GBP

Recorded locations

  • Buyer location · Dundee · UKM · DD1 4BF · United Kingdom
  • Delivery location · UKM

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 002473-2026awardUpdate, contractUpdate ·
  2. 037944-2026award, contract ·